This assignment presents a critical reflection on a healthcare professional communication experience within a Psychiatric Intensive Care Unit (PICU). The student, an Endorsed Enrolled Nurse, was tasked with developing and implementing new strategies to manage the unit, focusing on policies and procedures for patient treatment. The reflection details the process of reviewing existing policies, proposing changes, and the subsequent resistance from senior registered nurses to adopt the new procedures. The student explores their feelings of powerlessness, the intervention of the Clinical Nurse Consultant (CNC), and the eventual involvement of the Director of Nursing (DON). The reflection utilizes the Gibbs reflective cycle to analyze the situation, evaluating the impact of the events and the importance of leadership and communication. The assignment highlights the significance of workplace health and safety, the impact of resistance to change, and the lessons learned regarding assertiveness and teamwork. The student concludes with an action plan to improve their leadership and communication skills in future healthcare settings.