Implementing and Evaluating Corporate Social Responsibility Strategies

The purpose of this essay is to delve into the multifaceted approaches for implementing effective Corporate Social Responsibility (CSR) policies in an organization. The focus will be on engaging stakeholders such as employees, suppliers, customers, and the broader community while aligning with organizational goals. Key areas covered include human rights practices, ensuring fair and non-discriminatory policies; labour practices that adhere to equality and performance standards; environmental strategies aimed at sustainability; fair trading governed by established principles like ISO 26000; and active community involvement for holistic development. The essay will further discuss implementing these CSR policies by establishing a robust governance structure, negotiating with stakeholders, and ensuring transparency in information flow. Additionally, the importance of monitoring and evaluating the performance of CSR initiatives through feedback systems to recommend improvements will be emphasized. Ultimately, this assignment aims to provide insights into integrating CSR seamlessly into business operations for enhanced sustainability and corporate accountability.

BSBMGT624
Develop and implement
corporate social responsibility
Learner Workbook

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Table of Contents
Table of Contents...........................................................................................................................1
Candidate Details...........................................................................................................................2
Assessment – BSBMGT624: Develop and implement corporate social responsibility...................2
Competency Record to be completed by Assessor........................................................................3
Observation/Demonstration..........................................................................................................4
Activities........................................................................................................................................5
Activity 1A......................................................................................................................................5
Activity 1B......................................................................................................................................6
Activity 1C......................................................................................................................................7
Activity 1D.....................................................................................................................................8
Activity 1E......................................................................................................................................9
Activity 2A....................................................................................................................................10
Activity 2B....................................................................................................................................11
Activity 3A....................................................................................................................................12
Activity 3B....................................................................................................................................13
Activity 3C....................................................................................................................................14
Activity 4A....................................................................................................................................15
Activity 4B....................................................................................................................................16
Skills and Knowledge Activity.......................................................................................................17
Major Activity..............................................................................................................................19

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Candidate Details
Assessment – BSBMGT624: Develop and implement corporate social responsibility
Please complete the following activities and hand in to your trainer for marking. This forms part of
your assessment for BSBMGT624: Develop and implement corporate social responsibility.
Name: Mandeep singh mittal
___________________________________________________________
Address: 1/104 Stoneleigh street, Lutwyche
___________________________________________________________
_____________________________________________________________
Email:
[e-mail]____________________________________________________________
Employer: _____________________________________________________________
Declaration
I declare that no part of this assessment has been copied from another person’s work with the
exception of where I have listed or referenced documents or work and that no part of this
assessment has been written for me by another person.
Signed: Mandeep Singh Mittal__
__________________________________________________________
Date: 17/11/2017___________________________________________________________
If activities have been completed as part of a small group or in pairs, details of the learners
involved should be provided below:
This activity workbook has been completed by the following persons and we acknowledge that it
was a fair team effort where everyone contributed equally to the work completed. We declare that
no part of this assessment has been copied from another person’s work with the exception of where
we have listed or referenced documents or work and that no part of this assessment has been
written for us by another person.
Learner 1: ____________________________________________________________
Signed: ____________________________________________________________
Learner 2: ____________________________________________________________
Signed: ____________________________________________________________

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Learner 3: ____________________________________________________________
Signed: ____________________________________________________________

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Competency Record to be completed by Assessor
Learner Name: _______________________________________________________
Date of Assessment: _______________________________________________________
The learner has been assessed as competent in the elements and performance criteria and the
evidence has been presented as:
Assessor Initials
Authentic
Valid
Reliable
Current
Sufficient
Learner is deemed: COMPETENT NOT YET COMPETENT (Please circle)
If not yet competent, date for re-assessment: ____________________________________
Comments from Trainer / Assessor:
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Assessor Signature: ________________________________________________________

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Observation/Demonstration
Throughout this unit, you will be expected to show your competency of the elements through
observations or demonstrations. Your instructor will have a list of demonstrations you must
complete or tasks to be observed. The observations and demonstrations will be completed as well as
the activities found in this workbook. An explanation of demonstrations and observations:
Demonstration is off-the-job
A demonstration will require:
 Performing a skill or task that is asked of you
 Undertaking a simulation exercise
Observation is on-the-job
The observation will usually require:
 Performing a work based skill or task
 Interaction with colleagues and/or customers
Your instructor will inform you of which one of the above they would like you to do. The
demonstration/observation will cover one of the unit’s elements.
The observation/demonstration will take place either in the workplace or the training environment,
depending on the task to be undertaken and whether it is an observation or demonstration. Your
instructor will ensure you are provided with the correct equipment and/or materials to complete the
task. They will also inform you of how long you have to complete the task.
You should be able to demonstrate you can:
1. Identify context for corporate social responsibility
2. Engage stakeholders in setting objectives and policy
3. Implement corporate social responsibility policy
4. Monitor and evaluate corporate social responsibility
You should also demonstrate the following skills:
 Reading
 Writing
 Oral communication
 Numeracy
 Navigate the world of work
 Interact with others
 Get the work done

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Activities
Activity 1A
Estimated Time 30 Minutes
Objective To provide you with an opportunity to establish the environment for corporate
social responsibility in the enterprise context.
Activity What is corporate social responsibility?
Corporate social responsibility means do something to protect the social, the
environment and economy from any negative effects. Any organisation commit
the social corporate to self- regulate and ensure that their activities will not affect
the social responsibilities and they mostly make those opportunities which put
positive effects on the social corporate responsibilities.
How can your organisation demonstrate its commitment to sustainability?
To demonstrate that your organisation is committed to sustainability, if should
have to continuously thinking about the new ways to improve the economic
efficiency, environment and social sustainability from all level of your
organisation. Like:-
 Products and service to use
 Products and service you use
 The building you work in
 Transportation
 Procedures and efficiency

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Name an issue that is especially important in the context of your organisation
and particular enterprise?
 Advertising to children
 Alcohol advertising
 Discrimination and vilification
 Gender
 Language
 Violence
 Vehicle advertising
Activity 1B
Estimated Time 15 Minutes
Objective To provide you with an opportunity to qualify and quantify the drivers for
corporate social responsibility.
Activity What is a driver? Give three examples.
The driver who push the organisation towards the social responsibilities. You
will need to decide that which driving force you need for social responsibility.
There are different drivers for corporate responsibility which include-
 Ethical conscience
 Profit
 Sustainability
 Legal reform and regulation

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Many drivers are global issues that no one country, or government can take on
itself. These are becoming increasingly more important to tackle. Name five
global issues.
 Climate change
 Ozone layer depletion
 Biodiversity loss hazardous waste
 Invasive species
 Air and water pollution
Activity 1C
Estimated Time 15 Minutes
Objective To provide you with an opportunity to identify the current and expected
benefits to the enterprise from corporate social responsibility.
Activity What are the expected benefits to the enterprise from corporate social
responsibility?

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It is important to identify the current benefits so that can determine the
value of any change you propose. These can justify to your stakeholders.
 Reduced costs
 More efficient production
 Help the environment
 Good reputation
 A culture of innovation

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Activity 1D
Estimated Time 20 Minutes
Objective To provide you with an opportunity to analyse legislation, regulation, standards
and enterprise policy that impacts on corporate social responsibility
Activity What is product stewardship and how can it impact on corporate social
responsibility?
Good product stewardship means those people who set a good example to
reduce the waste and recycle their products. The product stewardship allows to
be regulated in several ways which makes provision for voluntary activities;
 Voluntary accreditation- organisations should have provided some credits
to meet their goals and requirements.
 Mandatory- which means a legal way to carry out products stewardship.
What should you think about when analysing your supply chain management?
 Upgrading your technology so that it is more efficient
 Analyse the use of your raw material
 Can you reduce packaging or make it recyclable?
 Can you reduce or eliminate waste?
 Are your suppliers’ sustainable?
What are the Anti-Discrimination Acts that help to promote equality?
 Age discrimination act 2004

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 Australian human rights commission act 1986
 Disability discrimination act 1982
 Racial discrimination act 1975
 Sex discrimination act 1984
Activity 1E
Estimated Time 30 Minutes
Objective To provide you with an opportunity to identify opportunities for, and barriers
to, socially responsible practices.
Activity What opportunities do you have to implement socially responsible practices?
There are many opportunities for an organisation to adopt social responsible
practise. To identify opportunities, you will ask yourself about the activities in your
organisation such as, what do we have/do/use now? What can to reduce and
recycle?
How could you reduce your resources?
o Reduce toxic material and hazardous chemical use
o Reducing resources- create a compost bin for food waste
Print double sided
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