Docklands Academy Travel and Tourism Industry Report, 2018-2019

This report provides a comprehensive analysis of the contemporary travel and tourism industry. It begins with an introduction to the sector's growth and the services offered by companies like Haggis Adventures. The report explores key milestones in the industry's history, from the 1600s to the present, highlighting the evolution of travel motivations and transportation. It identifies the various sectors that contribute to the tourism experience, including inbound, outbound, and domestic operators, and details key elements such as transportation, accommodation, attractions, and services. The report provides examples of accommodation options, including star ratings, locations, and pricing. It concludes by emphasizing the importance of these elements in creating a positive tourist experience, discussing factors influencing tourism behavior and consumer decision-making, and examining recent trends in the international travel and tourism industry. The report also evaluates factors affecting the popularity of global destinations and the significance of elements such as accommodation, transportation, and entertainment services in enhancing the overall tourist experience.

The Contemporary Travel
and tourism industry

INTRODUCTION
Travel and Tourism sector is the fastest growing sector in the world because there are
various individual who wants to travel across the globe. This sector have all the opportunities
such as planning the package and deliver the quality products to the customers during their stay
time. Present assignment is based on Haggis Adventures which is providing services in travel
and tourism sector from 1993 and established in London. This report includes key milestones of
the travel and tourism industry along with the different elements which affects on the tourism
experience. This report will also covers various models of motivation and trends of international
travel and tourism industry.
TASK 1
P1 Key mile stone
Period Why people travel/
purpose
Travel agent usual
distance of travel
Any destinations
1600 The individuals were
travelling for
enjoyment and religion
purposes.
There was no
transportation services
They were uses boats
and ships to travel at
domestic areas
1800 For exploring new
locations in a nation.
At this stage
transportation system
has been introduced
but using of
transportation is much
expensive which can
not be afforded by
People were likely to
visit different locations
in their own country.

mostly people
1900
People were travel for
business and visiting
other places.
Travel services were
introduced by various
companies in the
middle of 90s
2000 Individuals were
visiting various
destination for clicking
attracting pictures
Tour packages were
provided to individuals
by tour operators
2018 In current scenario,
individuals are likely
to visit to spend leisure
time with their
families
Online package are
provided by the travel
and tourism
organisations
REFERENCES :

Cornelissen, S., 2017. The global tourism system: Governance, development and lessons from
South Africa. Routledge.
Different sectors that make up the tourism experience
Different sectors
Accommodation -With proper
accommodation
facilities, they
feel satisfied in their journey
as well as from the hotel services.
TRANSPORTATION -
These services must be
provided to tourist at
reasonable prices so that they
visit the country again.
Entertainment
Services such as casinos,
social halls, sports helps the
customer in
entertainment
and they won't feel bored.
Informational
These services saves the precious time
of customers as these will
be provided by the tour operators
and due to which, their precious
time is also saved

Moutinho, L. ed., 2011. Strategic management in tourism. Cabi.

An identification of key elements of the travel and tourism industry and how they relate to create
the tourist experience identification of the key elements of the travel and tourism
Inbound Outbound Domestic
They are known as acceptant
journey operators who are
providing their services in a
specific country.
For example- FareHarbor is a
kind of inbound tour operator
who is providing services in
UK.
They are called as
multinational operators. They
organise tour programmes for
their own residential to an
another country.
For e.g. High sun is engaged in
outbound tour industry and
conduct programmes for travel
in other nations.
They are called as
multinational operators. They
organise tour programmes for
their own residential to an
another country.
For instance: Golden tours is
engaged in domestic
travelling.

Key elements of UK travel tourism builds with, transport, Accommodations Attractions ,Food
events and conference services, passenger transport services, tourist information
British airways- 21 million travelled daily average 57,000 passengers.
Flight
Water
Road
Illustration 1: Travel %

References: Stone, P., 2013. Dark tourism scholarship: A critical review. International Journal
of Culture, Tourism and Hospitality Research. 7(3). pp.307-318.

Key element of Tourism
Accommodation
Star of Hotels 5 or 7 star 04/03 star 2 star Motels
Locations Leicester London Landcaster london
Name of hotel Leicester Marriott
hotel
Intercontinental Park Grand Restup
Price £216 per night
18,19th
December
£126 per night
18,19th
December
£80 per night
18,19th
December
£80 per night
18,19th
December
Language spoken
by people
English, French,
Japanese, Arabic
Chinese, English,
German
English, French,
Roman
English
Attractions : London

Reference: Jaafar, M., and et. Al., 2011. Entrepreneurship in the tourism industry: Issues in
developing countries. International Journal of Hospitality Management. 30(4). pp.827-835.
Scotland