MAR013-1: Intercultural Competence - Cultural Autobiography Report

This report focuses on intercultural competence in a business context, utilizing cultural autobiographies to analyze and compare different cultural backgrounds. It begins with a self-assessment through a cultural autobiography questionnaire, exploring the major influences on the author's life. The report then presents a cultural autobiography of someone with a different cultural background, followed by a detailed explanation of both cultural differences and similarities observed. The report also discusses the importance of cultural differences within an organization, particularly for employees and customers. It further analyzes how culture influences decision-making and communication styles. The conclusion summarizes the key findings and emphasizes the importance of understanding cultural nuances for effective business operations. The report includes references to support the analysis.

Intercultural
Competence in
Business

INTRODUCTION.......................................................................................................................................3
The Cultural Autobiography questionnaire and identifying the major influences on your own life.........3
The Cultural Autobiography questionnaire of someone you deem to have a different cultural
background to yourself............................................................................................................................4
Explain both cultural differences as well as similarities..........................................................................6
CONCLUSION...........................................................................................................................................7
REFERENCES............................................................................................................................................8

INTRODUCTION
The organizations are having employees who will help them in increasing the
performance (Matveev, 2017). They are having many skills that are important for giving good
products and services. The employees of the organisation are having cultural difference and the
large organizations are having many employees who are from different countries. The
organizations have to make them increase performance by helping them work in the culture
which is helping them in giving products and services. The report includes the Cultural
Autobiography questionnaire create your own cultural, the Cultural Autobiography questionnaire
of someone you deem to have a different cultural background to yourself and explain both
cultural differences as well as similarities.
The Cultural Autobiography questionnaire and identifying the major influences on your own life
A Cultural Autobiography account is important more than only describing the memories
from your life. It uncovers your behavior and dives profound in the mind to bring out
assumptions of culture according to the different societies and groups that make up character of a
person in society. It is a social personal history that permits you to explain your more profound
self as well as the behavior of others inside the general public. This is in a particularly
multicultural world and understanding your own social way of life as being more open to others
is analyzing in the working environment and home.
1. Tell me something about yourself?
The person is born in Roman and is Multilinguistic with Spanish – fluent, Italian-
medium, English – fluent, Ukrainian – speak fluent, Romanian – native. He/she is a
dedicated and compassionate administrator with interest in sales and account executive
having many years of experience in banking and sales in large organizations in UK and
Europe. Despite the fact that he/she had worked in a few organizations and very little
involvement in variety he realized that he can't accept all that he see or get with the
organizations (Wolff and Borzikowsky, 2018). So despite the fact that he/ she have not
many assets to the societies they know some of what is depicted is valid. The secondary
school has never at any point an unfamiliar with international student and needles to state
they depend on training and individual encounters to explain the students cultures in

different societies. He/ she have done a ton of voyaging and have had to notice different
societies. They have had the advantage to travel from coast to different countries and
learn new and energizing societies and individuals of cultural difference. He/she have
discovered that despite the fact that he might be from similar nationality and religion as
another person they may have various convictions and practices that is dependent on
which side of the nation they live on. In numerous more modest networks like the one
he/she come from the most of the people are from a similar financial status and have a
professional training. They carry on with a country they have the existence with
comparative and cozy comfortable binds with different people from the local societies. A
few of the women decide not to attend a university and they get hitched not long after
secondary school and become housewives who deal with the children and house work
that must be finished and the men goes to school possibly and they decide to begin a
business directly out of secondary school and settle down right on time with a family.
Some settle on the decision of accepting positions as assembly line employees as an
option in contrast to going to school.
2. Why is the difference in culture important for the organisation?
The organisation is having many employees and they will help them in increasing the
performance (Elo, Benjowsky and Nummela, 2015). He/ she is has worked in Europe and
UK and the culture of the countries will make the employees increase the good according
to customers. He has worked in the hotels where they have to give good services to
customers and the culture in the countries will make it difficult for the employees to
increase the performance. The customers of the UK and Europe will have different needs
and it is important that the organizations give good products.
The Cultural Autobiography questionnaire of someone you deem to have a different cultural
background to yourself
1. Define the culture and why do you think is different in the organizations?
The person is from Greece and is working in the sales in the large organisation of UK
(Lantz-Deaton, 2017). Since the day he was conceived that he was raised to be way of
life as who he is in Christ instead of the nationality, sexual orientation or social class. In
spite of the fact that the mother grew up Catholic and she didn't have a relationship with

God and the dad had no strict childhood and the way that his grandma was an appointed
priest in the Presbyterian church. It was when he was about to be brought in to the world
that God addressed the hearts of my folks and attracted them to relationship with him.
The culture in Greece was different and they were not comfortable with countries
(Cushner and Chang, 2015). As new Christians the folks needed to be the best and they
could be and bring in them in the church. At home they showed me the adoration for
Jesus, the significance of petition, and treating. God like he is a companion in the stay
with him and right up till the present time he is a solid devotee to the force and they are
asking together on the grounds that the folks asked with him and for consistently over
dinners, at bed times, before trips and at whatever point they wanted to implore.
2. What is the importance for the culture in the Greece?
The person is the convention that he proceed away from family by asking with my flat
mates as regularly as they can particularly before bed time. He acknowledged Christ and
was purified through water at an age and God has been the focal point of life from that
point forward. The Mother and father never let him what the world considered expectable
and held him to a Christian norm. The mother disclosed to him that on the off chance that
he was going to consider him a Christian he need to act like it as well. It is that thing
which he did and it increased the hefty costs and the cost of being an untouchable. The
melody "Outsider" by Kerrie Roberts portrays the life as a Christian in Greece and nearly
to the letter on account of the battles he has confronted living the Christian walk. He
stood in opposition to the confidence and he lost numerous companions to guardians who
didn't need their children engaged with the Christian confidence (Yarosh, Lukic and
Santibáñez-Gruber, 2018).
He attempted to discuss the confidence as a relationship as opposed to religion however
that never have an effect to the people that seen me as strict. At times he was even called
names like "Jesus oddity" and "Paradise" by kids at who were dedicated nonbelievers
(Something I am currently glad for). Indeed, even in the congregation he was dealt with
like an outcast. For a very long time he was essential for the love group and youth
gathering bringing as a considerable lot of my companions from school that would join
in, however when administration changed in the adolescent service office my companions
quit conversing with me and he was barred by personnel what's more, understudies the

same. The adolescent and their folks both discussed me to my folks calling me
counterfeit and a swindler who my folks didn't actually have a clue. My family knew
reality however and defended me despite all the analysis and judgment. He left the
adolescent gathering as a lesser in secondary school and went to grown-up
administrations.
3. How your culture has influenced the decisions you made in the organisation?
A large number of the adolescent at my congregation maintain a strategic distance from
power and grown-ups, but since he grew up around such countless grown-ups as a kid he is
entirely open to letting smarter individuals than me offer me some sound advice. In principle
administration the more seasoned ages could see my heart and was embraced by numerous
families as non blood related granddaughters, little girls, and sisters. It was hard in some cases,
yet God was continually paying special mind to me and assisting me with developing through all
the hardships and transformed terrible into useful for His wonder.
Explain both cultural differences as well as similarities
Cultural difference may influence both the worry that customers experience just as the
correspondence styles and appraisal and mediation techniques that will be fruitful. An
individualized evaluation expects regard for cultural difference that might be identified with
issues and likely goals. Socially touchy practice requires information on the estimations of
various gatherings and their verifiable experience and how these distinctions may impact
conduct, inspiration and perspective on the aiding cycle. Various gatherings may incline toward
various critical thinking styles and have various convictions about the reasons for issues. The
standards for conduct fluctuate in various gatherings. It is essential to be learned about cultural
difference that might be erroneously seen as pathology. The level of assimilation (the cycle of
variation to some other culture) is imperative to survey. This may impact drop-out rate, level of
pressure, demeanor toward clinicians, and the cycle and objectives that are proper (Cots and
et.al., 2016). Information on difficulties confronted and favored correspondence styles of
individuals in various ages will be valuable.
Cultural difference are additionally found in social induction. Examination proposes that
Asians underscore the setting more than Westerners while clarifying get-togethers. For instance,
Asians will in general ascribe the reason for practices to situational factors, while North

Americans will in general credit similar practices to individual variables. A notable finding in
North American culture is that individuals frequently neglect to consider relevant data when they
judge the reasons for others' practices.
Cultural difference in paralinguistic practices has outcomes concerning intercultural
experiences. The organization are utilization of paralinguistic practices and is expected to convey
viably in a wide assortment of intercultural circumstances. The achievement in business, and
private relational connections, instructing, legislative issues will depend in extraordinary part on
the agreement and capacity to show the socially suitable paralinguistic conduct when speaking
with people who are socially unique. False impressions because of infringement of social
guidelines can result regardless of whether the words and punctuation of the unknown dialect are
suitably dominated. In certain societies, the assumption is to cover, constrict, or kill vocal and
outward appearances of one's sentiments. The audience should perceive better subtleties of
paralinguistic prompts and give more consideration to the situational setting in these societies, as
contrasted and societies where sentiments are straightforwardly communicated, to draw
deductions about the sensations of people from these societies. Most prominently, self-exposure
with respect to the speaker is probably going to be deciphered as unrefined or even
exhibitionistic in these societies and may cause shame. Then again, in certain societies emotions
should be sensationalized, thus their withdrawal or concealment may prompt the impression of a
cool and saved individual. Notwithstanding, as a reasonable adage, one can accept that the lost
advantage coming about because of acting too reservedly in a culture focusing on self-exposure
will be not as much as that subsequent from acting too obviously in a culture where self-
revelation is no-no. The explanation is that individuals for the most part give more consideration
to conduct that is appeared than to conduct that isn't appeared.
CONCLUSION
From the above report it is concluded that the organisation have the employees that will
help them in giving good products. The employees are from different countries and they have the
methods that will help in increasing the performance.

REFERENCES
Books and Journals
Matveev, A., 2017. Intercultural competence in organizations. Management for Professionals.
Wolff, F. and Borzikowsky, C., 2018. Intercultural competence by international experiences? An
investigation of the impact of educational stays abroad on intercultural competence and
its facets. Journal of Cross-Cultural Psychology. 49(3). pp.488-514.
Elo, M., Benjowsky, C. and Nummela, N., 2015. Intercultural competences and interaction
schemes—Four forces regulating dyadic encounters in international business. Industrial
Marketing Management. 48. pp.38-49.
Lantz-Deaton, C., 2017. Internationalisation and the development of students’ intercultural
competence. Teaching in Higher Education. 22(5). pp.532-550.
Cushner, K. and Chang, S.C., 2015. Developing intercultural competence through overseas
student teaching: Checking our assumptions. Intercultural Education. 26(3). pp.165-
178.
Yarosh, M., Lukic, D. and Santibáñez-Gruber, R., 2018. Intercultural competence for students in
international joint master programmes. International Journal of Intercultural
Relations. 66. pp.52-72.
Cots, J.M. and et.al., 2016. Studying the impact of academic mobility on intercultural
competence: a mixed-methods perspective. The Language Learning Journal. 44(3).
pp.304-322.