HND Hospitality Management: Conflict Management Research Project
VerifiedAdded on 2023/01/23
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Project
AI Summary
This research project, conducted by a student, investigates the crucial role of conflict management in enhancing the working environment, specifically focusing on the St. Pancras Renaissance Hotel in London. The project begins with an introduction outlining the background, statement, aim, objectives, and research questions, followed by a rationale and a Gantt chart with a work breakdown structure. The core of the project explores the need for conflict management within organizations, its relationship with employee relations, and the significance of a positive work environment, particularly in the context of the hotel. The research aims to identify the importance of conflict management in improving the workplace and the project includes literature review on these key areas. The project emphasizes the significance of effective conflict resolution strategies for managers to reduce disputes, enhance employee performance, and achieve organizational goals. The research provides a comprehensive analysis of the challenges and solutions related to conflict management within the hospitality sector.
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