Significance of Cultural Diversity Management in the Workplace

This report presents a research project focused on the significance of managing cultural diversity in the workplace, specifically using a case study on Aldgate East. The research aims to understand the role of cultural diversity management in retaining capable staff members. The report includes a 'plain language' summary, research objectives, and justification based on existing literature. The methodology involves both quantitative and qualitative approaches, utilizing questionnaires for primary data collection and literature review for secondary data. The research design also addresses ethical considerations, sample size, and potential limitations. The findings are presented, along with a proposed questionnaire, references, and an ethical approval form, providing a comprehensive analysis of the topic and its implications for organizational performance and employee retention. The project highlights the advantages of managing a diverse workplace and the benefits of retaining talented employees for business growth and success.

Managing Cultural
Diversity in the
Workplace

Table of Contents
TASK 1............................................................................................................................................3
TASK 2..........................................................................................................................................13
Costs, access and ethical issues ................................................................................................13
Data analysis ............................................................................................................................13
Merits, limitations and pitfalls of data collection and data analysis approaches .....................18
Research outcomes to the intended audience ...........................................................................19
Reflection and alternative research methodology ....................................................................20
Conclusion and recommendations.................................................................................................21
REFERENCES .............................................................................................................................22

TASK 1
Full Title of Research Project
Title of the research: Significance of managing cultural at workplace. A case study on Aldgate
East.
Aims and Research question
To understand the role & significance of managing cultural diversity in the retention of capable
staff members for longer time period at workplace. A case study on Aldgate East.
Research questions:
 To gain an understanding about concept and significance of managing of cultural
diversity.
 To determine determinant of managing varied culture organization performance.
 To identify the advantage gain by companies by management of diversified culture at
work.
 To determine benefits of retention of capable staff members on the growth and success of
business entity.
‘Plain language’ Summary
Rational of the study:Inthis report, concept and significance of managing cultural diversity will
be covered in the present study. In addition to this, it includes advantages and benefits gain by
business organizationby retaining talented workforce at the business entity. It has also been said
that in order to improve the knowledge as well as skills investigators conduct this study as well
as to take accurate and authentic decisions. Research is basically conducted with two main
motive which includes personal and professional interest. In reference to personal interest, it is
said that researcher have keen interest about the topic whereas in reference to professional
interest the topic includes some professional development and benefits.
Research Objectives:
• What is the concept and significance of management of cultural diversity?
• What is the impact of managing diversified culture on the execution in organization?
• What are the advantage gain by companies by management of diversified culture in
organisations?
• What are benefits of retention of capable staff members on the development & success of
business organisation.

Justification of the research
Concept and significance of management of cultural diversity.
On the basis of opinion of Dias, Zhu and Samaratunge, 2020 it is said that management of
diversified culture refers to the process where the values, culture, norms and traditions of
employees are different which affect the manner of a member related to their perception,
behavior, attitude. All these factors highly affect the performance of the company because of
different background of individuals working in the organization. Thus, it is significant for higher
authorities to manage overall culture of diversity in organisation.
Impact of managing diversified culture on the performance of organization.
According to Gharama, Khalifa and Al-Shibami, 2020 it has been identified that managing
different cultural background of the employee are very essential as well as necessary in order to
make positive culture in organization. It is said that because of managing cultural diversity
creates both positive & negative impact on the execution of the business entity. In reference to
the positive impact, it creates strong and healthy relationship at workplace by promoting
different cultural background. On the other hand, negative impact is that it requires lot of
patience, knowledge and in depth understanding so that all the related strategies will be
implemented effectively.
Advantage gain by companies by management of diversified culture at workplace.
According to the opinion ofLogan, 2020it has been said that implementing the diversity at the
workplace creates various benefits and advantages to the company. By management of
diversified culture at the business entity helps in creating various advantages at the competitive
marketplace. The biggest advantage is that it helps in reducing depression and anxiety from the
culture, developing positive working environment, increase in the performance of employees and
organization. All these benefits assist in accelerating the performance & profitability of in an
impressive manner.
Benefits of retention of capable staff members on the growth & success of organisation.
On the basis of opinion ofSavic and Dariescu, 2020.it is said that there are various benefits gain
by managing different cultural background at the workplace. It is said that managing different
cultural background is quite essential for the top level management of company so that they can
gain various advantages and benefits at the business entity. Retaining talented employees at the
workplace is quite essentialas it helps in creating positive working environment at the workplace.

It is said that retaining capable staff members help in getting success and growth at the
competitive marketplace which is quite beneficial for the whole organization.
Please point the method design(s) and different characteristic
Research methodology is a tool that is adopt by researcher to gather accurate as well as
authentic data so that the entire investigation is concluded in an suitable style. This is the
method which includes various other elements is given below:
Quantitative methods –It is the kind of know-how used by investigator for assembling
information and data which are in the form of numerical, facts and figures. This method is used
for conducting overall research in a characterized and systematic manner where they execute all
the work in more impressive way.
Qualitative methods –Another method is qualitative method where all the information and data
are gathered on the basis of human behavior, with the help of which they conduct non-numerical
data. In this report, quantitative research method is used by researcher.
Primary data collection method- To collect information and information there are two methods
in which primary method is used to gather fresh and raw data. In this method,fresh data is
gathered by the assistance of questionnaire, survey and interview method. In this report,
questionnaire is the method used by investigator.
Secondarydata collection method: This method is used by research worker where secondary
data is being gather by investigators. For this, literature review is the methodology adopted by
investigator.
In this proposal, both primary method and secondary data accumulation method is adopted
by researcher for completing the whole research work in a proper way. This will assist in getting
accurate and effective data & information by which whole investigation will be concluded in a
positive manner.
Participants
Sample size: In this report, for gathering information and data researcher use random sampling
method where they randomly select participants for gathering valid and accurate information and
data. It is very essential for the researchers to set the number of sample size because of which
whole investigation will be concluded in a positive and appropriate manner. The number of
participants used in this research is 30.

Materials/apparatus/equipment
The present research is based on managing cultural diversity at workplace which is
conducted in order to raise the level of understanding for people about the related topics. For
this, questionnaires, interview, survey, observation are some methods used by researcher to
gather authentic information. In this report, questionnaire is the method used by researcher.
Ethical implications
It is very necessary for the researcher to consider all the aspects where the most essential
aspect is ethical considerations. While doing the investigation, it is very essential for a researcher
to conduct all the activities in an ethical and effective manner. For this, it becomes necessary to
protect the information and data of participants so that they feel protected and contribute their
positive share in the outcome. Along with this, it is also very necessary not to provide bribe and
any other monetarybenefits to the participants. The reason behind considering all the elements is
that it will develop trust and believe of individuals regarding the investigation so that they can
develop related conclusions effectively.
Timescales
Gantt Chart:

Challenges and Limitations
While conducting the research, it has been identified that there are various limitations faced by
researcher that may impact the whole result in a negative way. One of the limitation is time
constraints for conducting the research there is limited time period which is not sufficient for the
in-depth study. Whereas on the other hand, cost is the another constraint faced by investigators
while performing or doing research on a specific topic.

References
Proposed Questionnaire
Q1). Do you have knowledge about idea of managing cultural diversity? Frequency
A Yes 20
B No 10
Q2). What are the benefits gain by management of diversified culture at
work?
Frequency
A Retention of employees 15
B. Positive working condition 15
Q3) According to you, what can be some of the main objectives of
managing cultural diversity?
Frequency
A Creating healthy and strong relationship 10
B Positive working environment 15
C Promoting equality and diversity 5
Q4) Do you believe adopting equality & diversity practices assist in
managing diversified culture at work?
Frequency
A Yes 20
B No 10
Q5) On the basis of your view point, managing cultural diversity help in
retaining potential staff members?
Frequency
A Yes 15
B No 10
C Nill 5

Books and journals
Dias, D., Zhu, C.J. and Samaratunge, R., 2020. Examining the role of cultural exposure in
improving intercultural competence: implications for HRM practices in multicultural
organizations. The International Journal of Human Resource Management, 31(11), pp.1359-
1378.
Gharama, A.N.A., Khalifa, G.S. and Al-Shibami, A.H., 2020. Measuring the Mediating Effect of
Cultural Diversity: An Investigation of Strategic Leadership's Role on Innovation. International
Journal of Psychosocial Rehabilitation, 24(03), pp.1914-1929.
Logan, W., 2020. Managing Cultural Heritage in Asian Cities.
Savic, D.D.A. and Dariescu, M., 2020. Cultural Norms and Expectations Within the Hospitality
Industry. In Trends and Issues in International Planning for Businesses (pp. 167-186). IGI
Global.

Research Ethics approval form
All students conducting research activity that involves human participants or the use of data
collected form human participants are required to gain ethical approval before commencing their
research. Please answer all relevant questions and note that your form may be returned if
incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed research fully with your
unit tutor. Please complete this form in good time before your research project is due to
commence.
Section 1: Basic details:
Project title:
To investigate the role and significance of managing cultural diversity in the retention of
capable staff members for longer time period at workplace. A case study on Aldgate East.
Student name:
Student ID number:
Programme:
College Name:
Intended research start date:
Intended research end date:
Section 2 Project summary
Please select all research methods that you plan to use as a part of your project:
1. Interviews No
2. Questionnaires Yes
3. Observations Yes
4. Use of personal records No
5. Data Analysis Yes
6. Action Research No
7. Focus Groups No
8. Others (Please specify) : n/a
Section 3: Participants
Please answer the following questions, giving full details where necessary.
Will your research involve human participants? Yes
Who are the participants? Tick all that apply:
Ages 12-16: No Young people aged: 17-18 No Adults:Yes

How will participants be recruited (identified an approached)?
Participants will be recruited through random sampling method
Describe the processes you will use to inform participants about what you are doing:
The participant will be information with the help of email
How will you obtain consent from participants? Will this be written? How will it be made clear to participants that
they may withdraw consent to participate at any time?
The consent of participants will be taken in written with the help of consent form.
Studies involving questionnaires: will participants be given the option of omitting questions that do not wish to
answer?
Yes
If no please explain why below and ensure that you cover any ethical issues arising from this
Studies involving observation: Confirm whether participants will be asked for their informed consent to be
observed.
Yes
Will you debrief participants at the end of their participation (i.e give them a brief explanation of the study)?
Yes
Will participants be given information about the findings of your study?(This could be a brief summary of your
findings in general)
Yes
Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance with the Data Protection Act (1998)
Yes
Who will have access to the data and personal information?
Only Researcher and tutors
During the research:
Researcher/Supervisor
Where will the data be stored?
Data will be kept stored in USB and Laptop
Will mobile devices such as USB storage and laptops be used
Yes
If Yes, please provide further details:
After the research: the data will be safely disposed

Where will the data be stored?:
USB/Laptop
How long will the data and records be kept for and in what format?
At least six months
Will data be kept for use by other researchers? No
Section 5 : Ethical Issues
Are there any particular features of your proposed work, which may raise ethical concerns? If so, please outline
how you will deal with these: N/A
It is important that you demonstrate your awareness of potential risks that may arise because of your research.
Please consider/address all issues that may apply. Ethical concerns may include, but are not limited to the
following :
 Informed consent. Yes
 Potentially vulnerable participants. n/a
 Sensitive topics n/a
 Risk to participants and /or researchers: n/a
 Confidentiality/anonymity: Yes
 Disclosures/ limits to confidentiality: Yes
 Data storage and security, both during and after the research (including transfer, sharing, encryption,
protection). Yes
 Reporting: Yes
 Dissemination and use of your findings: Yes
Section 6: Declaration
I have read, understood and will abide by the institution’s Research and Ethics Policy: Yes
I have discussed the ethical issues relating to my research with my Unit Tutor:
Yes
I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of the ethical issues that may arise in the
course of my research
Name: Date:
Please submit your completed form to your tutor and also attach to the Research Proposal when submitting
to Turnitin.