Creativity and Innovation Report: Trolley Scanner for Supermarkets

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Added on  2022/11/28

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AI Summary
This report investigates the challenges faced by the Australian supermarket industry, particularly the issue of long checkout queues and customer frustration. The assignment focuses on applying the Applied Creativity & Innovation model to address these challenges, proposing the implementation of a trolley scanner system. The report details the problem identification, idea generation, evaluation of concepts, and design of the trolley scanner. It outlines the components of the smart trolley, including scanning, payment methods, and database connectivity. The development process, system design requirements, strengths, and limitations are also analyzed. The report emphasizes the benefits for customers, such as reduced waiting times and self-assessment of product prices, and suggests solutions like AI integration. The conclusion highlights the project's aim to enhance business efficiency and improve customer experience within the supermarket industry, supported by the IPPCO method and collaborative decision-making techniques, and includes a mind map and bibliography.
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CREATIVITY AND
INNOVATION
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Introduction
Within the competitive Australian supermarket industry, purchases are
made in large numbers and thus payments and waiting in long queues
can be a major issue
The topic introduces the concept of managing creativity and innovation
to transform the business functions and overcome the issues
The industry aims to reduce the waiting time at the supermarkets and
ensure less number of crowd waiting at the checkout counter
The new smart technology using Scanners in Trolley can be a major
innovation solution to the challenges
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Challenges faced
After purchasing from the supermarket chain, the customers have to
wait in queue to make payments, which consumers lot of time and effort
The customers become frustrated and it could even create some
negative mind sets among them, which questions the company’s
towards the problem
While generating ideas, the challenge was about being unable to draw in
enough information and knowledge about the decline of sales within the
supermarket industry
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Methods for idea establishment
The Applied Creativity & Innovation model can be
used to manage innovation and creativity
This kind of activity enables innovative methods
and techniques that can be adopted by the
employees within the supermarket industry
The innovation managed through introduction of
Trolley scanner can improve the professional
outlook of the supermarket and improve business
performance
The convergent thinking technique of this Applied
creativity and innovation model ensures individual
creativity and innovation from the ideas presented
by the employees
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Identification of issue or problem
The long waiting time at the supermarket chains and increase in time
consumption has resulted in bringing innovation at the companies
The consumers experience negative mind sets about the company and
its functions
The lack of sales revenue and profit level achieved in business
Time consuming process of making payments at the checkout counter
within the supermarket chain
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Focus of the project
The actual focus of the project is to introduce the Trolley scanner and deal with the
challenge or issue faced within the supermarket industry
The Trolley scanner should automatically monitor the product and its price, when the
product is put in the trolley, furthermore create convenience for the clients to make
payments
The Applied Creativity & Innovation model to facilitate convergent and divergent
thinking
This facilitates innovation, creativity and decision making collaboratively by the team
members too
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Exploration and idea generation
The application of this model within the supermarket
industry could benefit the businesses to use the
creative thinking tools and support long term
innovation and facilitate higher engagement of
project team members
The involvement of organisational manger or leader
is essential to promote good understanding of
organisational behaviours and idea generation
techniques too
The different idea generation methods include the
pass fail evaluation, use of evaluation matrix and
SWOT analysis
The IPPCO techniques ensures better understanding
of the problem and determine the best possible
solution to facilitate innovation and creativity
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Evaluation of ideas and concepts
The highly competitive supermarket industry
has enabled the business organisations to
implement advanced technologies and
facilitate innovation and creativity for raising
the business performance
The Creative Problem Solving Institute
proposed the IPPCO technique for evaluating
the opportunities and benefits with the use
of scanner in trolleys
The Trolley acts as a traditional barcode
reader, which has made the processes a lot
more seamless and shopping experience
much more convenient for the clients
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Trolley scanner design
The trolley scanner design is based on a project that
progress on through various stages for development and
functioning of the Trolley Scanner
The components are based the Technology Evaluation
and Commercialisation Module Guide that can validate
the processes and facilitate the designing of the Trolley
Scanner
The product description is based on the TPM worksheets
that help in drawing relevant information and conduct
the critical analysis for the project
The Trolley scanner design includes various components,
all of which are allocated to different project team
memebrs and to meet the design criteria requirements
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Major components of the Smart
Trolley Design
The design and user interface of the Smart
Trolley Scanner
Connection to the storage database
Wireless access and connectivity
Network architecture
Scanning product
Power
Payment methods and generating the receipts
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Design of Trolley scanner
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Trolley scanner development
The Applied Creativity and innovation has supported the development of
the Trolley Scanner and provided the best innovative solution through
collaborative team decision making techniques
The Red and Blue Hats and Dot voting along with use of Evaluation
checklist, Decision Grid and Screening matrices have supported the
decision making process too
The Barcode scanner and a screening device should be set up for
scanning the product and its price while the touch screen provided
display for navigation purposes.
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