Annotated Bibliography: MGT302 Contemporary Issues Assignment 2

This annotated bibliography is a solution for MGT302 Contemporary Issues Assignment 2, focusing on leadership, employee engagement, and knowledge management. The assignment includes annotations of three research papers. The first annotation, based on Santoro et al. (2017), examines knowledge management systems in the context of the Internet of Things and open innovation. The second annotation, based on Kianto et al. (2016), explores the impact of knowledge management on job satisfaction and employee development. The third annotation, based on Dayan et al. (2017), analyzes knowledge management as a strategic factor in organizational strategy formulation and implementation. Each annotation provides a concise summary of the paper's key arguments and findings. The bibliography also includes the full references for the cited works.

Knowledge Management
Student Details
1-1-2020

KNOWLEDGE MANAGEMENT 1
Table of Contents
Annotation 1...............................................................................................................................2
Santoro, G., Vrontis, D., Thrassou, A., & Dezi, L. (2017). The Internet of Things: Building
a knowledge management system for open innovation and knowledge management
capacity. Technological Forecasting & Social Change, 1-8..................................................2
Annotation 2...............................................................................................................................2
Kianto, A., Vanhala, M., & Heilmann, P. (2016). The impact of knowledge management
on job satisfaction. Journal of Knowledge Management, 621-636........................................2
Annotation 3...............................................................................................................................3
Dayan, R., Heisig, P., & Matos, F. (2017). Knowledge management as a factor for the
formulation and implementation of organization strategy. Journal of Knowledge
Management, 308-329............................................................................................................3
References..................................................................................................................................5

KNOWLEDGE MANAGEMENT 2
Annotation 1
Santoro, G., Vrontis, D., Thrassou, A., & Dezi, L. (2017). The Internet of Things:
Building a knowledge management system for open innovation and knowledge
management capacity. Technological Forecasting & Social Change, 1-8.
The paper presented by Gabriele Santoro, Demetris Vrontis, Alkis Thrassou and Luca
Dezi is focused on the knowledge management within the organisation and analysing the
changes that have occurred within the organisation, due to the introduction of the new and
innovative knowledge management systems. The organisations within the industry have an
opportunity to access the technological changes within the industry and accordingly indulge
the knowledge management within the business activities so that the business effectiveness
can be improved.
The organisations are required to effectively focus on innovating the activities within
the organisation so that they can meet the needs and requirements of the customers within the
industry, and to effectively implement change within the organisation it is required that the
management focuses on analysing the internals as well as external information available and
effectively access the information within the organisation so that the management can focus
upon developing effective and innovative strategies within the organisation (Santoro, Vrontis,
Thrassou, & Dezi, 2017).
Annotation 2
Kianto, A., Vanhala, M., & Heilmann, P. (2016). The impact of knowledge management
on job satisfaction. Journal of Knowledge Management, 621-636.
Aino Kianto, Mika Vanhala and Pia Heilmann have effectively focused on the impact
of the knowledge management over the human resource within the organisation. They
explain that the previous studies have effectively focused on the benefit of the knowledge

KNOWLEDGE MANAGEMENT 3
management over the organisation’s performance, but along with the performance,
knowledge management also influences the employee job satisfaction and employee
development within the organisation. Knowledge management is defined as analysing the
available information and extracting the beneficial information for the organisation.
Through knowledge management process, management can focus upon analysing the
gaps and requirements within the employee satisfaction level within the organisation and
accordingly the organisation can focus upon developing strategies and policies so that the
employee can be provided with a work environment where they can effectively fulfil their
needs, also can focus upon the employee development within the organisation. Therefore,
knowledge management can be effectively utilised a tool for improving the work conditions
at the organisation (Kianto, Vanhala, & Heilmann, 2016).
Annotation 3
Dayan, R., Heisig, P., & Matos, F. (2017). Knowledge management as a factor for the
formulation and implementation of organization strategy. Journal of Knowledge
Management, 308-329.
Rony Dayan, Peter Heisig and Florinda Matos have effectively analysed that the
effectiveness of the organisation depends on the effective knowledge management within the
organisation. Knowledge is considered as a strategic resource within the organisation, the
management effective focus on collecting information so that they can develop strategies and
objectives within the organisation. The analysis conducted results that with the introduction
of knowledge management process within the organisations the managers can effectively
analyse the available information within the organisation.
Such process results in a detailed analysis of the knowledge or the information
available and accordingly the managers can develop strategies within the organisation based

KNOWLEDGE MANAGEMENT 4
on the analysis, such strategies help the organisation in achieving the effectiveness within the
industry also identifies the gaps or opportunities which can be utilised during the strategy
formulation within the organisation (Dayan, Heisig, & Matos, 2017).

KNOWLEDGE MANAGEMENT 5
References
Dayan, R., Heisig, P., & Matos, F. (2017). Knowledge management as a factor for the
formulation and implementation of organization strategy. Journal of Knowledge
Management, 308-329.
Kianto, A., Vanhala, M., & Heilmann, P. (2016). The impact of knowledge management on
job satisfaction. Journal of Knowledge Management, 621-636.
Santoro, G., Vrontis, D., Thrassou, A., & Dezi, L. (2017). The Internet of Things: Building a
knowledge management system for open innovation and knowledge management
capacity. Technological Forecasting & Social Change, 1-8.