Comprehensive Report: Corporate Social Responsibility & Sustainability

This assignment comprises a report focusing on corporate social responsibility (CSR) and sustainability within an organizational context. It includes identifying relevant legislation, standards, and codes of practice, both Australian and international, related to CSR. The report details internal and external sources of information for CSR framework, such as company policies, employee input, community guidelines, and governmental regulations. It also examines how CSR aligns with organizational goals, providing examples of drivers, benefits, opportunities, and barriers to CSR implementation. Furthermore, the assignment identifies typical stakeholder groups involved in CSR strategies and explores emerging approaches and best practices in CSR. Finally, it outlines change management techniques for implementing a CSR strategy and procedures for maximizing engagement in CSR through consultation and idea generation.

BLOCK 5 – MAKE IT SUSTAINABLE
Assessment Workbook 1

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy
of your work.
Student Declaration:
þ None of this work has been completed by any other person.
Student name:
Student ID:
Date Completed:
Student Declaration
Signature:
þ I have not cheated or plagiarised the work or colluded with any other student/s.
þ I have correctly referenced all resources and reference texts throughout these assessment
tasks.

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Table of Contents
....................................................................................................................................... 1
Assessment Overview........................................................................................................ 4
About your Assessment.................................................................................................. 4
Assessment information & schedule...............................................................................4
Assessment Conditions...................................................................................................... 5
Required Resources........................................................................................................... 5
Submission of Assessments............................................................................................... 5
Late or incomplete Assessments........................................................................................5
Assessment Workbook Requirements.............................................................................5
Reasonable Adjustment..................................................................................................... 6
Task 1: Written Questions.................................................................................................. 6
Introduction to Tasks 2-5 in Workbook 1 and 2.......................................................13
Task 2 Identify the context for corporate social responsibility and workplace
sustainability policies.................................................................................................. 13
2.1 Briefing Session..................................................................................................14
2.2 Report on the context for the corporate social responsibility initiatives..16
Evidence Checklist....................................................................................................... 20
Coach/Assessor Feedback & Comments................................................................20

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Assessment Overview
About your Assessment
This assessment workbook includes a series of assessment tasks. You are
required to address each task as instructed. In order to complete this workbook
satisfactorily, you are to complete each and every one of the assessment
tasks.
Units Assessed this Block
BSBSUS601 - Lead corporate social responsibility
BSBSUS511 - Develop workplace policies and procedures for
sustainability
More information about these units of competency and the evidence
requirements can be found at:
https://training.gov.au/Training/Details/BSBSUS601
https://training.gov.au/Training/Details/BSBSUS511
Assessment information & schedule
Below is the suggested schedule of assessment to be completed within this
workbook
Task About this Task
Scheduled
completio
n
Task 1 Written Knowledge Questions Week 1 to 5
Task 2
 Read the Case Study
 Attend a briefing session in simulated work
conditions with the CEO of the organisation
 Compile notes to support the development
of a Corporate Social responsibility and
Sustainability Policies Report
Week 1-2
Task 2  Develop the Corporate Social responsibility
and Sustainability Policies Report Week 3-5
Task 3
 Develop a sustainability policy
 Develop an implementation plan for the
sustainability policy Week 4-5
Task 3
 Distribute sustainability policy via email
 Develop a promotional flyer for the
sustainability policy
 Complete a purchase order
 Organise a peer-review of the sustainability
policy
Week 5-6
Task 4  Consult with a stakeholder about CSR
strategy and practices
Week 5-7

BLOCK 5 – Make it sustainable
Assessment Workbook 1
 Develop a CSR strategy
 Develop a CSR policy
 Integrate CSR policy and strategy in existing
policies
 Communicate CSR initiatives to
management
Task 5
 Review implementation of the sustainability
policy
 Review implementation of CSR strategy and
policy
Week 7-8
The two units above have been clustered for delivery and assessment.
This assessment workbook comprises a mix of assessment methods designed to
evaluate your competency in the unit of competency. You are required to
address each task as instructed. To complete this workbook satisfactorily, you
are to complete each task satisfactorily.
Assessment Conditions
Skills in these units must be demonstrated in a workplace or simulated
environment where the conditions are typical of those in this industry's working
environment.
This includes access to:
 corporate social sustainability legislation, regulations, standards and codes
 organisational documentation on sustainability, including corporate social
responsibility
 corporate sustainability legislation, regulations, standards and codes
 organisational documentation on sustainability and sustainable practices.
Assessors of these units must satisfy the requirements for assessors in
applicable vocational education and training legislation, frameworks and/or
standards.
Required Resources
Students are required to have access to:
 Own laptop/desktop and smartphone with internet access
 Microsoft Office suite of applications or similar software
 Learning material through Insight Academy's Learning Management System
(LMS)
 Policies and procedures folder
 Other (any additional resources applicable to the task as specified by the
coach)

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Submission of Assessments
This assessment is a log-book exercise and should be filled out and handed in at
the end of the Term along with your other assessments.
Late or incomplete Assessments
In line with our Late and Incomplete policy (outlined in our student's handbook
and the Block guide). Please make sure you attempt, check and complete all
your assessments. Where possible contact your Coach or the Academic
department [e-mail]
Assessment Workbook Requirements
Each part of this assessment has specific instructions, please read them
carefully.
 Fill out ALL boxes before submitting, and make sure you answered ALL
parts of the tasks.
 If you are missing one small part of any question, it will be marked as
unsatisfactory.
 Please turn on auto-correct to Australian English (Microsoft Word  Tools 
Language) or download the "Grammarly" plug in to correct grammar mistakes.
Reasonable Adjustment
Reasonable adjustment will be provided for learners with a diagnosed disability
or learning difficulty in accordance with the nature of the disability or difficulty.
This is to ensure that the participant is not presented with artificial barriers in
demonstrating achievement in the program of study. Reasonable adjustment will
need to be discussed with your Coach and the Academic Manager prior to
assessment.
Task 1: Written Questions
This task is a knowledge questionnaire.
You are required to address each question as instructed. To complete Task 1
satisfactorily, you must address each of the questions satisfactorily.
Questions 1.1
Identify and list four (4) legislation, covenants, standards, and codes of
practice relating to Australian and international standards about Corporate
Social Responsibility (CSR).
Select two from your list and outline their key provisions.

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Question Answer (40-80 words)
List four (4) legislation,
covenants, standards and
codes of practice relating to
Australian and international
standards about CSR.
WHS: Under Work Health and Safety Act 2011,
business organization should meet requirement
of CSR and need to ensure workplace remain
safe.
Envrioment Protection Act 1970: This is key
element of CSR which company need to follow to
protect environement.
Privacy Act 1988: This is another element of CSR
that highlight company need to handle personal
information of customer, worker and other
stakeholder.
Australian Human Right Commission Act 1986:
This allow company to protect right of worker
and stakeholder.
Choose your selected one
from the list:
WHS: Under Work Health and Safety Act 2011,
business organization should meet requirement
of CSR and need to ensure workplace remain
safe. This legislation play vital role in providing
support to CSR of the company and allow them
to become responsible towards betterment of
workplace.
Choose your selected one
from the list:
Envrioment Protection Act 1970: This is key
element of CSR which company need to follow to
protect environement. This legislation process
allow company to ensure they remain
responsible towards environment while
performing business process.
Question Outcome Satisfactory Not yet satisfactory
Assessor Comments and Feedback
Questions 1.2
 Identify and list four (4) internal and four (4) external sources of
information relevant to the CSR framework, including:
o Examples of legislation, regulation, standards and codes of practice
o Examples of organisational objectives, culture and current policies and
practices
 Explain how you would use the sources when gathering information about
CSR in an organisation. (50-100 words/source type)

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Question Answer Use
Internal sources of
information relevant to the
CSR framework.
List four (4).
1. Company’s
Policy
2. The Employees
3. Stakeholders
4. Culture
To gather information
about CSR;
 Reviewing
company’s
policy.
 Interview of
employee
 Survey of
stakeholder
 Identification of
workplace health
and safety.
External sources of
information relevant to the
CSR framework.
List four (4).
1. Community
2. Society
3. Government
4. External
stakeholder
To gather information
about CSR;
 Assessing
community
guideline.
 Understanding
societal needs.
 Examining
legislation
process.
 Survey of
external
stakeholder of
the company.
Question Outcome Satisfactory Not yet satisfactory
Assessor Comments and Feedback
Questions 1.3
Address the following questions about elements of a CSR strategy:
Question Answer
Explain how CSR can align
with organisational goals.
Provide an example of an
organisational goal that is
HRM and CSR: Every business organization focus
on betterment of their employee, following
ethical guideline of CSR, company craft HRM
policies accordingly for example; Fair Deal in

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Question Answer
relevant to CSR in your
discussion.
(50-100 words)
Employment process, allow company to ensure
they avoid any kind of unethical practice
including discrimination, violating employee
right and lack of WHS process and risking
employee’s life. Company goals should meet
CSR, craftin valuable HRM policy help company
to even respect worker of labour market and
provide them opportunity to grow. goals can be
for example; Company’s goals is to increase
employee retention within year then company
should focus on basic CSR rule for betterment of
employee.
Provide three (3) examples
of drivers and three (3)
examples of expected
benefits of a CSR strategy.
Drivers
Benefits  Stable growth
 Brand recognition
 Customer and community
loyalty
Provide three (3) examples
of opportunities and three
(3) examples of barriers to
CSR implementation and
operation
Opportuniti
es
 Increase sales and
customer loyalty
 Finest financial benefit
 High ability to attract
talent
Barrierrs  Lack of stakeholder
awareness
 Lack of training
 Risk of failing or meeting
needs
Provide four (4) examples of
typical stakeholders groups
or individuals involved in a
CSR strategy.
 Investor groups
 Human resource department
 Employee group
 Local authority
Research and list three (3)
emerging approaches and
best practice in CSR
relevant to an
organisational context and
industry of choice.when
implementing a CSR
strategy.
(50-100 words)
Organisational
context and
industry of
choice.
Every business organization
is compile with CSR that
allow them to ensure
responsibility towards
environment and key
element including customer,
nature and society.
Approaches and
best practices
Economic approach: The
economic responsibility
means organization need to
focus on betterment of the
economy for example

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Question Answer
actively participating and
contributing in betterment of
economic.
Social approach: The social
approach means focusing on
betterment of society,
community and local area.
Organization have to provide
benefit to all these element
to ensure they follow CSR in
business process.
Environmental approach:
Environemental approach
means organization have to
focus on betterment of the
nature for example waste
management, reducing
nature harming activities and
other element of the
company to ensure CSR
process.
Outline two (2) change
management techniques
that can be used when
implementing a CSR
strategy.
(80-120 words)
Creating urgency: Creating an urgency is one
of the best techniques that can be used in
implementing CSR strategy because if company
create a sense of urgency then employee and
other stakeholder of the company will meet
demand as fast as possible. Urgency means
creating awareness in the workplace about
chage that going to happen by implementing
CSR in the workplace.
Building team: Building is one of the most
important tecyhnique of change management
that allow company to ensure they build a team
that can handle change, when organization
implement CSR then a build balance risk and
success, without team CSR strategy might fail
and company have to face failure for change
management.
Question Outcome Satisfactory Not yet satisfactory
Assessor Comments and Feedback
Questions 1.4
Outline the following procedures for maximising engagement in CSR:

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Procedures Outline (30-50 words each)
Consultation Consultation means asking or consulting about
something, company perform consultation to
resolve any issue that might occur while
implementing CSR. Consultation may be done
with stakeholder, investor, external bodies and
government before implementing CSR.
Generating ideas and
options
For max. engagement in CSR, company generate
idea and certain option that allow them to follow
CSR effectively for example; generating Idea to
capture benefit of CSR including brand
recogniotion and customer and society loyalty.
Communicating information Communication is one of the most important
thing that allow company to ensure effective
enagagement in CSR. It is very important for
each and every member of company to
communicate proper, correct and right
information to ensure CSR process goes
smoothly.
Addressing barriers and
resolving problems
Addressing barrier is one of the most important
thing for the organization to ensure effective
engagement in CSR for example solving
workplace conflict allow company to ensure they
focus on betterment of the employee and their
interest in the workplace.
Training Training is important as this allow employee to
become part of company and follow policy and
procedure for smooth run. Max. engagement in
CSR allow company to provide training and
development to employee.
Question Outcome Satisfactory Not yet satisfactory
Assessor Comments and Feedback
Questions 1.5
List and briefly outline three Australian and international standards relating to
corporate sustainability.
(20 – 30 words each)
Australian and/or
international standards
Outline
The Economic standard The Economic standard means organization
focus on building better economy, this simply

BLOCK 5 – Make it sustainable
Assessment Workbook 1
Australian and/or
international standards
Outline
means company will ensure they follow CSR with
effective policy and procedure. The economic
area means generating surplus profit with the
help of effective policty and procedure.
The social standard The social standard means company focus on
betterment of the society for example working
for local regional area and providing them
education. Social standard simply focus on
people and their betterment including right of
employee, right of nearby people and other
process that allow company to remain
responsible towards society.
The environmental standard The environmental standard means company
focus on environment and its betterment for
example reducing waste, reducing pollution and
maintaining nature protecting policy.
Question Outcome Satisfactory Not yet satisfactory
Assessor Comments and Feedback
Questions 1.6
Think about an organisation that you are familiar with, what is the environmental
or sustainability legislation, regulations and code of practice that is applicable to
the organisation?
List and describe three (3).
(30-50 words/description)
Environmental or
sustainability legislation,
regulations and code of
practice
Brief description
The Environment Protection
and Biodiversity
Conservation Act 1999:
This is one of the most important environement
protection act in Australia that outline policy and
procedure to protect environment and wildlife,
every business organization have to compile
their policy with this act to ensure they remain
responsible towards environment.
Code of practice for
wastewater overflow
management:
This code of practice is design for evey industry
to ensure thet manage wastewater and convert
them into drinkable water. This policy allow
organization to collect wastewater and send it to
water purifying plants in Australia.
Energy and Utilities This is another regulation provided by Australian