Critical Thinking and Problem Solving Report: CSR, Management Morality

This report provides a comprehensive summary and critical analysis of Archie B. Carroll's article, "Ethical challenges for business in the new millennium: Corporate social responsibility and models of management morality." The report focuses on the transition of businesses to the 21st century, highlighting the emergence of new ethical challenges and the increasing importance of corporate social responsibility (CSR). It details the shift towards more ethical and socially responsible business practices, encompassing economic, legal, ethical, and philanthropic responsibilities. The report also discusses Carroll's three management morality models: Immoral, Moral, and Amoral Management, and evaluates the author's arguments. The analysis includes a critique of the article, noting the absence of discussion on sustainable business practices and referencing supporting perspectives on CSR. This report aims to inform readers about the different CSR responsibilities of businesses and the different types of management morality models followed by businesses and their managers to combat moral challenges in the 21st century.

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CRITICAL THINKING AND PROBLEM SOLVING

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Summary of the article
In the article titled “Ethical challenges for business in the new millennium: Corporate
social responsibility and models of management morality” the author, Archie B. Carroll has
focused on the transition of human being and business organisations to 21st century. According to
the author, a set of new issues are expected to arise which will affect some specific industries.
The business organisations, business sector and managers will face some generic management
oriented challenges those will be crucial to business ethics at global place. The trend in corporate
social responsibilities (CSR) will turn into more ethical and socially responsible manner where
businesses will perform their responsibilities beyond their profit-making functions. Along with
economic responsibilities, business organisations also have legal responsibilities in relation to
their CSR. They will also focus on fulfilling their ethical responsibilities by embracing a series of
standards, norms, and behavioural expectations which reflect what exactly the shareholders,
employees, consumers, community, and the other secondary stakeholders consider as just, true,
fair, and right. It also makes organisations responsible for keeping with legitimate expectations
or moral rights of stakeholders. As per the author, CSR of a company also includes philanthropic
responsibility which involves business giving, executive loan programs, community programs, as
well as employee voluntarism. As the human race experience transition toward 21" century, the
author expects that the present trend of "strategic philanthropy" will stay as guiding philosophy.
Businesses are often face ethical or moral challenges in the 21st century while ensuring
profitability, obeying laws, engaging in ethical behaviour, and giving back through philanthropy.
In this article, the author has described about three management morality models such as
Immoral Management, Moral Management, and Amoral Management model. Immoral
Management or managers use to devoid ethical principles but also actively and positively oppose
to just or right things. This morality model indicates management actions, decisions, and
behaviour use to imply an active and positive opposition to moral or ethical behaviour. Moral
Management refers to the process where business attitudes, actions, decisions, policies, and
manager’s behaviour conform to a high ethical standard or right behaviour. Amoral Management
model includes Intentional Amoral Management (where it is believed that there is no
applicability or relevance of moral in business) and Unintentional Amoral Management (where

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the managers fail to act morally and ethically in business). Unintentional Amoral managers are
ethically insensitive or unconscious and ethically ignorant.
Critical response
The author’s purpose is to describe all kinds of CSR responsibilities of businesses and let
the readers know about the types of management morality model followed by businesses and
their managers. With this article, the author tends to inform that CSR oriented activities of an
organisation includes a series of responsibilities in relation to economic, legal, and ethical. Here,
it is arguable that, the author has not mentioned anything about the responsibilities of an
organisation to conduct business practices those must be sustainable in nature while practicing
economic activities and responsibilities. In support of the statement made by Schwartz (2017),
CSR activities of an organisation ensures sustainability for the corporate house as well as for the
environment which is missing and particular element is missing from the current article.
Business organisations will continue its practices to align their philanthropic interests along with
their basic economic needs to meet both of these two sets of objectives at the same time.
The author also described about three moral management models by applying which
business organisations and their operator will become more ethical and able to fight back the
moral challenges they could face in the 21st century. On the contrary, Tai & Chuang (2014), has
argued that owners of business organisations must concentrate on their own behaviour and they
need to perform their corporate social responsibilities at best they can which will help them to
resolve challenges arises while performing morale responsibilities and moral management.
The rhetorical and analytical tools the author has used for achieving the end of this article
are the management morality models. Along with these models, the author has also considered
the trend in corporate social responsibilities (CSR) of business stepped out in the 21st century.
Yes, the author has succeeded in achieving the purposes of this article.

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Reference List
Carroll, A. B. (2000). Ethical challenges for business in the new millennium: Corporate social
responsibility and models of management morality. Business Ethics Quarterly, 10(1), 33-
42.
Schwartz, M. S. (2017). Corporate social responsibility. Routledge.
Tai, F. M., & Chuang, S. H. (2014). Corporate social responsibility. Ibusiness, 6(03), 117.