Corporate Social Responsibility Report for Oak Limited

This report provides a comprehensive analysis of a student's assignment focusing on Corporate Social Responsibility (CSR) within the context of Oak Limited. The report delves into the aims and objectives of CSR, emphasizing its importance in the current competitive market and the need for organizations to build long-term goodwill. It outlines a project management plan, detailing key aspects such as cost, scope, time management, quality, communication, risk assessment, and resource allocation. Furthermore, the report explores the application of work breakdown structures and Gantt charts as essential tools for project management. The assignment also includes a small-scale research component, employing both qualitative and quantitative research methods to assess CSR practices. Finally, the report offers recommendations for research and data analysis, highlighting the gained value from the undertaken research.

MANAGING SUCCESSFUL
BUSINESS

Table of Contents
INTRODUCTION................................................................................................................................3
TASK 1.................................................................................................................................................3
P 1 Aims and objectives for corporate social responsibility.......................................................3
P2 Project management plan.......................................................................................................4
P3 Work break down structure and Gantt chart..........................................................................5
TASK 2.................................................................................................................................................7
P 4 Small scale research on oak limited by qualitative and quantitative research method.........7
TASK 3...............................................................................................................................................10
P 5 Tools and techniques in research in corporate social responsibility...................................10
P 6 Recommendation for research and data analysis................................................................11
TASK 4...............................................................................................................................................11
P 7 Gained value on the undertaken research............................................................................11
CONCLUSION..................................................................................................................................12
REFERANCES...................................................................................................................................13

INTRODUCTION
Today in the competitive market, there is cut throat competition among different
organisation. To make the business successful in the long term is not an easy task as well as to
maintain the success of then business. With the profit gaining the organisation needs to execute its
corporate social responsibility (Arora and Dharwadkar,2011). The organisation has to create
goodwill in the long term in among the customers so that it can survive with progress in the future.
To manage a successful business the organisation. In the competitive market the organisation
communicates with the customers through business. This also implies the social responsibility
which the organisation has to execute because it has some responsibilities or duties towards the
society as well as the people of that. It the following report it will be discussed that for executing
corporate social responsibility the organisation has to prepare a project management plan in which
the objectives and aim of the corporate social responsibility in business of the organisation are
explained which includes the cost,scope,quality of the product,communication, resource and risk
involved in the business.
TASK 1
P 1 Aims and objectives for corporate social responsibility
The organisation oak limited is has the corporate social responsibility regarding its
employees as they are the precious assets to the company (Barnea and Rubin,2010). If the
employees of the organisation are in suitable condition at workplace then they can put their efficient
effort in the work at the organ situation,other wise there will be lack of effectiveness in the work of
employees in the company. For example the company provide sufficient break for tea and lunch to
get reenergised to work in complete working hours. The company has the corporate social
responsibility related to the nature also.
In the nature related responsibility of the corporate social responsibility the organisation has
to monitor the uses of the natural resources so that there will be no wastage in the production. The
organisation has objective to run the business in ethical way so that there will be no harm to any
body else because of the business of the oak limited. The organisation has to implement the rules
and regulation which are implied by the local as well as the international authorities. These rules are
related to customers, environment protections, society, and employees of the business organisation.
Thus the organisation aims to minimise the wastage of the natural resources.
For example for packaging then company need the paper bag for which the trees are cut in
very huge number, so the company should recycle the waste product top protect the trees as well as
the environment. The organisation oak limited is has the corporate social responsibility regarding its

employees as they are the precious assets to the company. If the employees of the organisation are
in suitable condition at workplace then they can put their efficient effort in the work at the organ
situation,other wise there will be lack of effectiveness in the work of employees in the company.
For example the company provide sufficient break for tea and lunch to get reenergised to work in
complete working hours. The company has the corporate social responsibility related to the nature
also.
In the nature related responsibility of the corporate social responsibility the organisation has
to monitor the uses of the natural resources so that there will be no wastage in the production. The
organisation has objective to run the business in ethical way so that there will be no harm to any
body else because of the business of the oak limited (Bondy,Moon and Matten,2012). The
organisation has to implement the rules and regulation which are implied by the local as well as the
international authorities. These rules are related to customers, environment protections, society, and
employees of the business organisation. Thus the organisation aims to minimise the wastage of the
natural resources. For example for packaging then company need the paper bag for which the trees
are cut in very huge number, so the company should recycle the waste product top protect the trees
as well as the environment.
P2 Project management plan
The project management of the oak limited is an important document for the company as it
has many aspects which plays a vital role in the success of the business regarding corporate social
responsibility. The project management plan of the organisation includes the main aspects which
help to predict the future marketing strategy of the business (Carroll and Shabana,2010). The
project management plan helps to execute the corporate social responsibility of the compand in
which the cost of the project, the scope of the business for society, time management, quality of the
product,risk involved in the business and resources for the production. Following are the main
aspects of the project management plan.
 Cost
The project management plan of oak limited includes cost of the project in the business the
company deals. The cost of the project decides the final prices of the product to the end user so the
company has to make sure that minimum cost to be arisen by minimising the wastage of the
material.
 Scope
The scope of the project management plan regarding corporate social responsibility includes the
consideration of the society as well as the environment while running the business. Being the part
of the market and society the company must execute the responsibility about safety of the people

of the society and environment.
 Time
Th project management plan of oak limited must have the time management related to the delivery
as well as production. So that the there will be no loss of the product or material having business in
grocery product (Crane and Matten,2016). The organisation must consider the time line of the
implementation of the rules regarding corporate social responsibility. Top avoid the breach of rule
of the government authority about executing corporate social responsibility the organisation should
implement the guideline in time for workplace.
 Quality
Being a grocery product company the oak limited has to make sure that the quality of the product it
provides the customer is best quality. Because if the quality of the product is low, the customer will
not buy this any more and consequently the business of the organisation will start to fall.
 Communication
Communication is also an important part to make the project management plan successful. In this
aspect, the organisation has the corporate social responsibility of communicating with the
customers as well as the employees (Du,Bhattacharya and Sen,2010). The customers can give the
view on suitable modification in the product so that the organisation will be able to provide better
product to get more success in the business.
 Risk
Every business has the risk in managing the business at successful rate in the long term or short
term. The project management plan provides the information about risk in which the organisation
must try to minimise the risk relating to the society as ell as the environment. The employees also
should be safe at workplace and the product should also be hygienic for the customers.
 Resources
The resources in the business are the base of the organisation. This aspect of the project
management plan of oak limited includes that the organisation should consume the natural
resources at minimum rate in the production process (Eckerson,2010). As there are limited natural
resources, so there should be rules mentioned in the project management plan which are to be
followed by the organisation completely.
P3 Work break down structure and Gantt chart
Work break down structure is very useful methodology for the project management plan of
the organisation oak limited. This structure helps in understanding and preparing a complex task by
divided the whole task in the small different small tasks in a well organised structure. In this work
break down structure there are graphs to show and understand the distribution of the task in small

activities. Graph format is the easiest method to understand the project. In the work break down
structure correlation between the activates and deliverables is also explained. There is time limit is
mentioned for every single activity and task.
The work break down structure is used to provide every information about project
management plan to the people of then organisation so that they can execute all activities one by
one with efficiency (Keller,Parameswaran and Jacob,2011). In this work break down structure there
are various sub tasks attached to the main task. It makes it easy to implement and complete the task
in time with accuracy by the oak limited. Being a grocery company,the organisation has to prepare a
work break down structure for every project of all departments so that the employees can execute
the project with best quality in time limit.
Gantt chart is also helpful for the project management plan of the organization. This chart is used to
monitor and tracking all the progress in the activities and tasks mentioned in the work break down
structure. So if the Gantt chart is prepared with efficiency, the success of the business can be made
sure in the future. In the Gantt chart there are the task in the columns with horizontal lines. In each
column there is start time and finish time of every task is mentioned so that there is accountability
for each task in Gantt chart of project management plan.
(Source: Gantt Chart, 2017)
Illustration 1: Gantt chart

The time and date mentioned in the structure describes that when the particular first task is
completed, only then the next task is started. So the fixed pattern in which the tasks are to be
completed is explained in the Gantt chart. This tool of then project management plan includes the
time remaining of particular activity so that the project manager can make sure that the activity is
done within the remaining time.
Thus both work break down and Gantt chart are the most crucial part of the project
management plan to understand every single process of the organisation and to implement the
project management plan (Khan,2010). There are fixed hierarchy in the completion of the main
project deliverables and tasks with sub tasks inn the Gantt chart and work break down structure so
that there will be no difficulty in preparing project. Both makes the project management plan easy
to implement in the organisation to achieve the success in the business in the long term in the
future.
TASK 2
P 4 Small scale research on oak limited by qualitative and quantitative research method
There some questions which have been asked to the employees with the strength of 100
related to corporate social responsibility.
1. Do you feel that there is a role for Trade Associations in promoting CSR?
Yes
No
2. Does your trade association seek to take an ethical leadership role in the sector?
Yes
No
3. What types of Corporate Social responsibility issues arise for your sector?
Yes
No
4. What sources of pressure is your sector experiencing in relation to Corporate Social
Responsibility issues?
Customer satisfaction
Regulation
5. What importance do you believe that your members attach to Corporate Social
Responsibility issues?
Irrelevant
Very important

6. Do you have any formal programmes or activities in place that promote Corporate Social
Responsibility objectives (whether or not the term CSR is used explicitly)?
Yes
No
7. What benefits do you realise from CSR activities? Which activities deliver greatest value?
Waste disposal
Not a lot
8. What areas of CSR are your clients asking for?
CSR policies
Environmental policy
9. Do you support the reconciliation of work and private life (flexible working hours, child
care)?
Yes
No
10. Do you have a business system which ensures professional development of your employees
(career-development plans)?
Yes
No
Interpretation
1. Do you feel that there is a role for Trade Associations in promoting CSR?
Yes 90
No 10
From the above response it can be interpreted that 90 people of the organisation that there is an
important role of trade association in promoting corporate social responsibility while only 10 people
think that there is no role of trade association in promoting corporate social responsibility.
2. Does your trade association seek to take an ethical leadership role in the sector?
Yes 70
No 30
From the above response it can be interpreted that 70 people of the organisation agree that the trade
association of the organisation seek to take ethical leadership role in the sector. While 30 people do
not agree on that.
3. Is there any types of Corporate Social responsibility issues arise for oak limited company?
Yes 85
No 15

From the above response it can be interpreted that there are many issues in the organisation related
to corporate social responsibility .While 15 people of the organisation think that there is no issue
related to corporate social responsibility. It shows the organisation is facing many issues regarding
corporate social responsibility.
4. What sources of pressure is your sector experiencing in relation to Corporate Social
Responsibility issues?
Customer satisfaction 25
Regulation 75
From the interpretation it can be said that there is a little pressure of customer satisfaction which the
organisation is experiencing about quality of the product. While there is lot of pressure on the
organisation about implementation of regulation of corporate social responsibility.
5. What importance do you believe that your members attach to Corporate Social Responsibility
issues?
Irrelevant 30
Very important 70
Fro the above response it can be concluded that most of the people of the organisation think that
corporate social responsibility members are very important. While little stenmgth think that they are
not relevant.
6. Do you have any formal programmes or activities in place that promote Corporate Social
Responsibility objectives (whether or not the term CSR is used explicitly)?
Yes 40
No 60
From the above response it can be interpreted that 40 people out of 100 agree that they have the
formal programme or activities in place that promote corporate social responsibility objectiveness
60people do not think like others on that.
7. What benefits do you realise from CSR activities? Which activities deliver greatest value?
Waste disposal 85
Not a lot 15
From the above response it can be interpreted that most of the people agree that the organisation
gets maximum benefit of waste disposal by corporate social responsibility.
8. What areas of CSR are your clients asking for?
CSR policies 90
Environmental policy 10
Fro the above interpretation it can be said that the clients of the organisation mostly ask for
corporate social responsibility while some ask for environment policy.

9. Do you support the reconciliation of work and private life (flexible working hours, child care)?
Yes 40
No 60
From the above interpretation it can be said that 60 people think that the organisation do not
support the reconciliation of work and private life. While 40 people think that there are flexible
working hours at workplace.
10. Do you have a business system which ensures professional development of your employees
(career-development plans)?
Yes 70
No 30
From the above interpretation it can be said that most of the employees get the professional
development by a business system. While few people of the organisation think that there is no
effective business system.
TASK 3
P 5 Tools and techniques in research in corporate social responsibility
In the research of oak limited about corporate social responsibility require some crucial tools
and techniques which help inn research. Among all the techniques and tools two techniques are
main important like qualitative techniques and quantitative techniques (Lindgreen and
Swaen,2010). Qualitative techniques are the most easiest technique for research in which the result
can be achieved very fast so that decision regarding corporate social responsibility for managing the
successful business of the company. In the qualitative research techniques data is in particular
language and words which makes it easy to understand as well as to conclude the whole research in
time. For example the customers are asked about the quality of the product. The response and the
data are in word form only like good or bad.
In the oak limited company corporate social responsibility need to analysed by the research
method especially qualitative in which some questions are asked to the employees of the
organisation as well as the employees of the organisation (Mathur,Mathur and Kenyon,2012). So
that the awareness about corporate social responsibility can be spread in the whole organisation in
term of employees working condition,customer satisfaction and responsibility towards society.
Another effective technique of research for corporate social responsibility is quantitative
method. It this research method the data is in numerical value which provides the accurate result of
the research. In the quantitative method there are fixed number of the data which is used in research
about corporate social responsibility. For example customers or the employees of then organisation

are asked about how much consumption of natural resources the organisation does in one month.
Then the response will be in only numerical value. Thus the both research method about corporate
social responsibility are useful tool in the research.
P 6 Recommendation for research and data analysis
In oak limited many effective methods of research are used related to corporate social
responsibility. Still there are some scope of improvement in the research method and data analysis
of the organisation to make the business successful (Peloza and Shang,2011). The data collection
method can be modified to gain more accurate research and data can be analysed in effective
manner. The organisation should prefer the quantitative tools than the qualitative tools of research
so that the decision regarding corporate social responsibility can be taken in time.
Regarding the improvement in implementing the corporate social responsibility, the
organisation should provide information about guideline of authorities to its employees in the
organisation so that there will be no difficulty in the business. Another important recommendation
for the organisation is that it should be unbiased when collecting data from the employees in the
research. The social recommendation for the organisation is that it should make some efforts for the
well being of then poor people of the society in the term of food , shelter so that it can contribute in
the social value to some extent (Ramasamy and Yeungand,2010). Other recommendation regarding
internal atmosphere is that the organisation should make a healthy and positive atmosphere for the
employees so that they can work with efficiency.
Thus the organisation should follow every rule and regulation related to environment as well
the society. So that there will be no harm to environment because of then business of the oak
limited. The organisation should use the deep and easy method for the research and data analysis
like questionnaire, interview and statistical data. By adapting the recommendation the business of
then organisation can gain the desired success in the long term in the future.
TASK 4
P 7 Gained value on the undertaken research
From the undertaken research I found that the corporate social responsibility is like a
inseparable part of the success of every business of the organisation like oak limited. Being a
grocery wholesale company it needs to follow each rule and regulation regarding corporate social
responsibility sop that it can mange its business success in the long term (Smith,Binnsand
Tushman,2010). The research report of the business should be formally accurate document so
that there will be easy and fast effective decision can be taken regarding social responsibilities
which the organisation has towards people, environment. The research report should be clearly

explained so that the employees are not confused about the report information to gain the goal of
the corporate social responsibility of the organisation (Steurer,2010). With gaining the profit and
revenue , the organisation has responsibility to obey which leads the betterment of the society as
well as the protection of the environment.
To maintain the success of the business, the organisation should make sure that it fulfil all
the duties regarding then safety of the employees in the organisation and the natural resources are
consumed at minimum rate as they are available in fixed amount .Thus in my founding it can be
said that the corporate social responsibility is implied on every business organisation all over the
world. In the situation of the breach of any rule regarding corporate social responsibility, the
success of the business might be hindered in the future (Tian,Wang and Yang,2011). To make sure
the customers are satisfied, the organisation should improve its quality of the product. The research
report and the analysed data should be useful and transparency so that appropriate actions can be
taken by the organisation to manage the success of the business.
CONCLUSION
From the above report it can be concluded that every organisation is required to implement
each single rule and regulation related to corporate social responsibility implied by local as well as
international authorities regarding society and environment. There are many aims and purposes of
the organisation for implementing corporate social responsibility. The project management plan is
also important in corporate social responsibility in which the work break down structure and Gantt
chart. With the help of these chart and structure every task in the organisation can be arranged
systematically. The organisation needs to conduct survey regarding corporate social responsibility
which can use some tools and techniques like qualitative and quantitative .So the corporate social
responsibility contributes in the success of the business in the long term.