Analysis of Cultural Diversity in Human Services: Report

This report delves into the multifaceted aspects of cultural diversity within the context of human services. It begins by exploring the information needed to effectively work with diverse cultural groups, emphasizing the importance of self-awareness and objective analysis. The report then examines the impact of personal attitudes and beliefs on interactions with individuals from diverse backgrounds, followed by an analysis of how cultural diversity influences various areas of human services, including employment, management styles, and decision-making. Furthermore, the report outlines relevant Australian federal and state legislation aimed at protecting individual rights and addresses legal processes for those who have experienced discrimination. It also explores the legal considerations associated with working with people from diverse backgrounds. The report incorporates a performance activity that utilizes reflective practice principles to analyze interactions with individuals from diverse social and cultural backgrounds in different scenarios. The report concludes with a summary of key findings and implications for human services professionals.

Cultural diversity cluster

Table of Contents
Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1.1 What information about a cultural group do you feel you need to research in order to work
effectively with an individual or family from that group? .........................................................1
1. 2 Identify three (3) of your own attitudes or beliefs on diversity and explain how they might
impact on individuals from diverse backgrounds?......................................................................2
1,3 Explain three (3) ways that cultural diversity impacts on different areas of human services
work? ..........................................................................................................................................3
1.4 (a) What Federal or State Legislation exists in Australia for protecting the rights of all
individuals from discrimination? List three (3) and explain their purpose.................................4
(b) What legal processes exist for people who believe they have experienced discrimination?
.....................................................................................................................................................4
1.5 Explore and describe the legal considerations of your role in working with people and
diversity ......................................................................................................................................4
Section B: Performance Activity.....................................................................................................8
1. Using reflective practice principles.........................................................................................8
In your place of work or from a simulated environment (e.g. Case Scenarios from other units
of study, school experiences, or peer relationships) document how you recognise and respect
the needs of people from diverse social and cultural backgrounds in at least three (3) different
situations.....................................................................................................................................9
4. In your place of work or from a simulated environment .......................................................9
CONCLUSION .............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
To create measurement of national cultures, scholars often utilize cross national survey
and aggregate particular level responses to likert , it is a type of rating scale that used to measure
attitudes or opinions. With the scale respondents are able to ask rate items on level of agreement.
From these surveys to the national level. Other professionals on human value system also search
cultural differences using aggregate scores is prostrate to more complication that might befuddle
findings in cross culture research (Wang, Benner and Boyle, 2020). Cultural diversity cluster is
defined as, it indicates a shared previous background, religion, economic development, regional
proximity and others components. Clusters nations into culturally similar groups is useful for
summarising the differences towards society. There are elements of culture such as symbols,
language, norms, values and artefacts. Different languages makes social interaction that is
possible and convince how people conceive of concepts and objects. It includes differences also
such as beliefs, behaviours, languages, practices and expressions considered unique to members
of a particular ethnicity, race or national origin. This report investigate work effectively with a
cultural group, affect on own attitudes beliefs on service provisions, protest against
discrimination. In last it has to be give conclusion of overall research.
MAIN BODY
1.1 information about a cultural group
People with common origins, customs and style of living is known as cultural group. It
has a sense identification and a shared language (Li and Murphy, 2021). Their history and its
experiences shape the groups values, goals, expectations, beliefs, perception and behaviour from
the birth until last breathe. Today's world many commercial people and organization work
across various culture everyday. With corporates around the world project that cross borders,
easily a diverse workforce, making proper understanding with people from different
backgrounds, regions, countries and continent is becoming and ever more valuable skill. There
are few tips work effectively with cultural group are:
Analyse yourself and start it : First of all look at your self the way of thinking and
behaving because it is very essential to understand themselves after that we are able to analyse
other person. It is very important to understand the affect that preconceived idea or prejudice and
subconscious actions have on others.
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Be objective: approaches are work their own advantage or disadvantage. how it is
possible to use different approaches such as collectivism or a focus on relationships, to the
benefits of others in a different perception. The usual way of working may not be the best
approach.
Willing to adapt: The major challenge is working with different cultural group first of all
it have to be adapt the cultural. An quality to adjust quickly to new circumstances is important.
Cultural changes and adapt as they come into contact with others and affect with the ever
evolving technology.
Stay curious: Every cultural shows the global from narrow orientation, seeing this in
certain frame. It is only by staying curious and well being willing that expand our view of the
nation. The lack of interest can quickly be sensed as dismissive. Ask specific open ended
questions ans pay attention to the answers that can demonstrate willingness of learning
(Ebrahimi and et. al., 2020).
1. 2 Identify three (3) of your own attitudes or beliefs on diversity
Your attitude or belief Impact on individuals
Interacting with new people,
willing to initiate and develop
relationship with people, of a
different race, ethnicity, age,
education background, gender
orientation and national origin.
They looking forward to make collaboration, and able to
understand the conditions, situation that is necessary for
work each other.
Greatness of the higher order
starts with each individual
bringing their best self forward
and that needs feeling sense of
belonging.
They boost themselves to do work more because they have
various opportunities.
Acquiring goals may encourage
diversity numbers, but this
won't automatically develop an
inclusive culture.
The major impact on individual if relationship is
developed, they will show unity of work. That get towards
the success
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1,3 Explain three (3) ways that cultural diversity
Area of human
employment work
Impact of Diversity (positive or negative)
Staff recruitment and retention High level of perceived.
Management styles It developing a sound knowledge base with in house talent,
that make smoother integration of the organization into
outer cultures.
Decision making process and
developing relationship with
organization (Hayes and et. al.,
2020).
Negative impact is, it enhanced tendency of organizational
individuals to gratify in interpersonal conflict.
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1.4 (a) What Federal or State Legislation exists in Australia
Federal/State Legislation Purpose of the legislation
The racial discrimination
Act,1975
It promotes equality for all people regardless of race,
colour, national or ethnic origin. It is unlawful
discrimination against people on the basis of descent,
race, national or ethnic origin.
Disability discrimination Act,
1992
It seeks to eliminate favouritism against people with
disabilities.
Age Discrimination Act 2004 It protects people from age discrimination in
employment, the condition of product and services,
education and the management of common wealth laws
and functions.
(b) What legal processes exist for people
When a person with a specific distinctive such as their race, sex or sexuality is treated
less badly than a person without that a characteristics in the same or similar considerations. The
legal process for people about discrimination it including, work, education, state government
laws and programs, accommodation and when supplying products and services. On the basis of
characteristics it includes relationship status, impairment religious belief or activity, trade union
activity, status as a legal sex worker etc.
1.5 Explore and describe the legal considerations of your role in working with people and
diversity
Area of Interest Gender
Legal considerations Duty of care it is a legal obligation, that
obligatory on an individual, necessitate
attachment to a standard of sensible care while
performing any act. Anti discrimination policy
designed to prevent discrimination against
particular groups of people.
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Consequences for workers
who breach organisational
policy
In the prospective of gender, it shows inequality
in the workplace, creating self reinforcing system
that can perpetuate institutional discrimination by
the organization that can direct to HR policies and
decision making.
Identify frameworks and
approaches used in the
workplace that support
Diversity
Encourage the productive debates, listen to
members, bring together employees of all
levels. Implement that initiatives that
champion diversity. Approach team with
appreciative inquiry.
1.5 Write a short paragraph
Aboriginal and Torres Strait
Islander people
Explain the affect
Social Issues It can impact on the social emotional well being is
widespread grief and loss. Impacts of the stolen
generation and removal of children. It faces
separation from culture and identity issues and
various other such as violence, substance misuse,
economic and social disadvantage, unresolved
trauma physical health problems and discrimination
on race or culture (Hui, 2020).
Political Issues It affect on stolen generations, colonization and
invasions, act of government including assimilation
policies, Racism and discrimination, land rights and
native title, dispossession and health results. These
all causes generated by government that affects
Islander people (McFarland and Wehbe-Alamah,
2019).
Economic Issues They are more likely than other Australian to
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experience different forms of disadvantage,
involving higher unemployment rates, poverty
isolation,trouble with law and alcohol and substance
abuse and exposure to violence.
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1.6 List three (3) resources or stakeholders that you need to access to work effectively
Resource or Stakeholder 1: Policy makers
Resource or Stakeholder 2: Diversity teachers
Resource or Stakeholder 3: Students and users
1.8 Using the Cultural Celebrations listed below, describe the positive impact these
events have had on diverse communities within Australia
Cultural
Celebrations
Positive impact
Harmony Day It attempt to acknowledge the contribution of multicultural communities
to Australian society. It is celebrated with many communities that
include local events global food, music and traditional dress. It shows
respect towards the Australians through the conventional founders of the
land who come from different territorial division over the nation (Zayts‐
Spence, Fung and Chung, 2021).
Mardi Gras It is a parade and one of the most largest parade in the world. Today a
street party by the LGBTQ community is celebrated through many
thousands of witness, where participants dared to show pride in being of
lesbian and gay in the context of institutionalised prejudice and basic
cognitive process of time (Arnett and et. al., 2020).
NAIDOC
week
This week is celebrated by Australians in each july to celebrate the
history, culture and achievements of aboriginal and Torres strait islander
people. This festival shows the prevention of discrimination (Ferro and
et. al., 2019).
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Section B: Performance Activity
1. Using reflective practice principles
Reflect on your own perspectives:
Experience Briefly describe your own experience or situation of encountering someone
from a diverse background to your own.
It faces many difficulties such as language issue, gender, complexion,
culture that is very negative aspect, those person are emotionally weak they
want to try commit suicide due this discrimination.
Feelings /
Reactions
Discuss your beliefs and feelings about the experience?
Diverse people try to do involvement but outsider doesn't accept due to
discrimination reason and this thing hurts. Some people accept this reason
and some are fight.
Learnings What did you learn from your encounter?
I learned any culture or any dimensions , I have to be analysed and
understand the norms which is very essential to be a critical thinker or a
personality and this thing shows equality and positivity towards the other
culture.
Conclusions Reflecting on your encounter how could you improve and develop your
social awareness further?
I understand the culture, those things are liable I will follow because
negativity creates discrimination. I will totally blindness on negativity that
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will help to live my life and able to increase my excellent personality. It is
all about positiveness because single person can't change mentality, people
have to in majority to develop equality and prevent the discrimination.
In your place of work or from a simulated environment , how you recognise and respect the
needs of people from diverse social and cultural backgrounds
Document and complete the following:
Describe the three social and cultural backgrounds of the individuals (50 – 75 words)
4. In your place of work or from a simulated environment
Person 1:
Describe the persons social/cultural
background (50 - 75 words)
Person cultural background refers to the environment and
surroundings in which they grew up. Others factors that
contribute to an individual cultural background that involve
gender, age, religion,tradition, languages, and hobbies. It can
belong different cultural groups.
Needs of the individual
(dot points)
A person feels compulsion to satisfy that humans are
motivated my various needs either it is basic or materialistic.
Barriers to service provision
(dot points)
 Lack of cultural sensitivity.
 Administrative barrier.
 Weak communication
 physical access.
Communication strategies to
minimise barriers
Have a clear thought before speaking out.
Make sure body language should be correct.
Enhance your confidence by asking for feedback and
observing others.
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Person 2:
Describe the persons social/cultural
background (50 - 75 words)
In the prospective of other words, views language learning
task and contexts as situated. It highlights the critical role of
the social context in psychological feature and social.
Needs of the individual
(dot points)
The need is food, shelter, clothes but monetary value matters
a lots.
Barriers to service provision
(dot points)
High cost of care.
Inadequate or no insurance.
Lack of availability of services.
Communication strategies to
minimise barriers
People have to proper understanding, they have to know
where suppose to keep punctuation.
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Person 3:
Describe the persons social/cultural
background (50 - 75 words)
It includes the specific region environment then people used
to about it. According to countries there are different
cultural and people have to be follow it.
Needs of the individual
(dot points)
Some people want power, freedom and fun.
Barriers to service provision
(dot points)
Lack of coordination towards services
Reducing inequalities in both health and responsiveness.
Communication strategies to
minimise barriers
Communicating one thing at a one time.
Respecting that person desire to not communicate
use clear words or language that person are able to
understand (Smyrnova-Trybulska and et. al., 2019).
CONCLUSION
It is inferred from the above report about findings, prevention of discrimination is very
essential so that people can feel free and able to do live their own life that is necessary in today,s
world. It can be concluded different people have various mindset but as a prospective of good
human being it has to be positive in every aspects.
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REFERENCES
Books and Journals
Arnett, J., and et. al., 2020. Child development a cultural approach. Pearson Australia.
Ebrahimi, Z., and et. al., 2020. Explaining the Cultural Efficacy of Teachers in encountering
cultural diversity. Journal of Curriculum Research, 9(2), pp.225-254.
Ferro, L., and et. al., 2019. Arts and Cultural Education in a World of Diversity (Vol. 2019).
Springer: Basel, Switzerland.
Hayes, B., and et. al., 2020. Health and death literacy and cultural diversity: insights from
hospital-employed interpreters. BMJ supportive & palliative care, 10(1), pp.e8-e8.
Hui, V.T.B., 2020. 5 Cultural Diversity and Coercive Cultural Homogenization in Chinese
History. Culture and order in world politics, pp.93-112.
Li, N. and Murphy, W.H., 2021. Making better foreign friendships: the effects of increased
cultural diversity in alliance portfolios and portfolio configuration decisions on firm
performance. Journal of Business & Industrial Marketing.
McFarland, M.R. and Wehbe-Alamah, H.B., 2019. Leininger’s theory of culture care diversity
and universality: An overview with a historical retrospective and a view toward the
future. Journal of Transcultural Nursing, 30(6), pp.540-557.
Smyrnova-Trybulska, and et. al., 2019. Universities in the Networked Society: Cultural Diversity
and Digital Competences in Learning Communities (Vol. 10). Springer.
Wang, Y., Benner, A.D. and Boyle, A.E., 2020. Family cultural socialization in childhood:
Navigating ethnic/racial diversity and numeric marginalization in school and
neighborhood settings. Cultural Diversity and Ethnic Minority Psychology.
Zayts‐Spence, O., Fung, J.L. and Chung, B.H., 2021. ‘Do language and culture really matter?’:
A trans‐disciplinary investigation of cultural diversity in genetic counseling in Hong
Kong. Journal of Genetic Counseling. 30(1). pp.75-84.
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