Consultancy in Practice (Individual Report) - Skills and Action Plan

This report analyzes a student's experience in consultancy practice, focusing on the development and improvement of key professional skills. The report begins with an introduction outlining the skills enhanced during a project, including time management, teamwork, and problem-solving. Task 1 details these skill improvements, highlighting what the student learned and their increasing confidence. Task 2 identifies three crucial skills—time management, problem-solving, and teamwork—and proposes an action plan for further development. Task 3 explores the key skills organizations require, aligning the student's existing skills with those needed in a business environment. Task 4 touches on the creation of a LinkedIn profile. The report concludes by summarizing the importance of continuous improvement and action planning. The appendices include a job advertisement, job specification, and the student's curriculum vitae, providing context for the skills and experience discussed.

Consultancy in Practice
(Individual Report)

Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................3
Develop and improvised skills...............................................................................................3
What I know now that I didn’t know......................................................................................3
Confidence level.....................................................................................................................3
Impact of learning in near future............................................................................................4
Task 2...............................................................................................................................................4
Three skills and action plan....................................................................................................4
Task 3...............................................................................................................................................6
Key skills required by the organisation..................................................................................6
Task 4...............................................................................................................................................7
LinkedIn Profile......................................................................................................................7
Conclusion.......................................................................................................................................7
References........................................................................................................................................8
Appendix..........................................................................................................................................9
Appendix 1.............................................................................................................................9
Appendix 2...........................................................................................................................11

Introduction
Present report is going to be enclosed with different skills that are improved and identified
while working on a project to resolve client’s business problem. Also, this report will be
delivering information in relation to skill gap of my own, plan of action and lastly knowledge
will also be improvised through seeking among different key skills that are required by an
individual while working in a business company in order to solve client’s issue.
Task 1
Develop and improvised skills
While working on the project which was given by client in order to resolve the number of
issues faced at the time of conducting business. In present context, it can be said that I have
developed my own different range of existing skills and these aretime management skill, team
working skills, leadership quality, analytical skill, problem solving skilland so on in order to
serve the best to the customer.
What I know now that I didn’t know
Just when I started the whole project, I have realised that time management is one of the
crucial challenge which can be faced by an individual while working with the team because of
many reasons like different perspectives on a particular goal or objective. Another challenge that
I have got to know when I started the whole project is that customers nature stays dynamic when
it comes to pull out the best results and it is much required to understand the every single
necessity of the need in order to fulfil the satisfactory level of client (Oliver, 2018).
Confidence level
I have become pretty much confident due to many reasons like I communicated with the
client, specifically finish the whole project in the given time frame, I also become able to deliver
the best results out of the limited resources which was given by the client. This will help me in
conducting different range of projects in the difficult times as well.Also, I somehow plan to
communicate every single task to my team members as this may lead them to gain the
appropriate knowledge about the whole project and it also improves the relations because of the
transparency of the overall work and the situation (Armstrong, 2018).

Impact of learning in near future
While utilising the democratic leadership style, I can see that listening to others specifically
leads to the better outcomes if all the gathered resources are analysed in an appropriate manner.
Learning has given me full confidence to perform different range of projects in your future
which I will be finishing before the time frame that has been given by the client (Sokol, 2020).
Task 2
Three skills and action plan
In present context, there are three different skills that are requiredproper attention for the
success in near future and these are time management, problem solving, and team working skills.
 Time Management skills: In this skill, I will be giving myself 10 out of 7 rating and in
order to be successful in near future it will be required by me to have this skill
approximately to 9.5.reason behind why I have given 7 rating in present context is
because I am lacking somewhere in this skill and I have to take help from colleagues and
other individuals in order to finish the work in much effective and in efficient manner.
 Problem solving skills: While when I started the overall investigations in order to
conduct the clients project for the business I have realised that I am not that much
effective enough in problem solving skill and this is where I will be giving 10 out of 6
rating. In order to become a successful project manager it will be required buy me to have
around 9 as rating. Reason behind why I have given myself 6 rating over here because I
am not that much effective enough in solving the different range of problems that client
gives (Ampe and et. al., 2016). It is because I am less able to pull out alternative
outcomes for a particular situation. These impacts negatively up on overall performance
level of my own and raise questions on my job and this is considered to be the reason
behind why it is necessary for me to improve the skill so that I can effectively deliver the
best outcomes to both company and clients.
 Team working skills: 10 out of 8 is particularly being considered as the rating that I can
give myself for team working skills as I am good and working with the team but it will be
required by me to have it around 9.5 through following different range of leadership
styles and bring the perspectives of my team members (Gunter and Mills, 2017).Why I
have given over here myself as the eight rating because of my communication skill as I

am effective in order to elaborate every single situation to the team members and this
help me in finding out the best solutions for my team members so that they can work
much more effectively and efficiently.
In order to improvise there is an action plan that has been developed which is given underneath:
Skills Actions to be taken Timescale
Time management skills Prioritising and scheduling the task
is considered to be the primal action
which is required by me to
undertake in order to better serve
the customers with different
facilities in near future.
2 months
Problem solving skills The action will be to focus on the
particular solution but not on the
problem will be considered as we
approach that will help me in
improvising this skill in much
effective and efficient manner.
2.5 months
Team working skills Clarifying different purposes of
every single task, communicating
with them in an effective manner
and many more said to be some of
the actions that will help me in
improving the overall skill for the
betterment of my own future.
3 months
Task 3
Key skills required by the organisation
In present context, there are a number of key skills that are required by the organisation
and Visa problem solving, engagement, team working skill, time management and many more
other skills. Considering the information that has been given in the curriculum vitae of my own, I
am skilled in a range of skills, which will help me in sustaining within the company for a longer
period of time as it will help in understanding the situation and working in the dynamic nature of
the business environment in much effective and efficient manner (Czerniawska, 2016).

Therefore, it will be really very beneficial for both the company and for me as well at the
time of delivering the best servicesto the client in much effective and efficient manner. Also, the
improvisation with the help of continuous improvement plan I can effectively improve the
required skills along with innovation and considering the creative aspect. This will help me in
getting promotion more effectively (Cropley and et. al., 2016).On the other side, considered the
information from my own CV, there are number of skills that I already have which organisation
is looking for and these are given underneath:
Skills required Skills in CV
Team working  Effective in team
working in the
dynamic nature of the
business environment.
Engagement  Engagement with the
team in order to pull
out the best and
favourable outcomes
considering the
requirements of the
client.
Time management  Prioritising every
single task in order to
manage the overall
time frame and to
deliver the project in
the specified span.

Task 4
LinkedIn Profile
Conclusion
With the help of above mentioned report, it can easily be said that it is required by an
individual to develop an action plan in order to improve the existing skills so that an appropriate
goal can easily getachieved in specified time frame. On the other hand, continuous improvement
is also required by an individual when it comes to show the best experience to the customer and
this can effectively be done through improvising the different range of skills.

References
Books and journals
Ampe, S and et. al., 2016. Advance care planning for nursing home residents with dementia:
policy vs. practice. Journal of advanced nursing. 72(3). pp.569-581.
Armstrong, D., 2018. Organization in the mind: Psychoanalysis, group relations and
organizational consultancy. Routledge.
Cropley, B and et. al., 2016. Coping with the demands of professional practice: Sport psychology
consultants’ perspectives. The Sport Psychologist. 30(3). pp.290-302.
Czerniawska, F., 2016. Management Consultancy: what next?. Springer.
Gunter, H.M. and Mills, C., 2017. Consultants and consultancy: The case of education.
Switzerland: Springer International Publishing.
Oliver, C., 2018. Reflexive inquiry: A framework for consultancy practice. Routledge.
Sokol, M.B., 2020. Mindful design of the sole-practitioner consultancy. Consulting Psychology
Journal: Practice and Research. 72(1). p.27.

Appendix
Appendix 1
Job advertisement:

Job specification:

Curriculum Vitae
CURRICULAM VITAE
Abc
125 Main street
London, UK 10045
[phone]
[e-mail]
PROJECT MANAGER
Summary: Creative, skilled on different projects with minimum 2 years of experience to manage
the professional projects.
Skills:
 Effective in team working in the dynamic nature of the business environment.
 Engagement with the team in order to pull out the best and favourable outcomes
considering the requirements of the client.
 Prioritising every single task in order to manage the overall time frame and to deliver the
project in the specified span.
Achievements:
 Enhance engagement of community of followers for clients in real-time.
 Utilisation of analytical tools to boost the reach to best outcomes.
 Collaborate closely and thoughtfully with the production team.
Professional Experience:
XYZ Firm, New York, MD
PROJECT MANAGER (February 2018-Present)
Developing and managing differentprojects for the company.
EDUCATION & CREDENTIALS
FON University, Boston
Master of business administration (Specialisation: Operations) 2017
Appendix 2