Conflict Management in Nursing: Strategies and Implications Report

This report delves into the critical aspects of leadership in nursing, specifically focusing on conflict management within healthcare settings. It addresses the ethical and legal implications of interpersonal conflicts, such as those arising from miscommunication or negligence in patient care, emphasizing the nurse's primary ethical duty to ensure patient safety. The report highlights the challenges and complexities of conflict between different healthcare professionals, particularly nurses and doctors, and how these conflicts can negatively impact patient care and the overall effectiveness of healthcare practices. It then outlines essential leadership qualities for managing such conflicts, including being a role model, supporting team members, focusing on problem-solving rather than blame, preserving dignity, enabling alternative exploration, and providing equal opportunities for discussion. The report concludes by emphasizing the importance of developing and implementing plans to resolve conflicts and providing feedback to improve patient care outcomes.

Running head: LEADERSHIP IN NURSING
LEADERSHIP IN NURSING
Name of the Student
Name of the University
Author Note

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LEADERSHIP IN NURSING
1. Interpersonal conflict is a difference of opinion among two people or subsections of an
association with considerable resentment and displeasure. Potential ethical and legal implications
for each of the practice members are as follows:
As a nurse or a medical Practitioner notifying the criticality of a situation is immensely
important. The medical assistant’s lack of information delivery and irresponsible medical
assistance towards the individual in need are the primary ethical breaching by the medical
assistance. Furthermore, the lack of concernedness also influences the safety of the patient and as
a nurse, the foremost ethical duty of mine becomes the care of the individual. The medical
director should try reaching out the root cause for such misconduct where the life of an
individual was at risk. Strategies should be charted and ethical guidelines need to be drawn by
the medical director in order to assure the reduction in certain misconducts.
2. Conflicts arise amongst different professionals because of the complexities of healthcare
practice. In the hospital environment, misapprehensions among nurses and doctors are common.
Conflicts between these professions continue to interfere with the progress of healthcare practice
and therefore the effectiveness and productivity of these workers, and affect the quality of
treatment for patients (Amestoy et al., 2014). In order to overcome relationship conflicts in the
world of healthcare, appropriate knowledge and skills are required to reduce the dispute (Shah,
2017).
3. Leadership qualities required for managing such conflicts to prevent dangerous patient
outcome include
a. Being a role model.
b. Supporting every individual in the community with their needs.

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LEADERSHIP IN NURSING
c. Not keeping someone accountable for the problem.
d. Concentrating on the problems, not the characters.
e. Preserving dignity and privacy.
f. Enabling alternative exploration.
g. Offering every party the same time.
h. Choosing an acceptable solution for each other and develop a plan.
i. Summarizing the most important points and preparations.
j. Watching the plans and provide members with positive feedback.
k. Facilitating the extra problem resolution (Shah, 2017).

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LEADERSHIP IN NURSING
References
Amestoy, S. C., Backes, V. M. S., Thofehrn, M. B., Martini, J. G., Meirelles, B. H. S., &
Trindade, L. D. L. (2014). Conflict management: challenges experienced by nurse-
leaders in the hospital environment. Revista gaucha de enfermagem, 35(2), 79-85.
Shah, M. (2017). Impact of interpersonal conflict in health care setting on patient care; the role
of nursing leadership style on resolving the conflict. Nurse & Care Open Acces
Journal, 2(2), 00031.