Analysis of Corporate Social Responsibility in UK Recruitment: Networx

This report provides a comprehensive analysis of Corporate Social Responsibility (CSR) within the context of a UK-based recruitment solutions provider, Networx. The introduction defines CSR and its growing importance, particularly for small enterprises. Task 1 outlines the aims, objectives, and purpose of CSR, emphasizing ethical behavior, community involvement, and long-term stability. A project management plan, including a work breakdown structure, network diagram, and Gantt chart, is presented in Task 1. Task 2 details a small-scale research project conducted through a questionnaire to assess stakeholder perceptions of Networx's CSR efforts. The questionnaire explores areas such as CSR awareness, ethical behavior, environmental practices, and benefits of CSR. Task 3 analyzes the research findings, identifying key themes and interpreting responses to determine areas for improvement. The analysis reveals insights into public awareness, ethical considerations, and the perceived benefits and challenges of CSR implementation. The report concludes with recommendations for enhancing CSR practices and reflecting on the value gained from the project, emphasizing the importance of socially responsible business operations.

MANAGING A
SUCCESSFUL BUSINESS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P 1 Aims and Objectives of organisation....................................................................................1
P 2 Project Management Plan.....................................................................................................2
P 3 Work Structure......................................................................................................................4
TASK 2............................................................................................................................................6
P 4 Small Scale research to meet aims and objectives................................................................6
TASK 3..........................................................................................................................................15
P 5 Analysis of research using appropriate techniques and tools.............................................15
P 6 Conclusion and Recommendations on the basis of data analysis.......................................20
TASK 4..........................................................................................................................................22
P 7 Reflecting on Values gained from this project and its advantages in sustainable
performance of Socially responsible organisation....................................................................22
REFERENCES..............................................................................................................................23

INTRODUCTION
Corporate Social Responsibility is a business function that ensures mechanism of active
compliance to law, national or international norms and ethical judgements. CSR activities are
beyond law, it is 'doing good' for the community. At present small enterprises are keener to
develop Corporate Social activities in their businesses. Sometimes organisations go on the far
side of law by adopting policies formed within the internal environment to make sustainable
situation. In this report significance of CSR activities in a small-scale business is explained
through devising aims and objectives for an organisation with the management plan and structure
for completion (Suliman, Al-Khatib and Thomas, 2016). Further, research has been conducted to
meet project targets and recommendations are made in accordance. Networx, is solution provider
for recruitment process in UK, serving more than 800 clients with recruiting solutions and latest
technology. They provide fully tailored solution to clients irrespective their size, resources of
procedures adopted for recruitment.
TASK 1
P 1 Aims and Objectives of organisation.
Aims:-
 To implement Corporate Social Responsibility in its operations with aim of achieving
'good environment, good people and good company'.
 Understand the objective of CSR to keep it aligned with vision, mission and objectives or
organisation.
Objectives:-
A manager must not be concerned with only internal business but with external
environment too.
 Profit maximisation is primary objective of any business, CSR contributes in profit as it
creates sense of trust among individuals and keeps them intact in the organisation.
 Behave Ethically and make contributions to economy by improving quality of work and
not harming thee environment.
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 Feel responsibility towards business surroundings i.e. making contributions for
minimizing negative effects due to operations of business (Kapoor, 2016).
 Ensuring safe working conditions for employees to attract skilled and qualified
employees and providing best and stable working conditions.
 Participation in community lives as the organisation is part of local people too. Holding
good relations with those representatives of community are helpful in achieving
organisational vision and mission.
 Long term stability is ensured through appropriate CSR activities in an organisation.
Purpose of Corporate Social Responsibility in an organisation.
Nowadays people are aware of CSR activities, they are demanding more acceptable
practices in the organisation. To gain competitive advantage whether in terms of employees or
customers and build trust with them (Zentes, Morschett and Schramm-Klein, 2017). Corporate
Social Responsibilities helps in conducting business in ethical ways i.e. considering impact of
social, economic or environmental factors.
Implementing Social Responsibility is concerned with organisational sustainability in
order to ensure that Network is having positive impact on environment, society or economy.
Though many organisations claim to have sustainable practices within the organisation. A
good company make positive impact on society, nevertheless relationship between organisation
and its customers remain subject to debate.
P 2 Project Management Plan.
Project management is plan for managing overall execution process of project. It helps
organisation in meeting its set targets and objectives within time frame. There are various
systematic activities involved in project management procedure planned by using techniques and
tools. Documenting is done while developing plan, and it is not one time process rather a
continuous activity that requires it to be revisited and updated time to time.
Activity Task name Preceding activity Time frame Expense level
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(in days) at each activity
(in GBP)
Research Project 84 days 13550
Stages in project 25 days 2560
A Selection of particular theme
or topic
- 4 days 780
B Identifying a specific issue or
problem to conduct research
project
A 5 days 530
C Determine a time frame A, B 2 days 360
D Analyse costing C 6 days 410
E Apportion competent resources D 8 days 480
Implementation process 41 days 8330
F Literature review survey E 7 days 4250
G Select research specifications E 8 days 900
H Collecting reliable figures and
facts
F, G 10 days 1150
I Arrangement of data within
proper structure
H 4 days 800
J Analysis of facts and figures I 12 days 1230
Closing stages of project 18 days 3060
K Conclusions from project J 9 days 1060
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L Provide valid
recommendations
K 6 days 700
M Documentation of project K, L 2 days 1050
N Submit the prepared project M 1 day 250
P 3 Work Structure.
Work-Breakdown Structure: Work breakdown Structure is a management tool depicts all the
activities performed in the task in one composition. To meet the organisational objectives and
aims it is used by employees (Kelman, and et.al., 2016). It breaks project tasks in smaller
components, a hierarchy of scope of work is formed in this chart to accomplish the project
effectively. It provides an estimate in detail including timings and costs involved in the project.
Structure of WBS is almost similar to decision tree, it follows a vertical tree structure.
Illustration 1: Work-Breakdown Structure
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Illustration 2: Gantt Chart
Network diagram
Illustration 3: Network Diagram
Gantt Chart: It is chart that reflects amount of work completed in the project within a certain
time period in respect to time allocated to that project. It illustrates the initial and ending dates of
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the project. It depicts relationship between activities and their dependencies on each other (James
and Santra, 2017).
TASK 2
P 4 Small Scale research to meet aims and objectives.
Questionnaire Options (1/2/3)
Q.1 Do you know what is Corporate Social Responsibility ?
1. I do not know the topic well.
2. I very well know the topic.
3. I never heard about this topic.
Q.2 Which is significant area in CSR within the organisation ?
1. Policies for workforce
2. Public relations
3. Environment Protection
Q.3 What do you think Ethical behaviour of company is ?
1. Slightly important
2. Fairly important
3. Very important
Q.4 Do you think Operations of Company are Eco-Environmental ?
1. Agree
2. Undecided
3. Disagree
Q.5 What measures company should implement to avoid environmental
harm ?
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1. Energy saving
2. Waste Recycling
3. Developing environment friendly products
Q.6 For increased transparency what practices should company adopt ?
1. Clear information regrading its products and services offered
2. Consumer and Supplier issues for CSR be involved
3. Complaint registration by consumer
Q.7 In your opinion what are the benefits of Corporate Social
Responsibilities ?
1. Enhances brand reputation
2. Strengthens sense of trust among employees and customers
3. Identifying reputational risks
Q.8 What are the issues related to development of CSR ?
1. Lack of assistance by institution
2. Improper Knowledge
3. Increased costs
Q.9 What do you expect in coming future ?
1. Improvement in products and services and their impact on
environment
2. Improvement in influences of energy
3. Developing new products or services that are useful in reducing social
or environmental issues
Any Suggestions for improvement.
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Above presented questionnaire is made for the purpose of identifying areas for
improvement and image of company is eyes of its stakeholders. With use of these questions
company would be able to identify the key areas that have positive impact on its customers.
Theme Analysis
Theme 1: Knowledge of people on Corporate Social Responsibilities.
Particulars Respondents Percentage
I do not know the topic well. 10 33.33
I very well know the topic. 15 50
I never heard about this topic. 5 16.67
Summation 30 100
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Findings And Interpretations.
As per views of respondents it is found that the organisation has almost 49.9 percent of
population is aware of CSR in an organisation. Moreover, 50 percent of selected population is
having good knowledge on topic.
Theme 2: Opinions of public on ethical behaviour of company.
Particulars Respondents Percentage
Slightly important 10 33.33
Fairly important 9 25
Very important 11 41.67
Summation 30 100
9
I do not know the topic well.
I very well know the topic.
I never heard about this topic.
0
5
10
15
20
25
30
35
40
45
50
Percentage

Findings and Interpretations
As per overall opinions on ethics in company towards outside environment two third of
population takes it as an important part of organisational behaviour. However, 1/3rd of population
is viewing it as very important.
Theme 3: Operations of Company are Eco-Environmental or not.
Particulars Respondents Percentage
Agree 19 62.5
Undecided 2 8.33
Disagree 9 29.17
Total 30 100
10
Slightly important Fairly important Very important
0
5
10
15
20
25
30
35
40
45
Percentage