Contemporary Hospitality Industry: Task 3 and 4 Report Analysis

This report analyzes the contemporary hospitality industry, focusing on managerial, operational, and legislative issues. It addresses operational challenges like labor scarcity and the contracting labor force, managerial issues such as the impact of globalization and customer demand, and legislative issues like food allergen regulations. The report also examines the current image of the hospitality industry, emphasizing culture, customer focus, and media exposure. Furthermore, it explores potential trends and developments in the lodging sector, food and beverage administration, and technological advancements like mobile check-ins and pre-booking. The report evaluates the impact of these trends through economic, financial, and demand analyses, referencing relevant academic sources to support its findings.

Contemporary hospitality industry
Task 3 and 4

TASK 3
3.1 Managerial, Operational and legislative issues resulting
affecting the hospitality industry
Operational Issues:
 Lack of personnel resources has resulted incapability in various department of hospitality which
can be considered as labor scarcity.
 Contracting labor force is quite consistent and is facing different challenges with the International
Society of Hospitality Consultants.
 There is more necessity for improving customer care service and lodging rooms for customers and
proper charges should be applied to them
 Similarly, to attract more customers rivalries diminish fare charges and provide worth service to
their customers

CONTD.
Managerial Issues:
 Traveler demand is influenced by managerial issues of Hilton. Its demand are
effected by all short lived events and occasions but long surviving events have
no issue with the hotels.
 This can be justified by gossips on volcanic eruption, terrorism, germs,
revolutionary assaults which are not supported. Globalization has brought
some benefits and disadvantages with it.
 It has totally changed the prices and rates of all products and has raised
increased business all over the world

CONTD.
Legislative Issues:
 Legislative issues defend employers at large scale. This further affects
hospitality sector. It mainly involves food allergens issues and regulation
legislative.
 During 90's maintaining public health was supreme feature in different
countries.
 Gradually, national regulatory administration and international rules came
into existence in developing nations regarding allergies.
 The Food and Agricultural Organization and The World health
Organization suggested for quality food and proposed for their hallmark
in every organization so that allergic diseases could be avoided.

3.2 Current Image of Hospitality
 Present image of hospitality can be
described by concentrating on
various features like culture,
customer focus and media exposure.
 Its image is highly affected
customer's presence. Hilton attracts
customer in many ways and tries to
fulfil all its expectations.
 It properly looks all its managerial
functions and operations and keeps
environment hazardous free(Xu and
Gursoy, 2015).

TASK 4

4.1 Potential Trends and its development in Hospitality
 Improvements and patterns can be examined through considering parts of lodging area of
hospitality industry and administration of nourishment and drinks.
 The Highest need of inn segment in accommodation industry is client benefit. At the
point when suppositions for this turns out badly then inn division faces intense
circumstances (Robinson, et al., 2016).
 In the present time with regard to mechanical perspective imaginative situations are
happening, for example, doing check in through portable, pre-booking of rooms through
versatile, paying bills through cards and so on.

4.2 Evaluation on the Impact of Development and
Trends.
 Effect examination for improvement and patterns can be efficient, monetary, request,
advantage cost and budgetary.
 Monetary examination portrays predicting of budgetary framework which draws a
connection of use with tourism development to distinguish assess livelihoods, changes in
impose, profit, occupations in light of the execution of tourism.
 Connected strategies here are examination of data got from government measurements,
reviews performed, financial base structures and multipliers.

REFRENCES
 Chen, M.H. and Lin, C.P., 2015. The impact of corporate charitable giving on hospitality firm
performance: Doing well by doing good?. International Journal of Hospitality Management.
47. pp.25-34.
 Gao, and et.al., 2016. A meta-analysis of behavioral intentions for environment-friendly
initiatives in hospitality research. International Journal of Hospitality Management. 54.
pp.107-115.
 Schwab, K., 2017. The fourth industrial revolution. Crown Business.
 Solnet, D., Kralj, A. and Baum, T., 2015. 360 degrees of pressure: The changing role of the
HR professional in the hospitality industry. Journal of Hospitality & Tourism Research. 39(2).
pp.271-292.

Thank You