This report analyzes employee retention strategies at Marks & Spencer (M&S), a major UK-based retail company, focusing on the application of corporate social responsibility (CSR). The study, employing an interpretivism philosophy and a descriptive research design, investigates the challenges M&S faces regarding employee retention. Data collection involved questionnaires distributed to employees, exploring determinants of retention, the impact of CSR practices, and associated challenges. The research aims to determine the factors that influence employee retention and how CSR can be used to increase employee retention by 5% within 6 months. Key findings suggest that flexible working conditions and development opportunities positively influence employee commitment. The report concludes with recommendations for M&S to improve retention through CSR initiatives, offering insights into the importance of employee satisfaction and retention for business success.