NHS Workplace Transformation in the Digital Age: A Post-Covid Analysis

This report examines the transformation of the workplace in the digital age, focusing on the impact of Covid-19 on the NHS. It begins with an executive summary outlining workforce transformation imperatives, including innovation readiness, competitive stature, environmental impact, and employee self-fulfillment. The report details the aims, objectives, and research questions, followed by a project management plan that includes cost, time, quality, communication, risk, and resource considerations. A Work Breakdown Structure (WBS) and Gantt chart are presented to illustrate project organization and timelines. The research methodology section covers quantitative and qualitative data collection methods, sampling techniques, and primary research tools like questionnaires. The findings and data analysis section interprets questionnaire responses related to workplace transformation knowledge and challenges. Recommendations and reflections are provided based on the findings, and the report concludes with a discussion of project outcomes. This comprehensive analysis provides valuable insights into the evolving landscape of workplace transformation within the NHS in the digital era, especially in the wake of the Covid-19 pandemic. Desklib provides access to this and other solved assignments for students.

Managing a Successful
Business Project

Executive Summary
Workforce transformation is the technique of enhancing personnel abilities,
equipment, and abilties to keep up with the regular modifications in an corporation’s
enterprise method. Workforce transformation imperatives are broadly classified within the 4
regions of innovation readiness, enhancing competitive stature, environmental effect, and
employee self-fulfillment. Workforce transformation is carefully related to productivity
profits wanted in both agencies and the general public area, and the demanding situations
added on by the place of business transformation due to the pandemic also effect the team of
workers in how they work, from where, and what equipment do they use to interact with their
employers. Workforce transformation is a driving force enabling innovation, agility, and
versatility for an increasingly cell and dispersed group of workers, remodeling while, how,
and where work happens. IT groups ought to prepare for brand spanking new generations
getting into the staff waiting for frictionless onboarding, simple collaboration, and wealthy
communications.

Contents
Executive Summary.............................................................................................................................2
INTRODUCTION...............................................................................................................................4
Aim and Objectives...........................................................................................................................4
Research Questions...........................................................................................................................4
Project Management..........................................................................................................................4
WBS and Gantt Chart.........................................................................................................................6
Research Methodology........................................................................................................................8
Findings and Data Analysis..............................................................................................................10
Recommendations..............................................................................................................................12
Reflection............................................................................................................................................12
Project Outcomes...............................................................................................................................13
REFERENCES..................................................................................................................................14
Appendix............................................................................................................................................15

INTRODUCTION
Workplace transformation can be defined as rethinking about the workspaces in order
to accommodate different kinds of workers, work as well as technology. It can be said that
workplace transformation can be achieved by integrating various technologies that employees
use within the workplace (Fernandes and O’Sullivan, 2021). This makes it easier for them to
carry out the different activities in an effective manner. A considerable chew of our most
experienced and skilled people are heading to retirement, creating a ability talent scarcity.
Empowering personnel to work more effectively, hence increasing each productivity and
morale. Better collaboration and verbal exchange, leading to improvements and higher
utilization of skills. The intention is to make adjustments to procedures, humans or structures
to higher align the agency with its enterprise approach and vision. The respective report will
analyse the way in which Covid-19 has transformed the workplace in the digital age.
Aim and Objectives
Aim
“To analyse the way in which Covid-19 has transformed the workplace in the digital
age. A study on NHS.”
Research Objectives
 To understand the concept of workplace transformation in the digital age in NHS.
 To identify the way in which Covid-19 has affected the workplace transformation of
NHS in the digital age.
 To analyse various challenges that arise in the process of workplace transformation in
NHS.
Research Questions
 What is the concept of workplace transformation in the digital age in NHS?
 How has Covid-19 affected the workplace transformation of NHS in the digital age?
 What are the various challenges that arise in the process of workplace transformation
in NHS?
Project Management
Project Management Plan

A project management plan is a proper record that defines how a task is going to be
completed. It outlines the scope, goals, finances, timeline, and deliverables of a venture, and
it's critical for maintaining a assignment on track (Bravo and et.al., 2021). A task control plan
is a collection of baselines and subsidiary plans that encompass: Baselines for scope,
schedule, and price.
Cost
Cost plays an important role in project management and this is because it allows the
project to get complete in an effective manner (Suddaby and Jaskiewicz, 2020). Cost
management is the procedure of estimating, allocating, and controlling challenge costs. The
value control procedure allows a commercial enterprise to expect future costs to reduce the
probabilities of price range overrun. Projected expenses are calculated all through the
planning section of a challenge and need to be authorized earlier than paintings starts.
Time
Time is a essential element for a studies and powerful time management allows a
researcher to carry out his research successfully. This allows in producing effective and
precious consequences. This studies is performed in a time length of 30 days, i.e., a month for
you to accumulate accurate and dependable records. Organisations ought to perform
researches inside a specific time frame in order that the records in addition to outcomes are
applicable.
Quality
A study must usually be of excessive high-quality so that the know-how produced is
applicable in addition to treasured for other people also. Good nice studies presents end result
this is ethical and adheres to different concepts of professionalism, responsibility as well as
professionalism. The quality of this research is maintained thoroughly so that the findings are
consistent.
Communication
Communication plays an important role in the overall project because it ensures that
the different team members are able to communicate with each other in an effective manner.
When the team members are able to communicate effectively, there is an increase in the
overall effectiveness as well as efficiency of the outcomes. This will ensure that the team

members have a clarity of their respective roles as well as responsibilities (Sospeter,
Rwelamila and Gimbi, 2020). As a result, the project can be achieved in an effective manner.
There are different ways in which communication can be done, such as via emails,
newsletters etc. These channels should be reliable so that the communication process is
completed in an effective manner.
Risk
Risk can be defined as uncertainty and a research can be exposed to various risks like
social, economic, psychological etc. There can be various risks that can affect the overall
performance as well as outcomes of the project. Project chance evaluation is critical as it
enables task managers become aware of the weaknesses, strengths and viable possibilities all
through or after completing a assignment. To correctly analyse risks, one wishes to examine
and familiarize themselves with the potential issues or high threat threats that could
negatively have an effect on a scheduled task's smooth going for walks. It is important to
listing all the surprising occasions that would disrupt the tactics, sources and technology in an
ongoing assignment to scale down or decrease losses. To efficaciously manage losses, a
complete mitigation method involves a thorough preparedness plan.
Resources
There are various resources that can be used by the researcher to collect data for the research.
They can either be primary or secondary (Galati and et.al., 2021). Primary resources include
newspaper articles, questionnaires, interviews, surveys, observation etc. whereas secondary
resources include journals, diaries, books etc. A researcher can make use of different
resources to collect data, analyse the same and present results. In order to carry out this
research, primary resources have been used. Therefore, all risks associated with the research
should be identified beforehand to avoid certain challenges that may otherwise arise during
its course.
WBS and Gantt Chart
WBS
A Work Breakdown Structure has numerous benefits besides organising the work of a
project. By allocating estimates of time and cost, the budget as well as structure of project can
be developed easily. Performance of the project can also be tracked with the help of a Work
Breakdown Structure to identify areas of problem and other issues. A well-planned Work

Breakdown structure helps the project manager to analyse the overall performance as well as
progress of the project and hence, this will help in achieving the goals are achieved.
Gantt Chart
Today, Gantt charts are commonly utilized by businesses to track schedules of
different tasks. This is useful as it facilitates in identifying how one-of-a-kind duties in the
task relate to each different (Meredith and et.al., 2020). These varieties of charts are usually
beneficial throughout planning as well as scheduling initiatives and additionally help in
identifying its time length, sources needed to finish the identical and as a result making plans
the order wherein all obligations may be finished for that reason. A Gantt chart can be made
using diverse gentle wares online as opposed to conventional techniques that have been used
earlier.

Research Methodology
Quantitative Data – Quantitative data is a type of data that quantitative statistics is
defined because the fee of information within the form of counts or numbers wherein every
facts-set has an precise numerical price associated with it. Quantitative statistics is usually
amassed for statistical analysis the usage of surveys, polls or questionnaires sent throughout
to a particular section of a populace. This records type can also be described as a set of
quantifiable facts that may be used for mathematical computations and statistical evaluation
which informs actual-lifestyles selections.
Mixed Methods – The term mixed methods refers to an emergent methodology of
studies that advances the systematic integration, of quantitative and qualitative statistics
within a unmarried research or sustained program of inquiry. The four essential sorts of
combined strategies designs are the Triangulation Design, the Embedded Design, the

Explanatory Design, and the Exploratory Design. Mixed techniques are important mixing of
strategies in statistics collection, information analysis and interpretation of the evidence.
Purposeful facts integration permits researchers to are looking for a extra panoramic view of
their studies landscape, viewing phenomena from one of a kind viewpoints and through
various studies lenses.
Primary Methods – Primary methods of research include surveys, questionnaires,
remark, discipline assessments and so on. And are used whilst undertaking a number one
studies. These techniques help in gathering first hand facts that's accurate and dependable.
Data which is collected via such techniques answer questions which are precise to a particular
studies. Primary records could be very dependable because it's also goal and gathered
immediately from the unique supply. It additionally offers updated facts approximately a
studies subject matter in comparison to secondary statistics.
Secondary Methods - Reports, books, journals, diaries, studies guides, information
available at the internet and so on. Are a few examples of secondary strategies. Secondary
methods of a research are extra cost powerful as compared to number one techniques which
contain loads time in addition to cash. Using secondary information may not seem as
interesting as accumulating original survey facts or scraping the net to apprehend on-line
behaviors, but it should form the core of any studies. Secondary data lets you build on present
research, which results in better consequences, and saves money and time.
Sampling - It can be defined as the process of taking out a pre-determined number of
observations are selected from a large population and is usually used in statistical analysis
(Raharjo and Purwandari, 2020). There are two types of sampling methods, probabilistic and
non-probabilistic. For this research, probabilistic sampling has been taken into account in
which every individual has an equal probability of getting selected in a sample. The sample
size for this research is 30 people.
Probability Sampling is a way wherein every member of the populace has the equal
opportunity of being a part of the pattern. Non-chance Sampling is a technique wherein every
member of the population does no longer have an equal chance of being selected. When the
researcher desires to pick out participants selectively, non-opportunity sampling is taken into
consideration. Both sampling techniques are frequently utilized. However, one works higher
than others relying on studies desires.

Primary Research Tools - A questionnaire is a studies tool that includes a hard and
fast of questions or other sorts of activates that targets to accumulate statistics from a
respondent. A studies questionnaire is commonly a mixture of near-ended questions and
open-ended questions. Open-ended, long-form questions offer the respondent the potential to
difficult on their mind. Questionnaires may be an powerful way of measuring the behavior,
attitudes, preferences, evaluations and, intentions of rather huge numbers of subjects extra
affordably and fast than other strategies. Often a questionnaire uses both open and closed
questions to gather facts. A questionnaire is a completely convenient manner of collecting
facts from a large range of people inside a time frame. Hence, the layout of the questionnaire
is of extreme importance to ensure correct records is collected in order that the outcomes are
interpretable and generalisable.
Findings and Data Analysis
Theme 1: Knowledge about the concept of workplace transformation
Q1. Do you have knowledge about the concept of workplace transformation?
a) Yes 20
b) No 10
a) Yes b) No
0
5
10
15
20
25
20
10
Chart Title
Interpretation – From the above graph, it can be concluded that out of the 30
respondents, 20 respondents stated that they were aware of the concept of workplace
transformation. They stated that it is important because it helps them in enhancing the overall
workplace culture. Apart from this, the remaining 10 respondents stated that they were not
aware of the same.

Theme 2: Impact of lack of workplace transformation on an organization
Q2. What is the impact of lack of workplace transformation on an organization?
a) Poor performance 15
b) Lack of services 5
c) Lack of customer satisfaction 10
a) Poor performance b) Lack of services c) Lack of customer
satisfaction
0
2
4
6
8
10
12
14
16 15
5
10
Chart Title
Interpretation – From the above graph, it can be concluded that 15 respondents
stated that poor performance is one of the impact of lack of workplace transformation on an
organization. It can also be concluded that 5 respondents stated that lack of services while 10
stated that a lack of customer satisfaction is one of the impact of lack of work transformation.
Theme 3: Different measures in which workplace can be transformed
Q3. What are the different measures in which workplace can be transformed?
a) Implement technology 10
b) Provide training 10
c) Provide constructive feedback 10

a) Implement technology b) Provide training c) Provide constructive
feedback
0
2
4
6
8
10
12
10 10 10
Chart Title
Interpretation – it can be concluded that 10 respondents said that implementing
technology is one of the measures, 10 stated that providing training while 10 said that
providing constructive feedback is one of the measures that can be implemented.
Recommendations
After engaging in the research, NHS is usually recommended to construct a numerous
subculture via adopting and enforcing the idea of equality and variety in its place of business.
This will help it develop and expand in various untapped markets global. In order to achieve
this, it could undertake various techniques like providing powerful training to the staff
frequently so as to decorate their abilities in addition to foster healthy members of the family
among employers in addition to the personnel, acknowledging exclusive cultural practices in
addition to promoting numerous thinking across the organization. This will assist it in being
successful and benefit an aggressive gain in opposition to competition in the espresso
enterprise.
Reflection
While challenge this study, I got a threat to enhance my know-how approximately the
concept of equality and variety. Also, I were given to pick out regions that are my strengths
in addition to the areas of my weakness. By undertaking this studies, I learned time control
abilities which helped in completing all my responsibilities nicely in time. I also learned that I
need to improve my communication competencies so that I can correctly communicate with
respondents and collect dependable and suitable facts. This will help in producing green
output that may be cited and used within the destiny through others as properly.

Project Outcomes
It has been found that in the brand new virtual workplace, organisations had to find
new approaches of providing education, facilitating team bonding and collaboration while
being mindful of employee well-being because they not had a whole view of the way people
behaved of their isolated offices. Factors crucial within the bodily international for forming,
norming, storming, and performing had to be reconsidered with new strategies and practices
to stay competitive. The scenario necessitated the adoption of virtual, cloud-based totally
solutions to permit faraway operating with secure get entry to. Fortunately, most businesses
reported an development in their productiveness, purchaser pleasure, employee engagement,
and variety and inclusion in the new environment. And therefore, as the pandemic eases, the
hybrid paintings version becomes a ways extra commonplace. Many companies will be
combining far off and on-website working in the submit-pandemic destiny of labour.

REFERENCES
Books & Journals
Fernandes, G. and O’Sullivan, D., 2021. Benefits management in university-industry
collaboration programs. International Journal of Project Management, 39(1), pp.71-
84.
Bravo, A.S., Vieira, D.R., Bredillet, C. and Pinheiro, R., 2021. Review of collaborative
project management approaches in R&D projects. In Managing Collaborative R&D
Projects (pp. 47-63). Springer, Cham.
Suddaby, R. and Jaskiewicz, P., 2020. Managing traditions: A critical capability for family
business success.
Sospeter, N.G., Rwelamila, P.M. and Gimbi, J., 2020. Project management challenges for
post-disaster reconstruction projects in Angola: a public sector
perspective. International Journal of Managing Projects in Business.
Galati, F., Bigliardi, B., Galati, R. and Petroni, G., 2021. Managing structural inter-
organizational tensions in complex product systems projects: Lessons from the Metis
case. Journal of Business Research, 129, pp.723-735.
Meredith, J.R., Shafer, S.M., Mantel Jr, S.J. and Sutton, M.M., 2020. Project management in
practice. John Wiley & Sons.
Raharjo, T. and Purwandari, B., 2020, January. Agile project management challenges and
mapping solutions: a systematic literature review. In Proceedings of the 3rd
International Conference on Software Engineering and Information
Management (pp. 123-129).

Appendix
Questionnaire
Q1. Do you have knowledge about the concept of workplace transformation?
c) Yes
d) No
Q2. What is the impact of lack of workplace transformation on an organization?
d) Poor performance
e) Lack of services
f) Lack of customer satisfaction
Q3. What are the different measures in which workplace can be transformed?
d) Implement technology
e) Provide training
f) Provide constructive feedback
Q4. Any recommendations or suggestions