Workforce Performance Improvement Strategies at CSL Limited

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PART B - Individual Report
Student ID –
Student Name -
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Contents
INTRODUCTION......................................................................................................................3
1. How is your selected organisation trying to improve the performance of its workforce?. 4
2. How is your selected organisation trying to improve its culture?......................................6
3. How is your organisation trying to improve their rates of employee engagement?..........7
CONCLUSION..........................................................................................................................8
REFERENCES...........................................................................................................................9
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INTRODUCTION
Employees are very much important part of an organization. They are said to be as the assets
of the business enterprises. As employees are the resources which uses to perform different
operations for an organization and also complete different tasks in works of an organization.
which they have to do for achieving their tasks along with their aims and objectives. The
present report is all about the CSL limited, which is one of the global speciality
Biotechnology Company and researches, manufactures, develops the products in order to
treat the individuals or persons from the serious medical conditions. This report is going to
depicts about the performance of the employees working in the CSL limited along with the
culture and environment of the organisation in which various employees with different
culture work and attain the goals of the organisation. The report is also going to give the brief
description about the concept of employee engagement in the organisation and how all these
will help the firm CSL to save the life of many individuals which are suffering from many
serious issues or problems.
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1. How is your selected organisation trying to improve the performance of its
workforce?
Performance of employees is very much important for an organization. As good performance
of employees helps an organization in completing their tasks in effective manner, and also
helps them in achieving their goals and objectives (Carroll, et. al., 2019). Therefore, for CSL
Limited, this is one of the oldest and largest health care organizations of Australia. Therefore
for them it is very much important to make proper improvement in the performance of their
employees, so that they can complete the tasks and work of organization in effective manner.
Also this helps organization in achieving their aims and objectives in very effective manner.
There are different techniques of employee performance improvement which are used by
CSL Limited, so that they can improve performance of their employees. Beneath is the
technique used by CSL Limited for improving the performance of their employees –
Employee engagement - Employees are one of the most important key of success for
an organization. As they use to perform the tasks and work assigned to them, so that their job
role can get fulfilled and also tasks of organization cam get completed. Therefore, for an
organization it is very much important to engage their employees in different level of
organization. This all helps them in providing proper information about the job roles and
responsibilities which their employees have to play in the organization. Along with this, it
helps employees by gaining information about the aims and objectives of different functions
of organization, also helps them in gaining knowledge about the aims and objectives of the
organization (Grossmann and Brienza, 2018). This will help CSL Limited by increasing the
level of employees engages with them, so that employees gain clear knowledge about the job
role of them and along with goals of the organization. This all helps employees in improving
their performance according to the needs of organization, so that CSL Limited can achieve
their goals and objectives in effective manner. Along with this, increase in employee
engagement helps an organization like CSL Limited by getting number of employees which
are keen for their work. As improvement in performance will helps employees in getting
opportunities of development and growth in their carrier. This all helps the organization in
making a work force which are keen for their work and also love to improve their
performance, for personal as well as organizational development.
360 degree feedback – This is a method of performance measurement, as this helps
organizations in making proper analysis of the performance of their employees, so that they
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can take steps which are required by them. In this, CSL Limited can monitor the performance
of their employees by taking feedback from different peoples under which that employee is
performing their operations (Holmemo, et. al., 2018). This all will helps organization in
getting information about the performance of that employee and also helps them in taking
required step for that employee.
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2. How is your selected organisation trying to improve its culture?
Working culture is very much important for an organization. As this provide employees an
environment where they have to perform different operations of them. Along with this, the
working culture of an organization is very much responsible for quality of the work given by
employees along with the level of their performance. Therefore, it is very much important for
CSL Limited to adopt a working culture that helps in making a working environment that can
helps employees in making improvement to their performance (Lazaridou, 2019). Therefore,
it is said that working culture of an organization is very much important for them, and also it
is the only thing which is responsible for the performance of employees at work place.
Beneath is the working culture which is used CSL Limited at their work place –
Handy’s Power culture – This is a model of working culture which is given by
Charles Handy. In this model of working culture, employees and subordinates of organization
do not have any type of power of decision making in the organization. In this model only
higher authorities of the organization have power to take decisions, which are good for the
organization. As, this model has been adopted by CSL Limited, so that they can improve the
working culture of their organization and lead their employees towards improvement in their
performance. This all helps organization in getting solutions and decisions which are taken by
higher authorities of them and also which are beneficial for the organization (Maracle, 2018).
This is very much helpful for the organization like CSL Limited, as this helps them in making
improvements in the working culture and environment of them.
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3. How is your organisation trying to improve their rates of employee engagement?
Employees are very much important part of an organization, as they use to perform different
tasks for the organization, so that they can achieve the organizational goals and objectives in
effective manner. They are the key resources for each and every organization, as they use to
perform their operations, so that other resources of the organization can get used in effective
manner (Ryan, et. al., 2019). Therefore, for an organization it is very much important to have
proper employee engagement programs with them. As this helps them in increasing the
interest of employees working with them, and helps employees to retain themselves for
longer time period in the work place. This is very much important for an organization to have
proper employee engagement policies, so that the rate of employee turnover ratio of them can
get reduced. Beneath is the method which is used by CSL Limited for improving their
employee engagement –
Synthesis sessions – This is an approach which is used by an organization, where
leaders and managers of different departments use to take sessions of their employees. In this
they use to give detail about different challenges and success which their department and
organization has faced in last month along with some upcoming opportunities for them.
These sessions will help organization like CSL Limited in providing complete information
about the roles and responsibilities of them in the organization. This also helps them in
making improvement in their performance so that they can achieve organizational as well as
personal goals and objectives (Sosik and Jung, 2018). Along with this, improved performance
of employees will helps employees in gaining opportunities of growth and development in
their carrier. This all leads to increase in employee retention in organization, which all reduce
the cost of employee turnover for the organization and also increases the number of quality
and skilful employees in the work place of CSL Limited.
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CONCLUSION
From the above report, it has been concluded that employees are one of the most important
resource for an organization. As they are the person which use to perform different operations
for the organization and also perform tasks so that other resources of them also can get used
in appropriate manner. Also, from above discussion it has been analysed that, employee
retention is one of the most important task for an organization. This all helps them in
reducing the cost of them, which they use to, spends for hiring new employees. Along with
this, it helps an organization in reducing the employee turnover ratio of them, and also
enhances the number of good quality employees at the workplace. Also, it is very much
important for an organization to design some programs, so that the performance of their
employees can get improved. This all helps an organization in improving the overall
functionality of them and also helps in achieving the goals and objectives of them in effective
manner.
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REFERENCES
Books and Journals
 Carroll, B., Ford, J. and Taylor, S. eds., 2019. Leadership: Contemporary critical
perspectives. SAGE Publications Limited.
 Grossmann, I. and Brienza, J., 2018. The strengths of wisdom provide unique
contributions to improved leadership, sustainability, inequality, gross national
happiness, and civic discourse in the face of contemporary world problems. Journal of
Intelligence, 6(2), p.22.
 Holmemo, M.D.Q., Rolfsen, M. and Ingvaldsen, J.A., 2018. Lean thinking: Outside-
in, bottom-up? The paradox of contemporary soft lean and consultant-driven lean
implementation. Total Quality Management & Business Excellence, 29(1-2), pp.148-
160.
 Lazaridou, A., 2019. Reinventing a university principal preparation programme:
complexity, change, and leadership. International Journal of Leadership in
Education, 22(2), pp.206-221.
 Maracle, S., 2018. The eagle has landed: Native women, leadership, and community
development. Gender and Women's Studies: Critical Terrain, p.373.
 Ryan, P., Odhiambo, G. and Wilson, R., 2019. Destructive leadership in education: a
transdisciplinary critical analysis of contemporary literature. International Journal of
Leadership in Education, pp.1-27.
 Sosik, J.J. and Jung, D., 2018. Full range leadership development: Pathways for
people, profit, and planet. Routledge
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