Business Ethics, Copyright, and Data Privacy Homework - [Course Name]

This homework assignment delves into the critical aspects of copyright, ethics, and data privacy within a business context. It addresses key areas such as the protection of organizational information, including financial assets, strategic plans, and client data, emphasizing the potential adverse impacts of breaches. The assignment explores digital rights management (DRM) techniques, specifically region DVD codes, and discusses copyright protection of online images. It examines privacy policies, codes of ethics, and their implications for equity and access, referencing the Australian Computer Society's guidelines. The importance of a workplace code of ethics, data protection, and work health and safety procedures are also covered, along with how to minimize harm through a company continuity plan. The assignment also touches upon server operating systems, communication strategies regarding privacy, copyright, and ethics, and customer care best practices. Finally, it highlights the ACS code of Ethics, focusing on key principles like public interest, quality of life, honesty, competence, professional development, and professionalism.

Copyright and Ethics

Table of Contents
Question 1........................................................................................................................................1
Question 2........................................................................................................................................1
Question 3........................................................................................................................................1
Question 4........................................................................................................................................2
Question 5........................................................................................................................................2
Question 6........................................................................................................................................2
Question 7........................................................................................................................................2
Question 8........................................................................................................................................3
Question 9........................................................................................................................................3
Question 10......................................................................................................................................3
REFERENCES ...............................................................................................................................5

Question 1
There exist broad range of information that organisation needs to protect as breach of
copyright and privacy will lead them to have adverse impact. Basically, they are liable to protect
financial assets of organisation, strategies related with their future planning, employees and
clients information (Coleman, 2012). The reason for this is that if this information is leaked then
intruder can make use of this to have benefits. Along with this, it will create adverse impact on
organisation on the whole in terms of their market share, customers clients as well as on their
image within the market.
Question 2
Region DVD codes are referred to digital rights management techniques that are
configured for allowing right holders for controlling distribution of DVD at international market,
it comprises of date, price, content and release date as per specific region. This region coding can
be legitimately decoded by the usage of hardware. They are not expensive like Philips DVD
player can unlock or decode them in few seconds. Along with this, there are Samsung
Progressive Scan DVD player that comes with HD Upconversion with a model number DVD-
HD860, Pioneer DV-393-s DVD player (Five area of customer service. 2019). Furthermore
there are also certain encoding standards like National Television System Committee (NTSC),
Sequential color with memory (SECAM) and Phase alternating line (PAL).
Question 3
 All the images which are present on the Internet generally protected by the copyright as
artistic works.
 There is presence of different type of copyrights depends upon the category of the
product and service which is going to be protected. So, each category have their different
aspects which are needed to protect so, it is different in nature in respect of all.
 To use the image needed to follow the process. It includes about taking permission to use
photo, provide credit to creator, ascertain the rules under fair use of copyright and use of
images with creative commons license.
 Proper acknowledgement is needed to take from copyright holder and not able to use the
same on the basis of fair use of image
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Question 4
Privacy policies as well as code of ethics takes into consideration both equity and access. As
per the Australian Computer Society, effectiveness along with dignity are considered. For an
instance, they focus on improvisation within quality of life, competence, professional
development and professionalism. The statement does not imply that equity will not be taken into
consideration as the focus is on quality rather than other factors. Organisations ensure that their
privacy policies along with other confidential information of firm are not compromised as this
will lead them to have adverse impact on the ways in which services are being delivered.
Question 5
Code of ethics at workplace is essential to maintain an healthy atmosphere with in
organization and it also helps in conducting the best practice while working in the organization.
It is tried to minimize the risk factors that mainly remain associate with the data privacy and
breach of internal data policy. In multinational companies the data policy remain limited up to
retaining only professional records.
Council of Europe’s Convention for the Protection of Individuals with regard to
Automatic Processing of Personal Data introduced data protection day subject to protect the data
regarding the employees working in the organization. To prevent any physical and non-financial
loss to employees, code of ethics and data protection acts works together and try to maintain the
ethical environment with in the organization (Pym, 2016).
Work health and safety procedures as well as policies renders framework for securing
health as well as safety of their employees within working premises. In addition to this, ethics are
also taken into consideration as it denotes the ways in which organisation furnish their
operations. It creates a strong affirmative impact on employees as well as society. Procedures are
formulated for specified working activities that will yield them affirmative results. They must be
devised with respect to operations they have to carry out.
Question 6
A company continuity plan can minimize company harm, disruption, and loss, and define
which critical company features, machinery, and information must first be restored.
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Privacy: Firstly a formal mail is delivered to all the top level employees and afterwards
all of them are called for privacy meetings.
Data: Their views are analysed by top level executives and at last decision is made
regarding cultural awareness within the organisation.
Question 7
It is an polished version of an working system that requires characteristics and capacities
within an implementation of a customer-server or specific business computing setting.
Features of server operating system: It illustrates the system that has been designed for
installing within and can be utilised within server computers. These systems possess advanced
version in context of features as well as capabilities those are needed by enterprises within
computing environment.
Protection of privacy: It is crucial for firm to make sure that there is privacy as well as
surety with respect to whom access must be provided. This will assist firm to ensure that
abstraction is maintained in context of lower staff as well as higher staff.
Copyright information: This aids them to ensure that confidentiality of information is
maintained in a way that it cannot be copied by third person as it will lead them to have worst
impact. This will yield them with pessimistic impact as information can be copied by any other.
Question 8
 Privacy: While communicating regarding privacy a formal communication process if
followed by the organisation.
 Copyright: In order to communicate regarding copyrights a simple and easy
communication process. It is followed by the company in which all the staff members are
asked to provide strategies in which essential information could be copyrighted.
 Ethics: While planning for implementation of ethics at organisation a simple
communication process is followed. First of all staff members are asked to provide their
views of current ethics and modification is its is required.
Question 9
It is essential to consider different areas while working as customer care executive which
help in resolving different problem of customer in meaningful manner.
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 Do not interrupt in between while customer is making any enquiry or asking for
important information.
 Listen carefully so that not a single part of information get missed.
 Avoid negative question which might irritate customer and they use some harsh language.
 Use analogies to explain technical concepts which would be easier for customer to
understand things (Coleman, 2012).
 Keep the customer informed about the recent changes and upcoming trends within
industry.
Question 10
The ACS code of Ethics is an essential and important part of ACS constitution so it is the
duty of member to advance and uphold the dignity, effectiveness and honour of being a
professional and must adhere to some society value.
The Primacy of the Public Interest:
It is essential to point the interests of the common public above those of personal, enterprise or
sectional involvement.
The Enhancement of Quality of Life:
It is important to attempt in order to heighten the attribute of life individual that might get
affected by company work.
Honesty:
It is necessary to be honest while representing skills, knowledge, goods and services. products.
Competence:
It is the duty to work diligently and competently in favour of stakeholders (Koehler, W., 2015).
Professional Development:
It is crucial to enhance professional development of individual and other association and staff.”
Professionalism:
This would be important to raise the unity of the ACS and the regard of its associate for each
another.”
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REFERENCES
Books and Journals:
Coleman, E.G., 2012. Coding freedom: The ethics and aesthetics of hacking. Princeton
University Press.
Pym, A. ed., 2016. The Return to Ethics: Special Issue of The Translator (Vol. 2001). Routledge.
Coleman, E.G., 2012. Coding freedom: The ethics and aesthetics of hacking. Princeton
University Press.
Koehler, W., 2015. Ethics and values in librarianship: A history. Rowman & Littlefield.
Online
Five area of customer service. 2019 [Online] Available through:
<https://www.techrepublic.com/blog/10-things/10-ways-to-communicate-more-
effectively-with-customers-and-co-workers/>.
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