Organizational Behavior: Cooperation and Effective Team Dynamics

This report delves into organizational behavior within Samsung, analyzing the influence of culture, politics, and power on individual and team behavior. It evaluates content and process theories of motivation, exploring how motivational techniques enable goal achievement. The report also examines the dynamics of effective versus ineffective teams, highlighting the importance of cooperation. Furthermore, it touches upon leadership styles, managerial roles, and the significance of behavioral psychology in understanding and guiding employees, ultimately aiming to enhance organizational performance and employee retention through strategic recommendations and insights.

ORGANIZATIONAL BEHAVIOUR

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Table of contents
Task 1: Analyzing the influence of culture, politics and power on the behavior of others in an
organizational context......................................................................................................................3
Task 2: Evaluating the process of motivation an individuals and teams to achieve goal................5
Task 3: Demonstrating an understanding will cooperate with others..............................................8
References......................................................................................................................................13
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Task 1: Analyzing the influence of culture, politics and power on the behavior
of others in an organizational context
Introduction
The organization is one of the renowned companies in the telecommunication industry. The
business of the organization is not only achieved the growth but the organizational culture of the
company is an example for other organizations. In order to know more about the organizational
culture and with the help of this research the researcher will try to know why the organizational
policy of Samsung is one of the best policies. The employment policy, the inner politics of the
organization helps the company to achieve the growth. Apart from this, the working culture and
the working behavior within the organization play an important role for the company to achieve
the growth (Bhushan, 2016).
Organizational behavior
The multi dimensional organizational culture helps the company to sustain in the long run. The
policy of the company is always changing with the changes of the economy and the structure of
the society. The innovative strategy of their organizational policy helps them to achieve the
development within two decade and they are being able to achieve the first position in the
industry of telecommunication. The challenge accepting nature is one of the part of their
organizational culture for which the company key factor of the success of the company (Kim et
al. 2015).
Analyzing the process how organization’s culture, politics and power
influence individual and team behavior and performance (P1)
a. influence on culture
The business strategy, employment policy and other strategies of the organization is the part of
the organizational culture and on the basis of this culture the company is setting their new
policies. The innovative nature is one of the fruitful results of the organizational culture of
Samsung. The organizational culture of Samsung influences the company to innovate new
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technologies and adopt new policies for which they will be able to increase their market share
easily (Ahmed et al. 2015).
b. Hofstede’s Cultural Dimensions
With the help of the power, distance from Hofstede’s Cultural Dimensions theory helps the
organization to maintain the equality. From the uncertainty avoidance index the process how the
organization deals with pressure and anxiety. Through the individualism index, the organization
will be able to measure how much independent they are. With the help of the femininity, index
the organization is able to find the power distribution between men and women. Samsung is
using all of those index and mostly they are using the power distance index because they are
providing the values to their employees ( Piao and Kleiner, 2015).
c. Rise of globalization and digital technology
Through the influence of the organizational culture the company and the employees are
innovative in nature for which they able to produce more advanced products. The Samsung is
reaping the harvest of globalization for which they are providing the whole world the most
advanced products like tablets, android phone, and Smart phone and so on. With the help of the
digital technologies, they are innovation most advanced products like smart television, led
television, pollution free refrigerators and so on (Rai,, 2016).
d. Influence of politics
The organizational inner politics is playing a key role in the success of the organization. The
inner politics of the organization is always motivating the employees to work harder. The inner
politics of the organization is helping the employees to become more efficient by taking the help
of the training and development. Without the proper training and development, it will be
impossible for the organization to achieve the growth properly. Without the influence of the
inner politics, the organization is not able to achieve the growth within two decades.
e. Influence of power
With the help of the market power, the organization is able to achieve the growth. Samsung is
able to invent more advanced technologies for which the company is able to compete with other
companies. This innovative nature has given the birth of the power of Samsung. The Samsung
has both the inner power that comes from the best organizational culture and the market power of
Samsung is coming from the innovative nature of the firm. The organization is able to achieve a
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strong position within the industry with the help of these two kinds of power. Within the
industry, few organizations are there who has this types of power within them.
Task 2: Evaluating the process of motivation an individuals and teams to
achieve goal
Evaluate how content and process theories of motivation and motivational
techniques enable effective achievement of goals in an organizational context
(P2)
Introduction
The organization has a strong organizational culture and employment policy apart from this the
organization has the strong motivational theories and for which the company is able to keep their
labor force more stronger. With the help of the theory, the authority is able to motivate the
workers to produce the qualitative products and services. In addition to that, on the basis of
theory they are also able to invent more upgraded technologies for which the company is able to
sustain in long run. The influencing power of motivational theory will explained in this research.
In addition to that, the researcher will try to find how the Samsung will develop this motivation
theories and how it motivate the workers (Chang et al. 2014).
Motivation
Motivation means the process that increases the desires of an individual. In the case of Samsung,
the organization holds some theories. By applying those theories, the organization is being able
to increase the desires of the employees to produce qualitative output. In this case, the
organization is able to inject both intrinsic and extrinsic motivation into the employees of the
company.
Motivational theorist and theories
a. Content theory
On the basis of the content theory the organization is changing their production style for which
the company is still now is earning the higher profit than any other firms in the world. The
content theory means the changing behavior or the changing needs of the human for which the
companies are bound to change their nature of products. If they are not able to change their
policies or the nature of products then it will be impossible for them to sustain in the market. In
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this regard, the Samsung has adopted a better theory to change according to change with human
needs for which they are able to keep their position fixed in the market. The Maslow’s hierarchy
theory is one of the examples of content theory. Maslow’s theory is suitable content theory for
Samsung (Chang et al. 2014).
Figure 1: Motivational theory
(Source: Chang et al. 2014)
b. Process theory
The theory explains how much the organization is energized and directed. With the help of this
theory, the productivity and the effectiveness will also be described. Vroom Expectancy theory is
one of the example of process theory and it is most suitable for the Samsung. Without this
process theory the organization like Samsung will not be able to represent themselves in front of
the world.
c. Evaluation of theories
The Maslow’s hierarchy theory explains the changing nature of Samsung and for which the
organization is able to compete with other competitors. The theory is not able to explain the
adaptive nature of the organization for which they are able to compete.
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The Vroom expectancy theory has explained the directive nature of organization and but it does
not able to explain how much sacrifice has made by the organization.
Therefore, it is clear that, the Samsung is one of the best organizations, which is able to represent
themselves as rulers of the industry.
The Implications of Motivational Theory on Management and Leadership
within Samsung
Within the organization there is no such inequality between the manager and leader but still
some differences are there because, a leader is directing the employees to follow the policies and
the manager is observing the work of the leaders and employees. The leader has their own style
through which they are handling the employees but the manager has their own style through
which they are observing and guiding the leaders. The leadership style is very much necessary
for the inner growth of the organization on the other hand the proper managerial style is required
for overall growth of company (Henson, 2016).
One of the basic natures of Samsung is that the company is operating with both mangers and
leaders. The motivational theories help the manger to operate the leaders towards the objectives
of the company and the motivational theories of Samsung also operate the leaders to achieve the
departmental goals. Without the proper leadership, style or proper managerial style the
organization like Samsung is next to impossible to proceed. Therefore, both the strategies the
organization has adopted.
Behavioral Psychology
The emotional intelligence is one of important nature of a leader because with the help of this an
individual is able to identify their own emotion and able to differentiate with others. It is very
much important to know because without it an individual leader is not able to know about their
strength and weakness and not be able to others. It is essential not only for leader but also
important for employees of a team because it increases the efficiency and effectiveness of a
team. In order to know more about the psychology of the employees the leader must have the
knowledge about the behavioral psychology. In order to do subjective or objective investigation
a leader can take the help of the behaviorist approach. In order to take decision on the basis of
the nature of a person the leader of an organization will take the help of the person centered
approach the cognitive therapy is one of the important physiological therapy that helps a leader
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to understand the behavior of the employees. Among all the approaches, the behaviorist
approach is more appropriate for the organization like Samsung (Henson, 2016).
Conclusion:
Therefore, the organization is one of the famous companies in the world where the employee
retention rate is lower than the other company. The Samsung is able to develop a hunger within
the employees for which they are able to get more innovative ideas from the employees. In
addition to that, company’s employment reward policy is also influencing the employees to
provide the better service for which the company is able to achieve a significant position within
the organization.
Recommendations:
Samsung have likewise effectively inspired its laborers by making more open doors for workers
to take an interest in instruction and improvement programs. Over the previous decade, a large
number of Samsung workers are presently engaged with instruction and advancement programs.
Samsung have a re-training also, work-preparing program. Samsung Electronics runs Research
and Development (R&D) focus and deliberate training so as to create future arranged human
asset in general R&D, Marketing and administration areas.
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Task 3: Demonstrating an understanding will cooperate with others
Explaining the process that makes a effective team as opposed to an
ineffective team in Samsung (P3)
Introduction
The association is one of the prestigious organizations in the media transmission industry. The
matter of the association is not just accomplished the development however the authoritative
culture of the organization is a case for different associations. So as to find out about the
authoritative culture and with the assistance of this exploration the scientist will attempt to know
why the hierarchical arrangement of Samsung is outstanding amongst other strategies. The
business approach, the inward governmental issues of the association causes the Samsung to
accomplish the development. Aside from this, the working society and the working conduct
inside the association assume a critical part for the organization to accomplish the development.
The association has a solid authoritative culture and business strategy separated from this the
association has the solid motivational hypotheses and for which the organization can keep their
work compel more grounded. With the assistance of the hypothesis, the specialist can persuade
the laborers to deliver the subjective items and administrations. Notwithstanding that, on the
premise of hypothesis they are likewise ready to create more updated advancements for which
the organization can maintain in long run. The affecting energy of motivational hypothesis will
clarified in this examination. Notwithstanding that, the specialist will endeavor to discover how
the association will build up this inspiration speculations and how it spur the laborers. Through
this research the researcher tries to find out the effect of technology on the organizational team
and the process will also be discussed how the technology is influencing the organization to
achieve the growth (Glowik, 2016).
Different types of organizational team
In order to achieve growth any organization needs the specialization without the specialization it
will be impossible for them to increase their profit margin and also difficult to produce huge
amount of goods within a short period of time. In this regard, every organization has their
different specialization team for which they are able to achieve the growth. The different team
has their different responsibilities and they are performing in order to help the organization. In
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every organization, there are problem-solving team which are trying to solve out the different
problems during the production. Apart from this, the decision making problem also be solved
with the help of the problem solving team. The cross functioning team is one of the important
team in any organization. In this regard, different experienced team members are going to
collaborate with other segments of the organization so through the cross-functional team the
company is able to solve different difficult problems. Self-managed team is another important
team in any organization. This team within the company is most empowered team and they have
the power to take the decision. The team members have their certain skill and they are
responsible to perform their duty to achieve the goal (Pina et al. 2014).
The virtual team is very much important for the organization like Samsung because through this
team the authority of the organization is able to communicate with other team digitally. It
provides the easier communication process to the organization. Apart from this, the quality
control team must be there in any organization because the team is identifying the problems of
the products in order to maintain the quality of the products. Through this team, the organization
is able to provide the qualitative products to their customers and able to maintain their market
share (Hwang and Lee, 2015).
Team dynamics and team work
a.
 The group means the collection of individual and with the help of the group of
employees, the organization is able to produce the goods and services. Within an
organization, there may be the special group of employees who has the capacity to
produce special goods with the help of advanced technology. Without the help of the
group of employees, it will be impossible for the organization to continue their
production process. Apart from this, within a group all the employees has the different
skills and responsibilities and they are performing collectively. Without their collective
performance, Samsung cannot be able to continue their business (Shiu and Yasumoto,
2016).
 There is huge difference between a group and team because within a team there are group
of employees and they have the same skill and responsibilities. A team has their own
responsibilities and they are liable to look after a certain part of the Samsung. With the
help of a team, a organization will be able to perform a particular function on the other
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hand, a group of employees is able to perform many functions of a organization. Within a
team, there must be team leader because they will observe the performance of the team
members but within a group there will be no leader because the group members are
observed by the authority of the organization. In case of Samsung most of the employees
are working as the team but they are also in a group as theory are working collectively.
According to the case study, it is clear that, there are different teams like quality control
team, production team, marketing team because without the specialization the
organization like Samsung will not be able to perform well.
 The proper skills of the team members and their awareness about their responsibilities
make a team more effective. Apart from this, the experience of the team members is the
main factors that help a team to become more effective within a organization.
 The inefficiency of the team leader and if the team leader is not able to manage their team
then a team within the organization will be ineffective. If the team members has no such
experience then the team may be ineffective. In addition to that, if the team members are
not able to perform their responsibilities and duties well the team may be identifies as a
ineffective team.
 In this regard, the main impacts of an effective team will be discussed and the factors are
individuals that mean the employees, the team it may be the departmental team and the
last factor is overall organization. In this regard, these factors will be discussed.
Individuals that mean the employees are key factor of a team if they are not able to
perform well or not able to apply their knowledge then the team will not be able to help
the organization to achieve the objectives. With the help of the individuals a team is
formed if the individuals are not effective then it is impossible to develop a effective
team within the organization. In this regard, the organization like Samsung must try to
develop a strong and effective team otherwise it will be impossible for them to keep their
market share intact. As a result of this their growth rate may be declined that they have
achieved over the two decades (Hwang and Lee, 2015).
 Tuckman’ team development: In order to develop a team the organization like Samsung
may take the help of the theory of Tuckman because this theory of team development
help an organization to develop an effective and efficient team for which they can be able
to achieve their objectives quite easily. According to this theory, a team will be
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developed through some stages and those stages are forming, storming and norming and
so on. In case of forming stage the team members must be positive and polite. In this
stage some of the team members will be there in the team who will be not able to
understand their responsibilities for which in this stage the team will not be effective.
After that, the team will be in the storming phase and in this phase many team fails
because the conflict may arise between the team members because each and every one
has their own style of work. After that, the team will enter in to the norming stage in
which the team members will be able to understand their responsibilities and able to
resolve their differences for which the team will be in a stable situation. In this way, a
team will be formed within the organization and a team leader will also be selected to
observe the function of the team.
Figure 2: Tuckman theory of team development
(Source: Hwang and Lee, 2015)
 Belbin’s roles and characteristics: The Belbin’s team role model is also implemented
within the company like Samsung because through this model the company is able to
include the talents and personality in order to make more balanced team. With the help of
this model, the organization is able to remove the weakness of the team members for
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which the Samsung will be able to develop a effective and efficient team within the
company. The team of an organization has mainly the nine roles and those roles will be
discussed here. The team is the implementer because it implements the ideas in reality,
the team is a resources investigator, it is a plant, and team is also a monitor for which
they are able to monitor the functions of the organization. In addition to that, the team is
the shaper, coordinator, complete finisher, team workers and specialist for which the
organization is able to achieve the growth quite easily.
Conclusion:
The multi dimensional hierarchical culture causes the Samsung to maintain over the long haul.
The approach of the organization is continually changing with the progressions of the economy
and the structure of the general public. The imaginative procedure of their hierarchical strategy
encourages them to accomplish the advancement inside two decade and they are having the
capacity to accomplish the principal position in the business of media transmission. The test
tolerating nature is one of the pieces of their hierarchical culture for which the organization key
factor of the accomplishment of the organization.
Recommendations:
In order to achieve the growth the organization like Samsung has to adopt some policies and
those policies are:
1. The organization has to adopt the Tuckman’ theory of team development
2. The organization must adopt the Belbin’s theory of team development
3. Samsung must develop different team in order to make their production process more easier
4. Samsung must adopt the training and development process in order to make them more
effective and efficient
5. The company must appoint more experienced employees and managers otherwise, the
company will not be able to achieve their objective
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