Contemporary Issues in Travel and Tourism Sector - Analysis Report

This report provides a comprehensive analysis of contemporary issues in the travel and tourism sector. It begins with an introduction that defines the factors influencing tour operations and identifies issues like infrastructure, pollution, and terrorism. The report then delves into current trends such as spiritual, adventure, health, MICE, nature, and rural tourism, evaluating them using market research methods. It further examines how Whitbread businesses can respond to change through SWOT and PESTLE analyses, identifying strengths, weaknesses, opportunities, and threats, as well as political, economic, social, technological, environmental, and legal factors. Strategies for responding to change, including forming a coalition, changing the vision, communicating the vision, creating short-term goals, anchoring the change, and building new strategies are also developed and justified. The report concludes by discussing the impacts of issues and trends on the sector and the consequences of business failures due to market changes.

Contemporary issues in travel and tourism

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1.1 Analysis of issues currently driving change in the travel and tourism sector.....................1
P1.2 Analysis of different issues by using of accurate methods and resources.........................2
TASK 2............................................................................................................................................3
P2.1 Evaluation of current trends in travel and tourism sector...................................................3
P2.2 Evaluation by using correct methods and resources .........................................................3
TASK 3............................................................................................................................................6
P3.1 Analysis of whit bread businesses that how could it respond to change............................6
P3.2 Develop strategies on whit bread businesses that how could it respond to change............9
P3.3 Justify the strategies............................................................................................................9
TASK 4..........................................................................................................................................10
P4.1Analysis of impacts of issues and trends which affect the travel and tourism sector........10
P4.2 Discussion about the consequences of businesses failing due to market changes............11
CONCLUSION..............................................................................................................................11
REFERENCES................................................................................................................................1

Illustration Index
Illustration 1: data relation...............................................................................................................4
Illustration 2: data relation...............................................................................................................5
Illustration 3: data relation...............................................................................................................6

INTRODUCTION
In order to define the contemporary issues in travel and tourism industry, first it is
required understanding the factors which influence the tour operations. There are different issues
and trends which affect the efficiency of productivity. There is evaluating of current trends
which make changes in the strategy of tour industry. Furthermore, there are various methods and
resources which are using in the analysing of current issues. Improper infrastructure, Pollution
Wastage, Sewage system, Poor experience, Issues related to the terrorism are the issues which
is faced by travel and tourism industry. The way by which whit bread company is responding to
the change can be analysed by pestle analysis and swot analysis. Pestle analysis is a analysis of
macro environment and swot analysis is the analysis of micro environment. Swot analysis
includes all the strengths, weaknesses, opportunities and threats of a company and pestle analysis
includes political, economical, social, technological, environmental and legal factors. There are
various strategies made to respond the change. Such as Form a coalition, change the vision,
communicate the vision, create short term goals, anchor the change and build new strategies.
TASK 1
P1.1 Analysis of issues currently driving change in the travel and tourism sector
The best tourist destination in the world is UK. Through this advantage, it has increases
the number of visitors in last few months. There are different types of issues which are creating a
higher range of influence over the tourism industry. There are various destinations in the UK
which attract the customers to buy a holiday package of UK. But these are affected by the
various issues. The main issue which affecting the most to the tourist industry is changes in the
technology or technological advancement and changes in environmental weather of destination
place. Except these factors, transportation companies, telecommunication companies and other
hotel industries are also main factor to influence the tourism operation. Transportation
companies ensure about the facilities providing to the movement of the people without troubling
them. There are many issues which can drive the changes such as :
 E-tourism
 transport system
 social networks
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 climate
E - tourism enables the tour operators to serve their customers in an effective way. It is a
information communication technology. Being world's best and largest tourism industry, it is
mainly affected by changes in ICT. Today all the tourism industries are using online portal
services. They provide informations about their package and product through online sites.
Transportation system is a complex factor for any tourism industry. Tourists are not buying those
packages which using transportation medium such as bus or train. Climate change is also a major
issue in tourism industry. Risk of water shortage, melting snow and fast disappearing beaches
might be factors of climate changes. With the increasing level of global warming, there has been
increase in sea level as well.
P1.2 Analysis of different issues by using of accurate methods and resources
There are many issues which has to be faced by every travel and tourism industry. These issues
are as follows :
 Improper infrastructure : the main issue for tourism industry is inadequate of
infrastructure. It involved improper availability of trained manpower, access of
destinations and airlines capacity. There is no proper facility of accommodation as well.
 Pollution : solid wastage and sewage are the main issues in tourism industry.
 Wastage : there is a major problem of wastage done by tourists. Many of the tourists
leave behind their campaign equipments which is a major problem and it increases the
wastage due to disposable facilities as well.
 Sewage system : sewage is increased due to unplanned construction and other facilities. It
also threatens factor for human being's health.
 Poor experience : poor experience of visitors also a cause of issue for tourism industry.
Harassment and unhygienic conditions in some places are the reason of poor experience
of visitors.
 Issues related to the terrorism : violence issues are also threatened factor the tourists.
TASK 2
P2.1 Evaluation of current trends in travel and tourism sector
 Spiritual tourism : Many tourism operators are expecting to expand their area by
launching a new product or re invent product. In present environment, people are
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stressful and disturbed as lives are becoming more competitive and engaged. All tourists
are looking for meditation and spiritual reading. By adding a spiritual in their holiday
package will increase the current trends(Sharpley, and Telfer, 2014. ).
 Adventure tourism: youth tourism are the main factor for the tour operators. They focus
on youth travellers rather than other tourists. Youth travellers want to get knowledge and
experience due to the quality of curiousness. Adventure tourism can be a method to
attract youth consumers. It plays a special role in influencing the attitude and behaviour
of tourists.
 Health tourism : tour operators are trying to add health aspect as well in the holiday
packages. In now trends, all are trying to add Ayurveda, yoga, naturopathy and some
other treatments in their packages to attract the customers.
 MICE tourism : MICE refers to meetings, incentives, conferences and exhibitions. These
factors are rapidly growing in the respect of tour operations. All these contents have
different characteristic and plays a different role in to influence the strategy of making
holiday packages.
 Nature tourism : a major crowd can be gathered by adding a nature tourism in holiday
package. People are seeking to gather information and knowledge about the nature. It is
the best technique to attract the tourists so that they can experience it in natural way.
 Rural tourism : experience of the rural tourism can attract the tourists. There are different
main objectives in this tourism plan such as : improve the lifestyle of rural people, giving
the best experience and maintain the quality.
P2.2 Evaluation by using correct methods and resources
To evaluate the affect of issues and trends on the tourism industry can be evaluated by market
research which helps in to identify the trends. Tourism operators of UK company is using this
method to operate in the best and in an effective manner(Sharpley, and Telfer, 2014. ). With the
change in the environment, preferences and taste of tourists are also changing. The choice of
destination is also vary from one tourist to another tourist. Young generation prefers adventures
tourism while old generation prefer spiritual tourism. Some tourists are curious and knowledge
seeker about historical place. For the purpose of evaluating trends and issues, it is necessary to
evaluate the numbers of visitors as well. It is necessary to collect all the quantitative and
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qualitative data about the tourists. There are some data which is collected from the tourists who
visited UK and conclusion is also expressed :
this table is showing the data related to the overseas residents who have visited UK and the
purpose of visit showing below :
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Illustration 1: data relation
source: contemporary issues, 2016[online]. Available through :
<www.locusassignments.com/solution/unit-6-contemporary-issues-travel-
tourism-assignment-copy>

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Illustration 2: data relation
source: contemporary issues, 2016[online]. Available through :
<www.locusassignments.com/solution/unit-6-contemporary-issues-travel-tourism-
assignment-copy>

these tables showing data related to residents of UK visiting other destinations and the purpose
of the visit is
Table showing the earnings from the overseas residents visiting UK and expenditures from the
UK residents visiting other destinations and their balance.
TASK 3
P3.1 Analysis of whit bread businesses that how could it respond to change
 Technological changes
 Socio economic changes
 Changes in consumer preferences
 Need to attract customers
whit bread business is one of the fastest growing industry in restaurant and coffee shop industry.
It is having more than 50,000 employees in their organisation(Sharpley, and Telfer, 2014. ). The
way in which whit bread company can give a response to the change is evaluated by the
technique of SWOT ANALYSIS AND PESTLE ANALYSIS. Swot analysis helps to identify the
strengths, weaknesses, opportunities and threats to whit bread business. Strengths includes :
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Illustration 3: data relation
Source: contemporary issues, 2016[online]. Available through :
<www.locusassignments.com/solution/unit-6-contemporary-issues-travel-tourism-
assignment-copy>

 huge customer base
 the best quality of service
 the best quality of product
 image in market
 image of brand
 loyal customers
the weaknesses include :
 limited service
 less development of technological equipments
 irrelevant functions
opportunities include :
 expansion
 different services and products offered
 merging
threats are :
 changing in inflation rate
 changing in exchanging rates
 technological changes
 increasing competitive environment
pestle analysis include all the factors such as political, economical, social, technological,
environmental and legal(Sharpley, and Telfer, 2014. ). These all factors are help in to provide the
information to their relevant factor. Such as political factor provide the informations related to
the changes in political parties.
Pestle analysis include these factors :
political :
 tax policy
 data protection law
 education law
 health and safety law
 employment factor
 trade law and policies
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economical :
 government policy
 labour cost
 interest rates
 taxes
 demand and supply
 exchange rates
social :
 social media sites
 lifestyles
 buying habits
 educational level
 sex distribution
 beliefs and values
technological ;
 manufacture or infrastructure incentives
 automation
 flexibility
 improved quality of product
environmental :
 changes in climate
 pollution
 population
 weather
legal :
 copyright law
 import law
 export law
 health and safety law
 hazard law
 consumer law
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By knowing these factors, a company can get knowledge about the macro environment. By using
swot technique, company can improve their efficiency and by pestle analysis, company can
control over the business(Sharpley, and Telfer, 2014. ).
P3.2 Develop strategies on whit bread businesses that how could it respond to change
 Technological changes
 Socio economic changes
 Changes in consumer preferences
 environmental changes
consider timing : the whit bread company has to be focused in allocation of appropriate time to
make any changes. All decisions takes time to manage itself according to the changes.
Create change vision :
P3.3 Justify the strategies
 Form a coalition : in order to respond to change, it is necessary to put together all
employees whose power generates from different sources like from job description, job
title, status and other political significances.
 change the vision : a clear vision helps the company to maintain its position in the
changed environment. Whit bread company is trying to create the visions which are
necessary for change. Developing strategy related create the change vision and then
implementation is also necessary.
 communicate the vision : there are day to day uses of vision in any company. Just
communicate the vision to all the employees is not just enough. There has to be conduct a
meeting to discussed on the change the vision(Sharpley, and Telfer, 2014. ). It is
necessary to talk about the change vision frequently with all the employees and provide
them open environment to give feedback on the change vision.
 create short term goals : company has to be make short term goals and form only one
long term goal. Whit bread has to be ensure about the all short term goals are attainable.
 anchor the change : it is necessary to achieve goals and success that all changes are
observed under each department of the company. With the anchoring of change in every
department will give a higher opportunity to achieve goals.
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 Build new strategy : company has to be ensure about that all activities are done in a
positive way or not. Company can build new strategy to deal with the changes. By
making new strategies and new plans, company can face the issues regarding to the
change. Company should set planning to compare the actual and standard perfomance
level regard to impact of change(Aragon-Correa, Martin-Tapia, and Torre-Ruiz,2015.). .
TASK 4
P4.1Analysis of impacts of issues and trends which affect the travel and tourism sector
There are many types of impacts of issues and trends over the tourism industry such as :
Employment level : Everyone one can see that the behaviour and working patterns of
employees are varied according to their needs and preferences. Changes due to issues and trends
may affect the employees of an organisation.
Technology : according to changes in the technology, Trail finders ltd. company is increasing
the level of productivity in its organisation. It provides better service to their customer with
experienced employees.
On products : the affect of trends and issues in travel and tourism can be seen over the products
and services offered by the company. Company is providing better quality and best features
through their product to maintain its position in the market(Aragon-Correa, Martin-Tapia, and
Torre-Ruiz,2015.).
Holiday trends : according to recent study by tourism industry, it is concluded that changes in
tourism sector is influencing the pattern of holiday package.
Social sites : tour industries are using social sites due to changes in the technology. Social
networking sites are important tools playing beneficial role in tourism industry. It has a huge
impact on tourism industry because needs and preferences of customers are continuously
changing.
Service level : Service level of tour operations must be good. Due to issues, company is facing
the problem of poor service level and poor experience of customer.
Lack of differentiation : level of competition is high in the tourism industry. Company should
follow the strategy of differentiation rather than penetration strategy. But tour operations are not
using differentiation strategy cause of issues and trends(Aragon-Correa, Martin-Tapia, and
Torre-Ruiz,2015.).
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Human resources : due to changes in technology and trends, it is necessary to require well
experienced employees in their place. Just hiring the employees is not enough process in any
organisation. To maintain and manage these employees or human resources in a best manner is
also required.
Main factor which affect the tourism industry is weather. Because all tourists will prefer only
those places where no risk factor about the whether. Lack of differentiation can be overcome by
using differentiation strategy.
P4.2 Discussion about the consequences of businesses failing due to market changes
SHOWING IN POSTER ATTACHED WITH FILE
CONCLUSION
From the above report it can be concluded that, there are many issues and trends which is
faced by all tourism industry. Whit break company which serves the people through restaurant
and coffee shop is successfully responding to the change. It is analysed by swot analysis and
pestle analysis. The factors which are included in these both models are described above.
Diagrams and charts are also presented regarding to the analysis of impact of trends and issues.
Impact of trends and changes on the organisation is in positive way and in negative way as well.
There are many consequences of businesses which fall down the business and decrease the
maintained position in the market due to market changes. Impact of changes can be seen on the
products' and services provided by company to their customers. Whit bread company is
developing strategies to respond to the change such as : Technological changes, Socio economic
changes, Changes in consumer preferences and environmental changes. There are different ways
by which changes affect and influence the tourism industry which can be identified through
employment level, technology, service level, on products and human resources. There are
different consequences like technical and economical which affects the productivity of a
company. At last but not the least, all tourism operators has to be faced all the challenges and
issues due to a part of advanced technology. All tourist operators are using online sited to
develop their product and sell their service. So it is obvious that these changes will affect the
productivity.
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REFERENCES
Books and journals:
Aragon-Correa, J.A., Martin-Tapia, I. and de la Torre-Ruiz, J., 2015. Sustainability issues and
hospitality and tourism firms’ strategies: Analytical review and future
directions. International Journal of Contemporary Hospitality Management, 27(3),
pp.498-522.
Becker, E., 2016. Overbooked: The exploding business of travel and tourism. Simon and
Schuster.
Cohen and et.al., 2014. Understanding and governing sustainable tourism mobility:
Psychological and behavioural approaches (Vol. 43). Routledge.
Fennell, D.A., 2015. Ethics in tourism. In Education for sustainability in tourism (pp. 45-57).
Springer, Berlin, Heidelberg.
Hannam, K., Butler, G. and Paris, C.M., 2014. Developments and key issues in tourism
mobilities. Annals of Tourism Research, 44, pp.171-185.
Moutinho, L. and Vargas-Sanchez, A. eds., 2018. Strategic Management in Tourism, CABI
Tourism Texts. Cabi.
Oviedo-García, M.Á., 2016. Tourism research quality: Reviewing and assessing
interdisciplinarity. Tourism Management, 52, pp.586-592.
Sharpley, R. and Telfer, D.J. eds., 2014. Tourism and development: concepts and issues (Vol.
63). Channel View Publications.
Smith, M.K., 2015. Issues in cultural tourism studies. Routledge.
Wachowiak, H. ed., 2016. Tourism and borders: contemporary issues, policies and international
research. Routledge.
Online
contemporary issues, 2016[online]. Available through :
<www.locusassignments.com/solution/unit-6-contemporary-issues-travel-tourism-
assignment-copy>

contemporary issues, 2016[online]. Available through :
<www.locusassignments.com/solution/unit-6-contemporary-issues-travel-tourism-
assignment-copy>
contemporary issues, 2016[online]. Available through :
<www.locusassignments.com/solution/unit-6-contemporary-issues-travel-tourism-
assignment-copy>
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