Contemporary Travel and Tourism Industry: A Detailed Report

This report delves into the contemporary travel and tourism industry, examining key milestones like technological and transport developments, and lifestyle changes. It explores the elements that enhance tourist experiences, including weather, scenic attractions, amenities, and cultural factors. The report also covers factors affecting tourism behavior, motivation models, recent industry trends, and the factors influencing the popularity of global destinations. Various elements help travel and tourism companies in creating and developing tourists' experiences. The report includes relevant references to support its findings.

The contemporary travel and
tourism industry

Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
P1 Key milestone in the development of the travel & tourism industry.....................................1
P2 Different elements of travel and tourism and the way of creating the tourist experience.....2
LO 2.................................................................................................................................................3
P3 Different factors that affect tourism behaviour......................................................................3
P4 Models of motivation & how they influence consumer decision making process................4
LO 3.................................................................................................................................................5
P5 Recent and emerging trends in the international travel and tourism industry.......................5
LO 4.................................................................................................................................................6
P6 Factors that affect the popularity of a range of global destinations.......................................6
CONCLUSION................................................................................................................................7
References........................................................................................................................................8

INTRODUCTION
Tours and travel industry is increasing and providing various offers to tourists. Titan
travel company of UK covers all continents ranging from rail journey & river cruises to small
group adventures. This study will discuss about some elements that can help the company in
increasing customers experience (Radojevic, Stanisic and Stanic, 2015).
LO 1
P1 Key milestone in the development of the travel & tourism industry
There are several important elements and key milestone that play an important role in the
development of the travel and tourism industry. Technological development, transport
development, lifestyle changes etc. All this milestone have several positive impacts on this
industry.
Technological development 1990: Technological development means development in
technologies that are being used in travel & tourism industry. It is stated that technology has
increased rapidly since the invention of internet. The main changes and benefit which this
industry and tourists got is online booking. Since the 1960's technology has increased with
innovative products including check in systems at airports by which customers can make their
experience easier. Some examples of technological development includes: call centres, digital
TV etc.
Transport development: Transport also play a vital role in the travel and tourism
industry. Development in transport has satisfied consumers changing demands from safer, more
safer to the most comfortable & affordable. Transport system not only satisfy and serve needs of
customers but also provide job opportunities. Different types of transport includes air, rail, road
and water. In the context of rail transport it is stated that during the 1950's people took their
journey by steam trains. Now and by 1960's this rail transport developed to diesel train (Cohen
and Cohen, 2018). This diesel train was much clean, faster and also have the more capacity to
load in the greater quantity.
Destination development 1966: Through promotion and popularity, destinations have
also developed since 1960's. Many years ago most of the destinations were not known and many
were not visited, through now are visited and became popular as well. Destinations development

has also had impacts on travel & tourism industry and Titan travel company. It has increased the
numbers of visitors that increased sales and profitability of this industry.
Lifestyle changes: In the context of lifestyle we can say that there is a drastic changes
and development happen. 50 years ago only few people has high income and they are more
likely to go on a yearly holiday. But in the last 50 years lifestyles of several countries like B
British have changed. Most of the people have now time-saving household goods such as
washing machines, microwave etc. Now people enjoy their life with reasonable income and also
prefer to spent time to enjoy holidays & day trips. The UK has also seen part-time and contract
working. Due to changes in technologies people are allowed to work from home that saves their
time and money(Gupta, 2017).
P2 Different elements of travel and tourism and the way of creating the tourist experience
There are several elements of travel and tourism industry that are called main factors of
attracting and increasing customer experience. Some fundamental attraction and elements of this
industry are described as follows:
Pleasing weather: Fine and pleasing weather is called the main element that helps Titan
travel company in making holiday pleasant of customers. In the context of fine weather and
sunshine, tourists come to visit sea beaches. In Europe, several countries including Spain,
Greece, Italy have now developed many attractive and beautiful beach resorts. Examples of
countries that are the best destination in the context of weather includes Australia, England,
Thailand etc. So it can be said that it has relationship with attracting tourists (Prebensen, Chen
and Uysal, 2018).
Scenic attractions: Scenic attraction and natural resources are other main element. It
consists of lakes, waterfalls, mountains, glaciers, forests etc. all these play an important role in
attracting tourists. It is called that thousands of people are attracted by the Northern slopes of the
Alps in Australia & Switzerland and mountain slopes of Nepal and India.
Amenities: Facilities and activities also play a vital role and it is the main element that
attract and help in increasing customers experience. Amenities like swimming, boating, surf
riding are important features. All these types of facilities and activities attract a larger number of
tourists and also satisfy their needs.
Cultural factors: Cultural and historical factors also influence travellers. It includes art
galleries, museums. There are several countries that are famous for its historical and culture such

as power of Star food on avon in England as it is associated with Shakespeare. Other example is
city of Agra in India which is famous and known for its leaning tower. Many Americans visit
London as it is also popular for its historical and cultural attraction. So it can be said that this
factor increase tourists attraction.
Other factors: Rather than amenities, accommodation art galleries, beaches, zoo,
museum there are several other elements that play a significant role in increasing tourists
experience. Cleanliness, welcoming or hospitality a visitor are prepared through a wide network
cinema theatres. Several campaigns which are being launched by some countries like be nice
also please tourists and increase their experience (Gössling, 2017).
LO 2
P3 Different factors that affect tourism behaviour
Covered in PPT...
P4 Models of motivation & how they influence consumer decision making process
Covered in PPT...
LO 3
P5 Recent and emerging trends in the international travel and tourism industry
Covered in PPT...
LO 4
P6 Factors that affect the popularity of a range of global destinations
Covered in PPT...

CONCLUSION
From the above study it has been concluded that several elements help travel & tourism
company in creating and developing tourists experience.

References
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Cohen, S. and Cohen, E., 2018. Key Milestones and Changing Directions in the Sociology of
Tourism. The SAGE Handbook of Tourism Management. p.86.
Gössling, S., 2017. Tourism, information technologies and sustainability: an exploratory
review. Journal of Sustainable Tourism. 25(7). pp.1024-1041.
Gupta, A., 2017. Tourism an Emerging Milestone in Sustaining the Economy. Journal of Social
Sciences & Multidisciplinary Management Studies. 1(1). pp.19-23.
Khoshnevis Yazdi, S., Homa Salehi, K. and Soheilzad, M., 2017. The relationship between
tourism, foreign direct investment and economic growth: evidence from Iran. Current
Issues in Tourism. 20(1). pp.15-26.
Liang, S. and et.al., 2017. The relevance of mobile tourism and information technology: an
analysis of recent trends and future research directions. Journal of Travel & Tourism
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Prebensen, N.K., Chen, J.S. and Uysal, M. eds., 2018. Creating experience value in tourism.
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Radojevic, T., Stanisic, N. and Stanic, N., 2015. Ensuring positive feedback: Factors that
influence customer satisfaction in the contemporary hospitality industry. Tourism
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Verboord, M. and Brandellero, A., 2018. The globalization of popular music, 1960-2010: a
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Yousefi, M. and Marzuki, A., 2015. An analysis of push and pull motivational factors of
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Online

Recent trends in travels and tourism industry. 2014. [Online]. Available through:
<https://kimiural.com/travel-tourism-today/>