BM562 Consultancy in Practice: Reflective Report on Skill Development

This report evaluates skills development within a consultancy project, focusing on the development of communication, leadership, team working, and problem-solving skills. It reflects on new knowledge gained regarding client business challenges and decision-making processes, highlighting improvements in confidence levels. The report also identifies skill gaps in areas such as organization, conflict management, and time management, proposing action plans for improvement with specific timeframes and assessment methods. The student details actions for skills improvement and provides a CV in the appendix. The project concludes that continuous skill development is crucial for enhancing competencies and effectively handling professional situations.

Consulting in practice

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
TASK 1............................................................................................................................................1
Skill development........................................................................................................................1
What you know new about a process?.........................................................................................2
Improvement in level of confidence............................................................................................2
Use of learning in future..............................................................................................................2
Task 2...............................................................................................................................................3
Identification of skill gap and further development....................................................................3
CONCLUSION................................................................................................................................4
References........................................................................................................................................5
Appendix..........................................................................................................................................6

INTRODUCTION
Development of skills refers to a process which helps to identify gap exist among skills in an
individual for getting training and other benefits related to skills. It is one of important process
for a person in order to enhance professional network, communicate in effective manner,
negotiation and other things (Bennett-Levy, 2019). It is also important in order to build
professional network and also for developing good career opportunities. This project report
consists evaluation and analysation of various skills and learning development. It also identifies
skill gap in an individual for further learning and development. Additionally, it includes action
taken by a person for fil these skill gaps.
MAIN BODY
TASK 1
It is important for a person to develop different learning and skills for solving problem occur at
business. It is important for solving client’s problem and also allow different team members to
work together. It is lasso important for handling the situation in effective manner in professional
life. It also determines operation at workplace in efficient manner.
Skill development
Skill are essential for a person in order to develop different solution. It is important for purpose
of developing skills, competencies and capability that allow them to complete a project, on basis
of these skill, a person is able to get support of team, provide them guide and also motivate them
to work in effective manner. Some of these skills developed by me are mentioned below:
Communication skills: Communication skill helps to share ideas, opinion, views from one
person to another person. It is important in order to understand problem face by team members in
order to complete a work (Brown, 2018). At time of working over a project, I need to
communicate with team members for which we organised meetings, conferences in order to
understand roles and responsibility of each member.
Leadership skills: Leadership refers to a process to create influence over action of others. It was
developed by me while working over a project as I lead the whole team. Also, I motivate team
members and provide them guidance about how to carry out a task in less time. On basis of this
skill, it is easier for me to complete the work and attaining project goals.
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Team working skills: Team working skills can be described as process that allow people to
work in a group for attainment of goals. It is considered as an important part of business and also
helps a person for purpose of working together. I also have developed team working skills that
allow me to work on basis of mutual efforts.
Problem solving skills: I also have developed problem solving skills during completion of this
project as there is different problem occur related to project (McGreevy-Nichols and Dooling-
Cain, 2022). I solve all these problem on basis of my ability. I also provide solution to problem
of client in this project. There are also different types of innovative solution developed by a
person and on basis of effective solution to be selected by me.
What you know new about a process?
By completing the project, I have developed new learning, knowledge, capabilities, expiree and
skills that these are important for a person for their future career. Before working over this
project, I do not have much knowledge about problem faced by business of client. I am also
unaware about decision to be taken and how can they take competitive advantage in business.
With working over this project, I have gained knowledge about project and also have developed
skills. On basis of these, I have also boost my confidence and also gain understanding of
different component of project.
Improvement in level of confidence
Development of skill also allow me to improve my level of confidence for doing a work. On
basis of this skill, I will be able to accept various challenges occur in life and also can complete a
work with attainment of goals and objectives (Parker and McMillan, 2020). Project completion
also allow me to interact different types of people who work with me in team, share my ideas
with them, represent ideas, communicate and all these activities are contributing for development
of skills. It also provides me success in life and also for attaining goals.
Use of learning in future
There are different things I have learned while completing the project like skills, competencies
and capabilities. All these are contributing to make me efficient and skills and also offer
competitive advantage to me. I also have developed problem solving, leadership sills, team
working skills. These skills are required by me to boost confidence level and allow me to work in
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effective manner. On basis of it, I can also get different opportunity in future period of me by
develop creative and innovation solution.
Task 2
Identification of skill gap and further development
Skills Score by self Score by others Differences
Conflict management skills 8 6 2
Organisation skills 7 6 1
Time management skills 6 5 1
From above mentioned skill audit, it can be identified that some skills are identified by a person
which they need to improve. These gap needs to be fulfilled by a person in order to be effective
and efficient. It also provides opportunity to a person to attain goals and objectives. Some of
these skills identified by an individual are mentioned below:
Organisation skills: It refers to set of techniques used by individual for purpose of improving
efficiency of learning of future, task completing and also for solving skills (Quinn, 2019). On
bass of this skill, I can manage activities, task and resources in organisation in a manner that
reduce wastage and provide competitive advantage at workplace.
Conflict management skills: Conflict management is one of important skill that allow a person
to solve conflict at workplace. It is a skill which can be adopted at workplace that allow a person
for solving conflict at workplace that allow a person to handle issues at workplace. Conflict can
be taken place at workplace due to different opinion, ideas and thoughts.
Time management skills: It is one of process for managing time in effective manner in order to
complete right activity at right time. It is important in order to complete a work on time and also
to invest right among of time over different activities (Quirke, 2020). It allows me to plan
different activities in effective manner and also to set goals and objectives.
Skills Action Assessment Time
framework
Conflict
management
skills
For this, a person firstly needs to
understanding the situation in
complete manner. For solving
For assessing this skill,
individual also needs to ensure
that there is not conflict at
2 Months
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these conflicts, individual also
needs to listen to both parties that
helps them to understand their
views.
workplace.
Time
management
skills
For developing this skill,
individual needs to create a time
table that consist description of
activity to be complete at
specific time. Individual can also
made to do list that helps them to
understand which work to be
consider by them to at a specific
day (Sawarynski, Baxa and
Folberg, 2019).
For assessing this skill,
individual also needs to ensure
that a task is completed at time
without any delay.
3 Months
Organisation
skills
For development this skill,
individual needs to consider
systematic approach that allow
them to organise things in
effective manner. It is also
important for them to ensure
effective utilisation of resources.
For assessing these skills, a
person needs to ensure all the
activities are organised in
systematic manner.
4 Months
CONCLUSION
From above mentioned project report, it can be concluded that development of skill can be
considered as an essential task for a person. It allows them to improve their competencies and
capability in order to complete and handle the situation in effective manner. It is also important
for them to develop skills like leadership, problem solving skills, time management skills and
other skills. For developing these, individual also needs to create an action plan that consist
strategies for providing guidance to a person for developing these skills.
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References
Books and journals
Bennett-Levy, J., 2019. Why therapists should walk the talk: The theoretical and empirical case
for personal practice in therapist training and professional development. Journal of
behavior therapy and experimental psychiatry, 62, pp.133-145.
Brown, L.S., 2018. Soft skill development in the higher education curriculum: A case study. IUP
Journal of Soft Skills, 12(4), pp.7-29.
McGreevy-Nichols, S. and Dooling-Cain, S., 2022. Supporting You in Your Professional
Development Goals. Dance Education in Practice, 8(1), pp.4-6.
Parker, F.M. and McMillan, L.R., 2020. Using e-portfolio to showcase and enhance soft skill
reflection of MSN students. Journal of Nursing Education, 59(5), pp.300-300.
Quinn, E., 2019. STEPS: Building a Personal and Professional Development Program for On-
Campus College Student Employees.
Quirke, P., 2020. Creating Your Own Professional Development and Lifelong Learning Plan.
In Professionalizing Your English Language Teaching (pp. 263-279). Springer, Cham.
Sawarynski, K.E., Baxa, D.M. and Folberg, R., 2019. Embarking on a journey of discovery:
developing transitional skill sets through a scholarly concentration program. Teaching
and Learning in Medicine, 31(2), pp.195-206.
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Appendix
CV
William Salvatore
124 park street.
London, United Kingdom
[e-mail]
5554443332
Work experience
Currently working at Next Plc as marketing managers (From March 2021)
Roles and responsibility:
 Recruitment and selection of marketing team
 Managing team members of marketing team and monitor their performance.
 Understanding needs, wants and requirement of customers
 Developing strong relationship with customers
 Solving problem of customers in order to retain them for long term
Education
 Bachelors in business administrative in the year 2016
 Masters in marketing management in the year 2019
Skills
 Effective communication skills
 Strong presentation skills
 Able to work under stress
 Knowledge of marketing competencies and concepts
 Understanding of key trends of marketing
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