The Impact of COVID-19 and Brexit on Broadgate Campus Project

This business management project investigates the multifaceted impacts of COVID-19 and Brexit on Broadgate Campus, a significant real estate location in London. The project begins with an introduction that outlines the research questions, aims, and objectives, focusing on how flexible working has evolved, the effects on employee motivation and customer satisfaction, and the changing skills required of employees. A comprehensive literature review explores flexible working arrangements, the pandemic's effects on employee motivation, and the importance of technological and interpersonal skills. The methodology section details the use of secondary research methods, including books and online journals, to gather both qualitative and quantitative data. The project also addresses ethical considerations, emphasizing the importance of adhering to moral norms in research. Finally, a proposed timescale of six weeks is outlined, along with a list of references from books and journals to support the findings.

Business Management
and Leadership Project

Contents
Topic: The impact of COVID-19 and Brexit on Broadgate Campus.....................................................3
INTRODUCTION.....................................................................................................................................3
Research Questions...................................................................................................................................3
Research Aims and Objectives.................................................................................................................4
Research Objectives................................................................................................................................4
Literature Review......................................................................................................................................4
Research Methodology..............................................................................................................................5
Ethical Considerations..............................................................................................................................6
Proposed Timescale...................................................................................................................................7
REFERENCES..........................................................................................................................................8

Topic: The impact of COVID-19 and Brexit on Broadgate Campus.
INTRODUCTION
COVID-19 can be referred to as an infectious disease which is caused by the corona
virus. People who fall sick with this disease usually experience mild to moderate symptoms. The
most common symptoms of the same include tiredness, dry cough, fever etc. On the other hand,
less common symptoms include aches and pains, sore throat and a loss of taste as well as smell.
This report is based on analyzing the impact of COVID-19 along with Brexit on Broadgate
Campus, which is a large real estate in the Bishopsgate, London (Bann and et.al., 2020). This
area caught my interest because the recent outbreak of the corona virus has impacted the world in
a negative manner. Various organizations operating across different industries have faced the
consequences of the same. Also, this is one of the most studied concepts recently. The respective
study will be of benefit to the readers as they will get a chance to enhance their existing
knowledge about the same. Apart from this, the gap that the findings of the research will fill is
that they will help in generating awareness about the impact of COVID-19 on the employees
working across various companies.
Research Questions
 How has the concept of flexible working evolved during the outbreak of COVID-19
disease?
 What is the impact of COVID-19 on the motivation level of employees and satisfaction
levels of customers within a company?
 What are the changing skills that employees will be required to have during the time of
COVID-19?
The research topic is of both practical as well as academic importance because it will
help in enhancing the overall knowledge of the readers about the current situation of the disease
along with the overall impact on different sectors (Bartik and et. al., 2020). Also, it will help in
generating awareness about how flexible working has evolved during the pandemic.

Research Aims and Objectives
Research Objectives
 To understand how the concept of flexible working evolved during the outbreak of
COVID-19 disease.
 To determine the impact of COVID-19 on the motivation level of employees and
satisfaction levels of customers within a company.
 To determine the changing skills that employees will be required to have during the time
of COVID-19.
The key aspects of this research are that the concept of flexible working and working
from home has gained popularity during the pandemic. More and more companies are giving
their employees work which they can do from their respective homes.
Literature Review
Flexible working is a term that has gained a lot of popularity during the pandemic and
can be referred to as non-traditional working arrangements that take into account the personal
needs of an individual, frequently regarding a few degrees of working from domestic (Moreira
and da Costa, 2020). Flexible working is frequently used to describe another operating
association than the traditional nine –to-five. Some of the benefits of flexible working for
personnel consist of a higher work-life balance, lower tiers of absence and lower degrees of
stress. The employer benefits from greater motivation and productiveness, fewer overheads and
an improvement in believe and the corporation/employee dating. Despite those often referred to
benefits, bendy working divides opinion and is visible by way of some as a slippery slope to an
excessive amount of employee freedom and decreased expectancies of productivity.
The pandemic has upended the lives and wellness of nearly each person, but Healthcare
employees had the most important lower in motivation (approx. Forty eight%) of any industry
and were least probably to mention their company was supportive, in line with a brand new
meQuilibrium study of seven, employees which in comparison adjustments in job pressure,
burnout, motivation and sleep among December 2019 and June 2020 (Rodríguez-Rey, Garrido-
Hernansaiz and Collado, 2020). The observe additionally located that Communications industry
personnel, regardless of in large part supportive employers and constrained the front-line

exposure, experienced the biggest boom in task pressure (30%) and also experienced
fundamental decreases in motivation (approx. 33%).
A diploma of technological ability could be vital to every employee. Basic virtual
capabilities will allow them to feel comfy and preserve seamless touch with their employer's
environment – clients, companions, suppliers, and public authorities. The new environment
poses demanding situations requiring greater trouble-fixing abilities, creativity, and innovation
(Seetharaman, 2020). The increase in far off work requires managers to demonstrate these skills
in a more and more independent surroundings. To keep robust professional ties – despite
distances – and create and develop consumer relationships, power change, and help employees
remotely, leaders will want superior communique and interpersonal skills, which includes
empathy.
The research questions will be a useful contribution to the area by enhancing the
knowledge of the readers about the various ways in which the pandemic has impacted the
motivation levels as well as customers’ satisfaction across different industries. Not only this,
there has also been an increase in the overall sales of the companies. Due to this, their
profitability has been affected. Therefore, it can be said that this is one of the most useful topics
today that need to be studied.
Research Methodology
Research methodology is the most important component of the research because it helps
the readers in developing an understanding about the methods that have been used in the
research. Research methods can either be primary or secondary depending on the nature of the
research. Before we answer this query, allows thinking about studies strategies. If you'll
understand a place of look at, you have to grow to be familiar with the research methods it makes
use of. This is especially critical for the observe of human boom and improvement because many
exclusive studies designs can be used. Different studies techniques have exclusive purposes and
exclusive levels of validity (Serafini and et.al., 2020). This is one measure that allows determine
how correct the consequences of a research technique are. Validity is a time period that refers to
whether or now not a look at measures what it's supposed to measure. The consequences of a
have a look at provide stronger evidence if the studies have a higher degree of validity.

There are various research techniques that can be used in order to collect data for the
research. An interview is basically a dependent verbal exchange in which one player asks
questions, and the opposite affords solutions. In commonplace parlance, the phrase "interview"
refers to a one-on-one communique between an interviewer and an interviewee. Questionnaires
are usually used to acquire first-hand statistics from a massive target market, within the shape of
a survey. There are extraordinary forms of questionnaires in exercise and the sort of
questionnaire to be used normally relies upon on the motive of the survey and the form of
statistics that must be amassed. In context to this research, secondary research methods like
books and online journals have been used. Both qualitative as well as quantitative data has been
used in order to present the best information to the readers and enhance their existing knowledge.
Quantitative data is the type of data whose value is measured in the form of numbers or counts,
with a unique numerical value associated with each data set.
Secondary facts is available from other assets and may already have been utilized in
preceding research, making it simpler to carry out in addition research. It is time-saving and
value-efficient: the statistics turned into accumulated by using someone aside from the
researcher. It needs to be visible that the type of statistics you want is available or now not
(Tasnim, Hossain and Mazumder, 2020). If it isn't always available then you need to pass for
number one data and adequate information have to be to be had. Secondary studies can give you
facts you could never have the assets to generate yourself. Focus organizations, sizeable polling,
random interviews — those are very expensive and time-eating to behavior. But they’re now not
just luxurious to settlement, they can be tough to do properly or in the proper scope to make the
facts well worth the cost.
Ethical Considerations
There are several motives why it's far important to adhere to moral norms in research.
First, norms sell the goals of research, along with understanding, fact, and avoidance of errors
(Tasnim, Hossain and Mazumder, 2020). For example, prohibitions in opposition to fabricating,
falsifying, or misrepresenting studies data promote the truth and limit error. Research ethics are
critical for a number of reasons. They promote the goals of research, including increasing
information. They guide the values required for collaborative paintings, including mutual respect

and equity. They aid vital social and ethical values, which include the precept of doing no
damage to others.
Proposed Timescale
The proposed timescale for this research is 6 weeks and the researcher intends to
complete the research within this time duration. This is important because it will help in
eliminating any kind of delays and also maintain the overall efficiency of the research. As a
result, the findings of the research are appropriate. Gantt chart can be used in order to depict the
time duration as well as the various activities that are a part of the research in an effective
manner.

REFERENCES
Books & Journals
Bann, D. V. and et.al., 2020. Impact of coronavirus (COVID‐19) on otolaryngologic surgery:
brief commentary. Head & Neck, 42(6), pp.1227-1234.
Bartik, A. W. and et. al., 2020. The impact of COVID-19 on small business outcomes and
expectations. Proceedings of the National Academy of Sciences, 117(30), pp.17656-
17666.
Moreira, D. N. and da Costa, M. P., 2020. The impact of the Covid-19 pandemic in the
precipitation of intimate partner violence. International journal of law and psychiatry, 71,
p.101606.
Rodríguez-Rey, R., Garrido-Hernansaiz, H. and Collado, S., 2020. Psychological impact of
COVID-19 in Spain: Early data report. Psychological Trauma: Theory, Research,
Practice, and Policy, 12(5), p.550.
Seetharaman, P., 2020. Business models shifts: Impact of Covid-19. International Journal of
Information Management, 54, p.102173.
Serafini, G. and et.al., 2020. The psychological impact of COVID-19 on the mental health in the
general population. QJM: An International Journal of Medicine, 113(8), pp.531-537.
Tasnim, S., Hossain, M. M. and Mazumder, H., 2020. Impact of rumors and misinformation on
COVID-19 in social media. Journal of preventive medicine and public health, 53(3),
pp.171-174.