Consulting in Practice BM562: Skills, Gaps and Action Plan Report
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This report, created for the BM562 Consulting in Practice module, evaluates skill development through a project, focusing on communication, interpretation, and analytical skills. Task one details enhanced skills, new knowledge gained, and improved confidence. Task two outlines an action plan to address skill gaps in interpersonal skills, problem-solving, and theoretical knowledge. The report emphasizes the importance of learning and applying skills for future career success, and the development of an action plan. The report concludes with a CV objective, professional summary, skills, experience, education and personal details.

Consulting in Practice
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Table of contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
TASK ONE......................................................................................................................................3
Skills developed or enhanced as a result of the project...............................................................3
What is known now which was not at the start of the process....................................................3
Extent to which the level of confidence improved......................................................................4
Usage of learning for future career..............................................................................................4
TASK TWO.....................................................................................................................................4
Identifying three skills/gaps by framing action plan...................................................................4
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
2
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
TASK ONE......................................................................................................................................3
Skills developed or enhanced as a result of the project...............................................................3
What is known now which was not at the start of the process....................................................3
Extent to which the level of confidence improved......................................................................4
Usage of learning for future career..............................................................................................4
TASK TWO.....................................................................................................................................4
Identifying three skills/gaps by framing action plan...................................................................4
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
2

INTRODUCTION
Consultation in practice is defined as the process of how effectively the practice is being
done which is concerned by consulting specialists (Atherton, Brant and et.al., 2018).
Thus, the report will analyse that there are two tasks which will be explained and it will
signify the explanation of how the skills are developed which will be required in the project and
this will help in further knowing that how effectively and in appropriate manner the level of
confidence will be improved at large scale. This will help in knowing the aspects of how learning
is done for the future career effectively. The task two will consist of the action plan framed for
the improvement in the skills and gaps which are to be covered for future business career
effectively and appropriately.
MAIN BODY
TASK ONE
Skills developed or enhanced as a result of the project
It is very important that there is learning of some major skills so that there are aspects as to
how effectively and in appropriate manner there are certain types of skills which were learned
while performing this project. The skills which were enhanced and improved were –
communication skills, interpretation skills and analytical skills. With the help of these skills
which were improved the project was undertaken and these skills helped in performing and
analysing the project in a very defined and effective manner (Ornellas, Falkner and Stålbrandt,
2018). As a result of the project, I was able to create value for my work and learn and understand
the value of such skills as they will be beneficial for my future career. I was also able to manage
and creatively work towards completing the work for the project successfully and in effective
manner. Example - These skills also enhanced my abilities to perform the project and fulfil the
requirements of the project in effective and efficient manner.
What is known now which was not at the start of the process
It is known that there are certain skills and abilities which I was not aware of and this
helped in knowing me that it is very necessary for me to identify some skills and abilities and
improve them. I did not know what are the skills and abilities that are required in the project and
how there are certain aspects which are concerned in addressing and completing the project
3
Consultation in practice is defined as the process of how effectively the practice is being
done which is concerned by consulting specialists (Atherton, Brant and et.al., 2018).
Thus, the report will analyse that there are two tasks which will be explained and it will
signify the explanation of how the skills are developed which will be required in the project and
this will help in further knowing that how effectively and in appropriate manner the level of
confidence will be improved at large scale. This will help in knowing the aspects of how learning
is done for the future career effectively. The task two will consist of the action plan framed for
the improvement in the skills and gaps which are to be covered for future business career
effectively and appropriately.
MAIN BODY
TASK ONE
Skills developed or enhanced as a result of the project
It is very important that there is learning of some major skills so that there are aspects as to
how effectively and in appropriate manner there are certain types of skills which were learned
while performing this project. The skills which were enhanced and improved were –
communication skills, interpretation skills and analytical skills. With the help of these skills
which were improved the project was undertaken and these skills helped in performing and
analysing the project in a very defined and effective manner (Ornellas, Falkner and Stålbrandt,
2018). As a result of the project, I was able to create value for my work and learn and understand
the value of such skills as they will be beneficial for my future career. I was also able to manage
and creatively work towards completing the work for the project successfully and in effective
manner. Example - These skills also enhanced my abilities to perform the project and fulfil the
requirements of the project in effective and efficient manner.
What is known now which was not at the start of the process
It is known that there are certain skills and abilities which I was not aware of and this
helped in knowing me that it is very necessary for me to identify some skills and abilities and
improve them. I did not know what are the skills and abilities that are required in the project and
how there are certain aspects which are concerned in addressing and completing the project
3
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effectively and inappropriate manner. I was also unaware of the aspects of how the problem was
to be solved within the project which was undertaken and this helped in analysing the aspects of
how effectively I was able to know and identify that there are requirements of certain skills and
abilities which I was lacking. Example - I also did not knew that how the project will be
achieved and completed successfully as I did not plan my work and tasks which I had undertaken
in the project.
Extent to which the level of confidence improved
My confidence improved at large scale through which I was able to analyse and identify
that there are certain skills and abilities which I incur and this helped me in my project
completion in successful and appropriate manner. I was able to analyse and identify that there are
certain skills which are beneficial and are creating value for the concerns as to how effectively I
was able to generate confidence in me and this led me to the path of achieving the goal and
objectives of the project in an appropriate manner (Prasad, Maag and et.al., 2018). My
confidence improved and enhanced my project through which I was able to analyse and find the
perspective of how there are concerns which are related to the project in an appropriate manner.
Example - By gaining confidence I also realized that I was able to solve the problems which
occurred in the project. This is how I gained confidence and this increased my level of working
for my future career projects.
Usage of learning for future career
Learning is the process which helps in learning and understanding many things and this also
helps in gaining information and knowledge like this project which was being performed. There
are certain aspects which are being performed and are considerable for analysing that how the
learning was being done. Learning is the major concept of how the things are analysed and are
created effectively which helps in solving many problems and helps in understanding the
concerns of how effectively and in appropriate manner there are positive aspects of new things
which are being learned and are providing and gaining the ways of knowledge at large scale.
Example - With the help of learning, I was able to understand that how the projects are being
undertaken and are performed skilfully and with all the measures of performing in effective and
4
to be solved within the project which was undertaken and this helped in analysing the aspects of
how effectively I was able to know and identify that there are requirements of certain skills and
abilities which I was lacking. Example - I also did not knew that how the project will be
achieved and completed successfully as I did not plan my work and tasks which I had undertaken
in the project.
Extent to which the level of confidence improved
My confidence improved at large scale through which I was able to analyse and identify
that there are certain skills and abilities which I incur and this helped me in my project
completion in successful and appropriate manner. I was able to analyse and identify that there are
certain skills which are beneficial and are creating value for the concerns as to how effectively I
was able to generate confidence in me and this led me to the path of achieving the goal and
objectives of the project in an appropriate manner (Prasad, Maag and et.al., 2018). My
confidence improved and enhanced my project through which I was able to analyse and find the
perspective of how there are concerns which are related to the project in an appropriate manner.
Example - By gaining confidence I also realized that I was able to solve the problems which
occurred in the project. This is how I gained confidence and this increased my level of working
for my future career projects.
Usage of learning for future career
Learning is the process which helps in learning and understanding many things and this also
helps in gaining information and knowledge like this project which was being performed. There
are certain aspects which are being performed and are considerable for analysing that how the
learning was being done. Learning is the major concept of how the things are analysed and are
created effectively which helps in solving many problems and helps in understanding the
concerns of how effectively and in appropriate manner there are positive aspects of new things
which are being learned and are providing and gaining the ways of knowledge at large scale.
Example - With the help of learning, I was able to understand that how the projects are being
undertaken and are performed skilfully and with all the measures of performing in effective and
4
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efficient manner. With the help of learning the career is also developed which helps in improving
and enhancing the careers and future.
TASK TWO
Identifying three skills/gaps by framing action plan
There are certain skills and knowledge which is required for the future development and this
is an important aspect of how these skills and knowledge are to be improved for filling the gap
effectively and in appropriate manner. There are these three skills and which are important and
they are to be improved in an appropriate manner (Chong, Nen and et.al., 2021). These skills are
– interpersonal skills, problems solving skills, theoretical knowledge. These are some of the
basic and major skills which are to be improved and they are improved with the help of framing
an action plan so that there are ways and resources through which the skills and framed and are
concerned in an appropriate manner. The action plan is framed as –
TARGET RESOURCE/STRATEGY LONG/SHORT
TERM
ACTION
PERSONAL
DEVELOPMENT
TIME
To improve
interpersonal
skills.
Reading the case studies,
books, articles, online
courses and blogs (Kent,
2022).
I will gain
knowledge by
working on
some activities
and tasks in the
groups which
helps me in
improving my
interpersonal
skills.
By improving this
skill, I will be able
to improve and
enhance my
interpersonal skills
which will help me
in my future
career.
1
month
To improve
problems
solving
skills.
I will read articles, blogs,
books and online tutorials
and courses.
I will solve my
problems by
planning
effectively and
It will help me in
building my career
and I will be able
to solve many
2
month
5
and enhancing the careers and future.
TASK TWO
Identifying three skills/gaps by framing action plan
There are certain skills and knowledge which is required for the future development and this
is an important aspect of how these skills and knowledge are to be improved for filling the gap
effectively and in appropriate manner. There are these three skills and which are important and
they are to be improved in an appropriate manner (Chong, Nen and et.al., 2021). These skills are
– interpersonal skills, problems solving skills, theoretical knowledge. These are some of the
basic and major skills which are to be improved and they are improved with the help of framing
an action plan so that there are ways and resources through which the skills and framed and are
concerned in an appropriate manner. The action plan is framed as –
TARGET RESOURCE/STRATEGY LONG/SHORT
TERM
ACTION
PERSONAL
DEVELOPMENT
TIME
To improve
interpersonal
skills.
Reading the case studies,
books, articles, online
courses and blogs (Kent,
2022).
I will gain
knowledge by
working on
some activities
and tasks in the
groups which
helps me in
improving my
interpersonal
skills.
By improving this
skill, I will be able
to improve and
enhance my
interpersonal skills
which will help me
in my future
career.
1
month
To improve
problems
solving
skills.
I will read articles, blogs,
books and online tutorials
and courses.
I will solve my
problems by
planning
effectively and
It will help me in
building my career
and I will be able
to solve many
2
month
5

framing
strategies for
analysing and
creating value
appropriately.
problems on my
own.
Improving
theoretical
knowledge.
Reading books and
communicating with other
people, reading books and
journals.
Through this, I
will be able to
analyse and find
that that how
learning and
understanding is
done and
knowledge is
gained by
having the
knowledge of
theoretical
aspects (Ali,
Iqbal and
Ramzan, 2021).
As it is a career
action plan, I will
be able to attain
my professional
life goals. And
along with this I
will be able to
analyse and find
ways through
which I am
learning
continuously and
gaining knowledge
appropriately.
4
months
It is very important that these skills are developed and is helping to create value of how
effectively and in appropriate manner there are concerns of these skills are to be improved. For
future career development there are aspects of how effectively these skills are to be improved
and enhanced and this helps in contributing to the concerns of working positively towards the
future and career development goals and objectives to be achieved. For the successful business
career, it is very important that there are improvements and enhancements in certain skills and
abilities which are in accordance as to how effectively and in appropriate manner they are being
used in the future career and for career development and growth effectively and appropriately
(Anduyan, 2021).
6
strategies for
analysing and
creating value
appropriately.
problems on my
own.
Improving
theoretical
knowledge.
Reading books and
communicating with other
people, reading books and
journals.
Through this, I
will be able to
analyse and find
that that how
learning and
understanding is
done and
knowledge is
gained by
having the
knowledge of
theoretical
aspects (Ali,
Iqbal and
Ramzan, 2021).
As it is a career
action plan, I will
be able to attain
my professional
life goals. And
along with this I
will be able to
analyse and find
ways through
which I am
learning
continuously and
gaining knowledge
appropriately.
4
months
It is very important that these skills are developed and is helping to create value of how
effectively and in appropriate manner there are concerns of these skills are to be improved. For
future career development there are aspects of how effectively these skills are to be improved
and enhanced and this helps in contributing to the concerns of working positively towards the
future and career development goals and objectives to be achieved. For the successful business
career, it is very important that there are improvements and enhancements in certain skills and
abilities which are in accordance as to how effectively and in appropriate manner they are being
used in the future career and for career development and growth effectively and appropriately
(Anduyan, 2021).
6
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The skills which are being explained are in concern as to how effectively and in
appropriate manner there is need of improvement in interpersonal skills, problems solving skills
and theoretical skills. These skills are important for the future career and they are in concern as
to how effectively and in appropriate manner the career in business can be developed at large
scale. With the future career development and goals framed there are need of some of the skills
and abilities which helps in improvising the work and properly working with the aspects of
having the perceived notion of working in an effective and proper manner. The action plan is
framed so that there is establishment of the future business career and there are motivated and
positive concerns of how effectively the business is being carried out. With the development of
these skills, there will be established career and there will be no problems which could have been
faced at large scale.
CONCLUSION
Thus, it is concluded from the above report that there were two tasks which were being
explained and they signified the explanation of how the skills are developed which were required
in the project and this helped in further knowing that how effectively and in appropriate manner
the level of confidence was improved at large scale. This helped in knowing the aspects of how
learning is done for the future career effectively. The task two consisted of the action plan
framed for the improvement in the skills and gaps which were to be covered for future business
career effectively and appropriately.
CV
Objective -
An organized manager who is able to delegate tasks and activities to ensure best role to be
displayed within the organization effectively and effeiciently.
Professional Summary –
I am pleased to offer proper learning environment within the organization. I have gained and
completed certain courses and certificates in past years. This makes me an ideal manager. I am
also known for my excellent communication skills and management skills.
7
appropriate manner there is need of improvement in interpersonal skills, problems solving skills
and theoretical skills. These skills are important for the future career and they are in concern as
to how effectively and in appropriate manner the career in business can be developed at large
scale. With the future career development and goals framed there are need of some of the skills
and abilities which helps in improvising the work and properly working with the aspects of
having the perceived notion of working in an effective and proper manner. The action plan is
framed so that there is establishment of the future business career and there are motivated and
positive concerns of how effectively the business is being carried out. With the development of
these skills, there will be established career and there will be no problems which could have been
faced at large scale.
CONCLUSION
Thus, it is concluded from the above report that there were two tasks which were being
explained and they signified the explanation of how the skills are developed which were required
in the project and this helped in further knowing that how effectively and in appropriate manner
the level of confidence was improved at large scale. This helped in knowing the aspects of how
learning is done for the future career effectively. The task two consisted of the action plan
framed for the improvement in the skills and gaps which were to be covered for future business
career effectively and appropriately.
CV
Objective -
An organized manager who is able to delegate tasks and activities to ensure best role to be
displayed within the organization effectively and effeiciently.
Professional Summary –
I am pleased to offer proper learning environment within the organization. I have gained and
completed certain courses and certificates in past years. This makes me an ideal manager. I am
also known for my excellent communication skills and management skills.
7
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Skills –
Highly reliable and responsible.
Good working knowledge of different systems.
Creative thinking.
Effective and efficient communication skills.
Experience
Have worked at Tesco organization (2015 – 2019).
Education –
BBA (Bachelor of Business Management)
(2017 – 2022)
MBA (Management of Business Administration)
Personal Details –
Date of Birth – 10rd November, 1996
Nationality – British
Languages Known – English, German, French
Marital Status – Single
8
Highly reliable and responsible.
Good working knowledge of different systems.
Creative thinking.
Effective and efficient communication skills.
Experience
Have worked at Tesco organization (2015 – 2019).
Education –
BBA (Bachelor of Business Management)
(2017 – 2022)
MBA (Management of Business Administration)
Personal Details –
Date of Birth – 10rd November, 1996
Nationality – British
Languages Known – English, German, French
Marital Status – Single
8

REFERENCES
Books and Journals
Ali, A., Iqbal, M.N. and Ramzan, M., 2021. National Action Plan and Universities: An
Assessment of Students.
Anduyan, D.B., 2021. Effectiviness of Blended Learning Modules as Correlates of Self-Efficacy
of ALS Students: Basis for an Action Plan. International Journal of
Multidisciplinary: Applied Business and Education Research. 2(11). pp.1-1.
Atherton, H., Brant, H. and et.al., 2018. The potential of alternatives to face-to-face consultation
in general practice, and the impact on different patient groups: a mixed-methods
case study.
Chong, S.T., Nen, S. and et.al., 2021. Metaphoric Drawing Narrative Career Counselling:
Teaching Work Value and Career Identity Statuses via Experiential Learning
Method. International Journal of Academic Research in Progressive Education
and Development. 10(1). pp.671-685.
Kent, D., 2022. Help Students Self-Regulate by Creating a Team Action Plan. Leader Live.
Ornellas, A., Falkner, K. and Stålbrandt, E.E., 2018. Enhancing graduates’ employability skills
through authentic learning approaches. Higher education, skills and work-based
learning.
Prasad, P.W.C., Maag, A. and et.al., 2018. Unfamiliar technology: Reaction of international
students to blended learning. Computers & Education. 122. pp.92-103.
9
Books and Journals
Ali, A., Iqbal, M.N. and Ramzan, M., 2021. National Action Plan and Universities: An
Assessment of Students.
Anduyan, D.B., 2021. Effectiviness of Blended Learning Modules as Correlates of Self-Efficacy
of ALS Students: Basis for an Action Plan. International Journal of
Multidisciplinary: Applied Business and Education Research. 2(11). pp.1-1.
Atherton, H., Brant, H. and et.al., 2018. The potential of alternatives to face-to-face consultation
in general practice, and the impact on different patient groups: a mixed-methods
case study.
Chong, S.T., Nen, S. and et.al., 2021. Metaphoric Drawing Narrative Career Counselling:
Teaching Work Value and Career Identity Statuses via Experiential Learning
Method. International Journal of Academic Research in Progressive Education
and Development. 10(1). pp.671-685.
Kent, D., 2022. Help Students Self-Regulate by Creating a Team Action Plan. Leader Live.
Ornellas, A., Falkner, K. and Stålbrandt, E.E., 2018. Enhancing graduates’ employability skills
through authentic learning approaches. Higher education, skills and work-based
learning.
Prasad, P.W.C., Maag, A. and et.al., 2018. Unfamiliar technology: Reaction of international
students to blended learning. Computers & Education. 122. pp.92-103.
9
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