This report provides a comprehensive analysis of the impact of COVID-19 on The Connaught Hotel, a luxury five-star establishment in London. The research explores the significant effects of the pandemic on the hospitality sector, including reduced occupancy rates, staff reductions, and financial challenges. The study delves into the specific challenges faced by The Connaught Hotel, such as liquidity issues, employment concerns, and debt restructuring. Furthermore, the report examines the strategies employed by the hotel management to mitigate these challenges, focusing on hygiene measures, technological adaptations, and pricing adjustments to maintain profitability. The literature review covers the impact of COVID-19 on the hospitality sector, the influence on The Connaught Hotel’s performance and productivity, the challenges, and the strategies employed. The methodology section details the data collection process, including sampling and research instruments, data analysis techniques, and ethical considerations. The findings reveal the significant impact of the pandemic on the hotel's operations and the effectiveness of the implemented strategies. Finally, the report offers recommendations for future resilience and adaptability in the face of similar crises, emphasizing the importance of technological integration, staff training, and financial planning. The research aims to analyze the impact of COVID-19 on the performance and productivity of the hospitality venture, specifically The Connaught Hotel, and includes research objectives and questions to guide the investigation.