COVID-19 Impact: Business Communication Strategies and Solutions

This presentation examines business communication strategies employed during the COVID-19 pandemic, highlighting the shift towards digital communication methods like teleconferencing, email, and social media. It discusses the importance of adapting communication strategies to maintain effective internal and external relations, referencing communication accommodation theory, cognitive dissonance theory, expectancy violations theory and group think theory. The presentation further explores solutions for improving communication, such as regular meetings, professional conduct, and utilizing communication tools, while emphasizing the need to address employee grievances. The conclusion acknowledges the rapid changes in business practices due to the pandemic and the increased reliance on technology, emphasizing the importance of feedback and continuous improvement in communication approaches. The document also includes self-reflection on presentation skills and areas for improvement. Desklib provides access to similar past papers and solved assignments for students.

BUSINESS COMMUNICATION
IN COVID PANDEMIC

INTRODUCTION
• Business communication refers to the process of information sharing.
• Information is shared among the individuals internally and externally in the
organization.
• Effectiveness of business communication is how workers and management
interact with each other.
• Communication is done for achieving company's goals and objectives.
• Its main purpose is for enhancing companies practices and reduction of
errors.
• All the activities depends on the process of business communication.
• Company's are large these days and there are various level

BACKGROUND
• In the covid pandemic all the companies have found out different methods for communicating with the users.
• Organizations can use telecalling ,telemarketing with emails mode, social media and third party operations for video
conferencing.
• Communication can be verbal, written and electronic like messages ,emails, telephonic calls, teleconference, voice mail and hand
written notes.
• Because of this communications it can have various effect than old face to face meetings(Bannier, Pauls and Walter, 2019).
• It is important for the person for implementing this in the company strategy, advices and trainings because they are permanent,
recorded and found simply.
• There is no issue in the communication form whether in the present chronic covid pandemic state of affairs or not.
• The covid pandemic has reduced the many businesses of the organizations and many have closed the business.

LINKING
THEORIES
• Communication accommodation theory
• Cognitive dissonance theory
• Expectancy violations theory
• Group think theory

Solutions example for issues
• Best way for better actions of humans in the
organization is making sure that they often
meet for talks and meeting within employees
as well.
• It is important to act like professional and
make workers feel happy.
• Take advantage of tools that improve
communication

My own solutions
The executives must ensure that they meet with workers and teams as frequent as possible on a
regular basis. For communicating in a better way in the organization is by ensuring that teams meet
for talks frequently within workers as well. Solutions to grievances of employees must be the main
priority of the senior management as a disgruntled employee or worker whose voice is not listened
and lost in company will lead to the quitting,protests and legal complications.

Conclusion
The above ppt conclude that the direction is changing very fast and the impacting the business in both
positive and negative ways. In lock down of covid the ways of doing business was completely changed of
performing the activities. It has increased the use of technology in business and is very helpful for
workers for performing actions from work from home.

QUESTION AND ANSWERS

What went good in presentation and
why
By involving in this presentation my skills of communication has improved and I have also managed to
become a proficient speaker than before. By knowing to make an relay a important document and details
as it is as important ability for having the world of business irrespective of post or department.

Improvement Needed
As per the criticism received through feedback is the process of the presentation as it is very clear about
the improvements which to made in important area in subject matter and way of delivering in detail
below-
The analysis done for making this content for presentation would have been more detailed by
more real world examples. It was delivered for knowing the top direction and executives for more
research and development to show the employees effort and efforts for communicating in a better way.

Actions taken for the improvements
suggested
The main motive of this feedback and criticism from verified source is for looking to improve the
weaknesses and building of strength high as earlier and better. I am exploring the content needed by me
in more information mode by investing a part of my case. I will use superior quality and main sources
which will be checked and verified.

References
• Bannier, C., Pauls, T. and Walter, A., 2019. Content analysis of business communication: introducing a
German dictionary. Journal of Business Economics, 89(1), pp.79-123.
• Blewitt, J.M., Parsons, A. and Shane, J.M., 2018. Service learning as a high-impact practice:
Integrating business communication skills to benefit others. Journal of Education for Business, 93(8),
pp.412-419.
• Dwyer, J. and Hopwood, N., 2019. The business communication handbook. Cengage AU.
• Garcia-Sanchez, I.M., and et, al., 2020. “Sell” recommendations by analysts in response to business
communication strategies concerning the Sustainable Development Goals and the SDG compass