Council Bike Share Scheme Kiosk Interface Design & Usability Report

This report assesses the interface usability of the Council Bike Share Scheme kiosk, focusing on the design and functionality of its website. It begins with an introduction to interface design, emphasizing the importance of wireframes and conceptual models. The report details the design concepts and recommendations for the Home, Services, About Us, and Contact Us pages, highlighting key elements such as information sharing, service accessibility, mission communication, and user support. Alternate designs are also presented, offering variations in layout and content presentation to enhance user experience. The analysis includes suggestions for improving user interaction, content clarity, and overall website effectiveness, drawing from references on rapid prototyping and user-centered design. This document is available on Desklib, a platform offering a range of study tools, including past papers and solved assignments for students.

Interface Usability
Student Name:
University name:

Introduction
 Interface is the intermediate communication medium between the system
and the user
 The final interface is designed through several processes such as wireframe
and then interface conceptual model design
 The wireframe diagram is the screen blueprint
 It is responsible for presenting the skeletal framework of the designated
system or website

Council Bike Share Scheme kiosk
 The wireframes are designed based on the case study of Council Bike Share
Scheme kiosk
 The website will not be same as any other e-commerce site
 The website will be used mostly for the information sharing purpose
 As the project is not only for business but for environmental awareness also
 The website will be able to communicate all the objectives properly with the
users

Home Page

Home Page Design Concept and
Recommend
 The home page of Council Bike Share Scheme kiosk display has proper
information of the project
 The page should have some images that can be shown as the header image
 It is recommended that the home page is simple and understandable
 Images are effective in communicating purpose of the website

Services Page

Services Page Design Concept and Recommend
 The services page must have the proper information of the services of
Council Bike Share Scheme
 The scheme has several stations and all the locations of the stations should
be shared with users
 The image of the bikes will attract the users as they will be able to see the
product that they will book
 The users who have recently used the service will promote the scheme
 It is recommended that the website can interact with the user properly
 That is why location tracking option has been given

About Us Page

About Us Page Design Concept and Recommend
 The about us page is used for sharing the missions, objectives and team
members related information
 The wireframe has a mission statement that will effectively communicate
the mission of the Council Bike Share Scheme in brief
 The about section will share the purpose of the Council Bike Share Scheme
and objectives of the project
 Leadership is for transferring the information regarding the people
associated with the project

Contact Us Page

Contact Us Page Design Concept and Recommend
 The wireframe of the contact us page contains all the communication
related data
 The wireframe contains a form through which the user can directly send
queries to customer support
 It is recommended that the contact us page must have contact number,
address of the head office and main id of the organization
 The “Send Us a Mail” form has been presented in a different section so that
user can immediate catch that the functionality of the form is different than
other contents

Alternate Designs
 The alternate designs are generally used for having an backup design
 The balsamiq mockup allows the designers to crate alternate designs in the
software through a section of the Property Inspector panel called “Alternate
Versions” below the notes for that wireframe

Alternate Home Page

Home Page Design Concept and Recommend
 The wireframe has more options than the official version
 This wireframe contains the header section like the previous one but is slider
 The menu options like “How it Works” and “What it’s For” are dropdown
 This way the website can allows the user to access the required page very
easily
 If the user is new, it is not mandatory to provide all the details at the
beginning
 The wireframe contains a form that can be used to initialize the registration
process, the user will click on get started and the website will accept the
user as registered one

Alternate Services Page

Services Page Design Concept and Recommend
 This alternative wireframe diagram has less information about the service
 In contrast to that the wireframe diagram has comments of the users
 These comments can be used to attract customer interests
 This wireframe alternative also has a location detection section
 The user can search the nearest station and get direction

Alternate About Us

About Us Design Concept and
Recommend
 This wireframe diagram proposes a sub menu for the about us information
 This is done for making the content more clear and concise
 The wireframe diagram proposes a title for each about us section
 It is recommended that the about us page consists of a mission statement
 In this alternative design, the mission statement has mission and purpose of
the project

Alternate Contact Us Page

Contact Us Design Concept and
Recommend
 In this design the website does not have a query send form in the contact
page
 The wireframe proposes different sections that allows a user to understand
the solutions to their concerns. As an example, “Have a Question?”
 The design on the other hand provides all the contact information of the
organization

References
 Ronquillo, C. E., Currie, L., Rowsell, D., & Phillips, J. C. (2016). Using rapid
prototyping to design a smoking cessation website with end-users.
 Murillo, D., & Herrera, J. (2015, July). Use of wireframes and mockup on the
redesign of a university website using the methodology User Centered
Design. Memorias del VII Congreso Iberoamericano de Telemática CITA2015.