People Management in Conquest: A Report on Safety and Reputation

This report examines people management within Conquest, a rapidly expanding design and services business established in 2012. The report delves into the roles and responsibilities of a project manager, specifically Joseph Young, in addressing organizational challenges. Key areas of focus include safety issues, such as slipping, workplace violence, electrical dangers, and visitor safety, as well as the potential loss of reputation. The analysis explores various management approaches including reactive, static, active, and dynamic strategies, and proposes solutions to mitigate risks. The report emphasizes the importance of leadership in fostering teamwork, commitment to success, and creating a shared vision. It also highlights the significance of corporate social responsibility in maintaining a positive reputation. The report provides insights into conflict resolution, dispute settlement, and additional actions needed to specify and provide leadership to the team.

Organization and People Management

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Safety issues.....................................................................................................................................1
Create and define a management role within a team.............................................................2
Specific solution and reason for taken approach ...................................................................2
Additional actions that are undertaken to specify and provide leadership to the team..........3
Potential loss of reputation ..............................................................................................................4
Create and define a management role within a team.............................................................5
Specific solution and reason for taken approach ...................................................................5
Additional actions that are undertaken to specify and provide leadership to the team..........5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

Illustration Index
Illustration 1: People management...................................................................................................4

INTRODUCTION
In the order to define the roles and responsibilities of the manager in the Organisation and
People Management firstly it is necessary to understand the meaning of people management. It is
also known as human resource management. It is the most important and complex process in any
organisation. Human beings are the core factor for organisation so it is necessary to arrange them
accordingly to get higher efficiency of the employees. This case study is based on the conquest
which was established in 2012 and this is one of the fastest growing business which provide fully
integrated design and services. There is defined different roles and responsibilities of the Joseph
young who is resolving the conflicts and problems in the organisation. He plays a role as a
project manager in the conquest organisation. There are different issues that need to be addressed
such as safety issues and potential loss of reputation. But company can overcome the issues and
complexities by applying appropriate strategies(Rosemann and vom Brocke, 2015).
MAIN BODY
Safety issues
There are different issues created due to the injury which is considered to be resolved. Mostly
there are two types of issues which need to be addressed such as safety issues and potential loss
of reputation. These both issues can be overcome through prolongation of contract and resources.
Safety issues should be the prior factor in any organisation. Safety issues include slipping and
tripping, workplace violence, electrical dangers and visitors(Pfeffer, 2014).
Slipping and tripping : Slipping and tripping are safety issues in any work environment, as per
to the Activity Safety and Welfare Governance. If there is a fluid conduit on a lubricious floor,
then it takes the time to wipe it up. So it is suggested to the management that give clear
instructions about the slippery floor to overcome the chances of accident.
Workplace Violence : This safety issues includes different types of factors such as spoken
abuse, sexual harassment and domineering. Workplace violence cause the decrease level of work
performance and revenue generation(Pfeffer, 2014). It can also effect in harm or even expiry to
all employees.
Electrical Dangers : According to the Centres for Disease Control and Prevention, many of the
employees do not have knowledge about the electricity hazards, that is the causes of accident.
Company has to be give instructions about electricity changes, froed wines and light sockets.
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Visitors : When company permit visitors into structure of organisation than manager become
accountable not only for the safety of the visitors, but also for the safety of employees as well. So
it is suggested to the mangers that take all the informations about the tourists who are visiting the
place(Rosemann and vom Brocke, 2015).
Create and define a management role within a team
Project manager is accountable for delivering the project, with control and duty from the Project
Board to attempt the project on a daily basis. Project manager has different type of roles and
responsibilities to attain success of the project. Specific responsibilities of the project manager is
to design and apply suitable standards for the project management, arranging the production of
the needed deliverables, designing and observing the project, follow any legacy and use of
project sureness functions within agreed reporting structures, developing and maintaining the
stages and plans as needed(Katzenbach and Smith, 2015).
Settle down the disputes of industrial relations : Management has to take decision regarding
to the conflicts and disputes arrives between the employees and due to industrial relationship.
There are various causes of industrial disputes. Generally it is categorized into four categories
such as industrial factors, management attitude, government machinery and other causes. This is
the main and important role to resolve the conflicts of industrial relationship. There is a
responsibility of project manager to develop different methods of settlement of disputes. These
methods are collective bargaining, code of discipline, arbitration, conciliation and consultative
machinery. These disputes can be overcome through different settlement. To develop the code of
discipline is responsibility of project manager(Zhang and et.al., 2015). The main objectives of
the code are to neglect work stoppage, provide facilities to trade unions, maintain the discipline
in the organisation and promote different level of the organisation. There are many main factors
which are causes of disputes such as strikes, lockouts, lay-offs, and retrenchment. In addition to
this, two main elements of strike are concerted action and cessation of work. Disputes can be
settled down through conciliation and mediation, through arbitration, through court and lock out.
Specific solution and reason for taken approach
As per our case study, there are majorly two issues such as safety issues and potential reputation
risk issues. While the safety and security of the workers is a concerning factor in every
organisation. There are different approaches which need to be taken because of the workplace
safety concern. Workplace safety is one another top concern for the employees. Approaches
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which required to be taken as reactive approach, static approach, the active approach and
dynamic approach(Schein, 2017).
Reactive approach : The reactive approach is one of the most approach seized by workers who
are just opening out, as well as micro and localized companies. Employers who take this
formulation are often doubtful of the several modular they may want to obey with, and may not
realize how the Laws and agencies that modulate workers may affect them. As such, they are
only able to reacting and responding to an incident after it happens. There are different features
of reactive approaches such as :
 companies who are exercising this approach in its structure do not need to implement any
safety or formal policies. It helps in developing the minimum health and safety programs.
 It is generally past oriented approach. Reactive business strategies are those that respond
to some unanticipated event only after it occurs. It is usually set after the completion of
the improvement program(Dayan, Heisig and Matos, 2017).
 There is lack of management buy-in. In these supervisors and leaders are not involved in
the buy-in program so workers do not follow the recommendation which are giving on
the health and safety programmes because they think it is not required.
 Limited access to investment and fund. As supervisors are not involved in the
programmes thus they do not fund in it. So there is restricted accession of funds.
Static approach : It is next approach above the reactive approach. Only those companies are
choosing these approaches who tend the health and safety programmes as necessary. There are
various features and limitations of this approach as well such as :
 Casual safety processes : The focus of the company is on making the safety programmes
in the context of this approach. But these are majorly informal. They discussed the issues
of safety and potential risk in meetings or events. They do not conduct any other
programmes to discus on these factors and issues.
 Workers are not authorized to code safety concerns : Workers are not authorized to
address safety concerns. If a worker find out any risk regarding to the safety or potential
risk of reputation then they are not authorized to fix it. They have to inform their higher
supervision then top level management about the problem or issue. It takes long time to
resolve the issue or problem. It is necessary to authorized the employees to solve and fix
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the problems on their level only no need to carry forward ant take permission from other
levels regarding the complexity.
Additional actions that are undertaken to specify and provide leadership to the team
In respect to take additional actions, it is important to focus on specify and provide leadership
into the team. Leadership is an often used in particular team to maintain health care. In this
context, for present case study following actions must be taken: Expect and encourage teamwork: It is very difficult to expect people to come together
and share their part as effective team. Therefore, it is important to definitive expectations
of importance in systematic manner. It may seems to probably know and assuming can
do. Expectations are also making high that assists to meet with great teams which start
through consider expectations very clear. In respect to make sure encourage teamwork
through conversation, feedback, recognition and reward systems. Expectations are great
which assists to take daily actions and show important teamwork in the business(Hayes,
2018). Be committed to team success and help to grow with others: The Best team consider
with committed to share their success with each other. However, it reduces potential loss
of reputation. As a leader, in the present case teams also need to perform with effective
role. Each role is different from aspect so that all team members need to committed with
important activities. Furthermore, they must also recognise importance of their
commitment and engagement which help to encourage towards effective results. This is
also requires conversation, proper mentoring, coaching and conflict resolution as well.
With the help of doing things, teams are more committed to the work with each other and
pay huge dividends in results.
 Create team vision and assists to personalise it: As a team, it is also important to
committed and get long with effective work performances. In this regard, direction also
need to perform overall organisational success which is less effective which need to be
done in systematic manner. Furthermore, set of goals which involve to setting effective
results. Hence, successful operations and functions will be put to attain desire results.
Further, personal work also relate with goals so that team and vision of the company help
to attain systematic work performances(Goetsch and Davis, 2014).
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Potential loss of reputation
Company always have a risk of potential loss of reputation. It is a strategic and behavioural risk
which is intangible and consequential. The loss of reputation may include the loss of confidence
in management and erosion of trust. Reputation includes different factors auch as investors,
regulators, suppliers, local community, employees and workers, media, customers and academia.
The main causes of loss of reputation are ethical lapses, no policies regarding to the CSR such as
corporate social responsibility, consumer service failures, low employee satisfaction and data
breaches. Risk of reputation damages from ethical issues are critical to analyse so manager
should set high standards for non compliance from breaking the laws(Dayan, Heisig and Matos,
2017). If company is not performing any social activities then it will be the cause of loosing
reputation as well. In now days, social factors are the most concerning factor in organisation so it
is essential to part in social activities for the growth of the business. Company which takes part
in social activities and contribute in corporate social responsibilities can gain advantages of
having higher range of reputation. Generally there are four dimensions of CSR such as
economic, legal, ethical and discretionary responsibilities. Issues regarding to the loss of
reputation can be overcome by focusing on the factor of corporate social responsibility. It
increased the loyalty of employees and customers, quality of the goods and services. Raise the
brand image and decreased the regulatory oversight(De Marco, 2018).
Company can resolve the issues regarding to the safety and losses of reputation by
applying these approaches such as by developing google alerts foe the products and services, by
creating social profiles on social media such as on Facebook, twitter, Instagram and so on. By
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Illustration 1: People
management
Source : People
management, 2016

creating YouTube channel and closely monitor what is being posted there. Different advices and
procedures are implemented to resolve and overcome the safety hazards such as by defining the
health and safety policies to the employees, assessing the risk factor, by keeping update safety
procedures, learn from mistakes, giving knowledge about using of first aid supplies and through
maintain the cleanliness.
During the operation, worker of Conquest company was seriously injured due to safety
issues. As the result, company had to shut down the operation. Which cause the high level of loss
to the company. So it is necessary to implement the strategies about the safety hazards and
reputation and expressively communicated to all the employees(Dale, 2015).
Create and define a management role within a team
Increase the profitability : It is the other main role of project manager to increase the
profitability margin. As the scope of the business is very wide and vital. So there is high chance
of gain higher range of profitability(Dayan, Heisig and Matos, 2017). Conquest company has
different branches in other countries and locations. It is the duty of project manager to develop
the strategy and plan to maintain the equality of all the firms. Strategy can be built to take
different decisions regarding to the operational activities. As such company can alter the
operating procedure, increase the cash flow, raise the marketing share, stay visible and
connected. There are many other different ways by which company can gain profits and maintain
its position in the market. By increase pricing, redesign system of work structure, eliminate the
task, beware about the cost of attrition, set standard inventory levels, consider the written off
shares, consider all the cost such as capital, storage, insurance etc(Dayan, Heisig and Matos,
2017).
Apart from this, there are several more roles and responsibilities of project manager such
as paying attention to the job description of each level in the organisation, define the tasks or
functions, list down the capabilities and strengths, develop organisational chart and communicate
the roles and responsibilities of the workers.
Specific solution and reason for taken approach
Active approach : In this approach, employers have experience regarding to the issues of safety
and potential loss of reputation. Employers in this category realize the function regarding to the
safety and accident hindrance processes drama in their enterprise overall ratio, and will fund
wealth consequently in order to create essential safety betterments. Employers who use an active
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approach not only have safety processes and procedures, but are also documented in a safety or
employee manual and are actively enforced. There are different features and limitations of this
approach as well such as Administration is disposed to expend funds in order to bring down risk.
In fact, safety betterments are often enclosed as a formation item in the operational budget of
business. Safety programmes are attested and implemented. In an active approach, workers are
not only authorized to address safety concerns, but are anticipated to address them(De Marco,
2018).
Dynamic approach : It is the most effective approach. Companies who are using this approach
are genuinely endowed and attached to developing a culture of health and safety within their
structure. Features are :
 in this approach, issues regarding to the safety and potential risk regarding reputation are
continuously discussed across all the levels.
 For this company is conducting training and development programs to provide
knowledge about health and safety issues and potential risk of reputation.
 Companies who are using these approaches are developing the proper funds and
allocating to safety initiatives. Health and safety factors or issues regarding to the
potential risk of reputation are the concerning factor of the company's budget.
 Company create a proper strategy with different phases and stages to resolve the issues.
Whenever an employee faced any issues than they directly follow these stages to
overcome these issues and complexities(Zhang and et.al., 2015).
Additional actions that are undertaken to specify and provide leadership to the team Focus on relationship and encourage others to do same: In respect to reduce potential
loss, another action must be taken to solve mistake which assists to know each other. In
this way, better work will be develop to solve teams problems(Czarniawska, 2014).
Furthermore, there are many consultants make living based with basic premise which are
short sighted and incomplete. Relationship among team members also create matter
which assist to make success and development program as well. In respect to make
highly successful teams, it is important to focus on relationship builder which allow time
and success. Furthermore, they are also able to accomplish desired results that assists to
accomplish tasks in systematic manner.
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 Be available to help other and let team grow with independent: Team also require
committed and excited that believe in the goals of team. In this aspect, team goals must
be completed with time and invest more money at workplace. Therefore, it is important to
provide proper opportunities with patience. Relationship among team members also
develop to build effectiveness and make highly successful teams. As results, they are able
to reduce potential loss in systematic manner(Dale, 2015).
 Be supportive and encourage team members to support each other: a successful leader
can encourage the team members to support each other. If all employees will work
independently without communicate Through team work, versatile workers will meet
each together and discussed about the task and skills required. By this, the process of
work done will be simple and easy. To develop the team work is also essential in an
organisation to achieve success. Team work means never having all the blames on
yourself. If a leader have a quality to collaborate all the departments in an organisation
then it will be definitely gain the success. with others than company can not get desired
outcomes. Through team work, performance level will be increased. In addition to this,
there are different activities done in the organisation and all activities required different
types of skills to accomplish the task(Cherkesova And et.al., 2015).
CONCLUSION
From the above report it can be concluded that Conquest business has to face different
problems and issues in achieving success. Majorly there are two main differences such as safety
issues and potential risk of reputation. Conquest business is dealing with these both of the issues
in effective manner. Company has applied different types of approaches to deal with these issues.
There are some other additional actions which company has taken to improve the efficiency and
productivity of the organisation. Furthermore, this report defined different roles and
responsibilities of a project manager to deal with these issues(Bright, 2017).
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