Consultancy Report: Analyzing Original Creations' Business Problems

This consultancy report examines the business challenges faced by Original Creations, a company specializing in product design but not manufacturing. The report identifies key issues, including product failures, quality concerns, and management inefficiencies. It highlights the reasons behind these problems, such as the withdrawal of a new product due to low sales and customer returns, as well as issues with the company's management structure and the use of temporary staff. The report also addresses the language and cultural barriers with their manufacturers in China. The report recommends market research, employee training, and improved management practices to overcome these challenges and improve product development and market success. The report emphasizes the need for better alignment of business strategies and the development of new product ideas.

CONSULTANCY REPORT

TABLE OF CONTENT
EXECUTIVE SUMMARY.............................................................................................................3
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Reasons........................................................................................................................................1
Key issues present at original creations.......................................................................................2
Recommendations .......................................................................................................................4
CONCLUSION ...............................................................................................................................6
REFERENCE...................................................................................................................................7

EXECUTIVE SUMMARY
Business management refer to the systematic arrangement which ensures the productivity of
organisation. This report has discussed the case scenario which is about the organisation and
their efforts regarding to market the new products. It has evaluated the main purpose of the
consultancy report, further it discusses and explores the specific business reasons for conducting
the consultancy report that relates to business case. Report also illustrated about the key issues
that accounts the requirements to developed the better new products, it also covered the area of
recommendations that aims to overcome the issues which the firm is been facing.

INTRODUCTION
Business management basically refers to the administration of and coordination of all the
business activities which has been oversees by operations of the company. This activity help
employees in order to reach at the top-level of productivity in order to achieve company desired
goals. The business manager is accountable to supervise or train new employees along with help
them to reach their operational as well as financial objectives in most effectual manner. It
consists of the overall management of the company which consists of preparing budget analysis
in order to find out various ways through which the company will able to cut down their costs
(Khaustova and et.al., 2020). The managers and leaders must have an astute understanding
according to the accounts, administration and marketing field processes that are highly required
and important to run business activities.
This report will discuss about the key issues that has been faced by the Original creations
company along with the reason which highlight the purpose of completing this study. It
highlights the reasons for this consultancy report along with providing certain recommendations
through which company can able to make changes to their company in order to get their
products developed in better format along with accessibility of their market potential.
MAIN BODY
Reasons
Consultancy report is the document that mainly helps in providing the better and efficient
solution to solve the critical problems. It is being written by the consultants known as the experts
who aims to benefit the organisation by solving their business problems. It has been found that
original creation company is currently facing the problem regarding products as it is they are
continually trying to sell the product (Duarte, Cabrita and Cruz-Machado, 2019). But ultimately
after the unsuccessful trying of three months for marketing a new product they require a
consultancy to solve their issues. Thus it is the main issues which required to address so that
company will succeed in their further attempts. Other issue is also found that company do not
manufactures their own products they just design it as the products are originally manufactured
by the other organisation which they later design it and sells it in the market. Original creation
company mainly deals with the manufactures that are both from UK and Abroad region, they
have the manufacturers from China for which they have been facing language barrier problem as
well as cultural difference is also a barrier for continue their business. Thus in such it is
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important for the company to have the cross cultural trainings which helps them in their
international meeting, it also helps them in making the consultancy report to solve their business
problem (Williams Jr, and et.al 2018).
It is found that company’s owner is facing the serious problem regarding their business as
they have decided to withdrawn the extension of their toenail clippers because of some reasons
which are lower sale of the products, as company estimated high sale for it but they fail in
making the product high seller. It has been also found that most of the customers are returning
the products because of its quality which fails in satisfying the customer’s demands, some
consumers also complaining that they have been provided with the defective products thus
overall reason is important to consider otherwise company will not be able to sustain in the
market. Other specific reasons can be their management as they have only two directors who are
from the technical background which also affects their decision making and idea generation, and
many of their HR staffs are inexperienced that do not assures the best utilisation of their
resources. company usually focus on hiring the temporary employees that are directly recruited
from the employment agencies which is another reason that affects their business process. Thus
lack in proficiency in management is the main reason for their failure, because if this company is
not able to give the proper alignment for the product and there are lots of problems in logistics as
well, because of this customer are delivering with the defective products which is causing a
challenge for the company (Tiberius, Siglow and Sendra-García, 2020). Thus it is important to
proceed with proper strategy alignment in order to sustain in the market otherwise company will
have to face the vulnerable situation that affects their long term return and business productivity.
Key issues present at original creations
The Original Creation is a firm which is based upon designing other company products
but not manufacture their own products. The products are owned and prepared by other firms
who make similar products or have the capability to make products which has been required and
desire by the consumers. The Original Creation is a type of organization who always looking
forward for new product ideas in order to increase their sales volume within the market space.
The company utilizes broad variety of manufacturers both in the United Kingdom as well as in
abroad. Recently the company is facing issues that their product has been withdrawn just after
three months in the brochure and slightly longer over the website (Raut and et.al., 2019).
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Basically it is the most common issue but for the Original Creation, it becomes a big issue of
concern because the company is facing the similar type of issue for the tenth time in which their
recent new product faces failure and hence create a big issue for the owners that they are moving
away from the right direction. Due to this reason, company decided to withdraw the extended
toenail clipper because of lower down the sales than expected. In context of nail clipper, the
boxes taking spaces into the warehouses as the products are not being sold. Another issue is that
maximum number of nail clippers are being returned by the consumers as they are complaining
about the bad quality of products along with less expectancy over usefulness. There are few
consumers who also complaints about the damaged products that has been arrived to them. All
such activities create a situation in which the sales becomes too low to even justify the cost of
manufacturing of that specific item and the returns are extremely high to justify the consistency
of the production of the product within the market space.
Another issue is related to the inappropriate management of the company regarding their
offered goods and services. It is because of the fact that the new and advanced product ideas
have been generated within the company teams who consists of two directors who are basically
responsible for operations as well as project management. Operations are maorly involved into
the packing, labelling and posting of the product activities along with handling logistics, facility
management and various other similar kind of actions (Karpenko and et.al., 2019). Because of
the inappropriate actions of both the directors, the customers are facing such kind of issues that
are related to damages as inefficient packaging lead towards damaged products along with
inefficient production procedure which also comes under the consideration of the operations
department.
Another issue faced by the company is related to the products that they utilize and runs a
group which consists of temporary staff members that are recruited via employment agencies.
The recruited individuals generate ideas which is purely in house and does not involve focus
groups into their activities. The idea generation sessions has been done by the last Friday of
every month only which also acts as a major issue because in such kind of businesses,
continuous improvements are required on the basis of constant feedbacks (Akhmetshin and
et.al., 2018). After the selection of the product, the team members decided to find someone who
can make the product and then I will be incorporated within the brochures as well as over the
website.
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In order to test the products, they are not having any specific kind of procedure as they
believe that selling volume is the ultimate way to test any product and services served by them
to their consumers. This also acts as a major issue as the success rate of the products also based
upon such kind of actions as well. These all are the major challenges and issues faced by the
company which requires serious attention and due to which the Mary is seriously concerned as
well about recent failure of their offered goods and services. All such challenges requires
appropriate and proper approach which highly able to assist them in developing new products by
putting a special project team together and also advise them to find efficient ways to resolve
such issues which highly affects the functioning of the company. Such actions require support
from each and every staff member in order to identify and work upon the issues that has been
faced by them while producing any new items within the market space. Moreover, the other
issue which is related to cultural barriers as most of the company manufacturers are belongs to
China who are unable to handle the requirements of the products into most successful manner as
they are not able to understand the requirements because of the language barrier (Mariia and
et.al., 2020). This also requires immediate solution in order to achieve success further.
Recommendations
For any business strategies and proper planning matters it plays a significant role in goal
achievement. Organisations are required to clear their visions that helps in following their
business objectives otherwise they will fail to meet their business requirements and unable to
acquire the better position in the market. for the original creation company, they have been
facing the major declination in their products which is creating several challenges for the
business to sustain, thus they need to focus on various business functions in order to cope up
with the issues (Ksenofontov and et.al 2019). It is found that company operates with the 40-50
employees and also they lack in knowledge and skills which is another barrier for them. As their
major client’s manufacturers are from the China where the major language barrier is found, thus
it is important for the company to focus on the training and development plan for the employees
so that they will be easily negotiate or deal with the clients. For the workplace diversification
play a significant role that helps in avoiding any clashes or conflicts among the team members
so that they will focus on their work to deliver the valuable products.
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Company need to focus on their idea generation as they can proceed to consider what they
consume as it is found that creativity is all about connecting the things, as the more company
connects it leads to better idea generation, therefore it is essential that the qualitative things
which is consumed are more responsible for the good idea generation. Thus it is important for
the Original creations to conduct the market research and follows the current demand to design
the new products, as consumer behaviour and their buying attitudes will help in introducing the
new products. Better conduct of the market will help in making the effectual decision that plays
an crucial role in order to product delivery (Guerola-Navarro and et.al 2021). As for their HR
department it is important for the company to hire the better and efficient staff who betterly
knows about the HR practices to implement for maintaining the positive workplace
environment. To give the proper trainings and other knowledge development programs which
ensures the better utilisation of the resoources to lay out the better outcomes. It is the
technological era which means company have to focus use of technologies to implement their
operational tasks, as by using this they will be able to streamline their business functionalities.
Having a better and profecient staff in the HR team will assure the best talent hiring for the
organisation, as for the original creation it is also important to provide the healthy and
supportive work place environment so that easy sharing of the knowledge is found and also
promotes the effective communication (Alao and Gbolagade, 2020). With this company will be
able to create the better and effective brand image of their products and team work efficiency
will also helps in forecasting the demand for the product so that company can prepare properly.
Company shouls also focus on their marketing as it is the most prominent factor for the business,
there are many techniques which are available in the market to efficiently advertise the products
and services. As original creation focuses on the digital marketing but not properly, it is
recommended to them to use the digital platform to promote the products, they can proceed to
create their business page over the social media platform like Facebook, Instagram and to
regularly provides the details so that it will help them in reaching to the large audience. Also
comments from the audience will help in reviewing their strategies in order to overcome the
challenges and to design the products accordingly.
Their customer team only consists of the 2 person to address rthe consumer issues which
often creates the problem to provide the on time solution to the customer. Thus company can
proceed to implement the chat bots to make them available on their website, it will help them to
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address the consumer issues also they will provide the services for 24*7 it helps in building the
trusst among the customer so that thye will show their interest to buy the products from the
organisation. Original creation also required to allow their potential employees in idea screening
it will lead them to take out better decision, company should also procced to hire the better
employees who can responsibly manage their finance department (Jackson, Doellgast and
Baccaro, 2018). As it will lead them to proceed with the proper budgeting so that wastage can
be reduced. It is also important to focus on the market details which previoulsy company is not
concern about, it will helps them in identifying the ceratin demands that leads them to idea
generation which gives the profitability of specific products. Thus company can also proceed to
make use of Artificial intelligence for better decision making and also proceed to use the Nig
data technology to processed the data so that they will be benefited to develoip the idea that
helps in positioning their products in the market.
CONCLUSION
From the above report it is concluded that better evaluation or implementation of the
strategy helps the business to avoid any miserable situations and it supports to maintain the
market position. Business management evaluates the coordination of the firms with different
business activities, company’s environment assures the productivity, in such organisations
would definitely focus on their idea generation and strategy implementation otherwise they will
face the failure in every business projects. Above report have illustrated the discussion about
how given organisation is been facing problem regarding their products, as they fail in
maximising the sales for their product which is affecting the business profitability. Above report
have highlighted the major reasons for conducting the consultancy reports which have covered
the range of business issues which the company is facing related to their sales. It further
illustrated the identification of the key issues for the organisation that relates to development of
the better and qualitative products along with its demand forecasting. Report lastly concluded
with the discussion over the recommendations that made for the organisation to design the new
products and efficiently forecast the market potential to enhance the product sales, although
recommendations have been made to address all the issues which the organisation is currently
facing.
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REFERENCE
Books and journals
Akhmetshin, E.M. and et.al., 2018. Internal control system in enterprise management: Analysis
and interaction matrices.
Alao, B.B. and Gbolagade, O.L., 2020. Coronavirus pandemic and business disruption: The
consideration of accounting roles in business revival. International Journal of Academic
Multidisciplinary Research.
Duarte, S., Cabrita, M.D.R. and Cruz-Machado, V., 2019, August. Business model, lean and
green management and industry 4.0: A conceptual relationship. In International
Conference on Management Science and Engineering Management (pp. 359-372).
Springer, Cham.
Guerola-Navarro, V. and et.al 2021. Customer relationship management and its impact on
innovation: A literature review. Journal of Business Research. 129. pp.83-87.
Jackson, G., Doellgast, V. and Baccaro, L., 2018. Corporate social responsibility and labour
standards: Bridging business management and employment relations
perspectives. British Journal of Industrial Relations. 56(1). pp.3-13.
Karpenko, L. and et.al., 2019. Formation of the system of fair business practice of the company
under conditions of corporate responsibility. Academy of Strategic Management
Journal, 18(2), pp.1-8.
Khaustova, Y. and et.al., 2020. Quality of strategic business management in the aspect of
growing the role of intellectual capital. Academy of Strategic Management Journal.
Ksenofontov, A.A. and et.al 2019, March. The use of modern management technology to
improve business efficiency. In IOP Conference Series: Materials Science and
Engineering (Vol. 483, No. 1, p. 012114). IOP Publishing.
Mariia, H. and et.al., 2020. Digital transformations of logistics customer service business
models. Intellectualization of Logistics and Supply Chain Management, (1), pp.57-75.
Raut, R.D. and et.al., 2019. Linking big data analytics and operational sustainability practices for
sustainable business management. Journal of cleaner production, 224, pp.10-24.
Tiberius, V., Siglow, C. and Sendra-García, J., 2020. Scenarios in business and management:
The current stock and research opportunities. Journal of Business Research. 121.
pp.235-242.
Williams Jr, R.I. and et.al 2018. The relationship between a comprehensive strategic approach
and small business performance. Journal of Small Business Strategy. 28(2). pp.33-48.
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