COVID-19 Pandemic: Challenges for Hospitality, Leisure & Travel Sector
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This report examines the significant challenges that the hospitality, leisure, and travel industries faced during the COVID-19 pandemic. It highlights the impacts, including job losses, revenue decline, and reduced market demand in the hospitality sector. The report further discusses the economic uncertainty and compensation issues in the travel industry, as well as the downfall of prices and consumer spending in the leisure market. The conclusion emphasizes the widespread consequences of COVID-19 on various sectors, particularly its impact on customer base, revenue, and employment, leading to the adoption of digitalized measures to mitigate the crisis.
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Table of Contents
INTRODUCTION...........................................................................................................................3
CHALLENGES OF HOSPITALITY, LEISURE AND TRAVEL INDUSTRY DURING
COVID-19 PANDEMIC.................................................................................................................3
Challenges in hospitality industry...............................................................................................3
Challenges in travel industry.......................................................................................................4
Challenges in leisure market........................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................1
INTRODUCTION...........................................................................................................................3
CHALLENGES OF HOSPITALITY, LEISURE AND TRAVEL INDUSTRY DURING
COVID-19 PANDEMIC.................................................................................................................3
Challenges in hospitality industry...............................................................................................3
Challenges in travel industry.......................................................................................................4
Challenges in leisure market........................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................1

INTRODUCTION
Business challenges are regarded to be the finest entities that are dealt by every organisation
(Wollina, 2020). These challenges are the ones that are uplifted by the operational part of the
organisation and that is being evaluated by various factors and strategies to stop the report will
bring forth all the existing challenges that are a part of the organisation as well as its framework
with respect to the pandemic. The various markets along with their implications of covid-19 are
being depicted. This is necessary to understand the prominence because in order to evaluate the
choices on a further long run it is first important to identify the challenges that are in this regard
such that they can stand as a base in maintaining a pace.
CHALLENGES OF HOSPITALITY, LEISURE AND TRAVEL INDUSTRY
DURING COVID-19 PANDEMIC
Challenges in hospitality industry
Hospitality industry is regarded to be one of the vast industry in every sectors (Almaiah and et.al,
2020). It is one of the biggest economy generator in the country and it is also operated privately
with the resources that are being enhanced by the owners. The hospitality industry is better
caused by many people in order to win over the choices of tourists as well as various
phenomenal aspects that are a part of customer based. This industry is being influenced by
various factors as well as the terminologies that are oriented with the operational entity. The
hospitality industry is mostly predominated by the factors that constitutes external efficiency of
the organisation. There are various external factors that fall in regard to the organisational entity
that will stand as a biggest impact for the organisational performance. The recent pandemic
covid-19 is said to be hitting every sector in a special way and that has brought about various
crisis in all the dimensions of organisational entity. The worst hit was that or the hospitality
industry through a tourism industry as well as a many other industries that are operating on the
sole basis of daily sales (Atmojo and Nugroho, 2020). Few of the challenges that are being faced
by the hospitality industry during this pandemic are as follows:
Loss of jobs: many employees were removed from the organisation because of the compensation
that are to be given to them. Since the crisis hit so hard that the organisation is not in a position
to for employees their daily wages and therefore many of the employees have lost their job
because of the pandemic. This hit so was that most of the employees became unemployed and it
was really hard for them to survive.
Business challenges are regarded to be the finest entities that are dealt by every organisation
(Wollina, 2020). These challenges are the ones that are uplifted by the operational part of the
organisation and that is being evaluated by various factors and strategies to stop the report will
bring forth all the existing challenges that are a part of the organisation as well as its framework
with respect to the pandemic. The various markets along with their implications of covid-19 are
being depicted. This is necessary to understand the prominence because in order to evaluate the
choices on a further long run it is first important to identify the challenges that are in this regard
such that they can stand as a base in maintaining a pace.
CHALLENGES OF HOSPITALITY, LEISURE AND TRAVEL INDUSTRY
DURING COVID-19 PANDEMIC
Challenges in hospitality industry
Hospitality industry is regarded to be one of the vast industry in every sectors (Almaiah and et.al,
2020). It is one of the biggest economy generator in the country and it is also operated privately
with the resources that are being enhanced by the owners. The hospitality industry is better
caused by many people in order to win over the choices of tourists as well as various
phenomenal aspects that are a part of customer based. This industry is being influenced by
various factors as well as the terminologies that are oriented with the operational entity. The
hospitality industry is mostly predominated by the factors that constitutes external efficiency of
the organisation. There are various external factors that fall in regard to the organisational entity
that will stand as a biggest impact for the organisational performance. The recent pandemic
covid-19 is said to be hitting every sector in a special way and that has brought about various
crisis in all the dimensions of organisational entity. The worst hit was that or the hospitality
industry through a tourism industry as well as a many other industries that are operating on the
sole basis of daily sales (Atmojo and Nugroho, 2020). Few of the challenges that are being faced
by the hospitality industry during this pandemic are as follows:
Loss of jobs: many employees were removed from the organisation because of the compensation
that are to be given to them. Since the crisis hit so hard that the organisation is not in a position
to for employees their daily wages and therefore many of the employees have lost their job
because of the pandemic. This hit so was that most of the employees became unemployed and it
was really hard for them to survive.

Revenue losses: the major hit towards in hospitality industry as revenue loss. The loss of revenue
was such that everything was directed towards sales and because of the pandemic and people
were not seen outside the premises of every sector and therefore the revenue that is usually to be
generated was hit by the pandemic. Because of the loss of sales revenue that is to be generated
did not go in a proficient where and that brought about a greatest loss to the industry.
Reduction in market demand: the market demand as well as a reputation that is being created by
the organisation over many years has come to a point where it has seen a sudden decrease due to
the impact of covid-19. Since the market has gone down due to loss of customer base during this
pandemic situation the demandable entities for the brand reputation has come down (Kar and
et.al, 2019). There were many factors that were focusing upon marketing tactics as well as the
online criteria that have come up at the hospitality industry is totally associated with the
customers and therefore there has been a greatest loss with respect to the market demand.
Loss of customer base: since people were not allowed to roam here and there therefore the
customer base has been decreased and that was a worst hit for the covid-19 situation. This
happened globally and therefore there are different measures that have come into existence in
order to stand as other unique entities that can stay form with respect to the covid restrictions.
Challenges in travel industry
The greatest impact of covid-19 on tourism industry. Tourism industry is considered to be one of
the most prominent industry and it is one of the biggest economy generators in the world. Its
major consequences are those that are associated with travellers and offer the organisations are
moving ahead in catering the needs of their choices. The tourism industry is most popularly
known to be one of the largest industry and any kind of pandemic that is associated with people
will obviously hit this particular industry because it is the tourists that will bring about a glory.
Travelling is regarded to be one of the spectacular entity that is associated with exploring the
places and therefore when these places are being banned for people to enter then it will obviously
result in-laws of economy (Toquero, 2020). The various challenges that were pertaining with
respect to the travel industry that was hit by covid-19 as follows:
Economic uncertainty: the onset of criteria when covid-19 was scene rolling over the entire
world that has been an uncertainty that has pattern with respect to economy. Since travel industry
is one of the biggest economies generated and is entirely associated with people around the and
these people are not permitted to enter into other countries and therefore the economy of a
was such that everything was directed towards sales and because of the pandemic and people
were not seen outside the premises of every sector and therefore the revenue that is usually to be
generated was hit by the pandemic. Because of the loss of sales revenue that is to be generated
did not go in a proficient where and that brought about a greatest loss to the industry.
Reduction in market demand: the market demand as well as a reputation that is being created by
the organisation over many years has come to a point where it has seen a sudden decrease due to
the impact of covid-19. Since the market has gone down due to loss of customer base during this
pandemic situation the demandable entities for the brand reputation has come down (Kar and
et.al, 2019). There were many factors that were focusing upon marketing tactics as well as the
online criteria that have come up at the hospitality industry is totally associated with the
customers and therefore there has been a greatest loss with respect to the market demand.
Loss of customer base: since people were not allowed to roam here and there therefore the
customer base has been decreased and that was a worst hit for the covid-19 situation. This
happened globally and therefore there are different measures that have come into existence in
order to stand as other unique entities that can stay form with respect to the covid restrictions.
Challenges in travel industry
The greatest impact of covid-19 on tourism industry. Tourism industry is considered to be one of
the most prominent industry and it is one of the biggest economy generators in the world. Its
major consequences are those that are associated with travellers and offer the organisations are
moving ahead in catering the needs of their choices. The tourism industry is most popularly
known to be one of the largest industry and any kind of pandemic that is associated with people
will obviously hit this particular industry because it is the tourists that will bring about a glory.
Travelling is regarded to be one of the spectacular entity that is associated with exploring the
places and therefore when these places are being banned for people to enter then it will obviously
result in-laws of economy (Toquero, 2020). The various challenges that were pertaining with
respect to the travel industry that was hit by covid-19 as follows:
Economic uncertainty: the onset of criteria when covid-19 was scene rolling over the entire
world that has been an uncertainty that has pattern with respect to economy. Since travel industry
is one of the biggest economies generated and is entirely associated with people around the and
these people are not permitted to enter into other countries and therefore the economy of a
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particular travel industry has finned a sudden uncertainty. This has brought about various
implications that are in regard to the development aspects because there has been billions of
revenue that just got down.
Compensation to the employees: without proper tourist that were entering into the place the
compensation of employees has the literally got done. This is because there has not been any
profitable standard that were retained as a part of covid-19 and due to this reason, the
compensation that will have to be given to people who are working as a local vendor as well as
those that are providing hospitality were all cut (Forni and Mantovani, 2021).
Challenges in leisure market
The leisure and entertainment market are regarded to be one of the prominent aspect for people
to refresh and to cherish. These markets have seen a sudden downfall with respect to covid-19.
The leader as well as the entertainment market although are not practically word out with respect
to covid-19 yet they started to explore every opportunity in order to get online towards the fact
that entertainment is to be provided to people.
Downfall of prices: the prices that are oriented with the entry as well as the exit passes have been
cut down to such an extent that people who are visiting it were rarely one or two. This is one of
the important fact that will have to be analysed and that is particularly been taken care about by
the leisure as well as the entertainment industry. Consumer spending is one of the prominent
approach towards this particular industry and when this was seen to be backing then it probably
is to ensure the fact that a consistency will have to be thrived (Greenberg and et.al, 2020).
Various places like that of activity malls museums and fitness facilities for all closed because of
covid-19. The survival of people that are working in these places has the same to be one of the
difficult task and that has been posted in a prominent manner. There are various digital options
for people to choose but many of them were not being utilised by people because they do not get
access to step ahead.
CONCLUSION
The entire report controls upon highlighting the aspects of challenges that are in regard to covid-
19 full stops through the support one can easily understand the consequences as well as the
prominence of covid-19 in determining the standards of every sector. The impact of customer
base upon the industry which is highly influenced by covid-19 is also brought about by the
various terminologies. The report also explains about covid-19 to be one of the worst hit for
implications that are in regard to the development aspects because there has been billions of
revenue that just got down.
Compensation to the employees: without proper tourist that were entering into the place the
compensation of employees has the literally got done. This is because there has not been any
profitable standard that were retained as a part of covid-19 and due to this reason, the
compensation that will have to be given to people who are working as a local vendor as well as
those that are providing hospitality were all cut (Forni and Mantovani, 2021).
Challenges in leisure market
The leisure and entertainment market are regarded to be one of the prominent aspect for people
to refresh and to cherish. These markets have seen a sudden downfall with respect to covid-19.
The leader as well as the entertainment market although are not practically word out with respect
to covid-19 yet they started to explore every opportunity in order to get online towards the fact
that entertainment is to be provided to people.
Downfall of prices: the prices that are oriented with the entry as well as the exit passes have been
cut down to such an extent that people who are visiting it were rarely one or two. This is one of
the important fact that will have to be analysed and that is particularly been taken care about by
the leisure as well as the entertainment industry. Consumer spending is one of the prominent
approach towards this particular industry and when this was seen to be backing then it probably
is to ensure the fact that a consistency will have to be thrived (Greenberg and et.al, 2020).
Various places like that of activity malls museums and fitness facilities for all closed because of
covid-19. The survival of people that are working in these places has the same to be one of the
difficult task and that has been posted in a prominent manner. There are various digital options
for people to choose but many of them were not being utilised by people because they do not get
access to step ahead.
CONCLUSION
The entire report controls upon highlighting the aspects of challenges that are in regard to covid-
19 full stops through the support one can easily understand the consequences as well as the
prominence of covid-19 in determining the standards of every sector. The impact of customer
base upon the industry which is highly influenced by covid-19 is also brought about by the
various terminologies. The report also explains about covid-19 to be one of the worst hit for

people to withstand their jobs. The daily wages of employees who are all put down because of
covid-19 and the loss of customers. The greatest impact towards revenue and that is brought
about by proficient means. The market demand for various organisations has been reduced
because of the pandemic situation and the marketing tactics were all being put down. There is a
greatest loss of customer base because people were not permitted to travel from one country to
the other. There is also a biggest challenge of travel industry with respect to covid-19. The
travelling places that are especially there for people and tourists to move around were all closed
and this hit so hard that people were not certain about their standards of economy and mostly the
organisations that are working on a daily run. The leisure and entertainment market which is one
of the biggest of all kinds have seen a down fall in prices with respect to covid-19. The
maintenance of these industries has become difficult in covid-19 situation and that has paved
way for various digitalized measures that are a part of the sector.
covid-19 and the loss of customers. The greatest impact towards revenue and that is brought
about by proficient means. The market demand for various organisations has been reduced
because of the pandemic situation and the marketing tactics were all being put down. There is a
greatest loss of customer base because people were not permitted to travel from one country to
the other. There is also a biggest challenge of travel industry with respect to covid-19. The
travelling places that are especially there for people and tourists to move around were all closed
and this hit so hard that people were not certain about their standards of economy and mostly the
organisations that are working on a daily run. The leisure and entertainment market which is one
of the biggest of all kinds have seen a down fall in prices with respect to covid-19. The
maintenance of these industries has become difficult in covid-19 situation and that has paved
way for various digitalized measures that are a part of the sector.

REFERENCES
Books and journals
Almaiah and et.al, 2020. Exploring the critical challenges and factors influencing the E-learning
system usage during COVID-19 pandemic. Education and Information Technologies. 25.
pp.5261-5280.
Atmojo and Nugroho, 2020. EFL classes must go online! Teaching activities and challenges
during COVID-19 pandemic in Indonesia. Register Journal. 13(1). pp.49-76.
Forni and Mantovani, 2021. COVID-19 vaccines: where we stand and challenges ahead. Cell
Death & Differentiation. 28(2). pp.626-639.
Greenberg and et.al, 2020. Managing mental health challenges faced by healthcare workers
during covid-19 pandemic. bmj, 368.
Kar and et.al, 2019. Coping with mental health challenges during COVID-19. Coronavirus
disease. 2020. pp.199-213.
Toquero, 2020. Challenges and opportunities for higher education amid the COVID-19
pandemic: The Philippine context. Pedagogical Research. 5(4).
Wollina, 2020. Challenges of COVID‐19 pandemic for dermatology. Dermatologic therapy.
33(5). p.e13430.
Online
Challenges of covid-19 (2020): [Online]. Available through: < Molecular Diagnosis of COVID-
19: Challenges and Research Needs - PubMed (nih.gov)>
1
Books and journals
Almaiah and et.al, 2020. Exploring the critical challenges and factors influencing the E-learning
system usage during COVID-19 pandemic. Education and Information Technologies. 25.
pp.5261-5280.
Atmojo and Nugroho, 2020. EFL classes must go online! Teaching activities and challenges
during COVID-19 pandemic in Indonesia. Register Journal. 13(1). pp.49-76.
Forni and Mantovani, 2021. COVID-19 vaccines: where we stand and challenges ahead. Cell
Death & Differentiation. 28(2). pp.626-639.
Greenberg and et.al, 2020. Managing mental health challenges faced by healthcare workers
during covid-19 pandemic. bmj, 368.
Kar and et.al, 2019. Coping with mental health challenges during COVID-19. Coronavirus
disease. 2020. pp.199-213.
Toquero, 2020. Challenges and opportunities for higher education amid the COVID-19
pandemic: The Philippine context. Pedagogical Research. 5(4).
Wollina, 2020. Challenges of COVID‐19 pandemic for dermatology. Dermatologic therapy.
33(5). p.e13430.
Online
Challenges of covid-19 (2020): [Online]. Available through: < Molecular Diagnosis of COVID-
19: Challenges and Research Needs - PubMed (nih.gov)>
1
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