Investigating COVID-19's Effects on Tourism and Hospitality Industry

This report explores the significant impact of the COVID-19 pandemic on the global tourism and hospitality industry. It investigates the research aim, which is to identify the impact of COVID-19 on the productivity and profitability of the tourism and hospitality industry. The research objectives include exploring the implications of COVID-19 on global economies, determining its impact on the productivity and profitability of the hospitality and tourism industries, analyzing the challenges faced by these industries, and examining the solutions adopted to deal with the pandemic. The report outlines the research methods, including the use of primary and secondary data collection through interviews and questionnaires from 30 staff members. It also addresses ethical considerations, such as participant consent, confidentiality, and the right to withdraw, ensuring ethical research practices. The report also details the recruitment methods, potential benefits for participants, and health and safety risks, providing a comprehensive overview of the research project.

Business and Management -
Ethics form

TABLE OF CONTENTS
REFERENCES................................................................................................................................1
SECTION 2: PROJECT DETAILS

Title of project: To explore the influence of COVID-19 on Tourism and Hospitality
industry at Global level
(Please include name of project on participant documentation if
different)
Proposed start date (start
date of actual data
collection):
Please note that
supervisor’s approval can
take some time. Please
submit applications in a
timely manner. Reasons
should be given for late or
retrospective
submissions.
15/05/2021 to 24/06/2021.
This could be late because the process for collecting data have been taken
time while due to having Covid-19.
Duration: 6 weeks.
2.1. Purpose of the proposed investigation (300 words maximum)
This section should include the material which concisely outlines the rationale for the project, i.e.
why this study needs to be done. This should be done in a way that is both accessible and
scholarly, i.e. have proper cited sources.
Research aim:
“To identify the impact of COVID-19 on productivity and profitability of Tourism and Hospitality industry”.
Research Objectives
 To explore the implication of COVID -19 over the global economies.
 To determine the impact of COVID-19 over productivity and profitability of Hospitality and
Tourism industry.
 To analyze the challenges faced by Hospitality and Tourism industry due to current
pandemic.
 To examine the solutions adopted by Hospitality and Tourism industry for dealing with
issues of COVID-19.

The main motive for selecting this topic was just for examined more about the Covid-19 precaution towards
while the tourism and hospitality industry. While this could be also important for people in knowing about
how they can deal over their situation and how they can easily make sure for having the better estimation
while at time of booking or make travelling. This could be also important for knowing the many of the
people are leaving at their home and make for avoiding the travelling weather by their choices or as per
government norms (Chauhan and et.al., 2020). While this could also important in knowing about the things
should be maintain while at time of having the travelling or making the visit towards the hotels or
restaurant. The topic have been also selected for knowing about the market tracking strategies while in
which the tourism and hospitality industry can set up their business. Although, they are also make sure for
using the right thing and valid things for their customer. While this might be also main motive for having the
selection of this topic. Along with this also make sure for having the better communication and make the
work for having the well-effective manner (Chang and et.al., 2021). As the scholar have also selected this
topic for knowing about how the work and managed while due to having Covid-19. This could be also
important for making the customer satisfaction so for that many of the hotels have set up their business
online which have been described above the report. Also, have the main aim for knowing about the
economic crisis due to having pandemic and which could led for being more developed and easily make sure
those things which could be important for the business. Overall productivity and profitability for tourism and
hospitality industry.

2.2. Outline of the project (300 words maximum)
This section should include the details of the methods i.e. what will be done and how. Please start
by giving a brief summary (one paragraph) including how many participants there are likely to be,
where the research will take place and an indication of how long participation will take for each
section (interviews, questionnaires etc.) and in total.
In the report, this have been seems that research have been used the various methods for making
the better research purpose. While the scholar have used primary and secondary methods for
collection of sources. Through which the sampling have been taken from the 30 staff in the
organization. In this techniques have been used interviews, questionnaire from the various staff of
company. Data analysis can be done while by using quantitative methods in which this methods
take less time and complete the research while on given time. While this could be also important
for taking the various research methods through which this could also important for knowing about
the scholar have also deal over the various situation. While the scholar have selected the qualitative
and quantitative methods in which both primary and secondary methods can be used. Along with
this also easy for making the research. While this might be also important for knowing about those
things which could make sure at time of collection of data. As the secondary research data have
been collected from the right and valid while using the various authors views. Which might be
important for having the proper argument and also make some of the critical thinking among the
authors. This have been also conform that sources have been collected from the books, journals
and articles etc. While through which this could make the scholar for understand about the many
things and that could be also more effective. For which the work and submission have been
completed on time and make the proper use of method which have been used in the research.

You should attach all the research instruments you are planning to use in your research, e.g.
interview questionnaire, online questionnaire template, etc. These should be checked by your
supervisor prior to Ethics application approval.
Please tick the boxes to confirm that
 you have attached all research instruments you intend to use (Yes)
 you will notify your supervisor of any major changes (Yes)
2.3. Ethical issues raised by the project and how these will be addressed (500 words
maximum)
Ethical issues raised by the project and how these will be addressed:
Points that should be considered include:
 Participants and consent
 Confidentiality and anonymity
 Right to withdrawal
 Deception
 Permissions from organisations involved
 Whether any vulnerable populations are involved (including under 18s) (also see Section 6)
This section should have some comment and not left blank.
Please refer to the Ethics Guidelines for more information.
This have been also said that, ethics consideration used for knowing about the right principles in which the
research have been done while by using the right and better sources. While this might be also involves the
permission from the organization from which the scholar have selected 30 staff and make sure for just
because for completing research. While this might be also important for knowing about how they deal over
their situation and make sure for those things which could help the scholar for taking benefits. Participants
and consent should be done while by taking over their permission for which the research can be completed
and make sure for having the high and positive impact. While this might be also important for following the
process for having the questionnaire which must be followed. While this could be also help in knowing about
how they can deal over any situation while by taking advantage and solution over the better scholar. In
taking the right and relevant websites this could led for better estimation in which the scholar can come to
know about more topics for completing the various methods using the research.
This could be also important for knowing about those sources which seems to be important and make sure
for having the right position for the research. Deception have been made properly while by asking any
question to the staff and no other question have been asked. While through which this could being so
important for taking the better and rights questionnaire which the scholar have must to asked. The scholar
also have right to withdrawals the staff ideas and easily make sure for having the right answer along with
this also essential thing that could be having the better ideas about how they can also make their next
research while by using many more other methods. While this could be also important in knowing about
how ethics and many other methods are being necessary part for making research. The scholar have also
selected the right methods for making the research and make the proper usage of time given. While by
dividing the work into sub small parts through which that could be also easier in making the proper

estimation for completion of research. While this might be also important for knowing that in having the
future research the staff will also help them while by giving the better ideas and easily make sure for having
the high positive thinking over the report. The collection of the secondary research have been while by using
the various author for which the research can easily make the critical thinking and easily for people in
understanding about views of the author.
SECTION 3: RESEARCH INVOLVING PARTICIPANTS
 You should download the Participant Consent Form template and amend as required (you can
also find it at the end of this document).
 You should also attach any other information to be given to participants.
 You should consider carefully what information you provide to participants, e.g. scope of study,
number of participants, duration of study, risks/benefits of the project. It is recommended that
the participant has two copies of the consent form so they can retain one for information.
 If images or anything else which might allow the identification of participants is to be publicly
accessible (e.g. on the web), further written consent must be secured. A separate section
regarding this should be included on the participant consent form.
3.1. Give details of 1) the method of recruitment and 2) potential benefits or incentives
to participants if any
Please mention whether there will be any financial benefits and give details of amounts involved.
(NB: Please remember that written permission – or in some cases ethics approval – will have to be
sought from any organisations where recruitment is carried out or posters placed (e.g. if you recruit in
GP’s surgeries you may require NHS approval)
 Scholar have submitted the written form to the organization while for taking the interview for making
the research. As the interview have been conducted by staff of organization.
 This will give the benefit in having better career opportunities, make sure for being part of the activities

which could be related to having the Covid-19 pandemic.
Please tick the box to confirm that you have attached written permission from any organisations where
recruitment is carried out or posters placed
SECTION 4: HEALTH AND SAFETY
4.1. Please give a brief overview of the main risks involved in the project and what
will be done to mitigate them
Health &safety issues raised by the project, including any risks to participants and/or researcher
and sole working. Think of hazards, who can be harmed, how can someone be harmed, number of
people affected, what are the consequences, what are the existing or possible control measures.
You should clearly indicate how these H&S issues will be addressed. This section should have
some comment and not left blank.
 Please discuss these with your Supervisor
Risks and mitigation:
 Risk: scope creep
Mitigation: this could be managed while by that all the request have been in written form. The
document that have been delivered should describing about work.
 Risk: communication issues
Mitigation: while having the research scholar could make their work division and make the
collaboration platforms will the best serve with people and led for managing the research.
 Risk: poor scheduling
Mitigation: this could managed by detailing planning about the research. Depending more on the
scope and complexity of project and also use of timescales for completing research.

MOREOVER
SECTION 2
 Proposed start date: When you do plan to start data collection?
 Duration: How long will data collection last? (e.g. 2 weeks / 10 days)
 Explain in detail the research aim and research questions.
 Explain why your study is relevant and important (this is the
justification of your research topic).
The information provided should be aligned with your dissertation draft;
copying and pasting is fine
SECTION 3
 Explain in detail your research methods:
 If primary data: WHAT will be done (interviews, questionnaires,
etc.), WHAT participants will do, WHERE they will do it, HOW
MANY participants, HOW LONG participation will take, etc.
 If secondary data: WHAT data will be collected, WHERE will it
be obtained from, etc.
 The information provided should be aligned with your dissertation
draft; you can copy and paste.
 If you are collecting primary data, you should attach all the
research instruments you are planning to use in your research, e.g.
interview questionnaire, online questionnaire template, etc. These
should be checked by your supervisor prior to ethics application
approval and start of data collection.
 Tick YES to confirm the stated.
SECTION 4
If you are collecting primary data, consider the following:
 Participants should know what the study is about. State that
you will provide them with an information sheet before you
interview/survey them (see appendices).
 State how your are going to obtain participants’ consent. If you
are conducting interviews, you should give participants a
consent form (see appendices) to sign before the interview
begins.
 If you are collecting primary data, consider the following:
 If you are not interviewing face-to-face but via Skype, you can
email the consent form to the participants and ask them to
send you a scanned copy of the signed form before the interview
or a confirmation email.

 If you are using online questionnaires, you should still use
the consent form. Respondents must confirm their consent
before completing the survey (i.e. click on a “I consent…”
statement
 f you are collecting primary data, consider the following:
 You should state that confidentiality will be kept. This means
that you will not share the data collected with others. You should
not disclose participants’ or organisations’ names in your
dissertation. Instead, use pseudonyms or interview codes (e.g.
interviewee A)
 If you are collecting data from specific organisations, you
should obtain their permission (e.g. an email or letter stating
they allow you to carry out your study with them)
 if you are collecting primary data, consider the following:
 You are NOT advised to use covert or deceptive techniques for
your study. However, if your research methodology involves
deception, you should state it in your application.
 You are NOT advised to work with under 18s or other
vulnerable groups. However, if your participant sample
includes vulnerable works, you should state it in your application.
 If you are using secondary data, consider the following:
 You are advised to only use publicly available data. Describe
what data you will be using for your study and where you will
obtain it from.

REFERENCES
Books and journals
Chauhan, N.S. and et.al., 2020. Impact of COVID-19 on Hospitality and Tourism
Industry. Hospitality and Tourism Industry amid COVID-19 Pandemic. p.220.
Chang, H.S. and et.al., 2021. Why cleaning the invisible in restaurants is important during
COVID-19: A case study of indoor air quality of an open-kitchen restaurant. International
Journal of Hospitality Management. 94. p.102854.
1