Business Communication: COVID-19 Protocols at Marriott Hotels

This report examines the COVID-19 protocols implemented in the hotel industry, with a specific focus on Marriott Hotels and Resorts. It highlights key measures such as vaccination policies, mandatory mask-wearing, social distancing, sanitizing facilities, remote working options for employees, and limitations on the number of guests and staff. The report concludes that adhering to these protocols is crucial for reducing the spread of the virus and ensuring the safety of guests and employees alike. The information shared in this document is intended to provide information to students and researchers and Desklib provides access to similar solved assignments and past papers for further study.

Business
Communicatin
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Table of Content
Introduction
Discern and explain the Covid 19 protocol that hotel industry implement while the
guest are checking
Conclusion
References

Introduction
Business communicating refers to an
action to share information between
people within and outside a company.
For the presentation, selected company is
Marriot hotel and resort which is a brand
of full-service hotels and resorts.

Discern and explain the Covid 19 protocol that hotel
industry implement while the guest are checking
The time period of Covid 19 is such a worst
that many big and small scale company are
suffering losses. Marriot is such a big
organisation in the hospitality industry in
which employees followed all protocols and
guidelines (Dimitrios and et. al, 2020).

Continue
The techniques that are followed are
discussed below:
Vaccination policy: The first most protocol
that they are implementing is that the guests
who are checking in the hotel need to be
vaccinated.

Continue
Mask mandatory: The guests who
are entering in the property need to
wear mask while they are moving in
the hotel or resort. Social distancing is
also must.

Continue
Sanitizing facility: The hotel is also
keeping various sanitizers stand in
different places of the hotel and resorts so
that guest can sanitize there hand while
entering different are of the property.

Continue
Remote working: As the pandemic is so
dangerous that employees are preferring
the work from home facility so that they
can work remotely without making
interaction.

Continue
Limited guests and employee:
Marriot is also following the
protocol where the number of
employees working is working in
shifts and the guest’s number is
also limited.

Conclusion
From the mentioned information, it is concluded that it is necessary for the
hotels and resort to effectively follow the protocols so that the spread of
virus is can be reduce and there guest are also follow this so that they
cannot be infected by the pandemic.

References
Guffey, M. E., & Loewy, D. (2021). Business communication: Process & product.
Cengage Learning.
Rueda López, R., and et. al, (2021). Lessons from the First Wave of COVID-19. What
Security Measures Do Women and Men Require from the Hotel Industry to Protect
against the Pandemic?. International Journal of Environmental Research and Public
Health. 18(5). 2232.