Consultancy in Practice: Skills, Confidence & Professional Growth

This report provides a self-analysis of skills developed through a consultancy project, focusing on enhanced communication, observation, and technical skills. It explores the shift in understanding regarding online learning, highlighting its benefits for focus, motivation, and global interaction. The report further assesses the improvement in confidence levels through online class participation and proposes an action plan to address skill gaps in communication, technical abilities, and teamwork. The action plan includes specific steps and timelines for improvement, such as increased interaction, technical coaching, and participation in team-building activities. The document concludes by emphasizing the importance of these skills for professional career development and enhanced self-confidence.

Consultancy in Practice

Table of Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................3
Which skills have you developed and/or enhanced as a result of the project?.......................3
What do you know now that you didn’t know at the start of the process?.............................3
To what extent has your level of confidence improved?........................................................4
How could you use your learning in your future career?.......................................................4
TASK 2............................................................................................................................................5
Propose a plan of action for filling skill gaps.........................................................................5
Task 3...............................................................................................................................................7
CV...........................................................................................................................................7
Task 4...............................................................................................................................................8
LinkedIn Profile......................................................................................................................8
Conclusion.......................................................................................................................................9
References......................................................................................................................................10

Introduction
It is very essential for every business to analyse their problems and issues effectively so
that they will take actions against it and make it correct. Consultancy is the practice of giving
expert advice to a particular issues to an individual, group of individual or to a firm (Lawrence,
2019). The problems and issues of a firm can be identified by analysing internal and external
environment and how they impacted upon their business strategies. The following report covers
the self analysis of the skills which is developed as a result of project, difference between
knowledge which having before and after the completion of project, level of confidence
improved and ways of using learning in future career. This report also covers three skill gaps
which will help in building good professional career.
Task 1
Which skills have you developed and/or enhanced as a result of the project?
I have observed that I am facing the issue related to online and distance learning because
it is tough for me to read and learn about my academic subjects through online due to many
reasons. First of the most common issue which I have faced in online learning is that I am
lacking behind to gain appropriate interest in online classes and various technical issues also
occur which distract me in my learnings like low speed of internet, technical error in laptops and
many others. Hence, I have decided to mitigate my issues and develop few of the skills which
will help me to solve my problem from its root. I have developed communication skill through
attending online classes where I suppose to interact with my teachers and classmate.
Communication skill does not mean only speaking and conveying own message to others but it
also mean to listen carefully what others are saying and respond them effectively. Secondly, I
have also learn observation skill by attending online classes where I have to observe well and
analyse the things effectively. I have also learn technical skill where I have to operate my PC and
laptop and resolve all technical issues as soon as possible.
What do you know now that you didn’t know at the start of the process?
At the starting, I was unaware about the benefits of online classes life it's power to
increase focus and motivation. Before online classes I thought that everything I will found in my
books and bookish learning is the best. But it is not true, I have learn that a student can
understand the concept even on online classes by various ways like videos, virtual reality

concepts, group discussion and many others. I have learnt that online interaction with people will
also help in professional career where most of the official meetings are conducted through
online. I also get to know that through online interaction I can reach to people at worldwide level
and conduct meetings (Kürzinger and Miller, 2017). Before this project I thought that only
formal things were done on online interactions like online classes, official meetings and many
others but after this project I get to know that not only official communication take place in
online interactions but it also include to have informal meetings of family members, friends and
many others. Before this project, I thought that online classes and distance learning is complex
and tough as well as they will create obstacle in my learning but after completion of this project I
get to know that online classes and distance learning is one of the best opportunity for me to
learn with better options. I can learn through flexibility, I can learn through confidentially and
many others.
To what extent has your level of confidence improved?
Online classes help me to develop my confidence level because here I can face as much
as individuals as possible and I can raise my voice on online classes. In online classes, teachers
ask questions and also conduct few activities like GD, presentation shows and many others
which help to take participation in such activities and improve my habit of participating in
various activities. After attending online classes, I gained the confidence to answer the questions
which was asked by teachers. It does not matter whether the answer is correct or not but I always
try to share my point of view first and what I know about the topic shared in class. Online classes
also have the option to chat in case someone is does not want to speak (Scott, 2021). Hence, in
chat option we ask our questions to our teachers and she reply it well. Hence, I have developed
well confidence to share my point of views and ideas in-front of others easily without shying or
feeling low.
How could you use your learning in your future career?
I have learned various skills and gained much knowledge about online classes which will
help me in my professional career also like I have learnt communication skill which can also
help me in my professional career to analyse the ways of interacting with team mates and
coordinate well with them to perform official task. Through online classes I have learn how to
listen effectively in class and then respond. Hence, this habit will also help in my professional
career where I have to listen what my team mates and boos is conveying to me and then respond

which will further help to mitigate the chances of mistake and misunderstanding at workplace. I
have also learn that to attend any official conversation, it is essential to dress up like official
individual. Hence, whenever I attend online classes I supposed to sit in my school uniform.
Therefore, this habit will help me in my professional career too where I can dress up
professionally whenever any official meeting will held. This will show that the person is serious
and disciplined for the meeting (Watson, 2019).
TASK 2
Propose a plan of action for filling skill gaps
Skill gap is the difference between what a individual expect to learn and in actual what
they are learning. For example, I have expected to learn effective communication skill but I have
only learn the way of conveying my messages to others but did not learn listening others
effectively. Hence, this my skill gap. Here is my action plan for developing effective skills and
filling skill gaps to learn better skills to make my professional career good. This action plan is
given below-
Action plan
Skills Actions to be taken Timescale
Communication
skill
Communication skill is defined as those skills which will
include the way of interacting with others and sharing of ideas
and information with each other (Gaidos and Sundblad,
2019). It is essential for me to learn communication skill
because I am unable to listen what others are saying and most
of the time I interact on another topic which is not related to
the conversation topics. Secondly, I also speak my ideas
openly and did not allow other to speak or respond which
predict that I have proudly type of attitude. I want to improve
this skill and for this I have started interacting with more
people face to face as well as through online. I observe how
they communicate and try to adopt their habit. Secondly, I
started watching various You Tube videos on effective
communication skill and try to adopt those tutorials.
11 months

Participating more in speech and debate competitions will
also help to improve my communication skill.
Technical skill Technical skills are those skills which are used to resolve
technical issues related to computer, laptops and many others
(Maryam and et. al.,2019). I have weak technical skills which
I want to develop. For developing my technical skills I must
get a coaching classes where I will learn about basic problems
of computers and there I will learn the various and common
technical issues which can be faced by daily basis. This skill
will help me in my professional career because here I can
solve any technical issue within few minutes without waiting
for long hours for technical experts.
6 months
Team working
skill
Team working skill is one of the most common skill for
individual to learn where a individual will learn how they are
going to act and perform their roles and responsibilities within
a team (Daniels and Wosicki, 2020). I can develop this skill
my participating more in those activities which consist of
team building like GD, drama, skit, sports activities and many
others. This skill will help me in my professional career too
because here I can learn how I have to perform my roles and
responsibilities and help my team mates to complete common
goal.
8 months

Task 3
CV

Task 4
LinkedIn Profile

Conclusion
It is concluded that communication skill, team working skill and many others skill will
help the individual to develop their professional careers and make a good confidence within
them. It is also concluded that attending online classes will help to enhance communication skill,
confidence and knowledge for professional development. Communication skill can be developed
by interacting more with people and analysing how they speak and act. Team working skill can
be developed by participating more in team working activities like sports activities, drama, and
many others.

References
Books and journals
Blunk, O. and et. al., 2020, March. Potentials of AR technology for the digitalization of
consultancy intensive sales processes on the example of furniture sales.
In Wirtschaftsinformatik (Community Tracks)(pp. 57-72).
Daniels, M. and Wosicki, C., 2020. Wedding planning and management: Consultancy for diverse
clients. Routledge.
Gaidos, E. and Sundblad, V., 2019. Decision-making at work: An explorative study of
employees leading themselves through decision-making in a consultancy company.
Hu, X. and et. al., 2021. Spatial-temporal analysis for the business performance of construction
consultancy services in China. Engineering, Construction and Architectural
Management.
Kürzinger, E. and Miller, J., 2017. Profitable environmental management: A best-practice
approach from consultancy in international cooperation. In Consulting for Business
Sustainability (pp. 105-127). Routledge.
Lawrence, W.G., 2019. The politics of salvation and revelation in the practice of consultancy
in Tongued with Fire (pp. 165-179). Routledge.
Maryam, Q.A.B. and et. al.,2019. To Assess and Compare Dental Consultancy Charges of
Different Geographical Areas of the Metropolitan City Karachi.
Scott, D., 2021. Consultants as assemblers: Exploring development consultancy as consensus-
based practice. In International Union of Anthropological and Ethnological Sciences–
IUAES, Zagreb, Croatia March 9-14.
Watson, N.J., 2019. Identity in sport: Reflections on welfare, performance and consultancy
practice within a Christian worldview. In Sport, Psychology and Christianity (pp. 10-
26). Routledge.