NHS Healthcare: Continuous Professional Development Report

This report provides an overview of continuous professional development (CPD) within the healthcare sector, particularly focusing on the National Health Service (NHS) in the United Kingdom. It highlights the benefits of practice development, including fostering a transformational culture, improving patient care, and increasing staff satisfaction. A SWOT analysis identifies strengths, weaknesses, opportunities, and threats related to professional skills. The report also discusses various learning and development categories, such as work-based learning, professional activities, formal education, and self-directed learning. It emphasizes the importance of analytical, reflective, and reflective practitioner skills, using a personal experience as a care coordinator to illustrate the application of these skills and the 6 C's (care, compassion, competence, etc.). The report concludes by underscoring the need for value-based systems, collaborative working practices, and effective communication skills for healthcare professionals, emphasizing the role of stress management and ethical conduct in delivering high-quality patient care. The document is available on Desklib, a platform offering a range of study tools for students.

Continuous
professional
development

Contents
s
Continuous professional development.............................................................................................1
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................3
Benefits of practice development:...................................................................................................3
Continuous professional development (CPD)........................................................................6
Analytical reflective and reflective practitioner skills............................................................7
Task 3...............................................................................................................................................9
Reflection.........................................................................................................................................9
Conclusion.....................................................................................................................................10
Reference.......................................................................................................................................11

Introduction
Continuous professional development is regarded as the ongoing process of developing and
maintaining and documenting of professional skill sets. It is associated with the requirement of
specific development activities that are to be carried out and documented for the purpose of
maintaining the membership registration in a professional career aspect. In healthcare sector it is
very important to have required amount of commitment towards improving and learning that can
assist in the process of performing the overall assign roles and responsibilities in a more proper
way (Hasha and Wadesango, 2020). National Health Service is a publicly funded healthcare
system of United Kingdom. There are three systems at a referred to as national health system
which includes health and social care that is created separately. The main founding principles
include comprehensive range of health services that are universal and free at particular point of
delivery. Present report is based on understanding the practice development and the way there
will be continuous professional development in future. Further there will be analysis of skill sets
and there will be a reflective practice that will be drawn to deal with various difficulties and help
in the upcoming time future.
Task 1
Benefits of practice development:
Practice development in healthcare is an evidence-based healthcare service that seeks to engage
individuals at different levels of organisation. In healthcare sector this practice development
focuses on seeking to engage individuals at different levels of organisation. It embraces
approaches that are participatory inclusive and collaborative (Carroll, 2018).
It is associated with person centred health care structure where different practices are to be used
in numerous ways to enhance the clinical services. It is very helpful in the process of analysing
the quality and safety in healthcare to develop shared values and for the service priorities to
improve the communication process.
Benefits of practice development:
There are some of the aspects of development in healthcare sector as mentioned:
 Practice development helps in having a transformational culture and quality becomes one
of the most focused approaches (Bugti, Umair and Basharat, 2021). In this there is

moving from person centred movements to a person centred care. There is improvement
of patient care by translating research into practice.
 There is focus patients staff organisation that may hold the same process for both. It is
also very helpful in allowing people to grow and flourish by providing them with proper
timely audit and quality measures.
 It enables the health care team and nurses to transform the care and culture process that
will lead to increasing the level of staff satisfaction. It is also associated with building of
culture and shared values that for the development of knowledge and skill of staff
members (Hailu, 2019). This process also leads to team engagement and delivering a
person centred culture that is linked with clinician led innovation in the workplace.
SWOT analysis
Strong Weakness:
 There is presence of technical skills and
personal network that is going to assist
in performing the assignment job role
(Betemariam, 2017).
 There is limited work experiences lack
of technical skills and limited education
background.
 Difficulty in conflict resolution skills
and collaborative working practices
 Lack of verbal communication skills.
opportunity Threats
 There is opportunity to use the
communication skills as strength to
meet the needs of industry and personal
network relationships.
 There can be focus on announcing the
present level of communication skills
that can assist in the process of dealing
with all the different types of verbal
communication.
 Limited accessibility to training and
education
 Lack of job opportunities in location
and field because of negative trends in
the industry.
 High amount of competition may lead
to negative mind set.

Professional development plan
Learning and
development
need
Type of
development
Timeline Responsible Comments
Team working
skills
Professional
working skills
One week Managers are
responsible
In health care
sector time
management is
assisting in
having priorities
to be more
successful in
career.
Communication
skills
Verbal skills Two weeks • care
assistant
is responsible
Core of
workplace is
communication
especially in
health care
sector. For
Health care
workers and as a
care coordinator
it is very
important to
properly
communicate
with patients and
their families.

Time
management
Knowledge level
skills
One week • care
assistant
is responsible
Time
management is
required to have
proper
prioritisation of
all the activities
to be more
successful in
career.
Continuous professional development (CPD)
There are some of the aspects that are part of continuous professional development which is very
important to ensure that it complements the practice and ensures the services in healthcare sector.
In present scenario there are different categories of learning and development as mentioned
below:
Work based learning; work-based learning is reflecting the experiences at work by considering
the feedback from service user being a member of committee (Kovalchuck, and Vorotnykova, .,
2017).
Professional activities: it includes being part of professional body and giving presentations at
conference it also includes.
Formal education: formal education system that is going on formal courses and carrying out the
research work.
Self directed learning: in this process there is one direction learning of books and articles.

In present scenario continuous professional development activities include a mixture of different
learning types that are required to carry the different types of activities. In present report there is
focus on self directed learning that is using the own skills and different measures which can
assist in the process of improving the present skill sets (Chatterjee, 2021). There are some of the
skill gaps that are required to be dealt and can be overcome by using of action plan as a tool that
may lead to continuous professional development in long run.
Analytical reflective and reflective practitioner skills
From the above developed action plan and the personal SWOT analysis it is summarised that
there are some of the specific skill sets that are very important in order to perform the
professional activities. It includes communication skills that are very important for the healthcare
workers have to regularly communicate with the patient's there families. It has the process of
buildings positive relationship between has key members. Team work is required for purpose of
working as per specific themes has per the requirements of specific job roles and responsibilities

I am presently working as a care coordinator in the organisation presently there is an analysis of
the reflection of my present experiences in my organisation. In the morning when I visited the
hospital the client required some help because they were not feeling well and was very afraid
from the overall experiences because of the disease from which they were suffering. There was
scheduled operation after two hours for this purpose I had to help in convincing and having a
positive mind set so that they do not lose their morale. The present reflective report is based on
an incident that took place just before the operation of a patient it was one of the major
operations which led to a mental breakdown just before the 2 hours when operation was starting.
As a care coordinator it was my responsibility to handle the patient so that there is proper
positive mindset that is established before starting of the operation.
I was helped by another week of mine who was care helper for this purpose I applied aspects like
communication, compassion and competence from the 6 C’s. For this purpose we immediately
help in coming down because the client was feeling very anxious and the level of anxiety was
increasing very fast.
Feelings: I was feeling very nervous as I was not sure whether I will be able to help the client in
dealing with the situation of anxiety. So I applied to my existing verbal communication skills so
that I can make her calm so that she can be mentally prepared for the operation. The family of
the patient was also very tensed and depressed as they were not able to understand the situation
of patient in the present scenario.
Evaluation: I immediately asked the patient to just relax and close her eyes so that she may get
calm for some specific time period before her operation for which I again focused on the aspect
of care and competence.
Analysis: from this incident I figured that I have made some of the mistakes as I was not using
proper techniques to practically apply and help the patient in reducing high level of anxiety.
There was little confusion that was one of the biggest issues that I faced.
Conclusion: After this incident I understood the importance of care and competence as a part of
6 c model. I also understood that communication is one such aspect that is very important in the
healthcare sector that can help in reducing many emotional and behavioural problems of patients.
Action plan: from this incident I have learnt that it is very important to understand the
requirement of patient and focus on skill sets of care and compassion before conducting any task
in the healthcare sector to prevent the mistakes in upcoming future time period. Based on it I will

be preparing for other action plan that can assist in dealing with all the negative aspects that were
faced by me in the present scenario.
TASK 2:
Covered in PPT
Task 3
Reflection
There is need of value based system that can enable the staff to follow the set of principles hat is
required to ensure high level of care. There are some of the principles and values that are
continually required in order o have procedures, policies and legislations for have proper code of
conduct and other documents in long run. For the purpose of giving best possible care there are
some of the specific high standard care that is required to deliver high quality and individual
care.
Present report is based on National health organisation and the selected career job role is of a a
care coordinator. There are some other specific skills that are required to be performed while
working as a care coordinator and necessary to be added in order to have its proper implication
for future job role. Their overall report has help in understanding the specific skill sets that are
very important in the course of performing the duties and responsibilities as a care coordinator. It
includes different types of communication skills which is directly related to the way patients
have to be handled. Another associated skills set is related to time management because in
healthcare sector it is very important to manage the time because there are multiple directions of
working that are required to be done. Another aspect is associated with the required level of self
confidence which is very important to achieve high score in performing the assigned job role.
Apart from this attitude is also one such perspective that helps in considering effective customer
services. There are many different types of soft skill sets that are required to be present in order
to have proper development in the course of organisational functioning. The present report has
assisted in the process of learning the importance of stress management. In healthcare sector in
situations when there is high amount of negativity or stress it is duty of the health care
coordinator to properly manage the situations so that it does not has a negative impact on present
health situation of patient. While working in teams there can be instances of internal conflicts
which may affect the coordination of work. In order to deal with the internal conflicts it is

necessary to have proper presence of collaborative working practices. Collaborative working
practices assist in the process of dealing with conflicting situations when there is presence of no
proper accountability and reporting relationships. Work ethics is a set of values that is based on
hard work achieved by individual in the course of performing their professional duties. In
healthcare sector work ethics plays a very important part in inheriting the ability to stand and the
overall character.
Conclusion
From the above made analysis it is summarised that successful career in healthcare is very
important for the purpose of demonstrating the clinical abilities and serving the patients. It
becomes important to identify all the weak areas so that for the working can be done by using
tools like professional development plans and SWOT analysis to identify the threats and
opportunities in long run.

Reference
Books and journal
Hasha, R. and Wadesango, N., 2020. Exploring the influence of educators’ continuous
professional development programmes in enhancing students’ achievement in South
African schools. African Journal of Gender, Society and Development (formerly Journal of
Gender, Information and Development in Africa), 9(2), pp.137-162.
Bugti, S.M., Umair, M. and Basharat, R., 2021. Factors Influencing Continuous Professional
Development of Teacher at University Level. Sukkur IBA Journal of Educational Sciences
and Technologies, 1(1), pp.36-46.
Chatterjee, S., 2021. Continuous Professional Development; A Hefty Apparatus for Teaching
English for Competitive Examinations. International Journal of English Learning &
Teaching Skills, 3(4), pp.2629-2640.
Kovalchuck, V. and Vorotnykova, I., 2017. E-coaching, e-mentoring for lifelong professional
development of teachers within the system of post-graduate pedagogical education. Turkish
online journal of distance education, 18(3), pp.214-227.
Betemariam, B.A., 2017. Generating Evidence: The Evaluation of the Teacher Continuous
Professional Development Framework, in the Case of Ethiopia. Lynn University.
Hailu, E., 2019. Implementation of the New School Based Continuous Professional
Development: The Case of Borena Zone Selected High Schools. Journal of Indigenious
Knowledge and Development Studies, 1(1), pp.49-63.
Carroll, E., 2018. Social care worker's perspectives on reflective practice as part of the
implementation of continuous professional development (Doctoral dissertation).