This assignment is a workplace skills assessment for the CPP40307 Certificate IV in Property Services (Real Estate), focusing on risk management for buyer's agents. The assessment requires the candidate to assume the role of Licensee in Charge and participate in two scenarios. Part 1 involves identifying and managing risks to the agency and clients, including the development of a risk checklist, policy, and procedure. Part 2 focuses on developing teams and individuals through training and non-training activities, including a training needs analysis report. The scenarios assess the candidate's ability to communicate effectively, analyze situations, and implement strategies to mitigate risks and improve team performance. The assessment emphasizes the importance of addressing issues such as converting inquiries into clients, meeting deadlines, improving staff morale, and ensuring compliance with agency policies. The candidate is expected to demonstrate skills in risk assessment, training needs analysis, and team leadership to ensure the success and compliance of the real estate agency.
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