Corporate Crisis: Addressing Issues and Staff Management Strategies

This presentation delves into the multifaceted nature of corporate crisis management, examining its definition, impact, and the crucial role of strategic responses. It outlines the potential effects of corporate crises, such as reputational damage and decreased employee morale, while also highlighting the importance of proactive measures. The presentation covers major crisis occurrences, including negative media attention and conflicts of interest, and proposes strategies for addressing these issues, emphasizing the significance of staff management and organizational culture. Recommendations include fostering a positive organizational culture through recognition and rewards. The presentation also references relevant academic research, such as the work of Helm & Tolsdorf (2013) and Sojung et al. (2017), to support its arguments and offers insights into practical applications for managing and mitigating corporate crises.

Managing People and Teams
Name
Institution

Scope of the Study
The presentation majors on;
The concept introductory of corporate crisis
Effects on the performance of the organization
Major examples of corporate crisis issues facing
organizations
Recommendations with focus on the staffs

Introduction
Definition of corporate crisis
It entails unexpected and disruptive events that can
potentially cause harm to organization
Has effect on all the organization’s stakeholders
Either reduces or Improves employees performance

Effect on the Performance of the Clinic
What impact will corporate crisis have on the
organization?
creates bad reputation to the company
Reduces the employees moral
Reduces customer's trust hence lowering the turnover

Major Examples of Corporate Crisis
 in the organization, the following are the major issues;
 employees’ absenteeism
Negative media attention
Group and individual conflicts
Product and services recalls(Helm & Tolsdorf 2013,p.187)

Strategic Steps used in Addressing the Issues
The steps need to focus on:
Investigative analysis on the crisis cause
Addressing the specific attentions to eliminate accusations
 unit as the organizational workforce in addressing the
pressing issue

Major Crisis Occurrences
In most cases, the corporate crisis occur on both large
and small business
Media attention-Subjects the corporate to the public
domain
Organizational behavior- In most cases the CEO fails to
clear the crisis issues
Outcome- the aggressive media tends to dig more deeper

Conflicts with Interest Groups
Conflicts arises among the employees of different
cultural, social and environmental background
Conflict might also arise in the situations when the
company fights back to protect itself from the public
domain

Strategic Steps in Addressing Corporate
Crisis
Staffs
 in addressing the issue, the organization needs to
understand that the staff ;
- Are the major backbone of organizational success
- Foster development of organization-customer relations
- Behaviors can either build or destroy the organization’s
reputation

Cont.…
Proper Planning
Address employees and public issues
Prevents further spread of the rumor
Shows organizational concerns and responsibility
Provides platforms for press statements

Handling Strategies suitable for the
organization
A lot of changes have occurred on todays ways of how
industries handle business
Reasons Rapid technological advancement , stiff
competition, market changes such as consumer
preferences(Sojung et al. 2017,p.1087)

Adopting a Positive Culture
To ensure a positive organizational cultures, the following
should be entailed:
 Recognition and Reward of good performance
Is the most practical way of employee motivation
NSF achieves employee motivation through valuing
The motivations include : promotions, gifts, salary
increment etc.