Construction Site Supervision: Job Knowledge Q&A for NVQ Level 3

This assignment solution addresses key aspects of construction site supervision at the NVQ Level 3. It covers topics such as confirming work activities and resources, explaining work methods, methods of evaluating work activities against project requirements, and identifying alterations to work programs. The document also explores developing and maintaining good occupational working relationships, including methods of communication, offering advice, resolving differences, and suggesting alternative proposals. Furthermore, the assignment solution delves into confirming the occupational method of work, project data interpretation, and methods of obtaining additional information. It provides a detailed overview of the knowledge required for effective construction site supervision, emphasizing health and safety, resource management, and professional communication.

Level 3 NVQ Occupational work Supervision
Construction site supervision
Job Knowledge Question Paper
Candidate Name:
Candidate Signature:
QCF 209v2 Confirming Work Activities and Resources for an
Occupational Work Area in the Workplace
1.3 Explain the types of work
relative to the occupational area
and how to identify different work
activities.
Construction site supervisor is having various work such
as presentation of site inductions, briefing of safety,
providing assistance to project managers, completion of
records which are associated with site. Similarly by
overseeing operations on regular basis different work
activities can be identified by construction site supervisor.
On the other hand construction site supervisor is inspecting
systems and operations on regular basis so that alarm
control and other equipment can be maintained.
1.4 Explain the methods of
assessing the resources needed
This is highly required that estimation of resources is to
be enumerated so as to proving smooth working of site.

from a range of available
information.
Various methods are used in order to evaluate
construction such as work study in which assistance is
given to occupy resources. Similarly risk assessment is
the method in which resources can be examined.
1.5 Explain the required information
and the different methods used to
prepare a work programme relative
to the occupational area.
The work program is defined as steps in which effective
activities are carried out so as to complete the project
within provided time frame. The major required
information includes resource required, dates, duration,
critical path. Similarly some of the methods are used such
as WBS, Gantt chart, balance chart, S curve, node diagram
and many more. These are helpful in systematic
arrangement of project and maintain performance as well.
2.2 Explain the different sources
and methods that can be used to
obtain clarification and advice
when the required resources are not
available.
Due to unavailability of resources planned program and
efficacy cannot be drawn in which spontaneous actions are
required such as analysis of alternative options and project
management software. These approaches are helpful in
planning future practices and to combine the same in order
to achieve work.
3.2 Explain different methods of
evaluating work activities against
the following project requirements:
– contract conditions
– contract programme
– health and safety requirements
of operatives.
Various methods are used in order to evaluate work
activities such as critical path, other constraints and many
more. In the context of health activities work is to be
evaluated on the basis of statistics by which accident
events can be recognized so this will be easier to out safety
measurements.
5.3 Explain how to identify
possible alterations to the work
programme to meet changed
circumstances relating to action
lists, method statements, duration,
schedules and/or
Within this possible outcomes is required to be recognised
so that skills and knowledge can be upkeep. Similarly this
is essential to confirm work occupational methods so that
functions associated with maintaining health and safety
can be upkeep in prominent manner within workplace. At
last coordination is highly required so as to operate
construction site in optimal manner.

occupation-specific
requirements.
5.4 Explain how to assess
contractual/work effects resulting
from alterations to the work
programme.
The most important aspect is to maintain safety measures
and standards so as to improvise growth opportunities and
to upkeep image of construction company within
marketplace which enable them to safeguard their assets in
prominent manner. When workforce are injured then this
provides disruption to the working and overall cost get
increased due to which efficacy may be decreased.
5.5 Explain the methods used to
justify to decision makers on the
effects resulting from alterations to
the work programme.
The process of decision making is dependent on client so
this is highly required by the construction company that
they take decision in significant manner so that this provide
direction to the implemented project. Within this
consultants and contractors are asked to give their
suggestions so that work efficacy may brought. These
decisions are supported by various stakeholders in which
risk is recognised in specific manner along with various
other factors.
QCF210v2 Developing and Maintaining Good Occupational
Working Relationships in the Workplace
1.3 Explain the methods and
techniques used and personal
attributes required to encourage
and maintain working relationships
that promote goodwill and trust
with relevant people.
In the terms of enabling seasoned professional this is
essential that effective relationships are maintained within
workplace. On the other hand this is required by manager
to provide effective retaining of relations so that manager
and other people render high contribution in meeting wills
of clients. On the other hand a manager is required to
control all subordinates in such a manner that effective
communication can be maintained.
1.4 Explain the principles of Equality and diversity is very requisite to be maintained so

equality and diversity and how to
apply them when working and
communicating with others.
that people with varied background can be tackled in
prominent manner. Principles of diversity and equality are
elaborated as under:
- respect to people and render them equivalent value
irrespective of their background.
- Render equal opportunities to all the people at workforce.
- Reduction of unfair practices which may lead to
inappropriate growth.
- Inclusion of equality and diversity within decision making
2.2 Explain the different
methods and techniques used to
inform relevant people about
work activities.
In order to achieve quality in working site supervisor is
required to exhibit relevant information so that work
related complexities can be eliminated. This methods
include:
presentation: With the help of presentation information
can be delivered in prominent manner. By using Gantt
chart, WBS and various charts information can be
delivered to the final destination. This method is helpful in
obtaining two way communication as well.
Emailing: With the help of this roles and responsibilities to
the individual can be delegated in significant manner.
2.3 Explain the effects of not
informing relevant people with
the expected level of urgency.
Regarding restrained activities people are required to be
informed and this so that required actions can be taken.
Within this various challenges and issues are exhibited
which may cause delays and health issues in workplace.
These aspects are required to be understood by managers
so that overall functioning of the project may take place by
which matrix and reflection of assessed areas can be
enumerated.

2.4 Explain the different types of
work activity related information
and to what level of detail the
following people would expect
to receive:
– colleagues
– employers
– customers
– contractors
– suppliers of products and
services
– other people affected by the
work/project.
Planning of construction is acting as a challenging activity
which is the initiation of whole project planning. For
properly maintaining this estimation of resources and
technology is required to be chosen in prominent manner
so that all the aspects can be undertaken in order to reduce
amount of risk associated. Similarly cost schedule and
control is the another essential task which is helpful in
making decisions in prominent manner.
3.2 Explain the techniques of
encouraging questions and/or
requests for clarification and
comments
Within conversation this is highly required by the
supervisor that clarification is to be enumerated in order to
communicate in transparent manner so that the exact
meaning can be reached out to the listener. On the other
hand various techniques are to be used by the manager
such as peer to peer interactions in which two way
communication may be established. Similarly an another
method is taking out feedback so that information can be
reached to destination at right manner.

3.3 Explain the different ways of
offering advice and help to
different people about work
activities, in relation to:
– progress
– results
– achievements
– occupational problems
– occupational opportunities
– health and safety
requirements
– co-ordinated work.
By understanding various information associated with
policies and functions this is essential that numerous ways
are to be considered by the company so as to improve
communication and carry on healthy relations. A happy
team is created by generating valuable and trusted relations
among them so that situation of conflict can be avoided.
Similarly construction company is required to assess risk
and inherent challenges so that benefits can be attained for
longer period of time.

4.2 Explain the methods of
clarifying alternative proposals
with relevant people.
Regarding work activities advice can be offered so as to
clarify and leading to question management. People with
clarified approach lead to involve more in discussion
which leads to eliminate conflicts and offenses.
Clarification is essential and simple in which situational
complexity cane be communicated by using various ways
so that rigidity and complexions can be avoided and
speaker feels free to brief their thoughts and perception in
clear manner.
4.3 Explain the methods of
suggesting alternative proposals.
For the major purpose to submit business proposal goals
of the client are required to be communicated in clear
manner so that problem can be solved in specific manner.
All the proposals are evaluated by construction company
in clear manner so that expertise may be brought in order
to to take decision regarding acceptance or rejection. This
is highly essential that needs and expectations of clients
are easily met so as to take decision regarding proposal.
5.2 Explain the methods and
techniques used to resolve
differences of opinion in ways
which minimise offence and
maintain goodwill, trust and
respect.
Various resources are used by professionals in order to
provide findings and offerings in authentic manner. In
order to decrease differences sometimes consideration of
opinion may be problematic and many parties may get
involved. In order to solve these differences various
strategies are to be considered such as critical thinking,
visual capabilities and many more. By using these
approaches harsh problems in optimal manner.
QCF 211v2 Confirming the Occupational Method of Work in
the Workplace

1.2 Explain how to summaries
the following project data:
– required quantities
– specifications
– detailed drawings
– health and safety
requirements
– timescales
– the scope of works.
Being site supervisor this is essential that critical
activities are to be identified along with their priorities so
that prominent steps are to be taken in order to complete
given task in significant manner. Similarly intrinsic work
are to be dealt in such a manner that changes can be
adopted in prominent manner. Furthermore adopting
flexibility leads to complete construction work on the
prescribed deadline.

1.3 Explain the different
methods of assessing available
project data.
Resources are required to be maintained in prominent
manner so that evaluation of them can be made in similar
manner. Similarly expertise are required to be included in
order to maintain quality of the work. This is helpful in
clarifying skills and their availability as well so that
involvement and clarification can be rendered to those who
are needed the same.
1.4 Explain how to use project data
to interpret the work method, In
relation to:
– standard work procedures
– sequence of work
– organization of resources
(people, equipment, materials)
– work techniques
– working conditions (health,
safety and welfare)
– risk assessment.
There are numerous methods which are used within
construction which is helpful in managing health and safety
which is associated with installation or lifting functions.
For these standard procedure is not required so as to help
people to use equipment and other fixtures in prominent
manner. Health and safety measures are to be maintained
by manager so that risk can be minimised which leads to
elimination of complexity in operations as well.
2.2 Explain different methods and
techniques of obtaining additional
information from the following
alternative sources when available
project data is insufficient:
– customers or
representatives
– suppliers
– regulatory authorities
– manufacturer’s literature.
By using appropriate system of data collection which is
directly associated with international capital transactions
which are dependent on manual reporting. Within this
context banking activities are focused in order to provide
high emphasis on usage of new financial products.
Similarly there are various methods which are to be used so
as to link essential information with various techniques by
which useful information associated with supplier and
other representative can be obtained.
3.3 Explain how to identify work
methods that make the best use of
resources and meet project,
Different challenges are faced by construction companies
such as delivering complex projects within scheduled time
and to earn high profits thereon. Similarly management of

statutory and contractual
requirements against technical
criteria, in relation to:
– health and safety welfare
(principles of protection)
resources leads to properly execution of plan of action so
that objective of the site can easily be drawn without facing
any prominent challenge. Along with this efficient supply
is required to be rendered by construction company so that
all the resources can be utilised in optimal manner along
with meeting objectives as well.

– fire protection
– access and egress
– equipment availability
– availability of a competent
workforce
– pollution risk
– waste and disposal
– zero and low carbon
outcomes
– weather conditions.
3.4 Explain how to identify work
methods that make the best use of
resources and meet project,
statutory and contractual
requirements against project
criteria, in relation to:
– conforming to statutory
requirements
– customer and user needs
– contract requirements in terms
of time, quantity and quality
– environmental
considerations.
Contract management and administration is defined as
undertaking of strategic concept which lead to upkeep the
whole procedure of procurement including planning,
formation and executing. These terms are way similar so
cannot be differentiated in broader terms. The overall
objective is to ascertain similarity between contracts so
that value for money output can be obtained.
3.5 Explain how different
methods of work can achieve
zero/low carbon outcomes.
The construction process of building leads to emission of
39 percent carbon which is giving negative implications to
the environment. So this is highly required that carbon
emission should be decreased so by which positive impact
can be drawn to the climate and overall cost can be
minimised. Various methods are used in order to attain
outcome by which carbon footprints can be minimised.

Some methods can be used such as recycling, lighting art,
water usage and many more.
4.3 Describe the different
techniques and methods of
confirming and communicating
work methods to relevant people.
For construction supervisor this is required to choose most
effective method of communication among various method
so that major objective can be attained by which
information can be delivered. Different method of
communication such as:
written communication: This is known as formal
communication method in which information can be
conveyed on written manner so as to maintain records.
Oral communication: This is to be treated as effective
method of communication in which face to face
interactions are made in which supervisor and other parties
are involved in order to establish communication in
effective manner.

4.4 Explain the principles of
equality and diversity and how to
apply them when working and
communicating with others
At work place equality and diversity is required to be
maintained so as to provide equivalent opportunities to the
workforce so that prominent errors can be reduced and
motivation can be rendered as well. Principles of equality
and diversity are explained as under:
- treat all employees in equal manner.
- Rendering equal value to the entire people irrespective
of value and belief.
- High amount of efforts are required to be exhibited in
order to reduce any unfair practices.
- In the process of decision making equality and
diversity is required to be inculcated.
QCF212v2
Implementing and Maintaining Health, Safety
and Welfare in the Workplace
1.5 Explain the methods of
identifying and allocating health,
safety and welfare equipment and
resources, relating to:
- protective clothing
- protective equipment
- first-aid facilities and
arrangements
- welfare facilities
- storage of security of
material and equipment
- accident and incident
reporting
- fire-fighting equipment
- statutory notices
Within workplace health and safety measures are required
to be undertaken in order to upkeep working standards.
This is associated with planning of any illness and
accidental activities in advance so that proactive decisions
can be rendered to the construction company. In every
occupation the workplace is required to be maintained
along with proper safety measures along with explaining
usage of those equipment.

- safety signs
- provision of health, safety and
welfare training.
2.3 Explain how to identify
different opportunities for
improving workplace health, safety
and welfare.
Occupational health is in need of safety regulations and
prominently usage of small businesses. Workplace health
and safety are the program in which various diseases and
health issues are prevented in order to provide effective
working at workplace. Health and safety programs are
dependent on size of the organisation and their types as
well.

2.4 Explain how to recommend
opportunities for improving
workplace health, safety and
welfare.
In the construction site health and safety related issues are
slightly higher than any other occupation. This is hard for
the supervisor to maintain the same within workplace so as
to provide safety to their employees. Here are some actions
which can be taken:
- the entire workforce are required to be provided as
training for using safety features.
- First aid kit is required to be kept at site location.
- Instruments which may cause harm to people are to be
kept aside.
2.5 Explain the methods and
techniques of promoting and
encouraging a positive culture of
health safety and welfare in the
workplace.
As the concern is associated with health and safety then
primary focus of supervisor is to be put upon maintaining
the same in prominent manner. In order to maintain safety
this is essential that positive environment is to be
maintained within premises so that information can be
communicated in easy manner. For this supervisor is
requisite to adopt various approaches such as calling
regular meetings so that things can be discussed in
prominent manner along with eliminating complexities as
well.
2.6 Explain how to deliver work
briefings in ways that seek and
encourage feedback.
Feedback are necessary to be collected in order to get an
idea regarding delivery of information to final destination.
For collecting feedback various methods can be used such
as :
skip level meetings: For collection of feedback open
sessions are to be organised by supervisor so that
workforce feel safe to go fro open discussions.
Survey form workforce: By executing survey within
employees feedback can be generated in optimal manner
and this make the supervisor understand regarding
perception of others.

3.5 Explain the organisational
methods and procedures for
carrying out inductions that
confirm:
- health and safety
responsibilities
- workplace operations
- health, safety and welfare
equipment and resources
- risk control procedures
- first-aid arrangements.
Effective induction is required to be held in order to
encourage factors of safety and health. This is requisite
from supervisor that health and safety requirements are
completed in optimum manner so that effective utilisation
can be made of procured resources. During site
construction health and safety is the necessary aspect which
is to be upkeep so that risk factor can be controlled in
effective manner. In order to upkeep the same employees
are given first aid kit so that primary medication can be
completed.
3.6 Explain the different ways of
checking and monitoring correct
authorisation and operational
performance of the following
people whilst in the workplace:
- workforce
- suppliers
- visitors
- customers
- members of the public
Capacities of employees is required to be measured by
supervisor so that appraisal procedure can be initiated.
Competency management is required to be upkeep by
supervisor so that capabilities of employees may be
developed in effective manner. Furthermore clarity
between using framework for appraisal is to be rendered so
that performance of employees can be measured in
prominent manner. Some of the appraisal methods are as
under: 360 degree appraisals, ratings system and many
more.

- trespassers
3.7 Explain the different
techniques and methods of
communicating and reporting any
team performance issues.
In the context of construction site effective communication
is defined as the essential factor in which person can be
interacted in prominent manner. In order to improvise
communication between team member and to make proper
flow of information regarding their performance open
meetings are required to be called by supervisor so that
issues can be communicated in direct manner and this may
help them to solve complexities of construction work.
4.3 Explain the methods and
techniques used to regularly check
health, safety and welfare systems
regularly in accordance with the
following statutory requirements:
- workplace specific health, safety
and welfare regulations
- general health, safety and welfare
legislation
- recognised industry codes of
practice
- prescribed notices
- safety signs
Supervisor of the construction site is required to maintain
safe and positive environment so that to avoid any
prominent hazard for health and safety. Health and safety
within workplace is required to be maintained at prominent
manner so that risk factor can be controlled and minimized
as well. For this purpose supervisor is required to
understand consequences of those situation in which harm
can be inculcated.
4.4 Explain how to identify any
special workplace conditions and
examples which do not comply
with regulations.
Health and safety measures within organisations are
impacted form function and environment as well. Weak
working environment leads to face diminishing standards
of business due to which overall hazard can be obtained
for construction site. Safety measures are applicable on all
workplace other then transport sector in which any kind of

disability during working hour is prevented.
4.5 Describe the different
methods of recording special
workplace conditions and
examples which do not comply
with regulations
Within workplace monitoring is playing effective role as in
workplace supervisor is having role to monitor places so
that direct exposure to chemical can be eliminated for
employees. For this supervisor is ensuring that direct
exposure within chemical is to be avoided for employees
so that working environment can be improved. Similarly
airborne chemicals are to be measured in prominent way
so that health and safety measures of employees can be
taken in proper manner.

4.6 Explain the reasons for regularly
checking health safety and welfare
relevant to the operational working
environment.
For construction site the level of danger is high so
supervisor is required to maintain proper environment so
that any prominence delay in security can be avoided.
They are required to establish checking updates on regular
basis in context of safety and health which is assisting
them in maintaining overall working environment in
appropriate manner.
QCF 213v2 Co-ordinating and Organising Work Operations
1.2 Explain different methods of
informing the people affected by
the work arrangements
In order to effectively manage and coordinate the work it
is essential that effective communication channels are used
so that information can flow smoothly in all the work
arrangements which can help in taking better decisions
along with improving the coordination and collaboration
among them. Use of e-mails, team briefings, company
handbooks, intranet, notice boards etc. can be used so that
information can circulate in organization effectively.
1.3 List the types of people,
internal and external to the project,
who could be affected by work
relevant to typical projects.
While conducting a project various internal and external
parties can get affected:
Internal parties
 Employees: They are the people who are working
on the project by forming effective teams.
 Board members: These are the people who are
responsible for taking important and authoritative
decisions.
External parties
 Customers: These are the people who are to be
satisfied by the results of the project like products
or services which are generated through the
project.
 Suppliers: They help in gaining the supplies of raw
materials which are required in order to complete
the project.

1.4 Describe the consequences of
providing inadequate information to
those affected by the work
Providing inadequate information can affect the
effectiveness with which decisions are made during the
project based on inappropriate information which can
affect the overall quality of the results which are achieved.
Inadequate information can also affect all the stakeholders
related with the project which can affect their interests
thereby affecting the overall quality of the project.
2.2 Explain different methods and
techniques of agreeing on
programmes and methods of work
with those who will be carrying
out the work.
Different methods and techniques which can be used to
communicate about agreed schedules, methods of work
etc. so that coordination among project workers can take
place are regular meetings, updating of work through e-
mails, board meetings, use of messages etc. can be done so
that information can flow smoothly and freely in
organisation. These methods can help in transferring
information from people who agree on the methods to the
people who have to work as per agreed methods.
3.2 Explain the methods of
organising and coordinating work
with other work
activities/operations.
In order to effectively coordinate and organise the work of
different activities methods which can be used are sound
planning, chain of command, effective communication,
participative leadership etc. All these methods can help in
effectively coordinating work among the workers so that
desired outcomes can be achieved and better decisions can
be made which can help in achieving the targets in
stipulated time along with enhancing the participation of
workers so that coordination can be increased among
them.

4.2 Describe ways of identifying
and obtaining the required resources
for the project.
The resources that are required at the construction site can
be identified in accordance with the amount of work which
needs to be done and by using effective measurement tools
so that required resources can be determined. These
resources then can be procured from the suppliers of the
construction company so that they can be gained at highest
quality and at reasonable costs.
4.3 Explain methods of planning
for resources, in relation to:
- people
- tools
- plant and ancillary
equipment
- materials and components
- information.
Various methods for planning resources in terms of:
 People: Workers in construction company must be
planned according to the amount and type of work
so that the work can be completed in desired
manner by applying effective skills and talents.
 Tools, Plant and ancillary equipment, Materials
and components: All these must be planned so that
they can be made available as per the requirement
of project so that work can be completed in desired
manner.
 Information: It must be planned effectively so that
it can be reached to stakeholders on time so that
their interests can be maximised.
5.2 Explain different ways of
controlling the workplace and
resources to create and maintain
safe conditions and a tidy
workplace.
In order to maintain safe working conditions it is important
that Health and Safety at Work etc. Act, 1974 is followed
in construction company along with following precautions
like:
 Elimination of hazardous chemicals, tools and
equipments which can affect the safety of
employees.
 Placing the tools and equipments safely.
 Following the instructions regarding use of various
resources.
 Enclosure and exhaust ventilation system.
5.3 Explain how a safe and tidy Safe and tidy workplace help in increasing the safety of

workplace creates a favourable
image of the organisation, its
products and services, and the
project.
employees which help in increasing their confidence
towards work, improving their commitment, less
absenteeism due to falling sick or injured, elimination of
injuries can increase the confidence of workers in using
tools and machines so that work can be completed on time
etc. These help in improving the brand image of
organisation as the interests of stakeholders is maximised
which also help in increasing the demand for company's
products and services in market.
6.4 Explain different ways of
identifying what are special
considerations.
In order to identify special considerations regarding
coordination of work different methods can be used like
identifying the type of work, risk assessment, responsibility
of workers, work environment at construction site,
employer's responsibility etc.

6.5 Describe the methods of
recording special considerations.
Various methods that can be used so as to record the
special considerations are using registers which can help in
maintaining up-to-date records, regular risk assessments,
register of injuries, safety inspection and audit reports etc.
these methods can help in maintaining records which can
be referred to in future so that the special considerations
regarding construction sites can be known.
6.6 Explain ways information
on special considerations can
be passed on to the people
affected
The information regarding special considerations can be
passed on among people through ways like regular training
and development, updating people, taking regular
meetings, making available the manuals regarding
information etc. All these methods can help in effectively
transferring information among people concerned.
7.3 Explain the methods and
techniques used for passing on
information about the work area
layout to people working in the
workplace.
The information regarding work area layout can be given
to people working in workplace are:
 Using effective communication channels
 Participative leadership
 Meetings
All these methods can be used so that the information
regarding work area layout can be transferred to the
concerned employees so that they can work effectively on
the construction site.
7.4 Explain different ways of
organising/arranging the work
area layout for operational
purposes.
It is important that the work area layout is designed in such
a manner that all the tools and equipments are made
available at the nearest distance to the area where they will
be used and stored. Also it is essential that all the layout is
designed in a manner that information can flow effectively
and help in completion of work on time. Ways of
organising work area layout:
 Identifying site facilities required.
 Determining the sizes and constraints related with
those facilities
 Establishing inter-relations between facilities

 optimising the use of facilities so that work can be
completed in desired manner.
8.3 Explain the factors, methods
and considerations needed to
organise the efficient storage and
use of materials and components.
In order to store and use different materials and
components it is important that highly safe locations are
identified so that they can be stored properly and safely
which can help in preventing hazards. Also it is essential
that they are used as per instructions given in manual and
as per training given to them so that causalities can be
avoided. Proper records can be also be maintained so that
their storage and usage can be efficiently done.
QCF215v2
Monitoring Progress of Work Against Schedules in
the Workplace
1.3 Give examples of inadequate
and inappropriate resources,
relating to:
- people
- tools and ancillary
equipment
Inadequate and inappropriate resources in relation with:
 People: lack of skills required along with shortage
of number of workers.
 Tools and ancillary instruments: lack of good
quality tools which can be used in order to perform
work.
 Materials: Unavailability of required resources rto
perform work.
 Time and information: lack of appropriate time
management and inappropriate information can
affect the quality of work.

- materials and components
- time
- information.
1.4 Explain the different methods
and techniques for informing
relevant decision makers
about inadequate or
inappropriate resources
In order to inform the decision-makers regarding
inappropriate resources methods which can be used are:
 Comparing and contrasting the results based on
expectations and actual achieved so that the
weaknesses related with project can be identified.
 Reviewing past projects can also help in
determining the adequate amount of resources.
 Use of effective communication channels to inform
managers regarding inadequacy of resources.
1.5 Explain the organizational
procedure for suggesting and
specifying alternative resources.
The procedure which can be used for suggesting and
specifying alternative resources are through meetings
which can help in increasing participation among members
so that alternate sources can be determined. Also with the
help of internet and suppliers the alternative resources can
be found so that they can be procured at high quality and at
reasonable prices.
2.3 Explain the methods that can
be used to identify deviations
from
planned progress, In relation to:
- resource shortages
- design problems and
constraints
- lack of essential construction
information
- construction errors
- inclement weather
The methods to identify deviations from planned progress
in relation to:
- resource shortages: Through comparison of the planned
outcomes and the outcomes actually achieved, checking
the past records and deviation in budget for resources.
- design problems and constraints: Deviation can be
identified by comparing the planned and actual results.
- lack of essential construction information: This can be
identified through deviation in the effectiveness with
which work is completed.
- construction errors: They can be identified by using

- physical (workplace)
constraints.
appropriate measurement tools.
- inclement weather: It can be identified by assessing the
quality of work done.
- physical (workplace) constraints: These can be identified
through increasing participation of workers so that these
constraints can be identified.
2.4 Describe how any deviations
from the planned progress could
disrupt the program, in
relation to:
- action lists
- method statements
- work costs.
Any deviations from the planned progress can lead to
disruption in the program as it can lead to increase in cost
and time taken to complete the project. Also this can affect
the overall actions which are taken in project completion
and the methods which are used during the project. This
lead to increase in the overall cost of the project along with
leading to decrease in the quality of the project.

2.5 Explain how to quantify any
deviations from planned progress
in
regards to the method of work
and any implication on
resources.
The deviations from planned progress can be quantified
with the help of using effective tools which can help in
determining the increase in cost as per the determined
budget. Also comparison from past projects can be done so
that the deviation in the planned progress can be
determined and quantified with the use of effective finance
tools.
3.3 Describe the methods that can
confirm the circumstances of any
deviations.
Methods which can help in confirming the circumstances of
deviations are that all the events at the construction site
must be recorded so that any deviations in the planned
progress can be determined. Also through investigation of
the events which occurred at the site can help in
ascertaining the circumstances which lead to deviations.
3.4 Explain how to agree and
implement corrective actions in
circumstances of any
deviations, in relation to:
- restoring progress in
accordance with the agreed
programme
- agreeing on new completion
dates
- securing additional resources
- altering planned work.
Corrective actions that can be implemented so that
deviations can be improved:
 Restoring work so that the work can be completed
as per plan
 determining new dates along with new knowledge
and information so that work can be started again
 Determining appropriate amount of resources
required
 The planned work must be re-planned so that
desired results can be achieved.
4.3 Explain how to identify the
options which are most likely to
minimise increases in cost and time
and help contract progress.
The options that can help in minimising time and cost taken
to complete the project it is important that the use of
effective project management tools like WBS and Gantt
chart so that the cost and time can be managed effectively
and project can be completed efficiently.

4.4 Describe the different methods
and techniques used to
communicate information
about costs and time to
relevant
decision makers.
Methods which can help ion communicating information
regarding cost and time to different stakeholders are use of
effective communication tools like e-mails, messages,
meetings etc. so that all the stakeholders can be provided
with adequate information regarding cost and time which
will be required for completion of project.

5.3 Describe how to best
inform relevant decision
makers on
actions needed to be taken to
maintain or improve project
progress.
The information regarding maintaining and improving
project progress can be given to the decision makers by
following the organisational process so that the senior
mangers can be contacted. Also they can be contacted
directly or through the site foreman so that they can be
informed regarding the actions which are required to be
taken to keep the project on track.
5.4 Explain why and when
decision-makers should be
informed
about progress, any changes to the
operational programme and
resource needs.
It is important that the decision-maker are regularly
updated regarding the progress of the project along with
any changes which took place during the project so that
efficient decisions can be made regarding completion of
the project which can help in gaining desired outcomes.
Use of both verbal and non-verbal communication can be
used so as to inform decision makers through e-mails,
meetings, face to face conversations etc.
QCF 216v2 Confirming Work Meets Quality Standards
in the Workplace
1.3 Explain the various types and
source of quality standards
applicable to the occupational work
environment.
The various types of quality standards which can be
applied at construction site are use of ISO 9001, British
standards of quality, codes of practice etc. so that high
quality standards are maintained. Also use of various tools
like six sigma, TQM etc. can be done so that high quality
can be ensured.
1.4 Describe the various
methods for passing quality
standards onto
those responsible for their
implementation.
Methods which can help in implementing quality standards
effectively are by determining the KPIs, benchmarking etc.
so that these standards can be effectively implemented in
construction company.
2.3 Explain the methods
available to check that the
work and
resources conform to the
Methods which can help in determining that the work and
resources are as per the design requirements and specified
quality standards are: by comparing and contrasting the
results that are achieved compared to what was planned, by

design requirements and
specified
quality standards.
setting benchmarks and KPIs so that the ability of work
and resources in achieving the same can be analysed.
3.3 Explain the techniques and
methods used to identify work that
has failed to meet quality
standards
The work which has failed to meet quality standards can be
identified with the help of KPIs and benchmarks so that the
ability of work in meeting the quality standards can be
determined. Also these methods can help in ascertaining
the extent of deviation from what was expected.

3.4 Describe the various
methods for implementing
corrective actions
to work which does not meet
quality standards.
The work which does not meet quality standards can be
met with the use of methods like use of quality assurance
tools, quality standards, TQM methods, six sigma etc. so
that the work which lack in desired quality can be
identified and efficient actions can be taken.
4.2 Describe the methods used
to inform decision- makers
about
significant variations in quality
standards.
The decision-makers can be communicated about the
variation in quality can be provided through following
effective company procedures, use iof effective
communication methods, use of verbal or non-verbal
communication etc. so that they can know about the
variation in quality.
4.3 Explain when action
should be taken on typical
variations in
quality standards relative to the
occupational work environment.
The actions must be taken as soon as possible after the
identification of variation in quality so that corrective
actions can be implemented effectively which can help in
obtaining desired outcomes.
Unit CodeQCF219v2 Contributing to the Circulation of Construction
Related Project Information in the Workplace
1.3 Describe different methods of
communicating information.
The construction related information can be circulated with
the help of effective communication tools like meetings, e-
mails, use of intranet etc. so that information can be
exchanged in a smooth manner which can help in quick
transferring of information to the concerned stakeholders.
1.4 Explain how to identify the
organisational and communication
needs for a project, in relation to:
- contract administration
- health, safety and welfare
- team interfaces
The organisational and communication needs of a propject
must be effectively fulfilled as it help in accurately
administrating the project which can help in managing the
complete project in an efficient manner. It can also help in
increasing the health and safety of workers as they can
make effective use of tools and equipments and injuries
can be prevented. Also the integration of data can increased

- integration of data. which can help in completion of project on time.
2.3 Describe different ways of
reporting, recording and retrieving
information.
Use of manuals, records, computers etc. can be done so
that information can be reported, recorded and retrieved as
and when needed.

2.4 Describe different ways of monitoring communication, reporting, recording and retrieving
information.
Monitoring of information can be done by using effective methods like use of effective communication
methods like intranet, e-mails etc. Reporting, recording and retrieving of information can be done by
regularly updating the information recorded in registers, reports etc.
2.5 Explain different ways of implementing communication, reporting, recording and retrieving
information.
The implementation can be done by using methods like regularly updating information, reporting and
maintaining the structure in which information is stored etc. so that it can be effectively recorded which can
help in effective flow of information.
3.3 Describe different ways of identifying breakdowns in communication.
Breakdowns in communication can be identified through measuring the effectiveness of workers in completing
their work on time and in the desired manner so that the objectives of project can be achieved. Comparing the
quality of outcomes from what is planned and what is achieved the breakdowns in communication can be
identified.
3.4 Describe the possible actions that can restore effective communications for a range of
breakdown causes.
In construction site various breakdown issues are faced by construction supervisor so these are to be
eliminated with the help of effective communication. For this supervisor is required to maintain effective
relations with employees so that breakdown can easily be traced. Similarly regular meetings are required to be
called so that any prominent error can be communicated to the assigning party in early manner. Furthermore
employees are given liberty so that they can directly communicate to the higher authority when they face any
breakdown problem.
4.3 Explain ways of implementing agreed systems that records and provides feedback on the ways in
which the following resources are allocated and used:
- people, tools, plant and/or ancillary equipment, materials and components: In construction site
supervisor is having high role of maintaining resources and situation in optimal manner so they are having
role to maintain feedback so that their people and tools can be easily reviewed. Similarly supervisor is having
role to provide value to material and component so that any prominent complexity can be reduced.