The Impact of COVID-19 on Talent Management: A Case Study of Tesco

This report investigates the impact of the COVID-19 pandemic on talent management within organizations, focusing on a case study of Tesco. It explores the challenges faced by Tesco in managing its workforce during lockdowns and economic disruptions, including difficulties in performance management, communication barriers, and the need for layoffs. The research uses both primary and secondary data, employing a positivism approach and qualitative/quantitative data collection methods. Findings indicate that the pandemic negatively affected Tesco's talent management, leading to employee layoffs and hindered performance assessment. The report concludes with recommendations for improving talent management strategies in similar situations, such as updating performance management systems and prioritizing talent-based decisions during workforce reductions. Desklib provides access to this report and many other solved assignments for students.

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Table of Contents
Title: The impact of COVID 19 in talent management in an organization.....................................2
Chapter One: Introduction and background....................................................................................2
Background of the Research........................................................................................................2
Rationale of the Research............................................................................................................2
Aims.............................................................................................................................................2
Objectives....................................................................................................................................3
Chapter 2: Methods and Methodology............................................................................................3
Research philosophy....................................................................................................................3
Research Strategy........................................................................................................................3
Population and Sample................................................................................................................3
Data Collection Methods.............................................................................................................3
Ethics...........................................................................................................................................3
The ways to evaluate the result....................................................................................................4
Chapter 3: Literature Review and Analysis.....................................................................................4
To understand the concept and importance of Talent management............................................4
To identify the impact of COVID 19 on an organization in retail industry................................4
To evaluate the impact of COVID 19 on the Talent management in Tesco................................5
Chapter 4: Results, Conclusion and Recommendations..................................................................5
REFERENCES................................................................................................................................6
Books and Journal........................................................................................................................6

Title: The impact of COVID 19 in talent management in an organization
Chapter One: Introduction and background
Background of the Research
Covid-19 is a great challenge which has been faced by all the organization all over the world in
various aspects. The major department which is affected by the pandemic of covid-19 is the
human resource department. It became very difficult for an organization to manage the
performance of the talented employees and has impacted the talent management in an
organization. Tesco is a retail organization operates their business in in many countries all over
the world having their headquarters in Welwyn garden City, United Kingdom (Nangia, and
Mohsin, 2020). Tesco is well known for their expansion all over the world and has expanded
their business in many countries. This requires the company to take effective steps to manage the
performance of the talented employees which is affected by the covid-19 pandemic. This report
contains a survey on the impact of covid-19 in the talent management of an organization. This
research report helps to identify the impact of covid-19 on Tesco for the purpose of which
researcher has used a proper methodology. Sample size of 80 people has been selected by the
researcher and conduct research in ethical manner to provide effective results and
recommendations to the company.
Rationale of the Research
The impact of external environment on an organization is very necessary to be identified in order
to formulate effective strategies. In the same manner covid-19 is a factor which is involved in the
external environment but has a great impact on the business of Tesco. It is essential to analyze
the impact of covid-19 on the talent management in the company to formulate effective strategies
and for the same researcher has decided to conduct the research on the same. So that the
company can be able to formulate effective human management strategies in the company.
Aims
“To identify the impact of COVID 19 in the Talent Management of an organization. The Case
Study on Tesco.”
Objectives
 To understand the concept and importance of Talent management

 To identify the impact of COVID 19 on an organization in retail industry
 To evaluate the impact of COVID 19 on the Talent management in Tesco.
Chapter 2: Methods and Methodology
Research philosophy
Research philosophy refers to the process that has been used by researcher to carry out accuracy
in the research process (Cho, 2020). There are two types of research philosophies that are
positivism and interpretivism. For the purpose of this research positivism approach is used to get
accurate and brilliant facts and figures for the research.
Research Strategy
The research strategy is the action plan which helps a researcher to conduct the process in
effective manner. Research strategy helps the researcher to complete the research on time and
provide effective directions for the same. To conduct research the researcher has decided to use
both secondary and primary research to collect valid and reliable source for the research.
Population and Sample
To collect primary data in the primary research the data is collected from a sample of population
which has been selected from the employees of Tesco. The researcher has decided to select a
sample size of 50 people from the employees of Tesco to collect relevant data for the same.
Data Collection Methods
In order to collect the data there are two methods that are available with the researcher that is
qualitative and quantitative methods of data collection. For the purpose of this research the
researcher has decided to use both qualitative and quantitative method of data collection with the
help of both primary and secondary sources.
Ethics
The research has been conducted in ethical manner and takes several steps that are necessary to
conduct the research ethically (Latukha, 2020). The researcher has taken a prior permission of all
the people from whom the data has been collected in the ethical form and ensure that the privacy
of population selected for the research has not been compromised from the research.

The ways to evaluate the result
In order to evaluate the results and check the value and reliability of the results the researcher has
selected graphical representation of the quantitative data (Sulaiman, Ahmed, and Shabbir, 2020).
The response of all the population has been recorded in a table to graphically represent the same
in the research so that a result can be obtained from the same.
Chapter 3: Literature Review and Analysis
To understand the concept and importance of Talent management
According the view point of Hand, L., 2020, Talent management refers to a process
which is continuous and nature and wants attraction and attainment of high-quality employees in
the organization and develop their skills with the help of continuous motivation to enhance their
performance in the company (Graham, and Woodhead, 2021). In simple words talent
management includes all those activities which are essential to manage the performance of
employees in the organization and is a very important concept for every organization. With the
increased trend of globalization it is essential for a company like Tesco to retain their talented
employees so that they can be able to attract more and more customers towards the company and
decrease the training and development cost of the company to train new workforce. Management
is an important concept as it is directly connected with the management of most useful resource
of the company that is human resource. Tesco is awesome process of talent management to
manage their employees’ performance and retain their talented employees with them.
To identify the impact of COVID 19 on an organization in retail industry
According the view point of Vader, R., 2021, Covid-19 is a great impact on the
organizations and retain industry as it force the government to impose lockdown all over the
country (Chen, 2020). The lockdown situation has decrease the profitability of many
organization and the companies are unable to pay their salaries to their employees which resulted
in negative impact of covid-19 on the human resource management in the organization. Not only
human resource department but over 19 has completely change the scenario for many businesses
and there are so many organizations that quit their business due to heavy losses. This covid-19
pandemic has changed the complete external environment of retail industry which includes many
factors and requires Tesco to take effective steps to manage these impact of covid-19. The major

challenge which has been faced by Tesco due to this covid-19 situation is the talent management
as the company is unable to manage their talent in work from home situation.
To evaluate the impact of COVID 19 on the Talent management in Tesco.
According the view point of Fleming, M., 2020, Covid-19 has why did both negative and
positive impact on the talent management in Tesco is the company has good management of
their employees (Al Shehab, 2020). Due to lock down the company has faced severe losses for
which they are required to lay off their employees so that they can able to go at the places. Apart
from this the company is unable to measure the performance of their employees with the help of
virtual meetings and it also create communication barriers between the managers and employees
which is the major aspect for talent management. The major factor which has impacted Tesco in
terms of their talent management due to covid-19 is the situation of not being able to pay the
salaries of their employees which resulted in the loss of talented personnel in the company.
Chapter 4: Results, Conclusion and Recommendations
The findings with the help of research helps to analyze that talent management is an important
aspect of any organization. The current pandemic faced by whole world has completely impacted
the talent management and various organization. Tesco has also find the impact of covid-19 on
the talent management of the company as they are required to lay off their talented employees
due to the lockdown guidelines provided by the government. To manage the situation there are
so many recommendations that can be made to the company and some of them are given below:
 The company is required to launch and update their performance management system in
the organization to identify the potential talent.
 In order to manage the situation the company is also required to lay off their employees
on the basis of talent.

REFERENCES
Books and Journal
Nangia, M. and Mohsin, F.A.R.H.A.T., 2020. Revisiting talent management practices in a
pandemic driven VUCA environment-a qualitative investigation in the Indian IT
industry. Journal of Critical Reviews, 7(7), pp.937-942.
Cho, E., 2020. Examining boundaries to understand the impact of COVID-19 on vocational
behaviors.
Latukha, M., 2020. The Need for New Talent Management Agenda. Covid-19 and International
Business: Change of Era.
Graham, R.N.J. and Woodhead, T., 2021. Leadership for continuous improvement in healthcare
during the time of COVID-19. Clinical Radiology, 76(1), pp.67-72.
Al Shehab, N., 2020, October. Does losing jobs during COVID-19 pandemic affect the
knowledge management in businesses. In 17th International Conference on Intellectual
Capital, Knowledge Management & Organisational Learning ICICKM 2020 (p. 6).
Sulaiman, M.A.B.A., Ahmed, M.N. and Shabbir, M.S., 2020. Covid-19 challenges and human
resource management in organized retail operations. Utopia y Praxis
Latinoamericana, 25(12), pp.81-92.
Chen, I.S., 2020. Turning home boredom during the outbreak of COVID-19 into thriving at
home and career self-management: The role of online leisure crafting. International
Journal of Contemporary Hospitality Management.