Crayon Pharmaceuticals: Project Management Report on B2B/B2C Solution
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AI Summary
This report provides a comprehensive overview of a project undertaken by Crayon Pharmaceuticals, focusing on the implementation of a B2B and B2C customer solution. It begins with an introduction outlining the project's goals, objectives, and timeline, followed by an analysis of both functional and non-functional requirements, including software, hardware, and operational needs. The report details the team members' required skills and presents a comprehensive project management plan, encompassing scope, time, resources, cost, quality, stakeholders, communication, and risk management. Key elements such as Gantt charts, network diagrams, and work breakdown structures are included. The report concludes with strategic recommendations for enhancing brand awareness, increasing employee engagement, and expanding market share, along with a final summary of the project's key findings and conclusions. The report also includes a detailed list of references used for the project.

Project Management
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Table of Contents
INTRODUCTION...........................................................................................................................1
Introducing title, date, goals and objectives of business .......................................................1
Functional and non- functional requirement of project .........................................................2
Team members skills required for completing project ..........................................................2
Project management plan ......................................................................................................3
..........................................................................................................................................................6
Recommendations..................................................................................................................7
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................10
INTRODUCTION...........................................................................................................................1
Introducing title, date, goals and objectives of business .......................................................1
Functional and non- functional requirement of project .........................................................2
Team members skills required for completing project ..........................................................2
Project management plan ......................................................................................................3
..........................................................................................................................................................6
Recommendations..................................................................................................................7
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Project management refers to the term that emphasize on conducting various activities in
business that include initiation, planning, executing, controlling and closing of work on time.
Present report will be based upon Crayon pharmaceuticals. It is selling its product
globally at retail centres and act as suppliers of raw material and chemical composition for other
companies in the country.
Report will include functional and non-functional requirement of the project. It mainly
emphasized on project plan that will help in completing project on set timeline (Kerzner, 2017).
Project may involve different elements such as risk, scope, resources, communication, quality for
effective use of these resources in project.
Introducing title, date, goals and objectives of business
Title - Crayon is implementing a B2B and B2C customer solution.
Start date - 10 September 2019
End date – 30 October 2019
Goal
Enhance brand awareness
Increasing employee engagement
Getting more success
Creating customer satisfaction
Enhance more demand
Assist consumers retention, loyalty, and lifetime value.
Smart objectives
Increase the sales of product by 20% at the end of 3 months.
Enhance the customer satisfaction by providing the best services.
Introduce the best solution into the wide range of ideas.
Increase the market share by 20% at the end of 2019.
Provide employment opportunity by 10% to the local community.
Grow over product list by 50%
Advertise our product on LinkedIn to a targeted audience.
1
Project management refers to the term that emphasize on conducting various activities in
business that include initiation, planning, executing, controlling and closing of work on time.
Present report will be based upon Crayon pharmaceuticals. It is selling its product
globally at retail centres and act as suppliers of raw material and chemical composition for other
companies in the country.
Report will include functional and non-functional requirement of the project. It mainly
emphasized on project plan that will help in completing project on set timeline (Kerzner, 2017).
Project may involve different elements such as risk, scope, resources, communication, quality for
effective use of these resources in project.
Introducing title, date, goals and objectives of business
Title - Crayon is implementing a B2B and B2C customer solution.
Start date - 10 September 2019
End date – 30 October 2019
Goal
Enhance brand awareness
Increasing employee engagement
Getting more success
Creating customer satisfaction
Enhance more demand
Assist consumers retention, loyalty, and lifetime value.
Smart objectives
Increase the sales of product by 20% at the end of 3 months.
Enhance the customer satisfaction by providing the best services.
Introduce the best solution into the wide range of ideas.
Increase the market share by 20% at the end of 2019.
Provide employment opportunity by 10% to the local community.
Grow over product list by 50%
Advertise our product on LinkedIn to a targeted audience.
1
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Functional and non- functional requirement of project
Functional requirements – This aspect help to produce the product on the specific time. A
requirement is related to the technology, software it helps to make the better business process.
Crayon Pharmaceuticals need to The system which store all details information about
their employees.
Organisation need to The Sales system that allow users to record customers sales
Organisation need software for the Historical Data management
Crayon Pharmaceuticals want system which helps to keep Audit Tracking and fulfilled
their legal and regulatory requirements.
Crayon pharmaceuticals need vehicles for load the goods and material from a warehouse
to the deliverable point (Heldman, (2018).
Furthermore, it include different features and functions of product that will help in
providing various perspective for the future. As a functional aspect Crayon pharmaceutical
require software's that help in documentation of project that will be continuing in business for
gaining more opportunities in business. It also require functional equipments that help in
monitoring performance of business as it is helpful for continuing business in gaining specific
documentation that help in gathering data from different sources. work breakdown structure is
being maintained that help in doing effective work in business and indulge in many activities that
is useful for the company in providing various aspects that bring more opportunity in the future.
Proper authentication is required for fulfilling various aspect by setting benchmarking and key
performance indicator in providing different aspect for the future. Quality model will be applied
to check performance of standard that help in completing project effectively by using various
resources.
Non functional - It is the attribute. This requirement fulfils the specific needs like it can be used
for the purpose of checking the final product or service that can be project deliver. The purpose
of this it helps to provide the number of solution that help to meet the functional requirements
and objective of the company. Thus, non fiction requirement divided into two parts which is
performance and development. However, to meet the functional requirements, Firm make the
solutions (Kerzner, 2018).
2
Functional requirements – This aspect help to produce the product on the specific time. A
requirement is related to the technology, software it helps to make the better business process.
Crayon Pharmaceuticals need to The system which store all details information about
their employees.
Organisation need to The Sales system that allow users to record customers sales
Organisation need software for the Historical Data management
Crayon Pharmaceuticals want system which helps to keep Audit Tracking and fulfilled
their legal and regulatory requirements.
Crayon pharmaceuticals need vehicles for load the goods and material from a warehouse
to the deliverable point (Heldman, (2018).
Furthermore, it include different features and functions of product that will help in
providing various perspective for the future. As a functional aspect Crayon pharmaceutical
require software's that help in documentation of project that will be continuing in business for
gaining more opportunities in business. It also require functional equipments that help in
monitoring performance of business as it is helpful for continuing business in gaining specific
documentation that help in gathering data from different sources. work breakdown structure is
being maintained that help in doing effective work in business and indulge in many activities that
is useful for the company in providing various aspects that bring more opportunity in the future.
Proper authentication is required for fulfilling various aspect by setting benchmarking and key
performance indicator in providing different aspect for the future. Quality model will be applied
to check performance of standard that help in completing project effectively by using various
resources.
Non functional - It is the attribute. This requirement fulfils the specific needs like it can be used
for the purpose of checking the final product or service that can be project deliver. The purpose
of this it helps to provide the number of solution that help to meet the functional requirements
and objective of the company. Thus, non fiction requirement divided into two parts which is
performance and development. However, to meet the functional requirements, Firm make the
solutions (Kerzner, 2018).
2
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To purchase the vehicle for the transferring goods firm make sure that they purchase the
American-made lorry due to government incentives. Firm must set the load which is at least 10
feet.
To require the Computer and software system Crayon Pharmaceuticals must solved the problem
like identify The extent of time an evidence should be held for auditing goal. Identify that the
system is really helpful or not also it works at least 9 years.
As a non-functional requirement reliability plays an important part while completing
project in the future. Quality is another aspect that is related to non-functional requirement as a
standard will e maintained by Crayon pharmaceutical so that it will bring effectiveness in the
work and providing different aspect for the future course of action. Availability of raw material
is also an important part that help in managing project on specified time and enhancing bringing
more opportunities that will be helpful for the future. Scalability is another aspect that will be
taken into consideration and enhance different features for the future. It is important in providing
various aspect that is useful in providing changes in the project that lead to increase operational
cost of project. there requirements are necessary in handling project operations and help in
utilising resources effectively and efficiently. Security is provided so that personal information
is not gone out and enhance various aspect for the future. It is taken into consideration that bring
effectiveness in providing changes in evaluating performance as well as profitability that will
ensure proper authentication of access of project without any technical problem occurred while
completing project.
Team members skills required for completing project
1 Project manager
Leadership skills
Contract Management skills
Negotiation skills
Scheduling skills
Cost Control skills
Risk Management skills
Innovative Thinking skills
3
American-made lorry due to government incentives. Firm must set the load which is at least 10
feet.
To require the Computer and software system Crayon Pharmaceuticals must solved the problem
like identify The extent of time an evidence should be held for auditing goal. Identify that the
system is really helpful or not also it works at least 9 years.
As a non-functional requirement reliability plays an important part while completing
project in the future. Quality is another aspect that is related to non-functional requirement as a
standard will e maintained by Crayon pharmaceutical so that it will bring effectiveness in the
work and providing different aspect for the future course of action. Availability of raw material
is also an important part that help in managing project on specified time and enhancing bringing
more opportunities that will be helpful for the future. Scalability is another aspect that will be
taken into consideration and enhance different features for the future. It is important in providing
various aspect that is useful in providing changes in the project that lead to increase operational
cost of project. there requirements are necessary in handling project operations and help in
utilising resources effectively and efficiently. Security is provided so that personal information
is not gone out and enhance various aspect for the future. It is taken into consideration that bring
effectiveness in providing changes in evaluating performance as well as profitability that will
ensure proper authentication of access of project without any technical problem occurred while
completing project.
Team members skills required for completing project
1 Project manager
Leadership skills
Contract Management skills
Negotiation skills
Scheduling skills
Cost Control skills
Risk Management skills
Innovative Thinking skills
3

Communication skills
5 Team member
Organising and Planning Skills.
Decision-Making Skill
Problem-Solving Skill
Communication Skills
Persuasion and Influencing Skills
Feedback Skills.
Skill in motivate the subordinates
coordinating skills
Ability to resolve conflicts.
Project management plan
This plan is prepared for completing project that is being given on set timeline that is
useful for the future course of action (Fewings & Henjewele, 2019). . In this different activities is
being carried out that help in completion of project on time with proper utilization of resources
and at minimum cost. There are various components of project plan are as under:
Scope:- With the help of conducting this research factors will be identified that is having an
impact on implementation of B2B and B2C customer solution. From this research project many
scholars and researcher get understanding regarding different aspect of online business that that
will be used in completing this project (Fleming & Koppelman, 2016, December). Crayon
pharmaceuticals is also get benefited from this research and will be enclose from current market
opportunities for new product.
Time:- Research study will be completed in period of 10 weeks. This timeline is minimum and
effective and essential in preparation of quality and best project plan. It will provide base and
target is defined for completing this project on given timeline.
Resources:- Resources that are available will be properly used for completing research project
by formulating plan and strategies that is helpful for it. Correct and accurate allocation of limited
available resources are providing maximum benefit to researcher while completing research
(Papke-Shields & Boyer-Wright, 2017). It is helpful in making use of proper time for Crayon
4
5 Team member
Organising and Planning Skills.
Decision-Making Skill
Problem-Solving Skill
Communication Skills
Persuasion and Influencing Skills
Feedback Skills.
Skill in motivate the subordinates
coordinating skills
Ability to resolve conflicts.
Project management plan
This plan is prepared for completing project that is being given on set timeline that is
useful for the future course of action (Fewings & Henjewele, 2019). . In this different activities is
being carried out that help in completion of project on time with proper utilization of resources
and at minimum cost. There are various components of project plan are as under:
Scope:- With the help of conducting this research factors will be identified that is having an
impact on implementation of B2B and B2C customer solution. From this research project many
scholars and researcher get understanding regarding different aspect of online business that that
will be used in completing this project (Fleming & Koppelman, 2016, December). Crayon
pharmaceuticals is also get benefited from this research and will be enclose from current market
opportunities for new product.
Time:- Research study will be completed in period of 10 weeks. This timeline is minimum and
effective and essential in preparation of quality and best project plan. It will provide base and
target is defined for completing this project on given timeline.
Resources:- Resources that are available will be properly used for completing research project
by formulating plan and strategies that is helpful for it. Correct and accurate allocation of limited
available resources are providing maximum benefit to researcher while completing research
(Papke-Shields & Boyer-Wright, 2017). It is helpful in making use of proper time for Crayon
4
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pharmaceuticals in successful launching of its new business into B2B and B2C customer solution
by reducing unnecessary wastage and expenses.
Cost:- A nominal amount of cost as $300 will be incurred by researcher for completing research
project. Crayon pharmaceutical will also incur cost on advertisement and different promotional
activities for launching its new business in the market.
Quality:- By making use of different quality tools such as Benchmarking, Key performance
indicators through these researcher will be able to provide best quality research project (Joslin &
Müller, 2015). By implementing these tools plans, concepts and strategies that is followed by
competitors can be identified and helpful in gaining competitive advantage in the marketplace.
On the other hand, Crayon pharmaceutical ensure that data and information provided by it
regarding implementation of online business is reliable and accurate for end users in making
decision.
Stakeholder:- This include board of directors, project manager, employees, suppliers that are
investing for completion of project on setting timeline. In Crayon pharmaceutical project
manager help in getting involved in each and every step so that it will become successful while
implementing new business in the marketplace.
Communication:- Communication of research study matter can be done to other users, scholars
by making use of several different communication means such as mail, messages, notice, articles
etc (Hornstein, 2015). Crayon pharmaceutical by communicating about its set defined business
plans and objectives to its employees via mail, schedules, circulars etc. can perform in much
better manner having its core focus on attracting new customers and profit maximization.
Risk:- Risk can be related to lack of resources, data misinterpretation, lost of database, rise in
cost expenses, minimum time period which researcher will be required to be overcome by
making use of available resources at its fullest. Risk management plan and strategies can help
Crayon pharmaceutical in mitigating such issues hampering process of launching of new shoe
product in the marketplace.
Deployment:- After implementation of new product into the market it will be deployed by
project manager for checking its effectiveness for the future purpose (Todorović & et. al., 2015).
As Crayon pharmaceutical is launching its new website for that it have to first install software
that help in running website then checking and testing is being done after installation then
5
by reducing unnecessary wastage and expenses.
Cost:- A nominal amount of cost as $300 will be incurred by researcher for completing research
project. Crayon pharmaceutical will also incur cost on advertisement and different promotional
activities for launching its new business in the market.
Quality:- By making use of different quality tools such as Benchmarking, Key performance
indicators through these researcher will be able to provide best quality research project (Joslin &
Müller, 2015). By implementing these tools plans, concepts and strategies that is followed by
competitors can be identified and helpful in gaining competitive advantage in the marketplace.
On the other hand, Crayon pharmaceutical ensure that data and information provided by it
regarding implementation of online business is reliable and accurate for end users in making
decision.
Stakeholder:- This include board of directors, project manager, employees, suppliers that are
investing for completion of project on setting timeline. In Crayon pharmaceutical project
manager help in getting involved in each and every step so that it will become successful while
implementing new business in the marketplace.
Communication:- Communication of research study matter can be done to other users, scholars
by making use of several different communication means such as mail, messages, notice, articles
etc (Hornstein, 2015). Crayon pharmaceutical by communicating about its set defined business
plans and objectives to its employees via mail, schedules, circulars etc. can perform in much
better manner having its core focus on attracting new customers and profit maximization.
Risk:- Risk can be related to lack of resources, data misinterpretation, lost of database, rise in
cost expenses, minimum time period which researcher will be required to be overcome by
making use of available resources at its fullest. Risk management plan and strategies can help
Crayon pharmaceutical in mitigating such issues hampering process of launching of new shoe
product in the marketplace.
Deployment:- After implementation of new product into the market it will be deployed by
project manager for checking its effectiveness for the future purpose (Todorović & et. al., 2015).
As Crayon pharmaceutical is launching its new website for that it have to first install software
that help in running website then checking and testing is being done after installation then
5
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implementing and evaluating results and lastly monitor results that are obtained from
implementing new product into the marketplace.
GANTT CHART
6
implementing new product into the marketplace.
GANTT CHART
6

NETWORK DIAGRAM
WORK BREAKDOWN STRUCTURE
7
WORK BREAKDOWN STRUCTURE
7
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Recommendations
From the above project it can be recommended that investing in promotional activities
help crayon pharmaceutical to gather large customers towards the company and help in fulfilling
objective of the company. Development can be done in process of manufacturing product by
implementing new technology that bring effectiveness and increase productivity of business. It
can also expand its business at global market that help in increasing market share of the company
and enhance business operations for the future. Making differentiated product other than
competitor also help in bringing more opportunity and introducing new ideas into business. By
developing a fixed pricing strategy will help in retaining customers for the longer term and that
lead to enhance sales. Before introducing new product proper market analysis is being done by
the company so that help in creating major perspective for the future. It can also be
recommended that adopting current technology will help in evaluating performance of
employees that lead to increase efficiency. Focusing on business expansion lead to create
different perspective and enhance productivity as well as profitability.
CONCLUSION
From the above research it can be summarized that project plan is prepared for utilizing
effective use of resources while conducting research in the marketplace. Different components
that will be applicable while completing project that include time, cost, scope, resources,
8
From the above project it can be recommended that investing in promotional activities
help crayon pharmaceutical to gather large customers towards the company and help in fulfilling
objective of the company. Development can be done in process of manufacturing product by
implementing new technology that bring effectiveness and increase productivity of business. It
can also expand its business at global market that help in increasing market share of the company
and enhance business operations for the future. Making differentiated product other than
competitor also help in bringing more opportunity and introducing new ideas into business. By
developing a fixed pricing strategy will help in retaining customers for the longer term and that
lead to enhance sales. Before introducing new product proper market analysis is being done by
the company so that help in creating major perspective for the future. It can also be
recommended that adopting current technology will help in evaluating performance of
employees that lead to increase efficiency. Focusing on business expansion lead to create
different perspective and enhance productivity as well as profitability.
CONCLUSION
From the above research it can be summarized that project plan is prepared for utilizing
effective use of resources while conducting research in the marketplace. Different components
that will be applicable while completing project that include time, cost, scope, resources,
8
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communication etc. Whole project depend on these components so it is necessary for best
utilizing these elements into project for gaining best result. Stakeholders are also investing in
different activities that will be carried out in conducting research by project manager. As
implementing online website as a new business bring more challenges in the future. Therefore, it
is necessary for completing project on set timeline.
9
utilizing these elements into project for gaining best result. Stakeholders are also investing in
different activities that will be carried out in conducting research by project manager. As
implementing online website as a new business bring more challenges in the future. Therefore, it
is necessary for completing project on set timeline.
9

REFERENCES
Books and Journal
Fewings, P., & Henjewele, C. (2019). Construction project management: an integrated
approach. Routledge.
Fleming, Q. W., & Koppelman, J. M. (2016, December). Earned value project management.
Project Management Institute.
Heldman, K. (2018). Project management jumpstart. John Wiley & Sons.
Hornstein, H. A. (2015). The integration of project management and organizational change
management is now a necessity. International Journal of Project Management.33(2). 291-
298.
Joslin, R., & Müller, R. (2015). Relationships between a project management methodology and
project success in different project governance contexts. International Journal of Project
Management.33(6).1377-1392.
Kerzner, H. (2017). Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Kerzner, H. (2018). Project management best practices: Achieving global excellence. John
Wiley & Sons.
Papke-Shields, K. E., & Boyer-Wright, K. M. (2017). Strategic planning characteristics applied
to project management. International Journal of Project Management.35(2).169-179.
Todorović, M. L. & et. al., (2015). Project success analysis framework: A knowledge-based
approach in project management. International Journal of Project Management. 33(4).772-
783.
10
Books and Journal
Fewings, P., & Henjewele, C. (2019). Construction project management: an integrated
approach. Routledge.
Fleming, Q. W., & Koppelman, J. M. (2016, December). Earned value project management.
Project Management Institute.
Heldman, K. (2018). Project management jumpstart. John Wiley & Sons.
Hornstein, H. A. (2015). The integration of project management and organizational change
management is now a necessity. International Journal of Project Management.33(2). 291-
298.
Joslin, R., & Müller, R. (2015). Relationships between a project management methodology and
project success in different project governance contexts. International Journal of Project
Management.33(6).1377-1392.
Kerzner, H. (2017). Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Kerzner, H. (2018). Project management best practices: Achieving global excellence. John
Wiley & Sons.
Papke-Shields, K. E., & Boyer-Wright, K. M. (2017). Strategic planning characteristics applied
to project management. International Journal of Project Management.35(2).169-179.
Todorović, M. L. & et. al., (2015). Project success analysis framework: A knowledge-based
approach in project management. International Journal of Project Management. 33(4).772-
783.
10
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