Level 7 NVQ in Construction Senior Management Question and Answer Pack

This document is a comprehensive question-and-answer resource tailored for individuals pursuing the Level 7 NVQ in Construction Senior Management. It covers a wide range of topics essential for effective construction management, including identifying and managing team resources, addressing staff turnover issues, and implementing recruitment and selection processes. The document delves into evaluating team resource quality, explaining the formalities for obtaining resources, and addressing staff turnover problems through various strategies like salary adjustments and flexible working hours. It also provides insights into handling performance issues, consulting on job descriptions, and participating in the recruitment process to ensure fairness and effectiveness. Furthermore, the document addresses how to confirm work requirements with managers, allocate work fairly, and evaluate the success of the recruitment and selection processes. The answers provided offer practical guidance and strategies for navigating various challenges in construction senior management, making it a valuable resource for students and professionals alike.

Level 7 NVQ in Construction Senior
Management
Question and Answer Pack

Candidate
name:
Trade:
unit standard

1, 1.1 identify the team resources that are needed and where they can be obtained, and select those that meet
agreed timescales and budget limits
Answers: Team resources that are needed to deliver a particular project are: Contractors, Sub-contractors, technical staff
members, special services required, labor or workforce and management team. There are many companies that
provide their company contractors, sub-contractors, special services like required equipment's, technical staff
members on rent in order to complete the project on time. Out of all these resources only those contractors,
technical staff etc. will be selected who will be able to complete the project on the agreed timescale and budget
limits.
1, 1.2 identify any significant factors which will affect the number, type and availability of team resources
Answers: There are many factors that will affect the number, type and availability of team resources, such as: Location of
the construction site, time duration, overall cost of the budget in which complete project is needed to be done,
experience, skill, knowledge required as well as availability of all the team resources, training and development
requirements and lastly diversity (Senaratne and Ruwanpura, 2016).
1, 1.3 evaluate the quality and potential reliability of team resources and circulate the results to decision makers
Answers: In order to evaluate the potential reliability and quality of team resources first of all their interview should be
taken and within the interview their experience in such type of projects, their contribution, success of that
project etc. should be asked then their adaptability, creativity and decision making skills must be tested for
different situation. Finally, their experience in doing such type of projects should be seen and evaluated. After
doing all these things results should be circulated to the decision makers.
1, 1.5 explain how to follow the rules and formalities for obtaining team resources
Answers: Following rules and formalities should be followed in order to obtain team resources such as: A contract should
be made with all the terms and condition included (both according to the team resources as well as according to
the company) and should be duly signed by both the company and team resources, then a certificate of
completion should be given to the team resources for completing the project on time, All the required
permissions must be taken in advance so that no problem occur within the duration of the project, lastly
complete organizational process must be made in which all the resource allocation is done properly.
1, 3.2 identify ways of addressing staff turnover problems, implement those which clearly fall within your authority
and communicate others to the relevant people for consideration
Answers: There are various ways in which staff turnover problems can be addressed. One of the most common reason for
employee turnover is low pay. So, salaries of staff can be increased according to their work in order to keep
them motivated. They can also be paid for doing overtime. They can be given flexible working hours, so that
they can work willingly in order to complete whole project on time.
1, 3.4 identify and review the options for addressing any identified shortfalls and decide on the best options to follow
Answers: Budget should made and reviewed in advance including cost for all the equipment, team resources etc. so that
if any shortfall is identified then it can be taken care of. Best options for addressing shortfalls are: first, to cut-off
all kind of useless expenses. Instead of increasing use of machinery, staff members work time period can be
increased.
1, 4.1 explain how to talk with colleagues who are leaving your area of responsibility to identify and discuss their
reasons for leaving
Answers: Review meeting can be conducted weekly in which all the employee satisfaction factors should be discussed.
Their area of problem or issues in use of facilities should be asked so that it can be taken care of. This should be
done both formally and informally so that all the employees as well as colleagues can feel comfortable in

sharing their problem area as well as their issues due to which they are leaving (Sparkling, Mollaoglu and Kirca,
2016).
1, 4.2 describe how to identify ways of addressing staff turnover problems, implement those which clearly fall within
your authority and communicating others to the relevant people for consideration
Answers: There are various ways in which staff turnover problems can be addressed. One of the most common reason for
employee turnover is low pay. So, salaries of staff can be increased according to their work in order to keep
them motivated. They can also be paid for doing overtime. They can be given flexible working hours, so that
they can work willingly in order to complete whole project on time.
1, 4.4 describe how to identify and review the options for addressing any identified shortfalls and decide on the best
options to follow
Answers: Budget should made and reviewed in advance including cost for all the equipment, team resources etc. so that
if any shortfall is identified then it can be taken care of. Best options for addressing shortfalls are: first, to cut-off
all kind of useless expenses. Instead of increasing use of machinery, staff members work time period can be
increased.
1, 4.5 explain how to consult with others to produce or update job descriptions and person specifications where there
is a clear need to recruit
Answers: Manager should consult with their seniors for the needs to produce or update job descriptions or person
specification. If a job description or person specification is needed to be updated then the need to update the
job should be explained to their seniors and if there is a need to recruit new persons then that need as well as
the budget should be discussed with the recruiters, in order to solve that particular problem.
1, 4.6 explain how to consult with others to discuss and agree stages in the recruitment and selection process for
identified vacancies, the methods that will be used, the associated timings and who is going to be involved
Answers: First of all the post for which recruitment is to be done should be identified then the department in which it will
fall should be identified. Then all the recruiters, head of the department along with the person under which
they will work should sit together and discuss the stages of selection and recruitment process. After this
discussion all of them should discuss the budget, timing and other things for the vacancies they are recruiting.
1, 4.7 explain how to ensure that any information on vacancies is fair, clear and accurate before it goes to potential
applicants
Answers: Fist of all the skills required for the job should be discussed such as decision making skill, presentation, problem
solving skills etc. Then the knowledge and understanding required for the job should be discussed. Based on all
these discussions' information on vacancies should be reviewed in order to ensure that it is fair, clear and
accurate.
1, 4.8 explain how to seek and make use of specialist expertise in relation to recruiting, selecting and keeping
colleagues
Answers: Specialist expertise of a particular field should be asked for his expert advice for all the recruitment and
selection process which is to be done with respect to their expert area. So, that they can give their expert
advice, information required and suggestion for all the requirement of that particular job for which
recruitment's has been going on. This will help them to evaluate all the required information and requirements
for that particular post.
1, 4.9 explain how to participate in the recruitment and selection process, as agreed, making sure that the process is
fair, consistent and effective

Answers: All the persons involved in the recruitment process should be present at the time of whole selection process in
order to make sure that the complete selection process is fair, effective and consistent. Candidates should
patiently participate in all the activities involved in the complete recruitment process so the results of the
recruitment is fair.
1, 4.10 explain how to make sure that applicants who are offered positions are likely to be able to perform effectively
and work with their new colleagues
Answers: All the new applicants offered position should be given few months training under their seniors, so that they
can understand their responsibilities, get comfortable with their new colleagues and can understand all the
rules and regulation under which they will be needing to work. This will help them to perform effectively and
work efficiently with their new colleagues.
1, 4.11 evaluate how to judge whether the recruitment and selection process has been successful in relation to recent
appointments in your area and identify any areas for improvements
Answers: With the help of recruiting matrix success of the selection process can be judged. This matrix measures few
factors based on which success of requirement is measured which are: retention rate, number of qualified
candidates per opening, acceptance rate of the offer etc. Based on these factors' success of selection process
can be judged and if any improvement is needed then also it can be identified (Reiter-Palmon and Royston,
2017).
1, 5.10 identify unacceptable or poor performance, discussing the cause(s) and agree ways of improving performance
with individuals and/or teams
Answers: Most common causes of poor or unacceptable performance are: lack of resources, lack of required skills,
misunderstanding responsibilities or lack of motivation etc. With the help of following ways individuals
performance can be improved such as: they can be given training in order to improve their skills, they can be
provided with all the necessary resources, different kinds of activities can be organized in order motive
employees.
1, 6.1 explain how to confirm the work required in your area of responsibility with your manager and seek
clarification, where necessary, on any outstanding points and issues
Answers: By connecting one to one with the manager or conducting weekly meetings with in which all the roles and
responsibilities can be discussed and all the important responsibilities can be discussed, so that work required
can be completed on time.
1, 6.3 explain how to ensure that work is allocated to individuals and/or teams on a fair basis taking account of skills,
knowledge and understanding, experience and workloads and the opportunity for development
Answers: Individuals should also be paid and given work on the basis of the knowledge, skills, understanding, experience
as well as on the basis of the post of individual. In this way all the employees will be able to complete their work
on time. This way work allocated to all the employees will be fair and justified.
1, 6.4 explain how to ensure that individuals and/or teams are briefed on allocated work, show how it fits with the
vision and objectives for the area and the overall organization, and the standard or level of expected
performance
Answers: Individuals should be given brief introduction and training of the work allocated to them with their roles and
responsibilities. While in the training period their should also be explained all the terms, conditions and should
be briefed about their work. This work should be allocated in such a way that it perfectly fits with the vision and
objectives of the organizations.

1, 6.5 explain how to encourage individuals and/or team members to ask questions, make suggestions and seek
clarification in relation to allocated work
Answers: Regular weekly meeting should be conducted where every individual team member is encouraged and set free
to ask questions, make suggestions and if they need to seek any clarification regarding their allocated work then
they can ask. These regular meeting will encourage employees so that they can freely ask questions or for
suggestions.
1, 6.8 explain how to motivate individual and/or teams to complete the work they have been allocated and provide,
where requested and where possible, any additional support and/or resources to help completion
Answers: Individuals can be motivated in following ways such as: they can be appreciated for their performance or for
achieving target by providing bonus, letter of appreciations etc. they can be provided with additional training
whenever required by the employee, or various activities can be organized for the employees. All these factors
will motivate the employees' in terms of completing their work.
1, 6.10 describe how to identify unacceptable or poor performance, discuss the cause(s) and agree ways of improving
performance with individuals and/or teams
Answers: Most common causes of poor or unacceptable performance are: lack of resources, lack of required skills,
misunderstanding responsibilities or lack of motivation etc. With the help of following ways individuals
performance can be improved such as: they can be given training in order to improve their skills, they can be
provided with all the necessary resources, different kinds of activities can be organized in order motive
employees.
1, 6.11 explain how to recognize successful completion of significant pieces of work or work activities by individuals
and/or teams
Answers: In order to identify successful completion of significant piece of work done by individuals following things
should be done: Certain parameters should be set in order to assess the piece of work, evaluation should be
done in regular intervals in order to evaluate that whether the project is moving in the correct direction or not.
Finally, based on all the parameters and evaluation done .
1, 6.12 explain how to use information collected on the performance of individuals and/or teams in any formal
appraisals of performance
Answers: First of all basic criteria should be set which should be evaluated on regular basis. After this regular basis
evaluation a final performance sheet should be made and filled according to the information collected and lastly
on the basis of that performance of each individual involved in that project must be checked for formal
appraisals of performance.
1, 7.1 identify stakeholders and the background to and nature of their interest in the activities and performance of the
organisation
Answers: Stakeholders are divided into two first is internal stakeholders: workforce, owners, managers, technical staff,
connectors. And second type of stakeholders are external stakeholders: Customers, suppliers and funders.
 Customers: They are generally interested in the budget and final results of the project.
 Contractors: They are generally interested in the activities, budget of the project and profit from the
project.

 Technical staff: They are generally interested in the technical work in the project.
 Workforce: They are generally interested in the amount of work they need to do during the project as
well as in their pay.
 Management: They are generally involved in the complete management and budget and resource
allocation of the project.
 Suppliers: they are generally involved in supplying materials to the company for the project.
1, 7.8 identify and sort out conflicts of interest and disagreements with colleagues and stakeholders in ways that
minimise damage to work and activities and to the individuals and organisations involved
Answers:  Mismanagement is one of the main cause of conflict in the organization. It can be sorted taking
responsibility for the mistake or misunderstanding that has been created. Mostly employees,
employees and management staff are involved in this.
 Improper communication is also one of the main cause of conflicts. It can be sorted by creating proper
communication medium in order to send and receive information in a correct manner.
In other words by presenting information in a clear, concisely and accurately in order to promote
understanding.
1, 8.1 describe how to identify stakeholders and the background to and nature of their interest in the activities and
performance of the organization
Answers: Stakeholders are divided into two first is internal stakeholders: workforce, owners, managers, technical staff,
connectors. And second type of stakeholders are external stakeholders: Customers, suppliers and funders.
 Customers: They are generally interested in the budget and final results of the project.
 Contractors: They are generally interested in the activities, budget of the project and profit from the
project.
 Technical staff: They are generally interested in the technical work in the project.
 Workforce: They are generally interested in the amount of work they need to do during the project as
well as in their pay.
 Management: They are generally involved in the complete management and budget and resource
allocation of the project.
 Suppliers: they are generally involved in supplying materials to the company for the project.
1, 8.3 explain how to recognize and respect the roles, responsibilities, interests and concerns of colleagues and
stakeholders
Answers: By respecting other point of view as well as their actions one can respect their colleagues and stakeholders.
By understanding others needs and motivations one can identify their colleagues interest and concerns.
By communicating with one's colleagues and stakeholders as well as exchanging information we can recognize
our colleagues and stakeholder's responsibilities.
1, 8.4 explain how to provide colleagues and stakeholders with appropriate information to enable them to perform
effectively
Answers: In order to provide appropriate information to colleagues and stakeholders first of all we should have the
required knowledge and understanding about area of concern, only then we will be able to provide appropriate
and required information to the stakeholders and colleagues, so that they can perform effectively.
1, 8.5 explain how to consult colleagues and stakeholders in relation to key decisions and activities and take account
of their views, including their priorities, expectations and attitudes to potential risks
Answers: Ask them to provide feedback or their point of view about one's decision and activities in order to get a clear
idea of all the potential risks, benefits of the activity or decision. This will help us to priorities the activities
accordingly and fulfill all the acceptation. We can also monitor or ask for feedback for the same.

1, 8.6 explain how to fulfil agreements made with colleagues and stakeholders and letting them know
Answers: Discuss all the necessary information with colleagues and stakeholders important for the project. Then consult
with them about all the necessary steps needed to be taken, so that they can know about it and then start
working on it, in order to fulfil the agreement made with them.
1, 8.8 describe how to identify and sort out conflicts of interest and disagreements with colleagues and stakeholders
in ways that minimise damage to work and activities and to the individuals and organisations involved
Answers:  Mismanagement is one of the main cause of conflict in the organization. It can be sorted taking
responsibility for the mistake or misunderstanding that has been created. Mostly employees,
employees and management staff are involved in this.
 Improper communication is also one of the main cause of conflicts. It can be sorted by creating proper
communication medium in order to send and receive information in a correct manner.
In other words by presenting information in a clear, concisely and accuratelyin order to promote
understanding.
2, 1.6 state the purpose of the meeting at the start and check that all participants understand why they are present
Answers: We will assume a hypothetical purpose of the meeting which is regarding the “not paid for extra working
hours”. For this meeting first we will check that whether all the participants are present or not, which are, head
of HR department, main contractor, head of labor, project manager and other stakeholders. After checking
presence of all the participants, main purpose and agenda of the meeting will be explained to them.
2, 1.11 summarise the discussion at appropriate times and allocate action points to participants at the end of each
agenda item
Answers: After explaining the agenda of the meeting, we will ask opinions and view point of all the participants of the
meeting. After complete discussion we will finalize the final decision of the meeting i.e. whether employees
should be paid for the over time or not.
2, 1.15 evaluate whether the purpose and objectives of the meeting have been achieved and how future meetings
could be made more effective
Answers: At last final discussion will be done whether the purpose of the meeting was fulfilled or not. For this we will ask
everyone's point of view regarding the decision made in order to summarise the meeting. After this decision will
be made that whether further meeting are required or not.
2, 2.2 explain how to prepare carefully how you will lead the meeting and identify who needs to participate
Answers: I will ask for everyone's opinion about the purpose of the topic, will ask them about their point of view and
provide feedback regarding the same in a professional manner. I will also respect everyone's opinion and will
make any decision regarding the same considering everyone's ideas and will respect everyone's consistent
participation (Chen and Raab, 2017).
2, 2.3 explain how to invite participants, give them sufficient notice to enable them to attend, and state the
importance of the meeting, the role they will be expected to play, and the preparation they need to do
Answers: We will e-mail all the participants who are required in the meeting and inform them the main agenda of the
meeting, so that they can understand and prepare in advance for the meeting by understanding the role they
will play in the meeting. They will be given sufficient time to prepare for the meeting so that they can help in
fulfilling the main agenda of the meeting.

2, 2.4 explain how to circulate relevant information in advance and, if required, brief participants individually on the
context and purpose of the meeting and their roles
Answers: We can individually contact all the main participants of the meeting and brief them about the main area of
concern on the basis of which the meeting will be conducted. All the necessary information regarding the same
will be passed to them so that they can understand everything in detail.
2, 2.5 explain how to set a fixed time for the meet to begin and end and allocate time appropriately for each agenda
item
Answers: First agenda of the meeting is to arrange a pre meet 30 minutes prior to the main meeting, where all the
participants gather and informally discuss about the meeting. Another agenda is to decide whether it is long
meeting or a short meeting, if it is a long meeting then after every 45 minutes a break is set.
2, 2.6 explain how to state the purpose of the meeting at the start and check that all participants understand why
they are present
Answers: First of all purpose of the meeting and all the required detail document of the meeting should be provided to all
the participants 15-30 min prior to the meeting so that the main issue or the purpose is clear to everyone. Then
At the start of the meeting the main agenda and purpose of the meeting should be shed light on so that the
purpose of the meeting is clear to everyone.
2, 2.7 explain how to clarify specific objectives at the beginning of each agenda item
Answers: There are various agendas of the meeting but few of the main agenda items are: in Informational agenda item
formal background information and objective of the meeting is discussed. In advisory agenda item advice, input
or feedback regarding the meeting is provided by everyone in order to shed light on the main objective of the
meeting in detail (Jitwasinkul, Hadikusumo and Memon, 2016).
2, 2.8 explain how to encourage all participants to make clear, concise and constructive contributions from their
perspectives, whilst acknowledge and building on the contributions of other participants
Answers: After explaining the main purpose of the meeting all the participants should be asked for their advice or opinion
for the same. Then based on all the participants' advice in-detail discussion should be done and every one
should be encouraged in order to participate in the discussion, so that every one gets encouraged to make
clear, constructive and concise contribution from their perspective.
2, 2.9 explain how to discourage unhelpful comments and digressions and refocus attention on the objectives of the
meeting
Answers: We should be prepared for any unhelpful comments or digression in a meeting. They should be cross
questioned politely and asked for their opinion and politely drift back to the main agenda of the meeting by
discussing your point of view about the main objective with all the participants of the meeting.
2, 2.10 evaluate how to manage time flexibly, give more time to particular agenda items, if necessary, whilst ensuring
key objectives are met and participants are kept informed of changes in the agenda
Answers: Main purpose and objectives of the meeting should be listed down and one by one should be discussed with
everyone. After a fixed interval of time list of all the agenda items should be reviewed. In this way time flexibility
can be managed.
2, 2.11 explain how to summarise the discussion at appropriate times and allocate action points to participants at the
end of each agenda item
Answers: After every fixed interval of time a brief discussion should be done and a check list should be made in order to

ensure that all the points are being discussed or not and at last at the end of each agenda item a brief
summarize discussion should be done.
2, 2.12 evaluate how to take decisions within the meeting's authority, remit or terms of reference
Answers: For taking decision under meeting's authority, remit or terms of references, main points identified or discussed
within the meeting should be shed light on. After this feedback from everyone should be asked first about the
main agenda and discussion done and on the basis of all these points main decision should be taken considering
everyone's point of view, ideas and opinions.
2, 2.13 explain how to observe any formal procedures or standing orders that apply to the meeting
Answers: Standing order of the meeting are the general rules concerning the meeting conducted. First is to set the overall
timing of the meeting according to the agenda. Then 10 days advance message or a notice should be send to all
the participants of the meeting with a clear agenda and type of meeting, so that all the participants can do their
own research.
2, 2.14 explain how to check that decisions and action points are accurately recorded and promptly communicated to
those who need to know
Answers: To check whether all the action points and discussions has been recorded following things should be checked:
First check whether all the participants are present in the meeting and understood the agends, then an open
communication should be done to shed light on the purpose. Then a action plan should be made so that every
one's point of view is included and at last according to the check list main points of the meeting should be
checked whether they are covered or not.
2, 2.15 evaluate whether the purpose and objectives of the meeting have been achieved and how future meetings
could be made more effective
Answers: According to all the recording done in the meeting and through the check list evaluation should be done
whether the main purpose of the meeting had been achieved or not and then the meeting should be
summarized (Konin, 2018).
2, 4.1 explain how to brief yourself on the content of the meeting, identify relevant information and clarify your
opinions on various agenda items
Answers: Before attending the meeting informational document provided should be read and understood so that main
agenda of the meeting is clear. Then in the discussion all the information or your point of view should be
discussed in order to clarify our opinion on the main purpose of the meeting.
2, 4.2 explain how to consult with those who have an interest in the various agenda items in order to understand and
be able to represent their opinions
Answers: All the participants should be asked for their opinions in order to understand who has interest in which agenda
item of the meeting, so that they can represent their opinion and view point clearly. Then at the time of main
discussion their opinions or consult should be taken.
2, 4.3 explain how to clarify your objectives from the meeting what you hope the meeting will achieve
Answers: The objective of the meeting should be clear and specific so that everyone understands it. Then main important
should be shed light on, for everyone to understand it. Then lastly before starting the discussion clean and
specific goal or objective of the meeting should be explained which is needed to be achieved.
2, 4.4 explain how to present relevant information to the meeting clearly and concisely

Answers: After defining goal and agenda of the meeting in advance. Constructive input from everyone should be taken
and discussed in order for everyone to understand the purpose of the meeting. Then after the discussion main
points relevant information should be presented and shared with everyone which will help the meeting to move
smoothly and concisely.
2, 4.5 explain how to present your opinions and the interests of those you are represent in a convincing way, provide
evidence to support your case, if required
Answers: We will present our opinion and interest with some proof or evidence which will support our argument or
opinion and help others to understand it in a clear way. This will help us to present our opinion and interest in a
better way to others.
2, 4.6 explain how to articulate any issues and problems emerging from discussions and propose and evaluate
possible solutions
Answers: In order to solve any arising problem or issue, firstly it should be identified and presented in front of everyone
and asked opinion for. Then all the opinions should be evaluated and best options should be selected. Then
agreement of everyone should be taken and finally best possible solution should be given.
2, 4.7 explain how to acknowledge and constructively discuss information and opinions provided by other people
Answers: A check list should be made and all the important points discussed should be noted down and compared
whether they shed light on the purpose of the meeting or not. Then within the discussion all the points noted
down should be discussed and asked for if any information is missing and finally at the end of the meeting all
the information should be discussed.
2, 4.8 explain how to clarify decisions taken on the various agenda items, where necessary
Answers: At a regular interval of time discussion over the main purpose should be done and noted down. After this at the
end of the agenda item complete discussion should be revised and asked opinion for. At last based on complete
discussion final decision should be made in order to achieve the purpose of the meeting.
2, 4.9 explain how to communicate decisions clearly and concisely and in a timely way to those who have an interest
in the various agenda items, in line with any communication protocol agreed at the meeting
Answers: After brainstorming all the possible solutions in regular interval of time final decision should be explained and
communicated to all the participants of the meeting. At the end of the agenda item final discussion and voting
should be done of the main decision and lastly it should be communicated to everyone before the meeting ends
in a timely manner.
3, 2.1 explain how to obtain and evaluate information which is sufficiently detailed for the purpose
Answers: Required information can be obtained in various ways such as by sharing experience with respect to the
purpose or a situation, by researching and discussing the issue with persons related to the issue. Information
can also be gather by interviewing employees or customers etc. After gathering all the information, it should be
evaluated and documented with all the required details.
3, 2.2 explain how to present technical information and advice which is complete, summarised accurately and
relevant to technical issues
Answers: Before presenting any technical information or advice it should be made sure it is complete, summarised,
accurate and relevant. First of all the information collected must be verified with the technical staff members
and shoud be discussed with them and lastly it must be varified that whether the information is clear, complete

and accurater and then presented to others.
3, 2.3 explain how to present technical recommendations which are clear, accurate and valid, and which represent the
best advice possible, given the information and resources available
Answers: After the information is collected and discussed, different realistic estimation should be made and other
alternatives must be discussed. After that those recommendations should be analysed with various techniques
and lastly should be evaluated that whether it completes all the predefined criteria or not, then should be
presented.
3, 2.5 explain how to present technical recommendations and advice use a style of communication which is
appropriate to the people receiving information and advice
Answers: According to the collected information and discussion final recommendations should be finalized after being
analysed with various techniques and evaluated, whether it completes all the predefined criteria or not, then
should be presented. It can be communicated in various styles such as it can be communicated orally through
an announcement, in written through e-mails, graphically through documents etc.
3, 2.6 explain how to adapt and modify technical recommendations where people have difficulties understanding
them
Answers: All the technical recommendation should be discussed with customers, technical or non-technical members and
their needs should be evaluated. If they do not understand it then after a discussion another alternatives must
be chosen which is understood by everyone and the technical recommendation must be modified accordingly
(Kashif, Zarkada and Thurasamy, 2017).
3, 3.1 identify where complex, indeterminate situations exist, estimate their effects realistically and summarise the
issues for the organization
Answers: Complex situation can occur if there the organization lack any machinery or any other technical device in order
to complete the project or if there is shortage of time to complete the project. Intermediate situation can occur
internally such as lack of experience in the contractors, shortage of budget or shortage of resources.
3, 3.3 specify and obtain sufficient additional information to cover any gaps and to provide a valid starting point for
the analysis of the situation
Answers: For this all the limitation and future opportunities should be known. If there is lack of resources then it should
be identified in advance and additional resources should be available, All the additional machinery should be
ordered in advance, continuous professional development training should be given to the professions who lack
in experience.
3, 4.1 describe how to identify where complex, indeterminate situations exist, estimate their effects realistically and
summarise the issues for the organisation
Answers: Before starting any project organization should conduct a research h in order to know all the limitations of the
project, different situations of previous and current project must be discussed. Based on this research complex
or intermediate situations and their effects must be identified in advance.
3, 4.3 evaluate how to specify and obtain sufficient additional information to cover any gaps and to provide a valid