Negotiation Practices and Cross-Cultural Management: Japan and USA

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This report delves into the complexities of cross-cultural management, specifically focusing on the negotiation practices between Japan and the United States. It highlights the challenges arising from differences in customs, language, communication styles, and body language. The report emphasizes the importance of understanding Japanese business culture, including their negotiation styles and the impact of factors like Brexit and foreign equity investments. It also examines the importance of body language, such as the exchange of business cards (meishi), and time management in cross-cultural interactions. Furthermore, it suggests that both Japanese and American businesses need to adapt their practices, such as the punctuality expected in American business settings, to facilitate effective communication and successful business outcomes. The report concludes by stressing the need for both countries to adopt cross-cultural management to improve their negotiation practices.
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Table of Contents
Negotiating practices in the cross culture management between Japan and USA.....................3
REFERENCES...........................................................................................................................4
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NEGOTIATING PRACTICES IN THE CROSS CULTURE
MANAGEMENT BETWEEN JAPAN AND USA
Americans are finding many issues while negotiating with Japanese business people
because of differentiated customs, languages, way of communication and body language,
they feel puzzled and lost, thus it has become necessary for both countries to have an
understanding of aspects of cross-culture. Japanese people always bring forward their own
culture and business background while negotiating with Americans, which creating lots of
issues. In the present scenario of globalisation, it is requisite for businessmen and women
who are dealing with Japanese business corporations to understand Japan's negotiation styles
and culture, so that both countries can effectively utilize business opportunities.
Americans are undergoing problems in customer relations with Japan, as Japan has
restricted the foreign equity investments because of which American business organisations
are not able to enter into the joint venture. Due to which Japanese are taking effective
measures to lowering down the tariffs ans taxes. Cross cultural management is also getting
affected by the Brexit referendum as Japan's trading activities with USA is influenced.
Moreover, factors like, language and culture also influencing the cross-culture management
(Lewis, 2014). Employees are finding difficulties in the interview process of Japanese
companies, because of which it has become necessary to understand their body language. The
employees of Japan and USA are required to smoothened their communication process which
can be done by adopting Kinesics and Chronemics. For instance, Japanese business people
usually wear dark suits in their meetings, however, while dealing with Americans they wear
high buttoned coats to make negotiations. In addition to this, Japanese and Americans should
start to exchange their business cards as an act of effective body language. Business card
exchange (meishi) can also be used.
Moreover, they also need to have an understanding of time management (Leo, 2016).
On the other hand, Japanese can also learn how to not get pressurised while working in the
corporations. As, American are very efficient to manage their activities, they are expected to
arrive on time in meetings and conferences, which assist the industries to manage their work
in a significant manner. Thus, both USA and Japanese need to undertake negotiate practices
with the aid of cross culture management.
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REFERENCES
Leo, L., 2016. Japan’s banks to take lead on Brexit from US. [Online]. Available
through:<https://www.ft.com/content/50b96454-4290-11e6-9b66-0712b3873ae1>.
[Access on 14th September 2016].
Lewis, R., 2014. What You Should Know About Negotiating With Japanese. [Online].
Available through:<http://www.businessinsider.in/What-You-Should-Know-About-
Negotiating-With-Japanese/articleshow/34844389.cms>. [Access on 14th September
2016].
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