The Role of Consumer Voice in Mental Health Recovery Process

This report examines the significance of the consumer voice in the context of mental health, emphasizing its central role in improving the quality of care. It explores the principles of recovery, which guide the design and delivery of mental health services, including individual responsibility, acceptance of illness, and empowerment. The report highlights the role of nurses in supporting consumers through their recovery journey, focusing on providing appropriate facilities, promoting peer support, and respecting individual needs. It emphasizes the importance of dignity, respect, and clear communication in fostering a positive environment for consumers. The report concludes that recovery is crucial for improving consumers' mental health and well-being, with nurses playing a vital role in this process.

The consumer voice is central to
all current mental health contexts
and areas of practice

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
Consumer voice refers to the source for improving quality of care for long term. In this
include care educations, advocacy and policy analysis at both level as state and federal. There are
various organisation who ongoing work for resolving various issues such as inadequate staffs in
nursing home, maintaining rights of residents and their empowerment etc. every individual who
experience regarding mental health issues which helps in finding that each person's journey is
unique (Bird, 2014). This report will support to understand the consumer experience regarding
mental health issues as well as how nurses are can support for recovering consumers.
TASK
This article defined that, The recovery represents a latest paradigm in mental health
which introduced for transforming systems of care in the world. It is new principle that provide
guidelines for designing and delivering of mental health services to the consumer. Recovery
derives from various disparate bodies regarding mental health.
In this define the evidence for people that they can recover from mental illness in
effective manner for their well-being or welfare. The concept of recovery generally include
individual responsibility by taking control of life, acceptance of illness, identify and
empowerment, and advocacy (Briggs, 2011). On the other side, it involves some other important
factors such as medications, symptoms, understand the individual's illness, developing a positive
or healthy lifestyle and having peer support for the purpose of improving health of particular
person.
PRINCIPLES OF RECOVERY
This principles generally concern with recovery oriented mental health practices which
are related with 10 countries standard. Principles of recovery applies at entire systems of mental
health services including non government community. As per the individual perspective
regarding mental illness, recovery can be consider various components such as gaining and
retaining hope, understand patient's abilities as well as disabilities, engagement in an life,
identifying socialism, personal autonomy and positive sense of self.
It is the duty of nurses that support to the consumers for recovery from mental illness and
improve their health conditions so that patients will experience more by getting several kinds of
facilities from health care centre. It is beneficial for both patients and nursing home that they can
develop by providing appropriate facilities as well as services in effective manner.
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In this consider recovery frame work for improving the conditions which experienced by person
regarding hope, healing and connections with nursing homes and healthcare centre.
Nurses usually consider the uniqueness of the individual as they are different from others
by having behave, nature and thoughts. Therefore, nurses or doctors required to give better
services and facilities so that patients will motivate and feel relax from any kinds of diseases. For
every individuals, the acceptance of recovery outcomes which must be unique as it focus on
quality of life (Gehart, 2012). Nurses also concentrate regarding empowering individuals or
customers so that they will feel as the centre of care which they receive.
For providing better experience to the people regarding recovering them from mental
illness, nurses focus on peer support within the health care centre as it is an essential which bring
range of benefits like familiarity, friendship, empowerment, reduction of stigma and insight
recovery. This peer support is also helpful in bringing significant improvements in the service
cultures towards health care sectors. It is can be provide through professionally as well as
informal ways through friendship and support groups. On the other side, nurses also consider the
Attitudes and rights in which involves listening, learning as well as acting by proper
communication from every and each individuals so that they will prefer more to get treatments
for recovering from mental illness or any health issues. This is also an another important of
nurses which can support in maintaining and developing individuals or society, recreations and
vocational activities in effective and efficient manner.
As per consumers voices, it can be identify that dignity and respect must be required for
better recovery. Staff members of nursing home give best services to patients and try to recover
them for improving their health as physical and mental. Customers can get experience by taking
respects, motivations, friendly environment, create honesty and positive health so these all are
depends on the proper interactions among people at the mental health sector. For every
healthcare centre, it must be compulsory to recognise individuals health conditions including
diseases, mental problems or issues and many more related with health and safety so that proper
treatments can be given to them (Greenberg, 2012). Recovery is an important thing for every
consumers because this concept elaborate regarding mental issues or health of individuals which
must be improve with providing better experiences to them.
Recovery has various principles in which includes the partnerships and communications
as each or every individuals are experts on their own life so this recovery indicate that working
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with customers and their cares so that they will feel more satisfaction and get attracted towards
any nursing home for better recovering (Harris, 2012). It is helpful principle that support in
enhancing and improving mental health issues or problems of the customers in effective manner.
This must be required to share important and relevant information with every people because it is
needed to communicate clearly about mental illness and its effective treatments.
For creating healthy working environment and positive climate of the health care centre so that
individuals can feel relax, good and comfortable while getting treatments from nurses. This is
also essentials for providing best experiences to the customer's for their recovery as well as well-
beingness in an appropriate manner.
CONCLUSION
From the above project report, it has been concluded that recovery is defined as the
important aspects for improving consumers health by providing several types of facilities and
services to them. Nurses play vital role in getting recovery from mental health issues as well as
mental illness in an effective manner. This report is based on principles of recovery paradigm
which can be useful for integration into mental health nursing practices in better ways.
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REFERENCES
Books and Journals
Bird, V.,and et. al., 2014. Fit for purpose? Validation of a conceptual framework for personal
recovery with current mental health consumers. Australian & New Zealand Journal of
Psychiatry. 48(7). pp.644-653.
Briggs, H.E., and et. al., 2011. Combating persistent cultural incompetence in mental health care
systems serving African Americans. Best Practices in Mental Health. 7(2). pp.1-25.
Gehart, D.R., 2012. The Mental Health Recovery Movement and Family Therapy, Part I:
Consumer‐Led Reform of Services to Persons Diagnosed with Severe Mental
Illness. Journal of marital and family therapy. 38(3). pp.429-442.
Greenberg, M.T. and Harris, A.R., 2012. Nurturing mindfulness in children and youth: Current
state of research. Child Development Perspectives. 6(2). pp.161-166.
Happell, B., Scott, D., Platania‐Phung, C. and Nankivell, J., 2012. Should we or shouldn't we?
Mental health nurses' views on physical health care of mental health
consumers. International journal of mental health nursing. 21(3). pp.202-210.
Neimeyer, G.J., Taylor, J.M. and Rozensky, R.H., 2012. The diminishing durability of
knowledge in professional psychology: A Delphi Poll of specialties and
proficiencies. Professional Psychology: Research and Practice. 43(4). p.364.
Spandler, H. and Stickley, T., 2011. No hope without compassion: the importance of compassion
in recovery-focused mental health services. Journal of Mental Health. 20(6). pp.555-
566.
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