Contemporary Hospitality: Trends, Issues, and Future Predictions

This report provides an overview of the contemporary hospitality industry, analyzing operational, managerial, and legislative issues. It examines key aspects such as change management, globalization, and employment legislation. The report also discusses the current image of the hospitality industry, highlighting its economic contributions and service offerings, with Marriott as a case study. Furthermore, it predicts future trends, including a focus on Millennial travelers, health and well-being, and sustainability practices. An impacts analysis assesses the implications of these trends on hotel management and operations. The conclusion summarizes the expanding nature of hospitality management, acknowledging the challenges posed by evolving consumer demands and policies. The report references relevant academic sources.

Contemporary in
Hospitality
Task 3&4

Cover Content
• Introduction
• Analyse Operational, Managerial And Legislative Issues From Recent
Developments
• Discuss The Current Image Of The Hospitality Industry
• Present Justified Prediction For Potential Trends And Development In
Hospitality
• Produce An Impacts Analysis For The Predicted Trends And Developments
• Conclusion
• References

Introduction
In the present scenario, Hospitality industry is growing fast and it has become
one of the best business for generating higher revenues as well as
developing economies of several countries. This industry is major aspect of
travel and tourism sector that depends on the hospitality services as well.
There are approx. 180,000 hospitality that employ around 2 million people.
In this sector, different kinds of business included such as Hotels,
Restaurants, Bars, Pubs, Travel and Tourism, Catering and many more
who are contributing more in the economy and country development.

Analyse Operational, Managerial And Legislative Issues From
Recent Developments
Change management: In this, hotel can change various rules,
regulations as well as procedures to complete the task or provide
various services to the customers so that they can be satisfied in an
effective manner.
Globalisation: In this defines several issues which can create barriers
while expanding business so there is required proper policies or
effective plan for running hotel and its functions at global level.

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Employment Act: This is necessary to follow such legislation for
performing entire task or activities in well manner because it can
affects on the employees moral and work productivity in the hotel.

Discuss The Current Image Of The Hospitality Industry
• Hospitality industry play vital role in generating economies of the
country. Marriott is also an important part in increasing revenues.
• Marriott is providing various services such as luxury rooms, foods
and drinks, and accommodation to the customers.
• Marriott has expanded its business at different countries so it
generate higher revenues by running organisation.
• They have contributed more in developing society and economy

Present Justified Prediction For Potential Trends And
Development In Hospitality
Focus on Millennial: This aspect includes age group from 18-34.
Although, this demographic has influence a lot of things, it involves
travel and hospitality industries. Millennial traveller do not want to
travel traditional experience. Hotels wants to please them with
check in and check out dining content at reasonable prices.
Emphasis on health and well being: In this context, it refer to taking
charge on health and fitness. Marroitt are well equipped physical
fitness, pools and spas. Growing trends includes air purification,
yoga spaces, indoor exercise equipment and so on.

Cont.…
Sustainability rules: This includes eco friendly practices becoming
trend in these days. Many hotels are installing solar panels, solar
heater which can reduce the utilization of non-renewable resources.

Produce An Impacts Analysis For The Predicted Trends
And Developments
• Management of hotel needs to identify current trends and
requirement of customers to make effective alteration in their
services.
• In this process, management of hotel needs to provide training to
their employees to enhance their skills.
• Experienced and skilled employees can opt better services
procedure to attract their clients easily toward their services.
• Hotel needs to implement advance technology in their business
ideas to promote their business and its new services easily.

Conclusion
From the above report it has been summarized that hospitality
management is expanding across the international boundaries due
to maximization in consumer demands. At the same time, it is also
assessed that overall management is not an easy task due to
changes in consumer policies and demand.

References
Janta, H., 2011. Polish migrant workers in the UK hospitality industry:
Profiles, work experience and methods for accessing employment.
International Journal of Contemporary Hospitality Management.
23(6). pp.803-819.
Jones, P., and et. al., 2016. Sustainability in the hospitality industry:
some personal reflections on corporate challenges and research
agendas. International Journal of Contemporary Hospitality
Management. 28(1). pp.36-67.

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