Construction Projects: Stakeholder Communication Analysis and Report

This report focuses on stakeholder communication within construction projects, emphasizing the critical role of effective communication in project success. The study examines the significance of communication and information management, highlighting potential conflicts arising from poor communication between clients and contractors. The report analyzes two virtual communication methods: email and teleconferencing, assessing their capabilities for information sharing and conflict management. The SWOT analysis provides an overview of the advantages and disadvantages of the communication methods. The report also references key academic papers, including Winch and Leiringer (2016), Mitkus and Mitkus (2014), and Sambasivan et al. (2017), to support its findings. The report concludes by emphasizing the importance of efficient communication for mitigating conflicts and ensuring the successful completion of construction projects.

Running head: STAKEHOLDER COMMUNICATION IN CONSTRUCTION PROJECTS
Stakeholder Communication in Construction Projects
Name of the Student
Name of the University
Author note

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STAKEHOLDER COMMUNICATION IN CONSTRUCTION PROJECTS
Findings of the SWOT analysis:
Finding 1: Main stakeholders to construction projects:
Client:
The clients, also referred to as principles and owners of the projects are the bodies which
float tenders to acquire construction projects. Winch and Leiringer (2016) point out that
construction of infrastructure like bridges and roads play significant role in the economic
infrastructure of economies.
Contractors:
The contractors of the civil construction projects can be individual firms, consortiums or
joint ventures formed especially for the execution of the projects awarded by the client. The
contractors have to play several important roles in relation to the projects as per expectations of
the clients (Sambasivan et al. 2017).
Mitkus and Mitkus (2014) shed light on the significance of communication
management and information management. Aigbavboa, Oke and Tyali (2016) strengthens
this view by pointing out that lack of transparency in communication of crucial information
between the two parties, namely clients and contractors often result in conflicts. Thus, it can
finally be inferred from the discussion that the two parties today need to management these two
aspects using virtual communication methods. The two virtual communication considered for
the study are email and teleconferencing.
Finding 2:
The two virtual communication methods which the two parties namely, contractors and
clients can use to ensure efficient conflict management by efficient communication

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STAKEHOLDER COMMUNICATION IN CONSTRUCTION PROJECTS
management and information management are email and teleconferencing (Eisenkopf 2015).
The SWOT analysis of the email and teleconferencing reveal that both the virtual
communication platforms enable sharing information regarding projects in different forms like
plain document as well as email documents.

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STAKEHOLDER COMMUNICATION IN CONSTRUCTION PROJECTS
References:
Aigbavboa, C., Oke, A. and Tyali, S., 2016. Unethical practices in the South African
construction industry.
Mitkus, S. and Mitkus, T., 2014. Causes of conflicts in a construction industry: A
communicational approach. Procedia-Social and Behavioral Sciences, 110, pp.777-786.
Sambasivan, M., Deepak, T.J., Salim, A.N. and Ponniah, V., 2017. Analysis of delays in
Tanzanian construction industry: Transaction cost economics (TCE) and structural equation
modeling (SEM) approach. Engineering, Construction and Architectural Management, 24(2),
pp.308-325.
Winch, G. and Leiringer, R., 2016. Owner project capabilities for infrastructure development: A
review and development of the “strong owner” concept. International Journal of Project
Management, 34(2), pp.271-281.