Cross-Cultural Communication Report: HG Project in Tanzania Issues

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This report analyzes the cross-cultural communication challenges faced by Brett Jones in the HG project in Tanzania. The report delves into three key categories: organizational culture, leadership, and ethics with CSR. It examines the organizational structure of HG, highlighting the differences between US-based culture and the collectivist culture of Tanzania. The report discusses the leadership style of Steinberg, the challenges of the laissez-faire approach, and the need for an autocratic leadership style. Furthermore, it addresses the ethical failures of the company, including the damage to the spiritual beliefs of the Tanzanian people and the failure to provide adequate resettlement packages. The report concludes with recommendations for improving cross-cultural communication, leadership, and ethical practices to ensure the success of the HG project in Tanzania.
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Cross cultural communication
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Contents
INTRODUCTION...........................................................................................................................3
Category 1........................................................................................................................................3
Organization culture....................................................................................................................3
Category 2........................................................................................................................................5
Leadership....................................................................................................................................5
Recommendation.........................................................................................................................6
Category 3........................................................................................................................................7
Ethics and CSR............................................................................................................................7
Recommendation.........................................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
Cross cultural communication has been considered as the important aspects in the process of the
proper level of recognition of the similarities and difficulties among the existing cultural groups.
This will be helpful in engagements in terms of differ cultural backgrounds of the
communications improvements with each and other. The existence of ethics has positive level of
relationships in way of attracting more level of customers in order to support their cultural
consciences in the inherent to systematic motivation (Breed, Downing, and Ally, 2020.). In this
report, there will be discussion of the employability of the Brett jones in Tanzania HG projects
turning out to be facing the various level of serious issues in ay of CSR activity. Steinberg have
been facing the multiple level of the CSR problems having major involvement on the ethical
practices of HR. Hence the report will have there discussion of the cross cultural management
case study focusing of the issue of the organizations structure, leadership and ethic with CSR
activities.
Category 1
Organization culture
As per the case study stated that the Brett jones working in HG company have been facing the
serious level of issues regarding the CSR activities along with to respective corporates
challenges. As in the process of the dam construction in the region of Africa. On the other hand,
Graham Steinberg have been facing their major confusion in the appropriate individuals suitable
for work by holding the distinctive responsibilities in the company. There is the prime level of
duties to make distinctive connection with the different stakeholders and the establishment of the
HR policies regarding the inclusion of the ethical cultural enhancement and promotion of their
CSR activities in regulation of the efficient and effective manner.
On the other hand, as per the It have been stated as the organization structure have the pattern
of the relationships among the different association among the member of the organization. This
have the helps in the shaping the organisation`s culture, formalizes tasks, jobs, positions,
limitations and responsibilities (Bawole, Mensah, and Amegavi, 2019). Organisational structure
represents the hierarchical relationships within an organisation. This have been the crucial aspect
to be aware regarding the external environments which needs to have the proper handling of
thee mentality of the people along the business.
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The existing organization culture of there Hydro generations have been setup as the fat
structures which usually have the following of no job titles , no managers not as per the seniority
as everybody seems to have their equal. As the Hofstede organizational cultures have their
major level of emphasize on their power distances and individualism indexes. The former one
has the measurements of the extents to which the employee there or the society are ready to have
the acceptability to adapt the hierarchy. As per the research it has stated that’s this combines
level of value is 64 to the east African countries and neighbour Kenya as 70 which might be
considered as the higher core. As per the above statement, it can be concluded as the power
distances index have the strongly level of believe in term of the hierarchy.
As per the consideration of the international communication, it has been stated to make the
major level of approach or dimensions individualism at the lower context and collectivism at
high one. On the other hand, individualism have been another degree in way to make the
integrate the individual as in terms of individualist societies to be expected to make the looking
as generate themselves and their immediate family (Widiatmika, and Darma, 2018). But in
contrast, there east African countries have the establishment in the collectivisms where the
individuals tend to the integrated as to be strong, cohesive in-groups, often to extended families.
In addition to these countries have the collectives and high-power distances country where the
employee has the need of the strong leaders and more level of hierarchal structure in the perfect
manner.
As per the case study, it can be suggested as John have been the organizing of the US based
cultures as this tends him to make the decision based on their needs of his first. On the other
hand, the project in running in the Tanzania which make the representing the collectivist side
where the country people have the placing the importance wellbeing of the another individual.
Hence , her is the need for the John to be collectivist on there term and cognition of the business
practices , prefers to be more level of unethical accomplished his individuals interest thorough
the middle-class Tanzanian neighbourhood as turning out to be bribe easily without even trying
to negotiate among the term of local authorities.
Recommendation
As per the stage one recommendation it can be stated as their Hydro Generation (HG) have need
for the valuable assets for the Dam constructions in Uganda which tends to have there managing
and moving the forward in the respective projects in order to avoid the level of worrisome. The
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firm have been found as one which is strongly belief where employee tends to given the power
as well as responsibilities but there is need to have the follow low context cultures for making
the every functional decisions (Balaji, and et.al.,2020). This type culture have the tendency of
making the communication which have proper realizations over the direct language and verbal
communication. Every organization tend to have set of core values and belief to strengthen the
relations among the employee and objectivity of the firm. There is the prime level of duties to
make distinctive connection with the different stakeholders and the establishment of the HR
policies regarding the inclusion of the ethical cultural enhancement and promotion of their CSR
activities in regulation of the efficient and effective manner. This have been the crucial aspect to
be aware regarding the external environments which needs to have the proper handling of the
mentality of the people along the business. There is the need to make the implementing of their
polycentric approach as which is important to manage the projects. As per the recommendation,
it can be clearly stated as to have implementing of the negotiations among the two parties which
are willingness to take the talk between each and other. As this will be helpful in dealing he the
local people for the progress of the projects and make the better consultation in term of
following the technical approach to make the formal negotiations and efficient communications
to achieve the better result in perfect manner.
Category 2
Leadership
Leadership have been referred as the process in manner to make the influencing of the different
activities towards the setting of high goals and achievement. In the case study, it can be clearly
implemented as the Steinberg have the full level in order to make the implementing of the laissez
faire leadership style in the project management of Tanzania. As this will make the leader to
give their respective freedom to the respective subordinates in order to make the decisions along
carrying out the task. This method tends to be more level of suitable in the situation where the
firm have the higher level and education subordinates. The firm have the establishment of the
flat structure which taking all responsibilities in the decision making by holding the accountable
for the results (Ciulla, 2020). As due to the above culture discussion, the country has tended to
be slow in the score of the individualism which proves that’s the approach which is demanded by
the Steinberg is not suitable as they need the leadership in authentic way to provide them the
specific direction in the perfect manner. this make the firm in the Tanzania for level of
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disorganized as no one have the obligation to take the respective charges. In the country of
Tanzania have the working of the club management styles where the propel have the proper level
of concerns high on the people around them and less in the task. The HG company have the
higher level of local employability rates which make more and more employing of the
individuals’ facilities. This have clearly affected the productivity of the company. But in the
contradictory position, john have their successes in the completion of the previous projects
tasking along the respective budgets and items.
In addition to that there firm have establishment of the issues that’s the arrive of the john to
the local people have the claiming of the home for the scared practices in the water bodies
which make the damaging the firm images along with offending the Tanzania’s Christian
majority and many of the Muslims in the country as well. The issue has the more level of
extensions to assembling the resettlement packs as the more level of inclusion of the school and
other level of health centre (Koehn, 2019). This make the company to have the formation of the
strategy with the effective leaders to make the proper dealing with the locals in order to make the
decrease in the turnover rates. This is very important for the HG company to have the proper
understanding regarding the different approach and relativeness of the leadership on the
countries which are closely related to the Tanzania. As there is the no data advisable for tyanzis
as, the US and Zambia will be helpful in successful in releasing there characteristic as per the
need for the outstanding leader in perfect manner. This have the revealing level of character as
there sharing the almost same level of views in to make the someone the outstanding leader.
Recommendation
hence the firm have the need to make the implementation of the autoerotic approach which will
make the propel having proper dictatorship to have the proper focus on the task and accomplish
the firm objectivity. So, there is need to have the skill-based approaches as the leaders should
take care there knowledge along with skills and performance to be becoming the good leaders for
accomplishment of the different task in perfect manner. The leader should have the clear and
strict level of procedure in way of making the selection of the right people for the right jobs
along with avoiding for level of hiring of the relative of the current employees will le the practice
to be slower down. In addition to which, it is very important to have their realizing the differing
cultures among the America and Tanzania, the leader tends to been the ideal one to have the
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leading the projects n order to make the pacific level of coordination’s in between the different
culture of the employee in perfect way.
There is the need to have the development of the effective communications strategy make the
flow of the information effectives in order to meet up the changing needs of the HG group and its
respective employees (Rodríguez-López, and Souto,2020). The change in the leadership and
management styles and make the proper level of focusing on the orientation of the longer
prospectors without making any specific level of delay to the short term success along with
persistence’s and perseverance.
Category 3
Ethics and CSR
In the term of the ethic, the company have clearly fail in order to make the roper level of brand
image by damaging the spiritual belfie of the people in Tanzania. There is the reaction have the
john take the level of practices have the concord impatient tribal and African community. This
failed the value of the specific ethics in more way to be considered as to pagans and the probably
the shame. On the other hand, the company have failed to make over the resettlement packages
which make the proper level of investments of the renovation in of the school, academic
institution and other health care service to the new respective centres (Halinen, and Jokela,
2016.). There is the need to make the suitable level of changes in order to move to the stable
situations by having the proper level of management by masking the invasion the developing the
different level of individuals in the terms of the business perspectives.
On the other hand, this can be celery stated as the firm make the clear level of violation against
the Tanzanian governments regarding the commitment of unethical behaviour and the company
have the failed the rule of completing the aspect of the social reasonability in the perfect manner.
the more level of john immoral ideas in way of the creation the different riel of doing the
business and one make the compassing in term of the bribing the situations. This have clearly
stated that’s Tanzania have the higher level of the corruption perceptions index holding the rank
of 99 out of the 175 countries in race of corruption. On the contradictory position, the US people
are holding the solicitation of 22 but john have still accepted the bribe. The company have
created the halo effects by proper level of high lightening the strength which tends make te
strengthening the brand loyalty. Du to the unmannered practices of the john of hiring the
employee who are the realities of the current employees have more level to make the impacts om
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the companies productivities as the people tend to make the their respective judgement a o the
basis of the external traits which are such as looks, cultural background, races, ethnicity and
religions (Scalet, 2018).
Recommendation
As per the recommendation, it have been celery stated as term company could make the proper
level of reinforcing there proper ethical images along with acting as the natural magnets in order
to make the attracting the worthy and capable employee. The company should make the change
in the hiring of the peoples as the old way have creased the high level of risk in terms of the
nepotism phenomena (Phillips, and Moutinho, 2018). There should be the implantation of the
procedure of the short term and long-term analysis which are well level of incorporates and the
embed in the planning of the firm for the future consideration. Steinberg have the multiple level
of CSR problems tends to have the major implacability on the ethical practices of HR. This is
more extended to that’s the there is more individuals have the basis on nepotism, the alternativos
the expatriate manager lifestyle in more perfect manner.
CONCLUSION
From the above file, it can be stated as Cross-cultural communication is having engagements in
terms of differ cultural backgrounds of the communications improvements with each and other.
Brett jones in Tanzania HG projects turning out to be facing the various level of serious issues in
ay of CSR activity. Steinberg have been facing the multiple level of the CSR problems having
major involvement on the ethical practices of HR. This have been the crucial aspect to be aware
regarding the external environments which needs to have the proper handling of the mentality of
the people along the business. The existing organization culture of Hydro generations have been
setup as the fat structures which usually have the following of no job titles, no managers not as
per the seniority as everybody seems to have their equal. The local people for the progress of the
projects and make the better consultation in term of following the technical approach to make the
formal negotiations and efficient communications to achieve the better result in perfect manner.
The leader tends to been the ideal one to have the leading the projects in order to make the
pacific level of coordination’s in between the different culture of the employee in perfect way.
The company should make the change in the hiring of the peoples as the old way have creased
the high level of risk in terms of the nepotism phenomena.
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REFERENCES
Books and Journal
Online
Breed, M., Downing, C. and Ally, H., 2020. Factors influencing motivation of nurse leaders in a
private hospital group in Gauteng, South Africa: A quantitative study. Curationis, 43(1).
Bawole, J.N., Mensah, J.K. and Amegavi, G.B., 2019. Public Service Motivation Scholarship in
Africa: A Systematic Review and Research Agenda. International Journal of Public
Administration, 42(6). pp.497-508.
Widiatmika, P.H. and Darma, G.S., 2018. Good Corporate Governance, Job Motivation,
Organization Culture Which Impact Company Financial Performance. Jurnal Manajemen Bisnis,
15(3). pp.82-99.
Balaji, M.S and et.al.,2020. Letting go or getting back: How organization culture shapes frontline
employee response to customer incivility. Journal of Business Research, 111, pp.1-11.
Ciulla, J.B., 2020. Is Business Ethics Getting Better? Business Ethics and Business History. In
The Search for Ethics in Leadership, Business, and Beyond (pp. 165-175). Springer, Cham.
Koehn, D., 2019. How Would Confucian Virtue Ethics for Business Differ from Aristotelian
Virtue Ethics?. Journal of Business Ethics, pp.1-15.
Rodríguez-López, Á. and Souto, J.E., 2020. Empowering entrepreneurial capacity: training,
innovation and business ethics. Eurasian Business Review, 10(1). pp.23-43.
Hans, V.B., 2017. Linking Business to Corporate Social Responsibility: the role of Ethics.
Halinen, A. and Jokela, P., 2016. Exploring ethics in business networks: Propositions for future
research. In Extending the Business Network Approach (pp. 333-356). Palgrave Macmillan,
London.
Scalet, S., 2018. Markets, ethics, and business ethics. Routledge.
Phillips, P. and Moutinho, L., 2018. Business ethics. In Contemporary Issues in Strategic
Management (pp. 178-194). Routledge.
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