Managing Construction Work: Site Procedures and Operations Project
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Project
AI Summary
This project assessment focuses on the practical application of construction management principles within the context of a medium-rise construction project. The student, assuming the role of a Site Manager for Sullivon Constructions, is tasked with establishing and managing all aspects of the project, from initial site procedures to final payment processing. The assessment is divided into parts, with Part A concentrating on establishing site communication processes, including developing communication procedures, creating a site schedule, and drafting an email to relevant personnel. It also involves detailing the WHS processes for hazard and risk management, establishing first aid facilities, and identifying key personnel and their roles. The project requires the student to utilize materials from the Sullivon Constructions website and demonstrate an understanding of effective communication, risk assessment, and adherence to organizational policies. The project covers topics like communication, risk, WHS, and site operations to ensure the project's successful completion.

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CPC50210 - Diploma of Building and Construction
(Building)
Project
Assessment
Student name:
Student number:
Assessment: 32675/01
CPC50210 - Diploma of Building and Construction
(Building)
Project
Assessment
Student name:
Student number:
Assessment: 32675/01
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All terms mentioned in this text that are known to be trademarks or
service marks have been appropriately capitalised. Use of a term in this
text should not be regarded as affecting the validity of any trademark or
service mark.
© Open Colleges Pty Ltd, 2016
All rights reserved. No part of the material protected by this copyright may be
reproduced or utilised in any form or by any means, electronic or mechanical,
including photocopying, recording, or by any information storage and retrieval
system, without permission in writing from the copyright owner.
Printed in Australia
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 2 of 28
service marks have been appropriately capitalised. Use of a term in this
text should not be regarded as affecting the validity of any trademark or
service mark.
© Open Colleges Pty Ltd, 2016
All rights reserved. No part of the material protected by this copyright may be
reproduced or utilised in any form or by any means, electronic or mechanical,
including photocopying, recording, or by any information storage and retrieval
system, without permission in writing from the copyright owner.
Printed in Australia
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 2 of 28

Assessment submission
To help Open Colleges manage your assessment, please use the following file-
naming convention when you save your Microsoft Word document. Your file
should be named and saved to your computer’s hard drive using your:
[student number]_[assessment]_[assessment number].doc
For example:
12345678_XXXXX_01.docx
When you are ready to submit your assessments, upload the files in OpenSpace
using the Assessment Upload links in the relevant Study Period of your course.
It is important that you keep a copy of all electronic assessments submitted to
Open Colleges.
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 3 of 28
To help Open Colleges manage your assessment, please use the following file-
naming convention when you save your Microsoft Word document. Your file
should be named and saved to your computer’s hard drive using your:
[student number]_[assessment]_[assessment number].doc
For example:
12345678_XXXXX_01.docx
When you are ready to submit your assessments, upload the files in OpenSpace
using the Assessment Upload links in the relevant Study Period of your course.
It is important that you keep a copy of all electronic assessments submitted to
Open Colleges.
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 3 of 28

Introduction
This assessment has been designed to allow you to provide partial evidence of
your competence in the unit CPCCBC5010B - Manage construction work
Note: you will need to complete additional assessments through your course to
demonstrate competence for all aspects of the unit.
In completing your final assessments, you will show evidence of your ability to:
Establish site communication processes
Establish and review, welfare and risk management procedures
Manage supply of materials and installation of equipment
Manage on-site operations
Manage the processing of progress claims and payments.
Project
As a contractor, site supervisor or construction business owner it is essential that
you have a good understanding of how to manage all construction work.
For this assessment you will need to complete a series of tasks based on the
scenario below, which will confirm your ability to establish, manage and review
all aspects of construction work including OHS, welfare, risks, supply of
materials, onsite operations and processing claims and payments. Whilst you
may utilise information from your actual workplace you will need to base the
completed tasks on the scenario provided.
For this assessment you can utilise all the materials which have you accessed
from the Sullivon Constructions website to assist you with completing each task.
You will also need to read the policies and procedures located on the Sullivon
Constructions website and refer to these documents when completing the
assessment tasks.
Scenario
During your time at Sullivon Constructions you have been allocated various tasks
and responsibilities that have allowed you to recently elevate your position
within the company to Site Manager.
You have been given a new project to manage and you will be responsible for
managing all aspects of the job from establishing the processes which are
needed for communications through to the processing of payments.
This is the first construction project in which you will be totally responsible.
Sullivon management have met with you and told you that you have their
support and you can call on them for advice or assistance if you are unclear on
any matters related to the contract.
The site is a medium rise construction located in a suburb on the outskirts of the
city area. Therefore, access to materials, equipment and contractors will not be
an issue or cause any additional excess freight costs.
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
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This assessment has been designed to allow you to provide partial evidence of
your competence in the unit CPCCBC5010B - Manage construction work
Note: you will need to complete additional assessments through your course to
demonstrate competence for all aspects of the unit.
In completing your final assessments, you will show evidence of your ability to:
Establish site communication processes
Establish and review, welfare and risk management procedures
Manage supply of materials and installation of equipment
Manage on-site operations
Manage the processing of progress claims and payments.
Project
As a contractor, site supervisor or construction business owner it is essential that
you have a good understanding of how to manage all construction work.
For this assessment you will need to complete a series of tasks based on the
scenario below, which will confirm your ability to establish, manage and review
all aspects of construction work including OHS, welfare, risks, supply of
materials, onsite operations and processing claims and payments. Whilst you
may utilise information from your actual workplace you will need to base the
completed tasks on the scenario provided.
For this assessment you can utilise all the materials which have you accessed
from the Sullivon Constructions website to assist you with completing each task.
You will also need to read the policies and procedures located on the Sullivon
Constructions website and refer to these documents when completing the
assessment tasks.
Scenario
During your time at Sullivon Constructions you have been allocated various tasks
and responsibilities that have allowed you to recently elevate your position
within the company to Site Manager.
You have been given a new project to manage and you will be responsible for
managing all aspects of the job from establishing the processes which are
needed for communications through to the processing of payments.
This is the first construction project in which you will be totally responsible.
Sullivon management have met with you and told you that you have their
support and you can call on them for advice or assistance if you are unclear on
any matters related to the contract.
The site is a medium rise construction located in a suburb on the outskirts of the
city area. Therefore, access to materials, equipment and contractors will not be
an issue or cause any additional excess freight costs.
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 4 of 28
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Part A: Establish work site procedures
Before you can commence work on the site you need to ensure that all the
preliminary work is completed and specific processes are established and
implemented. As part of the processes implemented at Sullivon, all site
management processes must be established and reported at each stage of the
contracted work.
For this part of the assessment you will need to complete the following tasks:
Task 1: Communication Procedure and Schedule
Based on the organisation’s quality management requirements, it is essential
that site communications processes are established and managed effectively
throughout the contract period.
For this task you will need to provide an outline of the communication processes
which will be used during the construction of the property and how you will
manage this process to ensure all persons on site adhere to this practice.
a) Using a Word document, develop the process which will be used to
communicate with all on-site personal and the methods to be used to
manage communications. You must also explain the verbal and non-verbal
communication used when communicating with contractors, regulators
and employees.
There are several processes and methods which professionals at the Sullivon
construction site will use to communicate effectively. In the course of the project,
the project manager will be expected to take full responsibility for the provision
as well as organization of the information for all other professionals that are
associated or related with the project. The development of the communication
plan so that it is clear the channel to be used will be very crucial. The sample
channel is as shared in the figure below:
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Before you can commence work on the site you need to ensure that all the
preliminary work is completed and specific processes are established and
implemented. As part of the processes implemented at Sullivon, all site
management processes must be established and reported at each stage of the
contracted work.
For this part of the assessment you will need to complete the following tasks:
Task 1: Communication Procedure and Schedule
Based on the organisation’s quality management requirements, it is essential
that site communications processes are established and managed effectively
throughout the contract period.
For this task you will need to provide an outline of the communication processes
which will be used during the construction of the property and how you will
manage this process to ensure all persons on site adhere to this practice.
a) Using a Word document, develop the process which will be used to
communicate with all on-site personal and the methods to be used to
manage communications. You must also explain the verbal and non-verbal
communication used when communicating with contractors, regulators
and employees.
There are several processes and methods which professionals at the Sullivon
construction site will use to communicate effectively. In the course of the project,
the project manager will be expected to take full responsibility for the provision
as well as organization of the information for all other professionals that are
associated or related with the project. The development of the communication
plan so that it is clear the channel to be used will be very crucial. The sample
channel is as shared in the figure below:
Open Colleges
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The communication at the construction site is expected to exploit at least three
forms. They include the following:
Written communication which will include the use of fax, emails, plans,
manuals, legal documents and reports(Anable et al.2012).
Oral communication methods which will include telephone, face-to-face,
meetings and presentations.
Non-verbal communications.
In order to ensure that the above forms of the communication will be successful,
the instruments of the communication of the communication will be used. The
instruments are very crucial in the provision of relevant information. At the stage
of tendering; the key instrument of the communication which will be required will
include formal letters, telephone calls, calculations, presentations, reports and
contracts. Cumulatively they will assist the contractor to win the bid for the
contracts. Regulators too will manage various aspects of the constructions by the
use of these instruments.
Non -verbal communication of safety and health by the use of the letters and
signage will be very crucial in every day working on the construction site.
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forms. They include the following:
Written communication which will include the use of fax, emails, plans,
manuals, legal documents and reports(Anable et al.2012).
Oral communication methods which will include telephone, face-to-face,
meetings and presentations.
Non-verbal communications.
In order to ensure that the above forms of the communication will be successful,
the instruments of the communication of the communication will be used. The
instruments are very crucial in the provision of relevant information. At the stage
of tendering; the key instrument of the communication which will be required will
include formal letters, telephone calls, calculations, presentations, reports and
contracts. Cumulatively they will assist the contractor to win the bid for the
contracts. Regulators too will manage various aspects of the constructions by the
use of these instruments.
Non -verbal communication of safety and health by the use of the letters and
signage will be very crucial in every day working on the construction site.
Open Colleges
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Understanding of the employees of this non-verbal communication will be
enhanced by the use of the pictures of safety.
Verbal communication will be exploited through media like two way radios to
assist in the facilitation of the material movement by use of heavy machinery.
The explanation as well as presentation of certain details of the constructions
would be given by the use of the reports and the engineering drawings.
In order to ensure that all the persons on the construction site adhere to the
practice of effective communication, all the revenant instruments will be made
available at the construction site communication departments. This implies that
areas that need posters will be served with the same. The offices that need
telephone call instruments will be served with the same. Every specific area will
be managed by a competent individual in order to ensure effective
communication.
b) Develop a site schedule which outlines site progress meetings for a
minimum of three (3) occasions including:
the dates and times
who should be at the meeting
the issues that may be raised at the meeting.
Site Schedule
Date and Time Issues to be addressed Expected people at the
meeting
10/6/2019 Pre-construction meeting General details of the
project
12/7/2019 Acquisition of the Quantity Surveyor
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enhanced by the use of the pictures of safety.
Verbal communication will be exploited through media like two way radios to
assist in the facilitation of the material movement by use of heavy machinery.
The explanation as well as presentation of certain details of the constructions
would be given by the use of the reports and the engineering drawings.
In order to ensure that all the persons on the construction site adhere to the
practice of effective communication, all the revenant instruments will be made
available at the construction site communication departments. This implies that
areas that need posters will be served with the same. The offices that need
telephone call instruments will be served with the same. Every specific area will
be managed by a competent individual in order to ensure effective
communication.
b) Develop a site schedule which outlines site progress meetings for a
minimum of three (3) occasions including:
the dates and times
who should be at the meeting
the issues that may be raised at the meeting.
Site Schedule
Date and Time Issues to be addressed Expected people at the
meeting
10/6/2019 Pre-construction meeting General details of the
project
12/7/2019 Acquisition of the Quantity Surveyor
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 7 of 28
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construction materials Contractor
Manger
Site Manager
Site Engineer
29/8/2019 Construction safety
Briefing briefings
Site manager
Construction site safety
personnel
5/9/2019 Construction process
progress evaluation
Site Engineer
Client
Construction manager
Contractor
Safety personnel
Task 2: Email to relevant personnel
Having completed the schedule (Task 1b), you must email all relevant personal
and notify them of the schedule’s purpose.
Draft and email to all personnel you feel need to be informed (you can use titles
and include relevant personnel from the Sullivon organisational chart.)
Your email must also demonstrate your ability to communicate effectively, with
an awareness of the cultural diversity and differences of your audience.
Print a copy or take a screen shot of your draft email (which must be legible for
the assessor to read) and submit as evidence for this task.
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Manger
Site Manager
Site Engineer
29/8/2019 Construction safety
Briefing briefings
Site manager
Construction site safety
personnel
5/9/2019 Construction process
progress evaluation
Site Engineer
Client
Construction manager
Contractor
Safety personnel
Task 2: Email to relevant personnel
Having completed the schedule (Task 1b), you must email all relevant personal
and notify them of the schedule’s purpose.
Draft and email to all personnel you feel need to be informed (you can use titles
and include relevant personnel from the Sullivon organisational chart.)
Your email must also demonstrate your ability to communicate effectively, with
an awareness of the cultural diversity and differences of your audience.
Print a copy or take a screen shot of your draft email (which must be legible for
the assessor to read) and submit as evidence for this task.
Open Colleges
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Email Template
Send
To: Project consultants, Contractors, risk management
Cc… Client
Bcc... Employee
Subjec
t
Conference notice of Pre-construction
The purpose of this mail is to notify all the employees of the Sullivon
construction company that the conference for the pre-construction has
been scheduled tentatively for 10/07/2019 at 10.00 am at the Memorial
Park. All the main contractors are strongly urged to attend the meeting. The
employees of the Sullivon Construction Company are expected to access
the following documents from the company web site prior to the meeting:
Project Designation letter
Schedule for the construction(Finetti et al 2013.
Values Schedule
Plan for the Accident Prevention
A sub- contractors list of the project as had been as had been shared
previously in the proposal.
Sub-contractors written statements that certify applicable labour
standards compliance as per the available clauses.
Control plan of Quality
Plan of waste Management Plan
Prevention plan for Storm Water Pollution.
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Send
To: Project consultants, Contractors, risk management
Cc… Client
Bcc... Employee
Subjec
t
Conference notice of Pre-construction
The purpose of this mail is to notify all the employees of the Sullivon
construction company that the conference for the pre-construction has
been scheduled tentatively for 10/07/2019 at 10.00 am at the Memorial
Park. All the main contractors are strongly urged to attend the meeting. The
employees of the Sullivon Construction Company are expected to access
the following documents from the company web site prior to the meeting:
Project Designation letter
Schedule for the construction(Finetti et al 2013.
Values Schedule
Plan for the Accident Prevention
A sub- contractors list of the project as had been as had been shared
previously in the proposal.
Sub-contractors written statements that certify applicable labour
standards compliance as per the available clauses.
Control plan of Quality
Plan of waste Management Plan
Prevention plan for Storm Water Pollution.
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Management plan for Indoor Air Quality (IAQ)
Commissioning plan for Contractors
Other than the general meeting, various stalk holders are reminded to
prepare for specific meeting in their respective areas of work including:
Meeting of pre-installation
Sub-contractor and contractor meeting
Progress meeting(Sato et al.2015).
Close-Out meeting of the project.
All the members are requested to keep time.
Yours Sincerely,
Site manager
Task 3: Policies and Practices
There are various policies and practices which you will need to review,
implement and manage on site.
Detail the WHS processes which are reviewed and implemented on site to:
a) Manage hazards and risk:
What procedures are established and implemented to manage
hazards/risk? Include any precautionary measures and
documentation which must be completed.
Requirements of
the job
Requirements N/A Employee Details
Construction site
safety supervision.
Must be
competent
Crane safety Must be qualified
Design of false
work
Highly Qualified.
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Commissioning plan for Contractors
Other than the general meeting, various stalk holders are reminded to
prepare for specific meeting in their respective areas of work including:
Meeting of pre-installation
Sub-contractor and contractor meeting
Progress meeting(Sato et al.2015).
Close-Out meeting of the project.
All the members are requested to keep time.
Yours Sincerely,
Site manager
Task 3: Policies and Practices
There are various policies and practices which you will need to review,
implement and manage on site.
Detail the WHS processes which are reviewed and implemented on site to:
a) Manage hazards and risk:
What procedures are established and implemented to manage
hazards/risk? Include any precautionary measures and
documentation which must be completed.
Requirements of
the job
Requirements N/A Employee Details
Construction site
safety supervision.
Must be
competent
Crane safety Must be qualified
Design of false
work
Highly Qualified.
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 10 of 28
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Ladders
inspections
Must be
competent
Operations of
heavy equipment
Must be qualified
Protection plan
against fall
Must be
competent
Responsible
personnel for First
Aid
Highly Qualified
Risk Assessment at the construction site
Sample Form for Risk Assessment
Details of individual performing assessment plan:
Date:
Procedure/Activity to be assessed:
Expected/known risk and hazards connected with the activity:
The likely consequences: What are the likely consequences? What is the likely
extent of the harm?
Who is actually or likely to be at risk?
What steps are to be taken to remove the hazard or reduce the level of risk?
Are there risk control methods that are failing? What are likely to be the
consequences?
JSA
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inspections
Must be
competent
Operations of
heavy equipment
Must be qualified
Protection plan
against fall
Must be
competent
Responsible
personnel for First
Aid
Highly Qualified
Risk Assessment at the construction site
Sample Form for Risk Assessment
Details of individual performing assessment plan:
Date:
Procedure/Activity to be assessed:
Expected/known risk and hazards connected with the activity:
The likely consequences: What are the likely consequences? What is the likely
extent of the harm?
Who is actually or likely to be at risk?
What steps are to be taken to remove the hazard or reduce the level of risk?
Are there risk control methods that are failing? What are likely to be the
consequences?
JSA
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32675/01 CPCCBC5010B - Manage construction work
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What are the organisational requirements for on-site first aid
facilities to meet all legislative and regulatory requirements and
how would you establish these on-site?
In order to ensure that there is full compliance with the regulatory as well as the
legislative requirements in regard to first aid, the following will be considered
necessary:
Availability of First Aid Kit in the right quantities and types(Stein et al.2015)
Adequate facilities including room for first aid or simply dressing stations
A system of record-keeping which allows for logging in of incidents
Effective means of communication between workers being served and the
first aid attendants.
Effective mechanisms of the injured person transportation.
Employment of competent first aid attendant as well as provision of
refresher training courses.
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facilities to meet all legislative and regulatory requirements and
how would you establish these on-site?
In order to ensure that there is full compliance with the regulatory as well as the
legislative requirements in regard to first aid, the following will be considered
necessary:
Availability of First Aid Kit in the right quantities and types(Stein et al.2015)
Adequate facilities including room for first aid or simply dressing stations
A system of record-keeping which allows for logging in of incidents
Effective means of communication between workers being served and the
first aid attendants.
Effective mechanisms of the injured person transportation.
Employment of competent first aid attendant as well as provision of
refresher training courses.
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Who are key personnel who need to be included in reviewing
managing this process and briefly describe their role?
Construction Manager
Construction manager is the key individual to be consulted on the overall issues
regarding site management. She/he is responsible for overseeing the project
from the beginning to the end.
Estimator
An estimator is responsible for the estimation of material, costs and labour which
is required so as to ensure that the safety facility requirement are met.
Construction expeditor
Expeditor of the construction is responsible for the material management flow to
the project from the supplier. He or she ensures timely delivery.
Construction Foreman
He/she is treated as the head of workers in the field of the construction. This
individual responds directly to cases of injuries in the construction site.
b) Manage safety inductions for dealing with dangerous incidents, injuries
and accidents. Provide an example of a possible incident and how it should
be managed.
Management of Safety Induction
Safety officer will be responsible for carrying out induction exercise. The safety
checklist shown below.
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managing this process and briefly describe their role?
Construction Manager
Construction manager is the key individual to be consulted on the overall issues
regarding site management. She/he is responsible for overseeing the project
from the beginning to the end.
Estimator
An estimator is responsible for the estimation of material, costs and labour which
is required so as to ensure that the safety facility requirement are met.
Construction expeditor
Expeditor of the construction is responsible for the material management flow to
the project from the supplier. He or she ensures timely delivery.
Construction Foreman
He/she is treated as the head of workers in the field of the construction. This
individual responds directly to cases of injuries in the construction site.
b) Manage safety inductions for dealing with dangerous incidents, injuries
and accidents. Provide an example of a possible incident and how it should
be managed.
Management of Safety Induction
Safety officer will be responsible for carrying out induction exercise. The safety
checklist shown below.
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Number The covered items True False N/A
1 Do you have clarifications on the
inductees’ qualifications and
competencies?
2 Have you made an elaboration on the
necessary steps for reporting the
incidents associated to injuries and
other possible dangers that are likely
to occur?
3 Have the rules regarding the safety of
the workplace clearly stated?
4 Has the individual been rehearsed on
the relevant techniques pertaining to
safety workplace on the intended
task?
5 In case there is need for use of special
equipment, are they conversant with
the use of the equipment?
Taking an incident of fire Hazards
1 Have the person been shown the
location sites of the relevant
equipment of fire fighting like hose
reels and fire extinguishers?
2 Have the person been shown:
The first aid persons and the
means of acquiring treatment
The points where the first aid
kits and facilities are located?
3 Have the individual been shown all
the points of location of the facilities
such as:
Water for drinking
Convenient rooms and
Crib shades?
4 Have the steps regarding the security
of the workplace been explained?
5 Have the individual been presented to
the representative of health and
safety?
6 Are there any further clarifications or
some questions to be posted by the
individual?
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1 Do you have clarifications on the
inductees’ qualifications and
competencies?
2 Have you made an elaboration on the
necessary steps for reporting the
incidents associated to injuries and
other possible dangers that are likely
to occur?
3 Have the rules regarding the safety of
the workplace clearly stated?
4 Has the individual been rehearsed on
the relevant techniques pertaining to
safety workplace on the intended
task?
5 In case there is need for use of special
equipment, are they conversant with
the use of the equipment?
Taking an incident of fire Hazards
1 Have the person been shown the
location sites of the relevant
equipment of fire fighting like hose
reels and fire extinguishers?
2 Have the person been shown:
The first aid persons and the
means of acquiring treatment
The points where the first aid
kits and facilities are located?
3 Have the individual been shown all
the points of location of the facilities
such as:
Water for drinking
Convenient rooms and
Crib shades?
4 Have the steps regarding the security
of the workplace been explained?
5 Have the individual been presented to
the representative of health and
safety?
6 Are there any further clarifications or
some questions to be posted by the
individual?
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c) Manage reporting on safety issues. You will need to list three (3) methods
of reporting which apply to working on-site and provide an outline their
purpose and the reporting process that is documented.
Method 1: Messaging targeting new group
Number The covered items
1 Has a record been taken or a sign
written pertaining to the presence of the
visitor at the place of work?
2 Have the visitors been made aware on
what to perform in case of an
emergency such as :
How help at the place of work can
be contacted
The means of raising an
emergency?
3 Have the visitor been shown the
assembling points in case of emergency
and the paths of evacuation?
4 Have the visitor been made aware of the
point at which the kits or facilities for
first aid measures are situated and
appropriate means of acquiring help or
treatment?
5 Does the visitor know what to perform in
case you are away?
Reporting method
Making a verbal report to the concerned authority.
Method 2: Area Isolations/Demarcations
1 Have the serious dangers as well as the
no-go zones properly identified at the
place of work?
2 Is there any other point that needs to be
clarified further or any other question
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 16 of 28
of reporting which apply to working on-site and provide an outline their
purpose and the reporting process that is documented.
Method 1: Messaging targeting new group
Number The covered items
1 Has a record been taken or a sign
written pertaining to the presence of the
visitor at the place of work?
2 Have the visitors been made aware on
what to perform in case of an
emergency such as :
How help at the place of work can
be contacted
The means of raising an
emergency?
3 Have the visitor been shown the
assembling points in case of emergency
and the paths of evacuation?
4 Have the visitor been made aware of the
point at which the kits or facilities for
first aid measures are situated and
appropriate means of acquiring help or
treatment?
5 Does the visitor know what to perform in
case you are away?
Reporting method
Making a verbal report to the concerned authority.
Method 2: Area Isolations/Demarcations
1 Have the serious dangers as well as the
no-go zones properly identified at the
place of work?
2 Is there any other point that needs to be
clarified further or any other question
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 16 of 28
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available?
Reporting method
Completing a form regarding safety
Method 3: Use of Posters
This is regarded as one of the most effective ways of reporting safety. Posters
regarding safety messages to be planted in specific areas considered to be of
high danger.
Reporting method
Use of posters can be made as a suggestion made during a staff meeting
Task 4: Managing materials and equipment
With the number of workers which are on a medium rise building site at any
given time it is essential that all materials and equipment used throughout the
build process are monitored and managed effectively.
a) Provide an outline of the policy/practices for plant and equipment which
require certified operators and how you ensure usage is monitored.
Include the checks that are in place to ensure all operators have the
appropriate licenses. Also list three (3) specific licensing requirements and
how do you resolve a problem related to licensing requirements and
workers on the site?
In accordance to the requirements of safety laws, appropriate and safe use of
plant equipment falls into competency as well as responsibility roles. As part of
the monitoring process, the safety body called PCBU will ensure that operator:
Operation of the equipment
Use of equipment is restricted to authorized personnel
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 17 of 28
Reporting method
Completing a form regarding safety
Method 3: Use of Posters
This is regarded as one of the most effective ways of reporting safety. Posters
regarding safety messages to be planted in specific areas considered to be of
high danger.
Reporting method
Use of posters can be made as a suggestion made during a staff meeting
Task 4: Managing materials and equipment
With the number of workers which are on a medium rise building site at any
given time it is essential that all materials and equipment used throughout the
build process are monitored and managed effectively.
a) Provide an outline of the policy/practices for plant and equipment which
require certified operators and how you ensure usage is monitored.
Include the checks that are in place to ensure all operators have the
appropriate licenses. Also list three (3) specific licensing requirements and
how do you resolve a problem related to licensing requirements and
workers on the site?
In accordance to the requirements of safety laws, appropriate and safe use of
plant equipment falls into competency as well as responsibility roles. As part of
the monitoring process, the safety body called PCBU will ensure that operator:
Operation of the equipment
Use of equipment is restricted to authorized personnel
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 17 of 28

Requirements of maintenance, inspection, repair and clean up met(Geels
2012).
Checks required
Authorized operators are competent and competency test carried out
Admission done after examination of the candidate with licenses.
Licensing Requirement
Has completed the entire course- specific requirement.
Has attained at least the threshold number of years of experience as per
the policies.
Not physically incapacitated
How to resolve the issues related to licensing requirements and workers on the site
In order to avoid the situations of over-licensing or under-licensing, there will be utilization
of the software solutions used in the management of licenses. These are part of the general
ITAM which are tailored to tasks e.g Licensed Dashboard and Asset Explorer.
The implementation of such kind of the solution is the licensing would mean installation on
the local network of the client. This will make it responsible for monitoring the efficiency
level of the actual use of the license(Batty 2013)
b) Based on organisational policies and procedures, what is the process for
the safe handling of materials and what are the key responsibilities that
need to be discussed with relevant personnel to ensure this is followed?
Process for the safe handling of materials
Material within 6 feet is not to be placed in any hoist way
Stacking of bagged materials is to be done by stepping back
Bricks are not to be packed in more than 7 feet in height
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 18 of 28
2012).
Checks required
Authorized operators are competent and competency test carried out
Admission done after examination of the candidate with licenses.
Licensing Requirement
Has completed the entire course- specific requirement.
Has attained at least the threshold number of years of experience as per
the policies.
Not physically incapacitated
How to resolve the issues related to licensing requirements and workers on the site
In order to avoid the situations of over-licensing or under-licensing, there will be utilization
of the software solutions used in the management of licenses. These are part of the general
ITAM which are tailored to tasks e.g Licensed Dashboard and Asset Explorer.
The implementation of such kind of the solution is the licensing would mean installation on
the local network of the client. This will make it responsible for monitoring the efficiency
level of the actual use of the license(Batty 2013)
b) Based on organisational policies and procedures, what is the process for
the safe handling of materials and what are the key responsibilities that
need to be discussed with relevant personnel to ensure this is followed?
Process for the safe handling of materials
Material within 6 feet is not to be placed in any hoist way
Stacking of bagged materials is to be done by stepping back
Bricks are not to be packed in more than 7 feet in height
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 18 of 28

All materials to be handled by the use of PPEs where necessary
Key Responsibilities
The safety personnel have the key responsibility of communicating the
importance of safety material handling in the construction site. The
communication will involve:
Informing the employees on how to use and effectively manage PPEs after
while at the site and after use
Explanation on the mechanism of manual handling of materials to
minimise injuries and damages.
c) Detail the process which is followed to:
Process orders and ensure that all materials and installation of
equipment is completed in a timely and cost effective way.
Timely purchase of the required materials required and delivering at the
site on time will be very necessary to ensure that process is completed in
cost effective way since damages caused by rushing activities will be
minimised.
Labour organization and duty delegation during installation will ensure
that workers only operate in their areas of competence hence saving on
time as well as minimising damages and materials wastage. This reduces
the cost of the project.
Constant supervision to ensure that all the activities are running as
scheduled.
The cost of the project will be estimated in advance to ensure that its
implication is put under control through resource allocation.
Establish, manage and monitor equipment hire and maintenance
throughout the project to meet organisational and legislative
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 19 of 28
Key Responsibilities
The safety personnel have the key responsibility of communicating the
importance of safety material handling in the construction site. The
communication will involve:
Informing the employees on how to use and effectively manage PPEs after
while at the site and after use
Explanation on the mechanism of manual handling of materials to
minimise injuries and damages.
c) Detail the process which is followed to:
Process orders and ensure that all materials and installation of
equipment is completed in a timely and cost effective way.
Timely purchase of the required materials required and delivering at the
site on time will be very necessary to ensure that process is completed in
cost effective way since damages caused by rushing activities will be
minimised.
Labour organization and duty delegation during installation will ensure
that workers only operate in their areas of competence hence saving on
time as well as minimising damages and materials wastage. This reduces
the cost of the project.
Constant supervision to ensure that all the activities are running as
scheduled.
The cost of the project will be estimated in advance to ensure that its
implication is put under control through resource allocation.
Establish, manage and monitor equipment hire and maintenance
throughout the project to meet organisational and legislative
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 19 of 28
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requirements. Refer to specific legislations which impact on this
process.
Preventive maintenance for the equipment which is formal as well as
coherent will be necessary to ensure that component replacement, repair
as well as activities of services are rendered in required manner. This will
go alongside management of the information that surrounds the entire
system of equipment including excavators, scaffoldings, and tools among
others. Such kind of the operations will be necessary to ensure that the
equipment availability is maximized for any task operation. When
compared to a situation of not having maintenance at all, there will be an
increase in the allocable equipment maintenance. The equipment
productivity maintenance will be very crucial in order to ensure that there
is long term profitability of the firm. There will be formal documentation of
whatever the organization will concur as appropriate for the maintenance
of the equipment hence ensuring that maintenance is carried out
throughout the project.
Ques (e): when would you release the money and why?
In order to ensure that work is completed perfectly with the motivated workers,
money will be released as per the terms of conditions for contracting. Wages will
be released on the daily basis in the evening after the work. Also some extended
wages may be released after fort night/after two weeks.
Why
Release of money on timely basis will be very crucial so as to ensure that
workers are facilitated in terms their personal needs and movement to work
Part B: Manage on-site operations
All pre-commencement processes are now implemented and the site is fully
operational. Based on your experience as a contractor and site supervisor you
need to deal effectively with all aspects of the daily site operations. At Sullivon
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 20 of 28
process.
Preventive maintenance for the equipment which is formal as well as
coherent will be necessary to ensure that component replacement, repair
as well as activities of services are rendered in required manner. This will
go alongside management of the information that surrounds the entire
system of equipment including excavators, scaffoldings, and tools among
others. Such kind of the operations will be necessary to ensure that the
equipment availability is maximized for any task operation. When
compared to a situation of not having maintenance at all, there will be an
increase in the allocable equipment maintenance. The equipment
productivity maintenance will be very crucial in order to ensure that there
is long term profitability of the firm. There will be formal documentation of
whatever the organization will concur as appropriate for the maintenance
of the equipment hence ensuring that maintenance is carried out
throughout the project.
Ques (e): when would you release the money and why?
In order to ensure that work is completed perfectly with the motivated workers,
money will be released as per the terms of conditions for contracting. Wages will
be released on the daily basis in the evening after the work. Also some extended
wages may be released after fort night/after two weeks.
Why
Release of money on timely basis will be very crucial so as to ensure that
workers are facilitated in terms their personal needs and movement to work
Part B: Manage on-site operations
All pre-commencement processes are now implemented and the site is fully
operational. Based on your experience as a contractor and site supervisor you
need to deal effectively with all aspects of the daily site operations. At Sullivon
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 20 of 28

they conduct regular three (3) monthly performance reviews of their site
supervisors and managers to ensure that they are complying with all
organisational and regulatory requirements. You are due to have your review
and part of the preparation for this meeting is the need for you to submit a
report which addresses key points provided by your manager.
Task 5: Performance Report
Complete a performance report which has addressed the following points in
detail:
a) How do you ensure that all onsite operations are managed and maintained
to ensure a safe and cost effective work environment that meets the
appropriate contract and scheduling requirements?
In order to ensure that all the operation within the management is handled in
cost effective manner, the following must be done:
Use of sustainable technology while handling various projects.
Carrying out maintenance on the machinery to avoid several types of
pollution including noise pollution from loose components
Replacement of expensive materials with the cheap but structurally
integral ones in order to save on construction cost
b) What steps do you take to manage and co-ordinate subcontractor
operations to meet all compliance with company obligations?
Prior to delegation to various activities ,the sub-contractors will be
expected to comply with the requirements or the obligation of the
company .In order to ensure that subcontractor complies fully with the
obligations of the company, briefing sessions will be necessary to highlight
the subcontractor on the requirement of the project. The briefing will
discuss deliverables in details. This implies that evaluation process to
check for the standards of their safety system for the workers, validity of
their licenses, extent of workers’ and equipment’s insurance will be
considered points of interest(Li et al. 2015).
c) Outline the processes you apply to deal with:
Any problems or delays and what steps are taken to make any
necessary revisions to schedules or contract variations?
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 21 of 28
supervisors and managers to ensure that they are complying with all
organisational and regulatory requirements. You are due to have your review
and part of the preparation for this meeting is the need for you to submit a
report which addresses key points provided by your manager.
Task 5: Performance Report
Complete a performance report which has addressed the following points in
detail:
a) How do you ensure that all onsite operations are managed and maintained
to ensure a safe and cost effective work environment that meets the
appropriate contract and scheduling requirements?
In order to ensure that all the operation within the management is handled in
cost effective manner, the following must be done:
Use of sustainable technology while handling various projects.
Carrying out maintenance on the machinery to avoid several types of
pollution including noise pollution from loose components
Replacement of expensive materials with the cheap but structurally
integral ones in order to save on construction cost
b) What steps do you take to manage and co-ordinate subcontractor
operations to meet all compliance with company obligations?
Prior to delegation to various activities ,the sub-contractors will be
expected to comply with the requirements or the obligation of the
company .In order to ensure that subcontractor complies fully with the
obligations of the company, briefing sessions will be necessary to highlight
the subcontractor on the requirement of the project. The briefing will
discuss deliverables in details. This implies that evaluation process to
check for the standards of their safety system for the workers, validity of
their licenses, extent of workers’ and equipment’s insurance will be
considered points of interest(Li et al. 2015).
c) Outline the processes you apply to deal with:
Any problems or delays and what steps are taken to make any
necessary revisions to schedules or contract variations?
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 21 of 28

Revision of the work schedule must be communicated to all
stakeholders including the client. Compensation of the missed
deadline can be done through increase on the number of
workers(Urry 2016)
.
Facilitating any contact with statutory authorities/parties when
variations are made to drawings and specifications
Changes in the drawing must be communicated to the concerned authorities.
This must be accompanied with the expected changes on the on the previous
quotation in terms of labour and material. The architect must make the changes
with type consent of the client
d) What processes are in place to manage industrial relations matters on-site
that meet regulatory guidelines and company policy?
Welfare committee should be sate aside to address the concerns of the
workers. Human resource manager strive to ensure that employment is
done on the basis of competence. The welfare programs organized by the
management of the project will be the best way to avert strikes and other
matters of industrial relations.
e) Detail the process you follow to:
Implement multi-site management plans according to site
conditions and organisational policies.
In order to ensure multi-site management in the construction, planning of the
phases of the project will be done efficiently. This will be prior to the start of the
multiple projects or before signing of the contracts. This will then be followed by
prioritizing the order in which the tasks will be carried out(Baldari 2014).
Maintenance of the communication while checking the milestones frequently will
be very crucial. Team meetings will be held regularly in deliberation of various
aspects of the projects. It is during such meeting that progresses will be
acknowledged while suggestions on how to tackle challenges will be fronted.
Incorporation of the software technology to assist in the project management as
well as time management will make the entire exercise simpler since. Labour
Delivery Methods and mobile technology will be used to ensure that activities
material delivery is concurrently/simultaneously done for all the sites(Urry 2016).
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 22 of 28
stakeholders including the client. Compensation of the missed
deadline can be done through increase on the number of
workers(Urry 2016)
.
Facilitating any contact with statutory authorities/parties when
variations are made to drawings and specifications
Changes in the drawing must be communicated to the concerned authorities.
This must be accompanied with the expected changes on the on the previous
quotation in terms of labour and material. The architect must make the changes
with type consent of the client
d) What processes are in place to manage industrial relations matters on-site
that meet regulatory guidelines and company policy?
Welfare committee should be sate aside to address the concerns of the
workers. Human resource manager strive to ensure that employment is
done on the basis of competence. The welfare programs organized by the
management of the project will be the best way to avert strikes and other
matters of industrial relations.
e) Detail the process you follow to:
Implement multi-site management plans according to site
conditions and organisational policies.
In order to ensure multi-site management in the construction, planning of the
phases of the project will be done efficiently. This will be prior to the start of the
multiple projects or before signing of the contracts. This will then be followed by
prioritizing the order in which the tasks will be carried out(Baldari 2014).
Maintenance of the communication while checking the milestones frequently will
be very crucial. Team meetings will be held regularly in deliberation of various
aspects of the projects. It is during such meeting that progresses will be
acknowledged while suggestions on how to tackle challenges will be fronted.
Incorporation of the software technology to assist in the project management as
well as time management will make the entire exercise simpler since. Labour
Delivery Methods and mobile technology will be used to ensure that activities
material delivery is concurrently/simultaneously done for all the sites(Urry 2016).
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 22 of 28
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Manage and approve progress claims and payments including the
documentation which must be completed.
TRADE
VA
LUE
($)
MO
NTH
1
MO
NT
H 1
MO
NTH
2
MO
NT
H 2
MO
NTH
3
M
ON
TH
3
MO
NTH
4
MO
NT
H 4
MO
NTH
5
MO
NT
H 5
MO
NTH
6
MO
NT
H 6
MO
NTH
7
M
ON
TH
7
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
Prelimi
naries
$
25,0
00 35
$
8,75
0 45
$
2,50
0 60
$
3,7
50 75
$
3,75
0 90
$
3,75
0 95
$
1,25
0 100
$
1,2
50
Excav
ator
$
5,00
0 100
$
5,00
0 100
$
- 100
$
- 100
$
- 100
$
- 100
$
- 100
$
-
Concr
eter
$
19,0
00 60
$
11,4
00 100
$
7,60
0 100
$
- 100
$
- 100
$
- 100
$
- 100
$
-
Brickla
yer
$
24,0
00 20
$
4,80
0 70
$
12,0
00 100
$
7,2
00 100
$
- 100
$
- 100
$
- 100
$
-
Carpe
nter
$
43,0
00 -
$
- 30
$
12,9
00 75
$
19,
350 100
$
10,7
50 100
$
- 100
$
- 100
$
-
Joiner
$
15,0
00 -
$
- -
$
- -
$
- 20
$
3,00
0 50
$
4,50
0 95
$
6,75
0 100
$
750
Doors
and
Windo
ws
$
26,0
00 10
$
2,60
0 60
$
13,0
00 80
$
5,2
00 100
$
5,20
0 100
$
- 100
$
- 100
$
-
Roofer
$
16,0
00 -
$
- -
$
- 70
$
11,
200 95
$
4,00
0 100
$
800 100
$
- 100
$
-
Lining
s/Insul
ation
$
20,0
00 5
$
1,00
0 5
$
- 10
$
1,0
00 60
$
10,0
00 100
$
8,00
0 100
$
- 100
$
-
Electri
cian
(Provisi
onal
Sum)
$
24,0
00 10
$
2,40
0 18
$
1,92
0 28
$
2,4
00 60
$
7,68
0 75
$
3,60
0 85
$
2,40
0 100
$
3,6
00
Plumb
er and
Drainer
(Provisi
onal
sum)
$
24,0
00 -
$
- 18
$
4,32
0 18
$
- 60
$
10,0
80 75
$
3,60
0 85
$
2,40
0 100
$
3,6
00
Tiler
$
12,0
00 -
$
- -
$
- -
$
- 15
$
1,80
0 50
$
4,20
0 100
$
6,00
0 100
$
-
Painte
r
$
10,0
00 -
$
- -
$
- -
$
- -
$
- 30
$
3,00
0 75
$
4,50
0 100
$
2,5
00
Lands
caper
(Provisi
onal
sum)
$
12,0
00 -
$
- -
$
- -
$
- -
$
- -
$
- 10
$
1,20
0 100
$
10,
800
CONT
RACT
SUM
$
275,
000
$
35,9
50
$
54,2
40
$
50,
100
$
56,2
60
$
31,4
50
$
24,5
00
$
22,
500
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 23 of 28
documentation which must be completed.
TRADE
VA
LUE
($)
MO
NTH
1
MO
NT
H 1
MO
NTH
2
MO
NT
H 2
MO
NTH
3
M
ON
TH
3
MO
NTH
4
MO
NT
H 4
MO
NTH
5
MO
NT
H 5
MO
NTH
6
MO
NT
H 6
MO
NTH
7
M
ON
TH
7
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
%
COM
PLE
TE
CL
AIM
Prelimi
naries
$
25,0
00 35
$
8,75
0 45
$
2,50
0 60
$
3,7
50 75
$
3,75
0 90
$
3,75
0 95
$
1,25
0 100
$
1,2
50
Excav
ator
$
5,00
0 100
$
5,00
0 100
$
- 100
$
- 100
$
- 100
$
- 100
$
- 100
$
-
Concr
eter
$
19,0
00 60
$
11,4
00 100
$
7,60
0 100
$
- 100
$
- 100
$
- 100
$
- 100
$
-
Brickla
yer
$
24,0
00 20
$
4,80
0 70
$
12,0
00 100
$
7,2
00 100
$
- 100
$
- 100
$
- 100
$
-
Carpe
nter
$
43,0
00 -
$
- 30
$
12,9
00 75
$
19,
350 100
$
10,7
50 100
$
- 100
$
- 100
$
-
Joiner
$
15,0
00 -
$
- -
$
- -
$
- 20
$
3,00
0 50
$
4,50
0 95
$
6,75
0 100
$
750
Doors
and
Windo
ws
$
26,0
00 10
$
2,60
0 60
$
13,0
00 80
$
5,2
00 100
$
5,20
0 100
$
- 100
$
- 100
$
-
Roofer
$
16,0
00 -
$
- -
$
- 70
$
11,
200 95
$
4,00
0 100
$
800 100
$
- 100
$
-
Lining
s/Insul
ation
$
20,0
00 5
$
1,00
0 5
$
- 10
$
1,0
00 60
$
10,0
00 100
$
8,00
0 100
$
- 100
$
-
Electri
cian
(Provisi
onal
Sum)
$
24,0
00 10
$
2,40
0 18
$
1,92
0 28
$
2,4
00 60
$
7,68
0 75
$
3,60
0 85
$
2,40
0 100
$
3,6
00
Plumb
er and
Drainer
(Provisi
onal
sum)
$
24,0
00 -
$
- 18
$
4,32
0 18
$
- 60
$
10,0
80 75
$
3,60
0 85
$
2,40
0 100
$
3,6
00
Tiler
$
12,0
00 -
$
- -
$
- -
$
- 15
$
1,80
0 50
$
4,20
0 100
$
6,00
0 100
$
-
Painte
r
$
10,0
00 -
$
- -
$
- -
$
- -
$
- 30
$
3,00
0 75
$
4,50
0 100
$
2,5
00
Lands
caper
(Provisi
onal
sum)
$
12,0
00 -
$
- -
$
- -
$
- -
$
- -
$
- 10
$
1,20
0 100
$
10,
800
CONT
RACT
SUM
$
275,
000
$
35,9
50
$
54,2
40
$
50,
100
$
56,2
60
$
31,4
50
$
24,5
00
$
22,
500
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 23 of 28

TRADE VALUE
($)
MONTH 1 MONTH 2 MONTH 3 MONTH 4 MONTH 5 MONTH 6 MONTH 7
CLAIM CLAIM CLAIM CLAIM CLAIM CLAIM CLAIM
CONTRAC
T SUM
$
275,000 $ 35,950 $ 54,240 $ 50,100 $ 56,260 $ 31,450 $ 24,500 $
22,500
Retention 10% $ 3,595 $ 5,424 $ 5,010 $ 5,626 $ 3,145 $ 2,450 $
2,250
The activities of the construction are generally complex and are carried out in
environments which are changing and very sensitive. The control and obtaining
perfect conditions is nearly impossible. The best approach to be used will
therefore include mitigation of the possibilities of the claims arising as the
contract progresses. The emphasis will therefore be the manner in which claim
mitigation are managed from rising. The mitigation process will include the use
of the following tools:
Schedule: There will be clear statement on the schedule with fair and regular
update. The schedule development will be realistically developed.
Language clarity: The specification and the scope of the contract will be written
in a language which is clear and unambiguous(Hine and Mitchell 2017).
There will be a process of prequalification: This will assist in finding qualified and
seasoned contractors that are conscious for the reputation as far as share of the
market is concerned. This will assist in avoiding situations of the claim for the
sake of the activity of claim.
Document/Prequalification Form
Contractor Contact
Details
Requirements Assessors Comments
Licensing Validity
Safety preparedness
Insurance Cover
f) Provide a summary of how you ensure that all quality management
processes are implemented effectively to provide a continuous
improvement environment.
How to ensure quality
In order to ensure that quality management is achieved in the whole process,
there will be use of qualified and competent workers to ensure that simple
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 24 of 28
($)
MONTH 1 MONTH 2 MONTH 3 MONTH 4 MONTH 5 MONTH 6 MONTH 7
CLAIM CLAIM CLAIM CLAIM CLAIM CLAIM CLAIM
CONTRAC
T SUM
$
275,000 $ 35,950 $ 54,240 $ 50,100 $ 56,260 $ 31,450 $ 24,500 $
22,500
Retention 10% $ 3,595 $ 5,424 $ 5,010 $ 5,626 $ 3,145 $ 2,450 $
2,250
The activities of the construction are generally complex and are carried out in
environments which are changing and very sensitive. The control and obtaining
perfect conditions is nearly impossible. The best approach to be used will
therefore include mitigation of the possibilities of the claims arising as the
contract progresses. The emphasis will therefore be the manner in which claim
mitigation are managed from rising. The mitigation process will include the use
of the following tools:
Schedule: There will be clear statement on the schedule with fair and regular
update. The schedule development will be realistically developed.
Language clarity: The specification and the scope of the contract will be written
in a language which is clear and unambiguous(Hine and Mitchell 2017).
There will be a process of prequalification: This will assist in finding qualified and
seasoned contractors that are conscious for the reputation as far as share of the
market is concerned. This will assist in avoiding situations of the claim for the
sake of the activity of claim.
Document/Prequalification Form
Contractor Contact
Details
Requirements Assessors Comments
Licensing Validity
Safety preparedness
Insurance Cover
f) Provide a summary of how you ensure that all quality management
processes are implemented effectively to provide a continuous
improvement environment.
How to ensure quality
In order to ensure that quality management is achieved in the whole process,
there will be use of qualified and competent workers to ensure that simple
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 24 of 28

mistakes are eliminated. A frame work of quality standards and procedures will
be set to assist in the proper delivery process. The management will utilize strict
supervision of various phases just to ensure adherence to the set standards of
quality(Watson 2012).
How to investigate the process
The problem investigation will begin from the scene while tracing the root
causes. The investigation process will therefore be both quantitative and
qualitative in order to determine the degree of impact. The area affected will be
identified through testing or just use of observational mechanisms. The area will
be secured in case it is considered serious and having far reaching
consequences(Rajé 2017). Relevant materials will be assembled for the
investigation process by experts.
Actions to be taken
After the process of the investigation is completed, there will be analysis of the
findings as per the data obtained. It is from the analysis that suggestions regarding
remedial measures will be made. Corrective measures on the activities that appear
to compromise quality will be taken. This may include repair of defective equipment
among others.
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 25 of 28
be set to assist in the proper delivery process. The management will utilize strict
supervision of various phases just to ensure adherence to the set standards of
quality(Watson 2012).
How to investigate the process
The problem investigation will begin from the scene while tracing the root
causes. The investigation process will therefore be both quantitative and
qualitative in order to determine the degree of impact. The area affected will be
identified through testing or just use of observational mechanisms. The area will
be secured in case it is considered serious and having far reaching
consequences(Rajé 2017). Relevant materials will be assembled for the
investigation process by experts.
Actions to be taken
After the process of the investigation is completed, there will be analysis of the
findings as per the data obtained. It is from the analysis that suggestions regarding
remedial measures will be made. Corrective measures on the activities that appear
to compromise quality will be taken. This may include repair of defective equipment
among others.
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 25 of 28
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Items to submit as evidence for this assessment:
Part A:
Task 1: Communication Procedure ✓
Site Meeting Schedule ✓
Task 2: Email – all relevant personnel ✓
Task 3: Policies and practices for:
WHS hazards and risks
Safety inductions
Reporting safety issues
✓
Task 4: Policies and practices for:
Plant and equipment
Safe handling of materials
Equipment hire and maintenance
✓
Part B:
Task 5: Performance Report ✓
REFERENCES
Anable, J., Brand, C., Tran, M. and Eyre, N., 2012. Modelling transport energy demand: A
socio-technical approach. Energy policy, 41, pp.125-138.
Batty, M., 2013. Big data, smart cities and city planning. Dialogues in Human
Geography, 3(3), pp.274-279.
Part A:
Task 1: Communication Procedure ✓
Site Meeting Schedule ✓
Task 2: Email – all relevant personnel ✓
Task 3: Policies and practices for:
WHS hazards and risks
Safety inductions
Reporting safety issues
✓
Task 4: Policies and practices for:
Plant and equipment
Safe handling of materials
Equipment hire and maintenance
✓
Part B:
Task 5: Performance Report ✓
REFERENCES
Anable, J., Brand, C., Tran, M. and Eyre, N., 2012. Modelling transport energy demand: A
socio-technical approach. Energy policy, 41, pp.125-138.
Batty, M., 2013. Big data, smart cities and city planning. Dialogues in Human
Geography, 3(3), pp.274-279.

Finetti, F., Patrussi, L., Masi, G., Onnis, A., Galgano, D., Lucherini, O.M., Pazour, G.J. and
Baldari, C.T., 2014. Specific recycling receptors are targeted to the immune synapse by the
intraflagellar transport system. J Cell Sci, 127(9), pp.1924-1937.
Geels, F.W., 2012. A socio-technical analysis of low-carbon transitions: introducing the
multi-level perspective into transport studies. Journal of transport geography, 24, pp.471-
482.
Hine, J. and Mitchell, F., 2017. Transport disadvantage and social exclusion: exclusionary
mechanisms in transport in urban Scotland. Routledge.
Li, G., Zhu, D., Peng, T., Liu, Y., Wang, Y. and Bryce, M.R., 2015. Very High Efficiency
Orange‐Red Light‐Emitting Devices with Low Roll‐Off at High Luminance Based on an
Ideal Host–Guest System Consisting of Two Novel Phosphorescent Iridium Complexes with
Bipolar Transport. Advanced Functional Materials, 24(47), pp.7420-7426.
Lucas, K., 2012. Transport and social exclusion: Where are we now?. Transport policy, 20,
pp.105-113.
Rajé, F., 2017. Negotiating the transport system: user contexts, experiences and needs.
Routledge.
Sato, T., Niita, K., Matsuda, N., Hashimoto, S., Iwamoto, Y., Noda, S., Ogawa, T., Iwase, H.,
Nakashima, H., Fukahori, T. and Okumura, K., 2013. Particle and heavy ion transport code
system, PHITS, version 2.52. Journal of Nuclear Science and Technology, 50(9), pp.913-923.
Stein, A.F., Draxler, R.R., Rolph, G.D., Stunder, B.J., Cohen, M.D. and Ngan, F., 2015.
NOAA’s HYSPLIT atmospheric transport and dispersion modeling system. Bulletin of the
American Meteorological Society, 96(12), pp.2059-2077.
Urry, J., 2016. Mobilities: new perspectives on transport and society. Routledge.
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 27 of 28
Baldari, C.T., 2014. Specific recycling receptors are targeted to the immune synapse by the
intraflagellar transport system. J Cell Sci, 127(9), pp.1924-1937.
Geels, F.W., 2012. A socio-technical analysis of low-carbon transitions: introducing the
multi-level perspective into transport studies. Journal of transport geography, 24, pp.471-
482.
Hine, J. and Mitchell, F., 2017. Transport disadvantage and social exclusion: exclusionary
mechanisms in transport in urban Scotland. Routledge.
Li, G., Zhu, D., Peng, T., Liu, Y., Wang, Y. and Bryce, M.R., 2015. Very High Efficiency
Orange‐Red Light‐Emitting Devices with Low Roll‐Off at High Luminance Based on an
Ideal Host–Guest System Consisting of Two Novel Phosphorescent Iridium Complexes with
Bipolar Transport. Advanced Functional Materials, 24(47), pp.7420-7426.
Lucas, K., 2012. Transport and social exclusion: Where are we now?. Transport policy, 20,
pp.105-113.
Rajé, F., 2017. Negotiating the transport system: user contexts, experiences and needs.
Routledge.
Sato, T., Niita, K., Matsuda, N., Hashimoto, S., Iwamoto, Y., Noda, S., Ogawa, T., Iwase, H.,
Nakashima, H., Fukahori, T. and Okumura, K., 2013. Particle and heavy ion transport code
system, PHITS, version 2.52. Journal of Nuclear Science and Technology, 50(9), pp.913-923.
Stein, A.F., Draxler, R.R., Rolph, G.D., Stunder, B.J., Cohen, M.D. and Ngan, F., 2015.
NOAA’s HYSPLIT atmospheric transport and dispersion modeling system. Bulletin of the
American Meteorological Society, 96(12), pp.2059-2077.
Urry, J., 2016. Mobilities: new perspectives on transport and society. Routledge.
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 27 of 28

Watson, M., 2012. How theories of practice can inform transition to a decarbonised transport
system. Journal of Transport Geography, 24, pp.488-496.
QQA
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 28 of 28
system. Journal of Transport Geography, 24, pp.488-496.
QQA
Open Colleges
32675/01 CPCCBC5010B - Manage construction work
Page 28 of 28
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