Analysis of Pitching and Negotiation Skills for Cuisine Coffee Report

This report provides a detailed analysis of pitching and negotiation skills, focusing on the context of a start-up coffee shop, Cuisine Coffee. The report begins by defining negotiation, its occurrences, and key stakeholders, followed by an examination of the negotiation process, including essential steps and required information for deal generation. It then explains the Request for Proposal (RFP) process, outlining the necessary documentation. Furthermore, the report delves into the contractual process, emphasizing documentation management and monitoring. A significant portion of the report is dedicated to developing an appropriate pitch, highlighting key principles for achieving a sustainable competitive edge and considering potential outcomes. The report concludes by determining how Cuisine Coffee shop fulfills its obligations from a pitch and identifies potential issues that may arise during the process. The report covers the core concepts of negotiation, pitching, and the associated processes, providing a holistic overview of business development strategies and practices.

Pitching and Negotiation Skills
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Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
P1 Define negotiation and why it occurs and who the key stakeholders are during a negotiation
process.........................................................................................................................................3
P2 key steps and information required for negotiating and generating deals..............................4
P3 Explain the RFP process and the relevant types of documentation required.........................5
P4 Explain the contractual process and how relevant documentation is managed and
monitored.....................................................................................................................................6
P5/P6 Develop an appropriate pitch applying key principles that achieve a sustainable
competitive edge and understand the potential outcomes of a pitch...........................................7
P7 Determine how Cuisine Coffee shop fulfil their obligation from a pitch and also determine
the potential issues that can occur...............................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
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INTRODUCTION
Pitching and negotiation is based on the formal agreed upon the specific goals that can
achieve in order during negotiation. This process will help for resolve the dispute between the
different parties of negotiating those who have reached in their deadlock.
Cuisine coffee is a start-up business that can expand their business all over the world and
council of Langley city must provide the opportunity to run the coffee shops.
This report will discuss about the negotiation process and identify that stakeholder doing at
the time of negotiation. There are different types of information required for negotiation and
deals with other people. Furthermore, it will describe RFP process which related to the multiple
documentation management in the organization. This report will describe about the contractual
process and how it can be related to the documentation for managing and controlling in proper
manner. It will determine the key principles of pitching that achieve a sustainable competitive
edge. At last, it will describe the issues that occurs during obligation of pitching.
MAIN BODY
P1 Define negotiation and why it occurs and who the key stakeholders are during a negotiation
process.
Negotiation is a process by which people can agreement and compromise to reach their
specific dispute. This type of process occurs between two or more parties that conflict over the
results and outcome. It is based on the positive alternative for arguing with people to build their
own agreement rather than winning the conflict.
Negotiation can happen in the enterprises due to condition and situation but in coffee
shop employee always negotiate in every type of situation at workplace. It also occurs when
there is one or more possible results generate as per enterprise situation between multiple parties
shows their interest but they have not yet identified what possible result will be generated. For
Example- when negotiation can follow among seller and buyer related for purchasing the
particular product. In this way, there are discussions occur between the groups of people in
coffee shops (Ade, 2019). There are different types of stakeholder exists in the Cuisine coffee
start-up business such as group of employees, managers etc.
The stakeholders are mainly representative those who are individuals perform the
different action to speak on the behalf of organization and also participate as a formal
representation. In Cuisine coffee firm, the employee’s participations are group of stakeholders
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that collaborate approach for managing the conflict therefore, one group decision of employees
will help for business to increase the productivity and profitability in marketplace. On the other
hand, Managers are stakeholders those who are participating in the business growth to
communicate with staff members and also conducting the meeting for solving complex issues.
P2 key steps and information required for negotiating and generating deals.
Negotiation process is beneficial for the business that helps to interact with the group of
people in the organization. In Today’s world, Colleagues or members are connected with each
other to share information regarding business growth and development. There are common steps
for helping the people to deal with the company.
Planning and preparation
Before starting the conversation and negotiation, it must be aware about the conflict
because many group of people involved and give their own perception regarding work. It is
starting phase of negotiation process when both the parties will conduct and accumulate the
information which requirement of negotiation (Balachandra and et.al., 2019). Information is to
consider the powerful in the negotiation that help for claim towards the additional validity. This
is regarded to as one of the most important step within which person need to plan out for their
negotiating skills. It is only after this step where person will be able to start over the conversation
and exchange their views as well.
Open
It is another step of negotiation which will consider the specific rules that help for
developing an effective plan. The owner of Cuisine coffee must be identified the figures in which
prices should start for the point of negotiation. In this stage, Owner must be coordinate with third
parties for identifying their need and requirement. It has required for owner to maintain their
confidence level to give information about the product and services.
View of Exchange-
In cuisine coffee, some employees can refer to the arguing stage but it always simply
exchanging the view with another part. It will help for collaborative negotiation with the gentle
arguments and mainly depends on the situation. It also responds to the other parties’ views that
support for minimizing the benefits. This is also one of the most important step which includes
exchange of views this help into coming on for particular decision and thinking about the other
one as well.
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Closing/ packaging-
It is the final step of negotiation when both the parties are determining and also
understanding to deal with the multiple possibilities. It is an essential for owner to keep open
their feeling that will easier to consider all option for exchanging information without down
decisions. At this stage both the parties will come on to one decision with understanding deals of
each other with many possibilities. So this stage is also important as helps into resolving out
issues and ending the deals as well.
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P3 Explain the RFP process and the relevant types of documentation required.
RFP stands for request for proposal which based on the document that make solicits
proposal, often made by bidding process, firm interest towards the services, values and suppliers
to submit the accurate enterprises proposal. The Owner of Cuisine Coffee shop for preparing the
Proposal for business development in global marketplace.
This process should include the terms of contract, bidding method and give the guidance
to the owner when how they can bid presented and formatted in proper manner (Calhau and
Júnior, 2019). This type of proposal is based on the specific program the Cuisine shop to review
all the feasibility of business. Cuisine Shop must be creating the proposal which required the
information in the documentation.
Identifying the specific requirement and needs
First of all, cuisine coffee shop will prepare the request for the proposal which start to
collect and identify the need and requirement such as equipment, resources and so on. In
documentation, it should include the objective, scope, data requirement, work execution,
resources, raw materials and manpower etc. The new business development always based on the
assumptions which depends on external factors like schedule, quality and deliverables.
Develop Eligibility of supplier
Once if the owner understands the demand of project in global market so that it can move to
another step for setting the contractor that can fulfil the eligibility criteria. In cuisine coffee shop
will develop the minimum eligibility standards which easier for owner to shortlist and scale the
supplier in proper ways (CopperIn, 2019). It also mentions all specific additional factors that will
get to the contractors and supplier through more preferences.
Proposal be invited
There are two different ways to invite the proposal by using advertisement and another
contracting them individuals. It mainly depending on the choice of owner when what type of
proposal selected for business. In Cuisine coffee shop, they are offering the proposal for inviting
the public through promotions and advertisement. It easier for identifying the most suitable for
business growth and development.
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Scanning the database of existing supplier
A cuisine Coffee shop firm always tries to main the contractor and supplier database in
case if the company has one that begins of supplier search. This type of process will help for
existing old data and find the accurate information about us.
Develop contractor and supplier evaluation plan
Cuisine coffee firm will create the detailed plan about for the evaluation and choosing the
best vendor for business enhancement. It should be included the accurate procedures that must
follow, evaluate criteria’s and also useful for decision making.
P4 Explain the contractual process and how relevant documentation is managed and monitored
Contractual process is a type of management method that cans interaction between the
purchaser and vendor. It also ensures that both type of parties meet their specific obligation in
proper manner. It provides the facility to collect all information of business regarding delivering,
operational input/output etc. it has required for providing the better values for money (Costa,
Lobo and et.al., 2019). In cuisine coffee shop, it should be applied the contractual process for
including the performance of documentation and monitoring which depending on the product
and services of organization.
The organization must be dividing the specific responsibility of requisitioner whereas
they can monitor and measure the performance on daily basis. In different condition and
situations, Manager is responsible for managing and following all the action of supplier. This
type of contract is reflecting the changes in specific circumstances and also resolves any type of
dispute on the basis of contract.
In cuisine Coffee shop, Payment for goods and services should be handled in properly
through the procurement function while the contract closes out. Each and every stages of
contract process must be applied for organization to maintain the coordination between them.
Contractual process usually idea about the agreement and partnership with the obligation and
rights. It helps for achieving the goals for both sides.
Figure 1 Contractual process
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(Source: contractual Management process. 2018)
It should include the important information in the contract documentation which normally
considered the part of process.
 It includes all type of communication deals with the suppliers.
 Collecting the copy of winning offers.
 Reports
 Notes of telephonic conversations
 Receipt of payment details
 Acceptance report from the client and requisitioner.
P5 Develop an appropriate pitch applying key principles that achieve a sustainable competitive
edge
Pitching is a type of act that can represent the idea about the business to the investors. It
has required for business development to identify all necessary resources for targeting the
customers. There are common principles of pitch that need for business to handle every task
effectively and efficiently.
Transparency
Pitches are the important concept that helps for employee to coordinate with other parties
so that it should require for clear understanding about the threat or opportunities in both type of
parties. Transparency will help for client to understand about the information regarding
organizations (Gudivada and Sudhir, 2019). It ensures maintain the quality of briefing that varies
from the meeting and discussions. It holding the session for cuisine firm involved in the pitch.
Communication and Access
A good pitch must be started with the coordination between company and client because it
has been creating a good image. The owner of cuisine treats their client in proper manner to
provide information about the business. In this way, they must have needed to prepare a good
quality of pitch which helps for communication in perfect manner.
Respect
The process of pitch always approached with full of respect by different parties. In cuisine
coffee shop, senior manager should be involved in the discussion and they easily judged or make
right decision at the end of process. It will help for start-up business to improve their quality of
services and positive impact to increase the productivity or profitability in global world.
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Bravery
It ensures that takes bravery on the both parties to conduct an effective pitch because in the
most of time, many clients are refused for application to join the meeting session. In this way,
Cuisine firm should request with the more clarity and also give the options so that client must
choose according to their needs.
P6 Understand the potential outcomes of a pitch
The potential outcome and results of potential pitch that support the entire enterprise
details for increasing the opportunities and growth of development. An effective pitch will
improve the sustainable competition level in marketplace (Henderson and Pack, 2019). The
investors are attracted towards the business through good pitch because it helps to give details of
product in effective manner. They easily understand the need and requirement of start-up
enterprises.
P7 Determine how Cuisine Coffee shop fulfil their obligation from a pitch and also determine the
potential issues that can occur.
Obligation in the cuisine coffee shop may refers to the contract legislation that requires both
parties either do and keep doing something for maintaining the discussion between them. If the
owner must be creating the innovative idea for new enterprise development so that they are
facing some challenges and obligation related the investors and other clients (Kobra, 2019). In
this way, it will implement some concept through pitching to fulfil obligation in proper manner.
Keep secret innovative idea before pitch
It should be required to keep secret their idea and cannot disclose information to anyone
because sometimes, the disclose information is not clearly beneficial for business development.
Carefully selecting the organization to pitch
It has needs to search about the background information of investors, client and other
contractors. This type of investigation has been required and also coordinated with other parties
to check their reviews (Muñoz, 2019). If possible to get recommendation from another industry.
Make documentation
It also records all the concept and idea by using hardcopy as possible. It helps to keep
note all discussion and conversation with other parties. It useful for business when if some
challenges occur.
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Think about confidentiality
It should always think about the non-disclosure agreement that help for business to secure
information regarding clients, investors and other contractors etc. it keep in mind when some
investors are not agreed to sign this contract. In this way, it may have risk of losing the sensitive
information and secrets of business.
Issues:
It can be identified the different types of issues generating in the business development
during pitching.
Lack of clarity
It is one of common issue that occur during pitching due to lack of depth knowledge
about the business or current project. It directly effects on the brand image in front of investors
and clients. In this way, it should require for preparing an effective pitch that help for providing
the information about the business.
Contingency planning for dealing with rejections
When the Cuisine coffee business has providing the information by interacting with the
accurate pitch but there are some issues occur, client doesn’t like enterprise idea so that they
would reject the dealing with the firm. The rejection may happen in different reasons but pitch is
one of common reason behind the rejections (Mallette and Gehrke, 2019).
In this way, Cuisine coffee shop business has planned to identify the review of people in
markets which help for resolving the issues. The Rejection of business contract between two
different parties when the manager lies with the other party and give the accurate details of
particular offers during pitching.
Terminating contracts
This type of termination of contract take place when the other parties are not maintained
the proper obligation which has more chances of termination. On the other hand, the other reason
of terminating contract must include the unsatisfactory performance during the pitching.
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CONCLUSION
As per discussion, it concluded that Pitching and negotiation is type of formal agreed upon
the specific goals that can achieve in order during negotiation. It summarised that the negotiation
process and identify that stakeholder doing at the time of negotiation. There are different types of
information required for negotiation and deals with other people. Furthermore, it also
understands RPF process which related to the multiple documentation management in the
organization. The contractual process and how it can be related to the documentation for
managing and controlling in proper manner. It determines the key principles of pitching that
achieve a sustainable competitive edge and find the issues that occur during obligation during
pitching.
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REFERENCES
Book and Journals
Ade, V., 2019. Political negotiations: characteristics and related performance
disincentives. International Journal of Conflict Management.
Balachandra, L. and et.al., 2019. Don’t pitch like a girl!: How gender stereotypes influence
investor decisions. Entrepreneurship Theory and Practice. 43(1). pp.116-137.
Calhau, R.F. and Júnior, P.S.S., 2019 Social business challenge: an experience report. Global
Teachers Change Paradigms–Practical Paths to New Learning. p.59.
Copper-Ind, C., 2019. How To Negotiate (Vol. 10). Pan Macmillan.
Costa-Lobo, C. and et.al., 2019. Junior entrepreneurship human interactions skills method.
Gudivada, M.V.S.S.N. and Sudhir, J., 2019ROLE OF ENGLISH PROFICIENCY IN SOFT
SKILLS: A PRACTICAL APPROACH.
Henderson, L. and Pack, J., 2019. Negotiating learning in the community. Connect, (237). p.8.
Kobra, S., 2019. Managing Events for the Clients: A Study on Inpace Management Service
Limited.
Mallette, J.C. and Gehrke, M., 2019. Theory to practice: negotiating expertise for new technical
communicators. Communication Design Quarterly Review. 6(3). pp.74-83.
Muñoz, A.J.J., 2019. Beyond language: a multimodal analysis of success in non-native Business-
English pitches. Ibérica: Revista de la Asociación Europea de Lenguas para Fines
Específicos (AELFE). (37). pp.65-86.
Online:
contractual Management process. 2018. [online] Available through:<
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