Crew Resource Management Application in Commercial Aviation Report

This report examines the application of Crew Resource Management (CRM) in commercial aviation, focusing on its role in error management during the final approach and landing phase. The study, based on data from the FAA and NTSB, investigates the relationship between airline management practices and CRM-related accident/incident causes. The research covers accidents and incidents between 2002 and 2012, analyzing how CRM factors contribute to flight safety. The report discusses CRM's limitations, such as its lack of cross-cultural generality, and the importance of pilot attitudes toward CRM. It also addresses the use of CRM modules in cockpit automation and the challenges in implementing CRM principles, concluding that CRM is a critical tool for managing errors and enhancing aviation safety. The report provides insights into how CRM can be applied to improve decision-making, communication, and overall flight safety in commercial aviation.

Running head: CREW RESOURCE MANAGEMENT
CREW RESOURCE MANAGEMENT
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1CREW RESOURCE MANAGEMENT
Crew Resource Management (CRM)
It is training procedures’ set for use where errors of human result in devastating effects.
Focus of CRM is on decision making, leadership and interpersonal communication in airliner’s
cockpit. CRM’s limitations consist of lack in cross-cultural generality. Approach of error
management describes the behavioral strategies that are taught within CRM as the error
countermeasures which are employed for avoiding the errors, for mitigating error’s consequences
and for trapping the errors which are committed. Fundamental question is if training of CRM
could fulfill the purpose for increasing efficiency and safety of flight (Flin, Irwin & Hamlet,
2019). Two most logical and accessible criteria are attitudes showing rejection or acceptance of
concepts of CRM and behavior on flight deck. Attitudes reflect concept’s cognitive aspects that
are espoused within training. Though attitudes are imperfect for behavior’s predictors, this is
truism that whose attitude display CRM’s rejection would unlikely follow the percepts
behaviorally. Though CRM is supported by maximum pilots, not ever precepts are moved from
classroom to line. Modules of CRM are used for addressing cockpit automation’s use. The
training advocates acknowledgement and verification of changes in programming as well as
switching into manual flight instead of reprogramming Flight Management Computers within
congested airspace or situations of high workload (Jensen, 2017). However, several pilots fail in
following the precepts. CRM would never be mechanism for eliminating error as well as
assuring safety in high risk situation. CRM is a tool which could be used by organizations for
managing error.

2CREW RESOURCE MANAGEMENT
References
Flin, R., Irwin, A. L., & Hamlet, O. (2019). Crew Resource Management and Non-Technical
Skills. In Increasing Occupational Health and Safety in Workplaces: Research and
Practice.
Jensen, R. S. (2017). Pilot judgment and crew resource management. Routledge.